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At a Glance
Market Segments
Small-Business (95.5% of reviews)
Small-Business (78.8% of reviews)
Entry-Level Pricing
Free Trial Per Month
$12.00 Per Month
Instantly
Star Rating
(3,943)4.8 out of 5
Market Segments
Small-Business (95.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Free Trial is available
Browse all 4 pricing plansmonday CRM
Star Rating
(1,084)4.6 out of 5
Market Segments
Small-Business (78.8% of reviews)
Pros & Cons
Entry-Level Pricing
$12.00 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Instantly excels in user experience, with a notably simple interface that users find intuitive. Recent feedback highlights features like the Unibox and AI agents, which enhance usability and support, making it easy for users to navigate and utilize the platform effectively.
- Users say that monday CRM offers a straightforward setup process, allowing teams to get their CRM operational within hours. Reviewers appreciate the no-code automations that enable them to create campaign flows independently, which streamlines their workflow and reduces reliance on technical support.
- According to verified reviews, Instantly stands out for its exceptional customer support, with users praising the responsiveness and helpfulness of the support team. This is complemented by features like webhooks that assist in troubleshooting, making it a reliable choice for businesses needing ongoing assistance.
- Reviewers mention that while monday CRM provides useful campaign management tools, some users find it less flexible in adapting to specific workflows compared to Instantly. The campaign boards are helpful, but there are mentions of challenges in customizing them to fit unique business needs.
- G2 reviewers highlight that Instantly's strong performance in email tracking features, such as open rates and link activity, significantly enhances outreach efforts. Users have noted that these tools are effective for cold outreach campaigns, making it easier to monitor engagement and optimize strategies.
- Users report that while monday CRM has solid features for tracking outreach and revenue outcomes, it sometimes lacks the depth of analytics that Instantly provides. Reviewers have expressed a desire for more robust reporting capabilities to better inform their decision-making processes.
Pricing
Entry-Level Pricing
Instantly
Free
Free Trial
Per Month
Everything you need to scale your cold outreach campaigns.
- Unlimited email sending accounts
- Unlimited domain warmup
- Advanced sequences
monday CRM
Basic
$12.00
Per Month
Organize all your team’s leads, contacts, & deals
- Unlimited customizable pipelines
- Unlimited contacts
- Unlimited boards
Free Trial
Instantly
Free Trial is available
monday CRM
Free Trial is available
Ratings
Meets Requirements
9.4
3,380
8.6
784
Ease of Use
9.5
3,543
8.9
820
Ease of Setup
9.2
2,710
8.5
610
Ease of Admin
9.4
1,826
8.9
461
Quality of Support
9.6
3,353
8.5
696
Has the product been a good partner in doing business?
9.5
1,799
8.9
455
Product Direction (% positive)
9.8
3,414
9.3
762
Features by Category
Sales Force Automation
9.0
156
8.5
534
8.6
150
7.8
466
8.9
163
8.6
534
8.9
151
8.8
566
8.6
151
7.6
438
8.9
152
8.3
488
8.6
146
7.7
442
8.5
141
7.5
445
8.6
149
7.9
472
Marketing Automation
9.4
154
7.5
455
9.4
155
7.7
453
9.3
155
8.6
522
9.0
159
7.5
429
Customer Support
8.9
152
8.2
467
9.1
149
7.8
405
9.0
148
8.2
430
8.2
139
7.0
389
8.8
143
7.8
443
Reporting & Analytics
9.0
137
8.2
499
9.2
135
8.7
554
8.7
135
8.0
458
Mobile & Social
8.6
141
7.8
376
8.4
129
7.2
340
8.5
132
7.7
465
Platform
8.7
191
8.8
512
8.9
185
8.7
504
9.0
183
8.6
514
8.5
184
8.1
436
8.5
181
7.6
386
8.8
179
8.0
470
9.3
186
8.5
499
8.6
191
7.8
432
Integration
9.2
157
8.2
467
8.8
153
7.9
415
8.8
151
7.9
406
Generative AI
8.7
114
7.1
308
Agentic AI - CRM
8.2
11
7.2
57
7.9
11
7.4
57
7.4
11
7.3
54
7.1
11
7.2
56
7.7
11
7.2
55
7.6
11
7.1
55
8.0
11
7.1
55
Email Marketing
8.9
2337
Not enough data
9.3
2367
Not enough data
9.5
2372
Not enough data
9.4
2335
Not enough data
9.6
2389
Not enough data
9.4
2343
Not enough data
9.1
2228
Not enough data
9.1
2052
Not enough data
8.4
1942
Not enough data
Reporting & Analytics
9.2
2294
Not enough data
9.2
2297
Not enough data
Generative AI
8.7
1401
Not enough data
8.7
1405
Not enough data
Agentic AI - Email Marketing
8.4
57
Not enough data
8.3
56
Not enough data
8.7
57
Not enough data
8.8
56
Not enough data
8.8
56
Not enough data
Integration
9.3
2332
Not enough data
8.9
2201
Not enough data
8.7
2166
Not enough data
8.7
2048
Not enough data
8.2
1999
Not enough data
8.2
1930
Not enough data
Data Availability
9.1
531
Not enough data
9.1
522
Not enough data
8.9
507
Not enough data
8.7
191
Not enough data
Data Accuracy
9.1
484
Not enough data
9.1
500
Not enough data
8.8
212
Not enough data
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.0
462
Not enough data
9.2
467
Not enough data
9.4
502
Not enough data
9.3
469
Not enough data
8.8
447
Not enough data
8.9
472
Not enough data
Features
9.2
472
Not enough data
8.9
495
Not enough data
9.0
461
Not enough data
9.0
474
Not enough data
9.1
458
Not enough data
8.8
446
Not enough data
9.0
463
Not enough data
9.2
455
Not enough data
9.3
472
Not enough data
Lead Intelligence
8.7
169
Not enough data
8.9
170
Not enough data
8.9
170
Not enough data
Lead Management
9.0
194
Not enough data
8.5
197
Not enough data
8.9
192
Not enough data
Marketing Campaigns
8.6
205
Not enough data
8.3
227
Not enough data
8.5
205
Not enough data
8.9
195
Not enough data
8.9
194
Not enough data
Campaign Execution
8.4
162
Not enough data
8.9
179
Not enough data
8.5
160
Not enough data
9.4
161
Not enough data
Agentic AI - Account Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.8
436
Not enough data
9.0
410
Not enough data
9.4
454
Not enough data
8.9
404
Not enough data
Organization
9.1
413
Not enough data
9.1
395
Not enough data
9.0
400
Not enough data
Performance Analysis
8.8
406
Not enough data
9.2
432
Not enough data
Sales Analysis
8.6
443
Not enough data
8.7
404
Not enough data
Generative AI
9.0
289
Not enough data
9.0
286
Not enough data
Agentic AI - AI Sales Assistant
8.7
5
Not enough data
8.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
9.0
5
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
Diagnosis
8.8
1496
Not enough data
9.2
1542
Not enough data
9.1
1575
Not enough data
9.2
1478
Not enough data
Tracking
9.1
1496
Not enough data
9.1
1455
Not enough data
9.3
1556
Not enough data
9.1
1472
Not enough data
9.0
1464
Not enough data
Reporting
9.3
1612
Not enough data
9.3
1626
Not enough data
9.2
1562
Not enough data
9.0
1586
Not enough data
Agentic AI - Email Deliverability
8.7
37
Not enough data
8.8
38
Not enough data
8.8
38
Not enough data
8.8
38
Not enough data
9.0
38
Not enough data
Integrated Workflows
8.3
240
Not enough data
9.2
248
Not enough data
7.0
230
Not enough data
7.4
229
Not enough data
8.2
250
Not enough data
7.7
231
Not enough data
7.9
241
Not enough data
Repeatability and Reportability
8.0
224
Not enough data
8.2
222
Not enough data
8.4
222
Not enough data
7.9
230
Not enough data
7.4
221
Not enough data
AI and Automation
8.4
231
Not enough data
8.3
234
Not enough data
8.4
233
Not enough data
8.1
230
Not enough data
8.1
218
Not enough data
Generative AI
8.3
224
Not enough data
Agentic AI - Sales Engagement
8.2
76
Not enough data
8.2
76
Not enough data
8.1
77
Not enough data
8.1
74
Not enough data
8.0
76
Not enough data
8.1
75
Not enough data
7.9
75
Not enough data
Lead Intelligence
9.2
508
Not enough data
8.9
500
Not enough data
9.0
505
Not enough data
9.0
503
Not enough data
8.5
513
Not enough data
Agentic AI - Lead Intelligence
7.5
8
Not enough data
Agentic AI - Lead Mining
8.8
11
Not enough data
8.3
11
Not enough data
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
7.0
28
Not enough data
6.8
28
Not enough data
6.7
27
Incentives
Not enough data
7.3
214
Not enough data
7.7
230
Not enough data
7.5
208
Not enough data
7.7
220
Personalization
Not enough data
8.2
257
Not enough data
8.2
244
Not enough data
8.8
273
Not enough data
8.6
245
Administrative
Not enough data
8.1
252
Not enough data
8.2
244
Not enough data
7.7
198
Agentic AI - Email Tracking
8.7
33
7.3
23
8.6
33
7.5
23
8.6
32
7.5
23
8.6
32
6.9
23
8.4
32
6.7
23
8.5
32
6.8
23
8.5
32
7.2
23
Analytics
9.3
927
8.1
166
9.2
901
7.9
142
8.9
861
Feature Not Available
Customizations
9.3
888
8.2
184
9.5
920
8.2
93
9.1
951
8.5
188
9.3
918
7.9
87
9.1
900
8.2
184
Generative AI
8.9
637
7.4
131
Categories
Categories
Shared Categories
Instantly and monday CRM are categorized as Email Tracking and CRM
Unique Categories
Instantly is categorized as Sales Engagement, Email Deliverability, AI Sales Assistant, Account Data Management, Lead Mining, Lead Intelligence, Visitor Identification, Sales Intelligence, and Email Marketing
monday CRM is categorized as Sales Performance Management
Reviews
Reviewers' Company Size
Instantly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
monday CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
45.4%
Computer Software
8.5%
Information Technology and Services
6.9%
Consulting
5.4%
Staffing and Recruiting
4.0%
Other
29.7%
Marketing and Advertising
12.3%
Information Technology and Services
7.7%
Construction
4.7%
Computer Software
4.6%
Real Estate
3.9%
Other
66.8%
Discussions
What is Instantly used for?
7 Comments
AP
a) Sending cold emails
b) Searching for prospects
Read more
Instantly has no more discussions with answers
Can I use Monday.com to set-up an online application or a questionnaire for my external clients?
1 Comment
MY
Yes. Easy to do.Read more
What is monday sales CRM used for?
1 Comment
PK
Monday CRM is used for sales, project management, tracking and so much more. Team collaboration and engagement in addition to automation and task management...Read more
monday CRM has no more discussions with answers
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