# Instacart Retailer Platform vs Uber Eats for Merchants Comparison | | Instacart Retailer Platform | Uber Eats for Merchants | |---|---|---| | **Star Rating** | 4.2 out of 5 | 4.0 out of 5 | | **Total Reviews** | 68 | 184 | | **Largest Market Segment** | Small-Business (68.7% of reviews) | Small-Business (54.1% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Instacart Retailer Platform **Not enough data** ### Uber Eats for Merchants Pros: - Online Ordering (1 reviews) --- ## Ratings Comparison | Rating | Instacart Retailer Platform | Uber Eats for Merchants | |---|---|---| | **Meets Requirements** | 8.3 (46 reviews) | 8.3 (142 reviews) | | **Ease of Use** | 8.3 (45 reviews) | 8.6 (143 reviews) | | **Ease of Setup** | 9.3 (18 reviews) | 9.0 (59 reviews) | | **Ease of Admin** | 8.9 (15 reviews) | 8.5 (53 reviews) | | **Quality of Support** | 7.7 (38 reviews) | 7.4 (134 reviews) | | **Has the product been a good partner in doing business?** | 8.7 (18 reviews) | 8.1 (55 reviews) | | **Product Direction (% positive)** | 7.6 (44 reviews) | 7.8 (137 reviews) | --- ## Pricing ### Instacart Retailer Platform #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Uber Eats for Merchants #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Food Delivery | Product | Score | Reviews | |---|---|---| | **Instacart Retailer Platform** | N/A | N/A | | **Uber Eats for Merchants** | N/A | N/A | #### Restaurant App - Food Delivery | Feature | Instacart Retailer Platform | Uber Eats for Merchants | |---|---|---| | **Restaurant order management** | Not enough data | Not enough data | | **Restaurant general setting** | Not enough data | Not enough data | | **Restaurant listings** | Not enough data | Not enough data | #### User App - Food Delivery | Feature | Instacart Retailer Platform | Uber Eats for Merchants | |---|---|---| | **Payment processing ** | Not enough data | Not enough data | | **Real-time Order Tracking** | Not enough data | Not enough data | | **On-demand Food ordering** | Not enough data | Not enough data | #### Delivery App - Food Delivery | Feature | Instacart Retailer Platform | Uber Eats for Merchants | |---|---|---| | **Driver Management System** | Not enough data | Not enough data | | **Driver Earnings and Payments** | Not enough data | Not enough data | | **Communication and Scheduling** | Not enough data | Not enough data | #### Admin App - Food Delivery | Feature | Instacart Retailer Platform | Uber Eats for Merchants | |---|---|---| | **Customer Support ** | Not enough data | Not enough data | | **Centralized Dashboard** | Not enough data | Not enough data | | **Restaurant Onboarding and Management** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Grocery Delivery Software](https://www.g2.com/categories/grocery-delivery) **Unique to Uber Eats for Merchants (2):** [On-Demand Catering Software](https://www.g2.com/categories/on-demand-catering), [Food Delivery Software](https://www.g2.com/categories/food-delivery-software) --- ## Reviewer Demographics ### By Company Size | Segment | Instacart Retailer Platform | Uber Eats for Merchants | |---|---|---| | **Small-Business** | 68.7% | 54.1% | | **Mid-Market** | 20.9% | 27.6% | | **Enterprise** | 10.4% | 18.2% | ### By Industry #### Instacart Retailer Platform - **Marketing and Advertising:** 6.0% - **Health, Wellness and Fitness:** 6.0% - **Information Technology and Services:** 4.5% - **Education Management:** 4.5% - **Primary/Secondary Education:** 4.5% - **Construction:** 4.5% - **Food & Beverages:** 4.5% - **Consumer Goods:** 3.0% - **Retail:** 3.0% - **Consumer Services:** 3.0% - **Other:** 56.7% #### Uber Eats for Merchants - **Computer Software:** 19.3% - **Information Technology and Services:** 12.3% - **Food & Beverages:** 7.0% - **Higher Education:** 3.5% - **Accounting:** 2.9% - **Restaurants:** 2.9% - **Financial Services:** 2.9% - **Marketing and Advertising:** 2.3% - **Consumer Services:** 2.3% - **Education Management:** 2.3% - **Other:** 42.1% --- ## Alternatives ### Alternatives to Instacart Retailer Platform - [goPuff](https://www.g2.com/products/gopuff/reviews) — 3.9/5 stars (28 reviews) - [Shipt](https://www.g2.com/products/shipt/reviews) — 3.9/5 stars (17 reviews) - [Rappi](https://www.g2.com/products/rappi/reviews) — 3.9/5 stars (14 reviews) - [FreshDirect](https://www.g2.com/products/freshdirect/reviews) — 4.3/5 stars (10 reviews) - [Burpy](https://www.g2.com/products/burpy/reviews) — 5.0/5 stars (1 reviews) - [Onfleet](https://www.g2.com/products/onfleet/reviews) — 4.6/5 stars (140 reviews) - [OurHarvest](https://www.g2.com/products/ourharvest/reviews) — 4.7/5 stars (11 reviews) - [Growcer](https://www.g2.com/products/growcer/reviews) — 4.5/5 stars (12 reviews) - [DoorDash for Merchants](https://www.g2.com/products/doordash-for-merchants/reviews) — 4.3/5 stars (65 reviews) - [ShopHero](https://www.g2.com/products/shophero/reviews) — 4.4/5 stars (25 reviews) ### Alternatives to Uber Eats for Merchants - [DoorDash for Merchants](https://www.g2.com/products/doordash-for-merchants/reviews) — 4.3/5 stars (65 reviews) - [GrubHub for Restaurants](https://www.g2.com/products/grubhub-for-restaurants/reviews) — 4.1/5 stars (62 reviews) - [ChowNow for Restaurants](https://www.g2.com/products/chownow-for-restaurants/reviews) — 4.6/5 stars (73 reviews) - [Deliveroo for Partners](https://www.g2.com/products/deliveroo-for-partners/reviews) — 3.7/5 stars (26 reviews) - [Zomato for Restaurants](https://www.g2.com/products/zomato-for-restaurants/reviews) — 4.7/5 stars (15 reviews) - [Owner.com](https://www.g2.com/products/owner-com/reviews) — 4.8/5 stars (381 reviews) - [SkipTheDishes for Partners](https://www.g2.com/products/skipthedishes-for-partners/reviews) — 3.7/5 stars (13 reviews) - [Slice for Owners](https://www.g2.com/products/slice-for-owners/reviews) — 2.9/5 stars (14 reviews) - [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) — 4.4/5 stars (284 reviews) - [Onfleet](https://www.g2.com/products/onfleet/reviews) — 4.6/5 stars (140 reviews) --- ## Top Discussions ### Instacart Retailer Platform - Title: [What is Instacart used for?](https://www.g2.com/discussions/what-is-instacart-used-for) — 1 comment > **Top comment:** "Buying groceries with ease, online and having delivery options" - Title: [Instacart unfairness to its employees](https://www.g2.com/discussions/26762-instacart-unfairness-to-its-employees) — 1 comment, 1 upvote > **Top comment:** "I agree" - Title: [Are you a legit business?](https://www.g2.com/discussions/25970-are-you-a-legit-business) — 1 comment, 1 upvote > **Top comment:** "A couple of months ago, I had the same experience. Instacart is full of promises and unfulfilled claims. In my case, I used Instacart for one order at..." ### Uber Eats for Merchants - Title: [how do i add promo codes without clicking banners](https://www.g2.com/discussions/23946-how-do-i-add-promo-codes-without-clicking-banners) — 1 comment, 1 upvote > **Top comment:** "Nicholas " - Title: [Can I use this for catering?](https://www.g2.com/discussions/can-i-use-this-for-catering) — 1 comment, 1 upvote > **Top comment:** "Hi Josh, great question! You can use Uber Eats for catering! Consumers can schedule catering orders and caterers can make their menus available. You may also..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/instacart-retailer-platform-vs-uber-eats-for-merchants)