Users report that the Instacart Retailer Platform excels in ease of setup with a score of 9.2, making it a preferred choice for small businesses looking to get started quickly, while Shipt's ease of setup is rated lower at 8.6.
Reviewers mention that the quality of support for Shipt is notably higher, with a score of 8.8 compared to Instacart's 7.6, indicating that users may find more responsive assistance when issues arise.
G2 users highlight that Instacart Retailer Platform has a strong performance in meeting requirements, scoring 8.2, but Shipt outshines it with a score of 9.4, suggesting that Shipt may better align with user needs and expectations.
Users on G2 report that Shipt has a more favorable product direction, scoring 9.1, which indicates a positive outlook for future updates and features, while Instacart's score of 7.6 suggests some concerns about its roadmap.
Reviewers say that the overall user experience is slightly better with Shipt, as it has a higher ease of use rating of 8.6 compared to Instacart's 8.2, making it potentially more user-friendly for everyday tasks.
Users report that Instacart Retailer Platform has a larger number of reviews (66) compared to Shipt (16), which may indicate a more established user base and potentially more diverse feedback on its features and performance.
Pricing
Entry-Level Pricing
Instacart Retailer Platform
No pricing available
Shipt
No pricing available
Free Trial
Instacart Retailer Platform
No trial information available
Shipt
No trial information available
Ratings
Meets Requirements
8.2
45
9.4
12
Ease of Use
8.2
44
8.6
14
Ease of Setup
9.2
17
8.6
7
Ease of Admin
8.9
15
9.2
6
Quality of Support
7.6
37
8.8
12
Has the product been a good partner in doing business?
8.7
18
9.5
7
Product Direction (% positive)
7.6
43
9.1
13
Categories
Categories
Shared Categories
Instacart Retailer Platform
Shipt
Instacart Retailer Platform and Shipt are categorized as Grocery Delivery
Unique Categories
Instacart Retailer Platform has no unique categories
A couple of months ago, I had the same experience. Instacart is full of promises and unfulfilled claims.
In my case, I used Instacart for one order at...Read more
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