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Session Replay Software
Inspectlet
Smartlook
Inspectlet-vs-Smartlook
Compare Inspectlet and Smartlook
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Digital Analytics
Session Replay
Heatmap Tools
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At a Glance
Pricing
Ratings
Features
Reviews
Alternatives
Discussions
Add Product
Inspectlet
(26)
4.1
out of
5
Inspectlet
By
Inspectlet
Smartlook
(873)
4.6
out of
5
Smartlook
By
Cisco
At a Glance
Star Rating
(26)
4.1
out of
5
(873)
4.6
out of
5
Market Segments
Mid-Market (46.2% of reviews)
Information
Small-Business (85.5% of reviews)
Information
Pros & Cons
Not enough data
Ease of Use
(3)
Insights
(3)
Cluttered Interface
(1)
Complex Features
(1)
Entry-Level Pricing
$299
per month
$0.00
Inspectlet
Star Rating
(26)
4.1
out of
5
Market Segments
Mid-Market (46.2% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
$299
per month
Browse all 5 pricing plans
Smartlook
Star Rating
(873)
4.6
out of
5
Market Segments
Small-Business (85.5% of reviews)
Information
Pros & Cons
Ease of Use
(3)
Insights
(3)
Cluttered Interface
(1)
Complex Features
(1)
Entry-Level Pricing
$0.00
Browse all 3 pricing plans
Inspectlet vs Smartlook
Reviewers felt that Smartlook meets the needs of their business better than Inspectlet.
When comparing quality of ongoing product support, reviewers felt that Smartlook is the preferred option.
For feature updates and roadmaps, our reviewers preferred the direction of Smartlook over Inspectlet.
Pricing
Entry-Level Pricing
Inspectlet
Accelerate
$299
per month
125,000 Recorded Sessions per month
1,250,000 Approximate Pageviews per month
20 Websites
Browse all 5 pricing plans
Smartlook
Free
$0.00
For small projects
3000 sessions per month
1 month data history
10 events definitions
Browse all 3 pricing plans
Free Trial
Inspectlet
No trial information available
Smartlook
Free Trial is available
Ratings
Meets Requirements
8.0
25
8.9
656
Ease of Use
8.7
25
8.9
662
Ease of Setup
5.7
5
9.1
459
Ease of Admin
Not enough data
9.1
451
Quality of Support
8.2
18
8.8
470
Has the product been a good partner in doing business?
8.0
5
9.0
385
Product Direction (% positive)
7.1
24
9.0
620
Features by Category
Digital Analytics
Hide 31 Features
Show 31 Features
8.3
26
8.5
475
Metrics
Sessions - Digital Analytics
8.6
19
8.8
(won by 0.2)
157
Engagement
8.5
20
8.7
(won by 0.2)
78
Entry and Exit Pages
8.4
19
8.5
(won by 0.1)
153
Standard Event Tracking
8.4
21
8.6
(won by 0.2)
149
Custom Event Tracking
8.0
16
8.6
(won by 0.6)
130
Retention
8.0
17
8.2
(won by 0.2)
65
Return
8.0
17
8.4
(won by 0.4)
68
Conversions
8.5
19
8.6
(won by 0.1)
126
Funnels
8.2
18
8.7
(won by 0.5)
126
Reporting
Real-Time Reporting
8.3
21
8.8
(won by 0.5)
149
Trending
8.0
17
8.5
(won by 0.5)
63
Retroactive Reporting
7.9
16
8.6
(won by 0.7)
121
Segmentation
8.0
19
8.6
(won by 0.6)
117
Mobile Reporting
8.0
15
8.3
(won by 0.3)
108
Unification Across Devices
8.7
(won by 0.9)
13
7.8
18
Custom Reports and Dashboards
8.0
16
8.7
(won by 0.7)
119
Other
User Data
9.0
(won by 0.3)
16
8.7
135
Site Search Reporting
9.0
(won by 0.4)
13
8.6
109
Load Time Monitoring
8.5
(won by default)
14
Feature Not Available
Campaign Tracking
8.4
16
8.5
(won by 0.1)
91
E-Commerce
8.2
13
8.4
(won by 0.2)
90
Promotional Messages
8.7
(won by default)
13
Feature Not Available
Administration Alerts
8.7
(won by 0.4)
14
8.3
91
Agentic AI - Digital Analytics
Autonomous Task Execution
Not enough data
Not enough data
Cross-system Integration
Not enough data
Not enough data
Proactive Assistance
Not enough data
Not enough data
Decision Making
Not enough data
Not enough data
Administration
API / Integrations
8.1
9
8.4
(won by 0.3)
208
QA Testing
8.3
12
8.6
(won by 0.3)
100
Performance and Reliability
8.6
14
8.8
(won by 0.2)
316
User, Role, and Access Management
8.1
(won by default)
14
Feature Not Available
Mobile App Analytics
Hide 14 Features
Show 14 Features
Not enough data
8.5
90
User Identification
Demographics
Not enough data
Feature Not Available
User Segmentation
Not enough data
8.4
(won by default)
59
Geolocation
Not enough data
8.7
(won by default)
64
Tracking & Reporting
Custom Event Tracking
Not enough data
8.3
(won by default)
64
Real-Time Insights
Not enough data
8.6
(won by default)
69
Attribution
Not enough data
8.5
(won by default)
60
Dashboard
Not enough data
8.6
(won by default)
77
User Path Tracking
Not enough data
8.9
(won by default)
72
User Activity History
Not enough data
8.7
(won by default)
74
Metrics
Engagement
Not enough data
8.8
(won by default)
34
Exit Tracking
Not enough data
8.5
(won by default)
33
Retention
Not enough data
8.1
(won by default)
29
Return
Not enough data
8.0
(won by default)
29
Conversions
Not enough data
8.5
(won by default)
28
Session Replay
Hide 10 Features
Show 10 Features
Not enough data
8.5
252
User Behavior
Click Tracking
Not enough data
9.1
(won by default)
221
|
Verified
Mouse Movement
Not enough data
8.9
(won by default)
205
|
Verified
Frustration Tracking
Not enough data
8.4
(won by default)
166
|
Verified
A/B Testing
Error and Bug Tracking
Not enough data
8.4
(won by default)
126
|
Verified
Split URL Testing
Not enough data
8.0
(won by default)
86
|
Verified
Data Analysis
Not enough data
8.3
(won by default)
124
|
Verified
Notes
Not enough data
8.3
(won by default)
104
|
Verified
Visitor Information
User Identification
Not enough data
8.4
(won by default)
167
|
Verified
Search Box
Feature Not Available
8.4
(won by default)
125
|
Verified
Agentic AI - Session Replay
Cross-system Integration
Not enough data
Not enough data
Product Analytics
Hide 24 Features
Show 24 Features
Not enough data
8.5
137
Product Analytics
Account-Level Analytics
Not enough data
Feature Not Available
User-Level Analytics
Not enough data
8.7
(won by default)
109
Segmentation
Not enough data
8.5
(won by default)
91
Funnels
Not enough data
8.7
(won by default)
97
Alerts
Not enough data
8.4
(won by default)
72
Multi-Product Analytics
Not enough data
8.1
(won by default)
44
User Scoring
Not enough data
Feature Not Available
Integrations
Not enough data
8.9
(won by default)
83
Agentic AI - Product Analytics
Autonomous Task Execution
Not enough data
Not enough data
Cross-system Integration
Not enough data
Not enough data
Adaptive Learning
Not enough data
Not enough data
Proactive Assistance
Not enough data
Not enough data
Behavioral Analytics - Product Analytics
Multi-Product Analytics
Not enough data
Not enough data
User level Analytics
Not enough data
Not enough data
Account level Analytics
Not enough data
Not enough data
Segmentation
Not enough data
Not enough data
Funnels
Not enough data
Not enough data
Platform Infrastructure - Product Analytics
Cross System integrations
Not enough data
Not enough data
Alerts
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
AI driven optimization - Product Analytics
User scoring
Not enough data
Not enough data
Adaptive learning
Not enough data
Not enough data
Automated insights
Not enough data
Not enough data
Autonomous task execution
Not enough data
Not enough data
A/B Testing
Hide 12 Features
Show 12 Features
Not enough data
Not enough data
Computing
WYSIWYG
Not enough data
Not enough data
AI/Machine Learning
Not enough data
Not enough data
Little to No Coding
Not enough data
Not enough data
Experimental Design
Multivariate testing capacities
Not enough data
Not enough data
Concurrent Testing
Not enough data
Not enough data
Mobile Testing
Not enough data
Not enough data
Analytics
Reporting and Analytics
Not enough data
Not enough data
Heatmaps
Not enough data
Not enough data
Agentic AI - A/B Testing
Autonomous Task Execution
Not enough data
Not enough data
Cross-system Integration
Not enough data
Not enough data
Adaptive Learning
Not enough data
Not enough data
Proactive Assistance
Not enough data
Not enough data
Heatmap Tools
Hide 15 Features
Show 15 Features
Not enough data
8.7
355
Agentic AI - Heatmap Tools
Autonomous Task Execution
Not enough data
Not enough data
Multi-step Planning
Not enough data
Not enough data
Cross-system Integration
Not enough data
Not enough data
Adaptive Learning
Not enough data
Not enough data
Natural Language Interaction
Not enough data
Not enough data
Decision Making
Not enough data
Not enough data
Analysis
Conversion Opportunities
Not enough data
8.6
(won by default)
252
Side-By-Side Analysis
Not enough data
8.5
(won by default)
229
Mobile Device Analysis
Not enough data
8.4
(won by default)
220
Data Quantification
Not enough data
8.5
(won by default)
207
Webpage Element Analysis
Not enough data
8.7
(won by default)
140
Reporting
Heat Maps
Not enough data
8.7
(won by default)
279
Session Replays
Not enough data
9.1
(won by default)
312
Monitoring
Not enough data
9.0
(won by default)
275
Data Segmentation
Not enough data
8.4
(won by default)
223
Mobile Analytics
Hide 5 Features
Show 5 Features
Not enough data
8.4
39
Metrics
Engagement
Not enough data
8.8
(won by default)
34
Exit Tracking
Not enough data
8.5
(won by default)
33
Retention
Not enough data
8.1
(won by default)
29
Return
Not enough data
8.0
(won by default)
29
Conversions
Not enough data
8.5
(won by default)
28
Mobile App Optimization
Hide 15 Features
Show 15 Features
Not enough data
9.0
61
Variation Testing
A/B Testing
Not enough data
Feature Not Available
WYSIWYG Editor
Not enough data
Feature Not Available
Conversion Goal
Not enough data
Feature Not Available
Percentage of Traffic
Not enough data
Feature Not Available
Confidence Level
Not enough data
Feature Not Available
Multivariant Testing
Not enough data
Feature Not Available
Reporting
Segmentation
Not enough data
9.0
(won by default)
29
Reports and Dashboards
Not enough data
8.9
(won by default)
33
Personalization
Standard Targeting
Not enough data
9.2
(won by default)
28
Custom Targeting
Not enough data
9.0
(won by default)
28
Data Segmentation
Not enough data
8.9
(won by default)
30
Administration
API / Integrations
Not enough data
8.9
(won by default)
41
QA Testing
Not enough data
Feature Not Available
Performance and Reliability
Not enough data
8.9
(won by default)
45
User, Role, and Access Management
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Inspectlet
Smartlook
Inspectlet and Smartlook are categorized as
Digital Analytics
,
Session Replay
, and
Heatmap Tools
Unique Categories
Inspectlet is categorized as
A/B Testing
Smartlook is categorized as
Product Analytics
,
Mobile App Analytics
, and
Mobile App Optimization
Reviews
Reviewers' Company Size
Inspectlet
Small-Business
(50 or fewer emp.)
26.9%
Mid-Market
(51-1000 emp.)
46.2%
Enterprise
(> 1000 emp.)
26.9%
Smartlook
Small-Business
(50 or fewer emp.)
85.5%
Mid-Market
(51-1000 emp.)
12.0%
Enterprise
(> 1000 emp.)
2.5%
Small-Business
(50 or fewer emp.)
26.9%
85.5%
Mid-Market
(51-1000 emp.)
46.2%
12.0%
Enterprise
(> 1000 emp.)
26.9%
2.5%
Reviewers' Industry
Inspectlet
Information Technology and Services
19.2%
Retail
11.5%
Banking
7.7%
Computer Software
7.7%
Internet
7.7%
Other
46.2%
Smartlook
Computer Software
10.4%
Information Technology and Services
8.2%
Marketing and Advertising
7.9%
Retail
5.4%
Internet
4.9%
Other
63.2%
Alternatives
Inspectlet Alternatives
Hotjar
Add Hotjar
Fullstory
Add Fullstory
Mouseflow
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Lucky Orange
Add Lucky Orange
See all alternatives
Smartlook Alternatives
Fullstory
Add Fullstory
Glassbox
Add Glassbox
Contentsquare
Add Contentsquare
LogRocket
Add LogRocket
See all alternatives
Discussions
Inspectlet Discussions
Inspectlet has no discussions with answers
See all discussions
Smartlook Discussions
How can I exclude myself from the recordings?
2 Comments
RC
You can exclude your IP, here's the page: https://app.smartlook.com/settings/ips
Read more
I would to know how to use all the features, is there any number I can dial?
1 Comment
LM
Hi Gurpeet, you can chat with our customer success team and arrange a demo. Best regards, Lukas
Read more
What integration does Smartlook currently offer that cannot be missing from the platform implementation?
1 Comment
LM
Hi Fernanda, check our most important integrations here: https://help.smartlook.com/en/collections/1948380-integrations Lukas
Read more
See all discussions
Ask Inspectlet a Question
Contact Inspectlet
Ask Smartlook a Question
Contact Smartlook
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