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Compare InstallShield and UserVoice 
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At a Glance
Market Segments
Enterprise (50.0% of reviews)
Mid-Market (62.7% of reviews)
Entry-Level Pricing
No pricing available
Starting at $10,788.00 200 Unique End Users Per Year
InstallShield
Star Rating
(22)4.2 out of 5
Market Segments
Enterprise (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about InstallShieldUserVoice
Star Rating
(244)4.5 out of 5
Market Segments
Mid-Market (62.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $10,788.00 200 Unique End Users Per Year
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that UserVoice excels in feedback management, particularly with its commenting feature, which has a high rating of 9.6, allowing for effective collaboration and discussion around user feedback. In contrast, InstallShield's feedback management features are less robust, with a lower overall user satisfaction.
- Reviewers mention that UserVoice's integrations are a standout feature, scoring 9.7, which facilitates seamless connectivity with other tools and platforms. On the other hand, InstallShield's integration capabilities are rated lower at 8.3, indicating potential limitations in connecting with other software.
- G2 users highlight UserVoice's superior user-level analytics capabilities, which provide detailed insights into user behavior and preferences, enhancing decision-making. InstallShield, however, lacks comparable depth in analytics, which may hinder users' ability to derive actionable insights.
- Users on G2 appreciate UserVoice's team collaboration features, scoring 9.4, which foster effective communication and project management among teams. In contrast, InstallShield's collaboration tools are not as highly rated, suggesting a less integrated approach to teamwork.
- Reviewers say that UserVoice's sentiment analysis feature, rated at 8.6, helps in understanding user emotions and feedback trends, which is crucial for product development. InstallShield's sentiment analysis capabilities are rated lower, indicating a potential gap in understanding user sentiment.
- Users report that UserVoice's custom reports and dashboards feature, with a score of 8.5, allows for tailored insights that meet specific business needs. InstallShield, while offering reporting features, does not provide the same level of customization, which may limit its effectiveness for users seeking detailed analytics.
Pricing
Entry-Level Pricing
InstallShield
No pricing availableUserVoice
Growth
Starting at $10,788.00
200 Unique End Users Per Year
Capture feedback directly from your customers, and organize that feedback to run faster, more efficient research. Keep your feedback program from becoming a “black hole” with questions and status updates.
- Capture feedback directly from your end users.
- Provide updates to internal team on feedback
- Analyze your feedback performance with built-in reports and metrics.
Free Trial
InstallShield
No trial information availableUserVoice
No trial information availableRatings
Meets Requirements
8.9
14
8.9
180
Ease of Use
8.6
14
8.8
182
Ease of Setup
8.8
7
8.5
82
Ease of Admin
8.6
7
8.6
93
Quality of Support
7.7
14
9.1
140
Has the product been a good partner in doing business?
8.6
7
9.1
88
Product Direction (% positive)
9.0
12
8.1
179
Features by Category
Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
7
Not enough data
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.0
11
Feature Not Available
8.3
10
Not enough data
8.0
9
Not enough data
8.1
7
Not enough data
Management
7.6
9
Feature Not Available
7.7
8
Feature Not Available
8.0
10
Feature Not Available
8.2
11
Feature Not Available
Management
Not enough data
9.4
6
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
Feature Not Available
Not enough data
9.7
5
Feedback
Not enough data
9.5
29
Not enough data
9.5
39
Idea Sources
Not enough data
9.5
37
Not enough data
9.3
37
Idea Collection
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
21
Not enough data
9.3
34
Not enough data
Feature Not Available
Integrations
Not enough data
Feature Not Available
Not enough data
8.7
21
Agentic AI - Idea Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
Not enough data
8.9
25
Not enough data
8.6
20
Not enough data
8.6
21
Feedback Analysis
Not enough data
8.1
14
Not enough data
7.8
13
Not enough data
7.7
13
Feedback Sources
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.5
13
Not enough data
8.4
18
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Management
Not enough data
8.3
47
|
Verified
Not enough data
7.7
30
|
Verified
Not enough data
9.0
61
|
Verified
Not enough data
8.6
49
Process Management
Not enough data
8.5
61
|
Verified
Not enough data
8.6
16
Not enough data
8.2
58
|
Verified
Not enough data
8.4
45
System Management
Not enough data
8.9
54
|
Verified
Not enough data
8.8
38
Agentic AI - Decision-Making
Not enough data
Not enough data
Communication
Not enough data
7.6
40
Not enough data
Feature Not Available
Not enough data
8.9
74
Planning
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
31
Not enough data
7.6
29
Not enough data
Feature Not Available
Workflow Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
27
Categories
Categories
Shared Categories
InstallShield and UserVoice are categorized as Repository Management
Unique Categories
InstallShield has no unique categories
UserVoice is categorized as Feedback Analytics, User Research Repositories, Decision-Making, Product Analytics, Product Management, Idea Management, and Enterprise Feedback Management
Reviews
Reviewers' Company Size
InstallShield
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserVoice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
27.3%
Computer Software
22.7%
Oil & Energy
9.1%
Legal Services
9.1%
Financial Services
9.1%
Other
22.7%
Computer Software
42.5%
Information Technology and Services
19.7%
Financial Services
3.4%
Hospitality
2.6%
Telecommunications
2.1%
Other
29.6%
Discussions
What is InstallShield used for?
1 Comment
SR
Installshield is a packaging tool which is used to build installers for productsRead more
InstallShield has no more discussions with answers
UserVoice has no discussions with answers
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