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At a Glance
Market Segments
Small-Business (73.1% of reviews)
Small-Business (72.4% of reviews)
Entry-Level Pricing
$29/ user, per month (billed annually)
$24.00 1 Seats Per Month
Insightly CRM
Star Rating
(930)4.2 out of 5
Market Segments
Small-Business (73.1% of reviews)
Entry-Level Pricing
$29/ user, per month (billed annually)
Free Trial is available
Browse all 3 pricing plansPipedrive
Star Rating
(2,810)4.3 out of 5
Market Segments
Small-Business (72.4% of reviews)
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pipedrive excels in Opportunity & Pipeline Management with a score of 8.8, while Insightly CRM trails slightly behind at 8.2. Reviewers mention that Pipedrive's visual pipeline interface makes it easier to track deals and manage sales processes effectively.
- Reviewers mention that Pipedrive's Ease of Use is rated at 8.9, which is higher than Insightly CRM's 8.4. Users on G2 appreciate Pipedrive's intuitive design and straightforward navigation, making it a preferred choice for small businesses looking for a user-friendly CRM.
- G2 users highlight Pipedrive's superior Sales Force Automation features, particularly in Task / Activity Management with a score of 8.6 compared to Insightly's 8.1. Users say that Pipedrive's task automation helps streamline daily activities, enhancing productivity.
- Users report that Insightly CRM offers better Customer Contract Management with a score of 8.0, while Pipedrive scores 7.8. Reviewers mention that Insightly's contract management features are more robust, allowing for better tracking and management of customer agreements.
- Reviewers mention that Pipedrive's Quality of Support is rated at 8.3, which is higher than Insightly's 8.0. Users on G2 appreciate Pipedrive's responsive customer service and helpful resources, making it easier to resolve issues quickly.
- Users say that Pipedrive shines in Integration capabilities, scoring 8.1 for Data Import & Export Tools, while Insightly scores 8.0. Reviewers mention that Pipedrive's seamless integration with various third-party applications enhances its functionality and user experience.
Pricing
Entry-Level Pricing
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
Insightly CRM
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
8.3
788
8.5
2,477
Ease of Use
8.4
793
8.9
2,513
Ease of Setup
8.3
350
8.7
1,534
Ease of Admin
8.5
335
8.6
992
Quality of Support
8.1
675
8.4
2,118
Has the product been a good partner in doing business?
8.5
320
8.7
960
Product Direction (% positive)
8.0
763
8.8
2,441
Features by Category
Sales Force Automation
8.4
620
|
Verified
8.5
1996
|
Verified
Feature Not Available
Feature Not Available
8.3
594
|
Verified
8.8
2032
|
Verified
8.1
622
|
Verified
8.6
2045
|
Verified
7.5
349
|
Verified
7.7
1606
|
Verified
8.0
451
|
Verified
8.3
1097
|
Verified
7.5
338
|
Verified
7.7
1607
|
Verified
7.6
348
|
Verified
7.7
1562
8.0
422
|
Verified
7.8
1664
Marketing Automation
7.6
405
|
Verified
7.5
1494
|
Verified
Feature Not Available
7.5
1480
|
Verified
8.1
522
|
Verified
8.5
1816
|
Verified
7.5
339
|
Verified
7.5
1443
|
Verified
Customer Support
7.8
394
7.9
1002
7.8
399
7.8
983
7.9
459
8.0
1013
7.6
325
|
Verified
7.5
1471
7.8
361
7.7
956
Reporting & Analytics
7.9
526
|
Verified
8.0
1850
|
Verified
7.9
549
|
Verified
8.3
1937
|
Verified
7.6
387
|
Verified
7.9
1713
|
Verified
Mobile & Social
7.8
356
|
Verified
7.6
1419
|
Verified
7.7
352
|
Verified
7.4
1373
|
Verified
7.8
415
|
Verified
7.9
1580
|
Verified
Platform
8.0
314
|
Verified
8.2
1330
|
Verified
8.1
309
|
Verified
8.3
1313
8.4
320
|
Verified
8.4
1350
|
Verified
8.0
214
|
Verified
8.2
1165
|
Verified
7.2
87
7.3
1057
|
Verified
7.6
249
|
Verified
7.8
1166
8.3
319
|
Verified
8.7
1315
|
Verified
7.6
214
|
Verified
7.8
1120
Integration
8.0
287
|
Verified
8.1
1222
|
Verified
7.6
236
|
Verified
8.0
1155
|
Verified
7.3
223
|
Verified
7.9
1088
|
Verified
Generative AI
6.9
27
Feature Not Available
Agentic AI - CRM
7.6
7
7.3
165
8.3
7
7.6
166
7.9
7
7.5
164
8.1
7
7.3
165
7.8
6
7.3
164
7.4
7
7.3
166
7.6
7
7.6
166
Email Marketing
Not enough data
8.2
208
Not enough data
8.2
209
Not enough data
7.8
204
Not enough data
8.2
207
Not enough data
8.3
209
Not enough data
8.1
205
Not enough data
7.9
203
Not enough data
8.2
202
Not enough data
7.5
196
Reporting & Analytics
Not enough data
7.5
191
Not enough data
8.1
203
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
7.0
23
Not enough data
6.8
23
Not enough data
7.3
23
Not enough data
7.6
23
Not enough data
7.5
23
Integration
Not enough data
8.2
224
Not enough data
7.8
221
Not enough data
7.9
218
Not enough data
8.2
218
Not enough data
7.2
212
Not enough data
7.3
209
Customization
Not enough data
8.3
75
Not enough data
7.8
71
Not enough data
7.4
70
Not enough data
7.8
75
Additional Functionality
Not enough data
8.2
72
Not enough data
6.7
69
Not enough data
7.9
77
Not enough data
6.9
70
Not enough data
7.6
72
Agentic AI - Sales Performance Management
Not enough data
7.2
63
Not enough data
7.3
62
Not enough data
7.5
62
Incentives
Not enough data
6.9
389
Not enough data
7.4
397
Not enough data
Feature Not Available
Not enough data
7.1
392
Personalization
Not enough data
7.7
410
Not enough data
7.9
403
Not enough data
8.2
421
Not enough data
8.0
407
Administrative
Not enough data
7.8
403
Not enough data
7.7
397
Not enough data
7.5
384
Agentic AI - Email Tracking
Not enough data
7.8
55
Not enough data
7.8
55
Not enough data
7.7
54
Not enough data
7.5
53
Not enough data
7.7
54
Not enough data
7.8
54
Not enough data
8.1
53
Analytics
Not enough data
8.0
252
Not enough data
8.1
254
Not enough data
8.1
246
Customizations
Not enough data
8.2
264
Not enough data
8.3
253
Not enough data
8.3
265
Not enough data
7.9
254
Not enough data
8.3
255
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
7.4
55
Not enough data
7.5
55
Not enough data
7.4
55
Not enough data
7.3
55
Not enough data
7.3
54
Data Sourcing
8.2
35
7.8
422
8.6
43
8.0
426
8.3
35
7.9
423
8.7
40
8.3
430
8.0
36
8.0
416
Predictive Analytics
7.9
37
7.7
418
7.9
38
7.8
420
7.8
33
7.3
403
7.8
35
7.7
411
Sales Management
8.5
37
8.6
436
8.1
30
7.6
408
8.7
32
8.3
417
8.8
39
8.7
435
Categories
Categories
Shared Categories
Insightly CRM and Pipedrive are categorized as CRM and Sales Analytics
Unique Categories
Insightly CRM has no unique categories
Pipedrive is categorized as Email Marketing, Sales Performance Management, Email Tracking, and Online Form Builder
Reviews
Reviewers' Company Size
Insightly CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
10.1%
Information Technology and Services
6.0%
Construction
4.8%
Computer Software
4.1%
Financial Services
4.0%
Other
71.0%
Computer Software
10.8%
Marketing and Advertising
10.1%
Information Technology and Services
10.1%
Financial Services
4.3%
Real Estate
3.4%
Other
61.3%
Alternatives
Discussions
What is the best of linking email to insightly?
2 Comments
MK
We connect our exchange account but gmail work too - pretty simple. Alternative is to bcc Insightly on outgoing mail and capture them that way. Read more
What is Insightly CRM used for?
2 Comments
DB
Insightly includes project management capabilities that allow users to plan, execute, and monitor projects from within the CRM platformRead more
Will you’re software link with mailchimp
1 Comment
CL
Yes, Insightly integrates with MailChimp.
Learn more details here:
https://www.insightly.com/product/connect-to-apps/mailchimp-crm/Read more
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
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