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At a Glance
Market Segments
Small-Business (50.0% of reviews)
Small-Business (61.1% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
InstaMed
Star Rating
(11)2.7 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about InstaMedWaystar
Star Rating
(117)4.4 out of 5
Market Segments
Small-Business (61.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about WaystarSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Waystar excels in "Claims Data Automation" with a score of 9.2, significantly outperforming InstaMed, which lacks detailed automation features, leading to a more manual claims process.
- Reviewers mention that Waystar's "Quality of Support" is rated at 8.6, while InstaMed struggles with a lower score of 3.7, indicating that users find Waystar's customer service more responsive and helpful.
- G2 users highlight Waystar's strong "Billing Automation" capabilities, scoring 8.7, which streamlines the revenue cycle management process, whereas InstaMed's automation features are less robust, resulting in more time-consuming billing tasks.
- Users on G2 appreciate Waystar's "Patient Data Security" rating of 9.3, which reassures healthcare providers about compliance and data protection, while InstaMed's security measures are perceived as less comprehensive.
- Reviewers say that Waystar's "Task Automation" feature, rated at 8.2, significantly enhances workflow efficiency, whereas InstaMed's task management capabilities are seen as limited, leading to potential bottlenecks in operations.
- Users report that Waystar's "Platform Interoperability" is a strong point, allowing seamless integration with other systems, while InstaMed's interoperability is often cited as a barrier to effective data sharing and collaboration.
Pricing
Entry-Level Pricing
InstaMed
No pricing availableWaystar
No pricing availableFree Trial
InstaMed
No trial information availableWaystar
No trial information availableRatings
Meets Requirements
4.7
6
9.0
75
Ease of Use
4.7
6
9.1
77
Ease of Setup
Not enough data
8.4
32
Ease of Admin
Not enough data
8.4
32
Quality of Support
3.7
5
8.6
76
Has the product been a good partner in doing business?
Not enough data
8.0
32
Product Direction (% positive)
4.2
6
8.2
72
Features by Category
Healthcare Payer Care Management Workflow ApplicationsHide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Processes
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Clinical
Not enough data
Feature Not Available
Not enough data
8.6
32
Not enough data
8.2
29
Financial
Not enough data
8.7
31
Not enough data
8.9
34
Not enough data
8.9
34
Efficiency
Not enough data
9.2
45
Not enough data
9.2
52
Not enough data
9.1
49
Not enough data
8.9
50
Accuracy
Not enough data
9.1
52
Not enough data
9.3
53
Not enough data
9.0
52
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytic Tools - Healthcare Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Platform Performance
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Interoperability
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Agentic AI - Medical Billing
Not enough data
Not enough data
Categories
Categories
Shared Categories
InstaMed and Waystar are categorized as Medical Billing and Revenue Cycle Management
Unique Categories
InstaMed has no unique categories
Waystar is categorized as Prior Authorization, Healthcare Claims Management, Healthcare Analytics, and Healthcare Payer Care Management Workflow Applications
Reviews
Reviewers' Company Size
InstaMed
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Waystar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
40.0%
Logistics and Supply Chain
10.0%
Legal Services
10.0%
Health, Wellness and Fitness
10.0%
Facilities Services
10.0%
Other
20.0%
Hospital & Health Care
39.8%
Medical Practice
29.2%
Health, Wellness and Fitness
14.2%
Mental Health Care
8.8%
Accounting
3.5%
Other
4.4%
Alternatives
Discussions
InstaMed has no discussions with answers
How do I ensure that we are registered for electronic submissions and electronic remittance?
2 Comments
JM
Hi Jessica,
Every payer that offers ERA will require enrollment. The requirements of what is needed for enrollment do vary by payer though. If the...Read more
Waystar has no more discussions with answers
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