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Compare Inspectlet and Smartlook 
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At a Glance
Market Segments
Mid-Market (46.2% of reviews)
Small-Business (85.5% of reviews)
Entry-Level Pricing
$299 per month
$0.00
Inspectlet
Star Rating
(26)4.1 out of 5
Market Segments
Mid-Market (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
$299 per month
Browse all 5 pricing plansSmartlook
Star Rating
(873)4.6 out of 5
Market Segments
Small-Business (85.5% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Inspectlet excels in session replays, with a rating of 9.1, allowing for detailed analysis of user interactions, while Smartlook also performs well but slightly trails with a rating of 8.8.
- Reviewers mention that Smartlook's ease of setup is significantly better, scoring 9.1 compared to Inspectlet's 5.7, making it a more user-friendly option for new users.
- G2 users highlight that Inspectlet offers robust heat maps functionality with a score of 8.7, which helps in visualizing user engagement, whereas Smartlook's heat map features are less emphasized in reviews.
- Users on G2 report that Smartlook shines in real-time reporting, achieving a score of 8.8, which is crucial for businesses needing immediate insights, while Inspectlet's score of 8.3 indicates it may not be as responsive.
- Reviewers mention that Smartlook's user role and access management features are rated highly at 8.9, providing better control for teams, compared to Inspectlet's lower score of 8.1 in this area.
- Users say that both products offer custom event tracking, but Smartlook's score of 8.6 suggests a more refined approach, while Inspectlet's score of 8.3 indicates room for improvement in this feature.
Pricing
Entry-Level Pricing
Inspectlet
Accelerate
$299
per month
- 125,000 Recorded Sessions per month
- 1,250,000 Approximate Pageviews per month
- 20 Websites
Smartlook
Free
$0.00
For small projects
- 3000 sessions per month
- 1 month data history
- 10 events definitions
Free Trial
Inspectlet
No trial information availableSmartlook
Free Trial is available
Ratings
Meets Requirements
8.0
25
8.9
656
Ease of Use
8.7
25
8.9
662
Ease of Setup
5.7
5
9.1
459
Ease of Admin
Not enough data
9.1
451
Quality of Support
8.2
18
8.8
470
Has the product been a good partner in doing business?
8.0
5
9.0
385
Product Direction (% positive)
7.1
24
9.0
620
Features by Category
Metrics
8.6
19
8.8
157
8.5
20
8.7
78
8.4
19
8.5
153
8.4
21
8.6
149
8.0
16
8.6
130
8.0
17
8.2
65
8.0
17
8.4
68
8.5
19
8.6
126
8.2
18
8.7
126
Reporting
8.3
21
8.8
149
8.0
17
8.5
63
7.9
16
8.6
121
8.0
19
8.6
117
8.0
15
8.3
108
8.7
13
7.8
18
8.0
16
8.7
119
Other
9.0
16
8.7
135
9.0
13
8.6
109
8.5
14
Feature Not Available
8.4
16
8.5
91
8.2
13
8.4
90
8.7
13
Feature Not Available
8.7
14
8.3
91
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.1
9
8.4
208
8.3
12
8.6
100
8.6
14
8.8
316
8.1
14
Feature Not Available
User Identification
Not enough data
Feature Not Available
Not enough data
8.4
59
Not enough data
8.7
64
Tracking & Reporting
Not enough data
8.3
64
Not enough data
8.6
69
Not enough data
8.5
60
Not enough data
8.6
77
Not enough data
8.9
72
Not enough data
8.7
74
Metrics
Not enough data
8.8
34
Not enough data
8.5
33
Not enough data
8.1
29
Not enough data
8.0
29
Not enough data
8.5
28
User Behavior
Not enough data
9.1
221
|
Verified
Not enough data
8.9
205
|
Verified
Not enough data
8.4
166
|
Verified
A/B Testing
Not enough data
8.4
126
|
Verified
Not enough data
8.0
86
|
Verified
Not enough data
8.3
124
|
Verified
Not enough data
8.3
104
|
Verified
Visitor Information
Not enough data
8.4
167
|
Verified
Feature Not Available
8.4
125
|
Verified
Agentic AI - Session Replay
Not enough data
Not enough data
Product Analytics
Not enough data
Feature Not Available
Not enough data
8.7
109
Not enough data
8.5
91
Not enough data
8.7
97
Not enough data
8.4
72
Not enough data
8.1
44
Not enough data
Feature Not Available
Not enough data
8.9
83
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Computing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experimental Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - A/B Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.6
252
Not enough data
8.5
229
Not enough data
8.4
220
Not enough data
8.5
207
Not enough data
8.7
140
Reporting
Not enough data
8.7
279
Not enough data
9.1
312
Not enough data
9.0
275
Not enough data
8.4
223
Metrics
Not enough data
8.8
34
Not enough data
8.5
33
Not enough data
8.1
29
Not enough data
8.0
29
Not enough data
8.5
28
Variation Testing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reporting
Not enough data
9.0
29
Not enough data
8.9
33
Personalization
Not enough data
9.2
28
Not enough data
9.0
28
Not enough data
8.9
30
Administration
Not enough data
8.9
41
Not enough data
Feature Not Available
Not enough data
8.9
45
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Inspectlet and Smartlook are categorized as Digital Analytics, Session Replay, and Heatmap Tools
Reviews
Reviewers' Company Size
Inspectlet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smartlook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
19.2%
Retail
11.5%
Internet
7.7%
Computer Software
7.7%
Banking
7.7%
Other
46.2%
Computer Software
10.4%
Information Technology and Services
8.2%
Marketing and Advertising
7.9%
Retail
5.4%
Internet
4.9%
Other
63.2%
Discussions
Inspectlet has no discussions with answers
How can I exclude myself from the recordings?
2 Comments
RC
You can exclude your IP, here's the page: https://app.smartlook.com/settings/ipsRead more
I would to know how to use all the features, is there any number I can dial?
1 Comment
LM
Hi Gurpeet,
you can chat with our customer success team and arrange a demo.
Best regards,
LukasRead more
What integration does Smartlook currently offer that cannot be missing from the platform implementation?
1 Comment
LM
Hi Fernanda,
check our most important integrations here: https://help.smartlook.com/en/collections/1948380-integrations
LukasRead more
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