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Compare Instacart Retailer Platform and Shipt 
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At a Glance
Market Segments
Small-Business (68.2% of reviews)
Small-Business (43.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Instacart Retailer Platform
Star Rating
(67)4.1 out of 5
Market Segments
Small-Business (68.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Instacart Retailer PlatformShipt
Star Rating
(17)3.9 out of 5
Market Segments
Small-Business (43.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ShiptSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that the Instacart Retailer Platform excels in ease of setup with a score of 9.2, making it a preferred choice for small businesses looking to get started quickly, while Shipt's ease of setup is rated lower at 8.6.
- Reviewers mention that the quality of support for Shipt is notably higher, with a score of 8.8 compared to Instacart's 7.6, indicating that users may find more responsive assistance when issues arise.
- G2 users highlight that Instacart Retailer Platform has a strong performance in meeting requirements, scoring 8.2, but Shipt outshines it with a score of 9.4, suggesting that Shipt may better align with user needs and expectations.
- Users on G2 report that Shipt has a more favorable product direction, scoring 9.1, which indicates a positive outlook for future updates and features, while Instacart's score of 7.6 suggests some concerns about its roadmap.
- Reviewers say that the overall user experience is slightly better with Shipt, as it has a higher ease of use rating of 8.6 compared to Instacart's 8.2, making it potentially more user-friendly for everyday tasks.
- Users report that Instacart Retailer Platform has a larger number of reviews (66) compared to Shipt (16), which may indicate a more established user base and potentially more diverse feedback on its features and performance.
Pricing
Entry-Level Pricing
Instacart Retailer Platform
No pricing availableShipt
No pricing availableFree Trial
Instacart Retailer Platform
No trial information availableShipt
No trial information availableRatings
Meets Requirements
8.2
45
9.4
12
Ease of Use
8.2
44
8.6
14
Ease of Setup
9.2
17
8.6
7
Ease of Admin
8.9
15
9.2
6
Quality of Support
7.6
37
8.8
12
Has the product been a good partner in doing business?
8.7
18
9.5
7
Product Direction (% positive)
7.6
43
9.1
13
Categories
Categories
Shared Categories
Instacart Retailer Platform and Shipt are categorized as Grocery Delivery
Unique Categories
Instacart Retailer Platform has no unique categories
Shipt has no unique categories
Reviews
Reviewers' Company Size
Instacart Retailer Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shipt
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
6.1%
Primary/Secondary Education
4.5%
Information Technology and Services
4.5%
Health, Wellness and Fitness
4.5%
Food & Beverages
4.5%
Other
75.8%
Retail
12.5%
Food & Beverages
12.5%
Writing and Editing
6.3%
Telecommunications
6.3%
Photography
6.3%
Other
56.3%
Discussions
Instacart unfairness to its employees
1 Comment
IM
I agreeRead more
Are you a legit business?
1 Comment
CM
A couple of months ago, I had the same experience. Instacart is full of promises and unfulfilled claims.
In my case, I used Instacart for one order at...Read more
Instacart Retailer Platform has no more discussions with answers
Is your service available in Visalia, CA?
2 Comments
WL
Shipt is usually available in cities where there Independent shoppers for Shipt. Check their website by entering your zip or...Read more
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