Users report that Inspectlet excels in Heat Maps, with a rating of 9.0, allowing for detailed visual insights into user interactions, while Mouseflow's heat map feature, although useful, received a lower rating of 7.7, indicating less satisfaction among users.
Reviewers mention that Mouseflow offers superior Session Replays with a score of 8.9, providing a more comprehensive view of user behavior compared to Inspectlet's score of 8.3, which some users feel lacks depth in replay functionality.
G2 users highlight that Inspectlet's Ease of Setup is a significant drawback, scoring only 5.7, whereas Mouseflow shines with a score of 9.0, making it easier for users to get started without extensive technical knowledge.
Users on G2 appreciate Mouseflow's Quality of Support, which scored 9.0, indicating prompt and helpful assistance, while Inspectlet's support, rated at 8.2, is seen as adequate but not as responsive.
Reviewers say that both products provide valuable Engagement Metrics, but Inspectlet edges out with a score of 8.5 compared to Mouseflow's 8.4, suggesting that Inspectlet may offer slightly more actionable insights into user engagement.
Users report that while both platforms offer Custom Event Tracking, Inspectlet's score of 8.0 is viewed more favorably than Mouseflow's 7.8, indicating that users find Inspectlet's customization options more robust and user-friendly.
Mouse flow is a behavioural analytic solution to help identify and work out friction on your web pages. Read more
Why can't record all sessions
1 Comment
EC
Hello!
Mouseflow is designed to record all of your visitors' sessions, so there seems to be something going on preventing you to do so.
We’d like an...Read more
Why the amount of recordings is the same as heatmaps? And why the credits are too low?
1 Comment
Official Response from Mouseflow
Hi Rocio, there seems to be some confusion. For $49/mo Crazy Egg offers 500 recordings and 75,000 page views. On a cheaper plan (29$/mo) Mouseflow offers...Read more
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