# Insightly CRM vs Pipedrive Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Pipedrive excels in user experience, particularly highlighting its intuitive interface and sales pipeline view, which makes tracking performance and deal progress straightforward. Users appreciate the ease of navigation and the ability to quickly log activities, making it a favorite among small teams transitioning from spreadsheets.
- **Users say** that Insightly CRM offers a unique blend of customer relationship management and project management features, which is particularly beneficial for professionals managing multiple tasks. Reviewers note that it helps keep customer information, follow-ups, and opportunities organized in one place, making it a versatile tool for users like project engineers and dieticians.
- **According to verified reviews** , Pipedrive's implementation process is praised for its speed and simplicity, with many users noting the helpful onboarding wizard that facilitates a smooth start. This contrasts with Insightly, where some users have expressed challenges in setup, indicating a potential hurdle for new users.
- **Reviewers mention** that Pipedrive's mobile app is particularly useful for on-the-go updates, allowing users to make calls and update records seamlessly. This feature is a significant advantage for sales teams that require flexibility and quick access to information while out in the field.
- **Users highlight** that while Insightly CRM integrates project management capabilities, some find it less focused on sales-specific features compared to Pipedrive. This can lead to a more complex user experience for those primarily seeking a straightforward sales CRM.
- **G2 reviewers indicate** that Pipedrive's customer support is highly rated, with users appreciating the availability of dedicated account managers. In contrast, Insightly's support has received mixed feedback, suggesting that users may not always find the assistance they need as readily.



---
## Frequently Asked Questions

### What is the difference between Pipedrive vs Insightly CRM?

Pipedrive stands out for its higher reviewer satisfaction scores and visual pipeline management, while Insightly CRM is recognized for its ease of use and customization.

| [Pipedrive](https://www.g2.com/products/pipedrive/reviews) | [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) |
| --- | --- |
| 4.3/5 (3,109 reviews) | 4.2/5 (945 reviews) |
| Small-Business | Small-Business |
| 8.7 | 8.3 |
| 8.4 | 8.0 |
| Visual pipeline management and customization | Ease of use and customization (28 and 11 all-time mentions) |



### How do the pricing models of Pipedrive and Insightly CRM compare?

Pipedrive is rated higher for price satisfaction, indicating reviewers consider it the stronger value compared to Insightly CRM.

- **Pipedrive:** Reviewers frequently highlight Pipedrive as affordable and cost-effective for small businesses, with positive sentiment around its pricing structure.
- **Insightly CRM:** Reviewers note Insightly CRM as cost-effective, but some mention that advanced features are locked behind higher-priced tiers and that the price can be high for small organizations.
- **Switching reasons:** Recent reviews mention switching to Pipedrive for better value and to consolidate CRM and email marketing at a lower cost.



### What are the best alternatives to Pipedrive and Insightly CRM?

The top 3 alternatives to Pipedrive and Insightly CRM are Agentforce Sales, HubSpot Sales Hub, and Freshsales.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Pipedrive](https://www.g2.com/products/pipedrive/reviews) | 4.3/5 (3,109 reviews) | Small-Business | Affordable and cost-effective for small businesses | Visual pipeline management and customization |
| [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) | 4.2/5 (945 reviews) | Small-Business | Cost-effective, but advanced features require higher tiers | Ease of use and customization (28 and 11 all-time mentions) |
| [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,875 reviews) | Mid-Market | — | — |
| [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13,909 reviews) | Small-Business | — | — |
| [Freshsales](https://www.g2.com/products/freshsales/reviews) | 4.5/5 (1,236 reviews) | Small-Business | — | — |



### Which CRM features should I prioritize when comparing Pipedrive and Insightly CRM?

Buyers should prioritize pipeline management, customization, ease of use, reporting, and integrations when comparing Pipedrive and Insightly CRM.

- **Pipeline management:** Pipedrive is frequently praised for its visual pipeline and deal tracking; Insightly CRM is also cited for pipeline management but with fewer recent mentions.
- **Customization:** Insightly CRM has 11 all-time mentions for easy customization and 10 for customizability; Pipedrive is noted for flexibility and customizable fields in recent reviews.
- **Ease of use:** Pipedrive scores 8.8 and Insightly CRM 8.4 on Ease of Use; Insightly CRM has 28 all-time mentions for ease of use.
- **Reporting:** Both products receive reviewer feedback on reporting, with Insightly CRM having 6 all-time mentions and Pipedrive noted for basic reporting in recent reviews.
- **Integrations:** Both products are cited for integrations with tools like Gmail, Outlook, and Slack in recent reviews.



### What are the pros and cons of Pipedrive vs Insightly CRM?

Pipedrive's headline strength is visual pipeline management and ease of setup, while Insightly CRM is recognized for ease of use and customization.

- **Pipedrive strengths:** Visual pipeline management, customizable fields, intuitive interface, and quick setup are frequently cited in recent reviews.
- **Pipedrive trade-offs:** Reviewers mention limited advanced reporting, some feature limitations on lower tiers, and occasional lag or unintuitive navigation.
- **Insightly CRM strengths:** Ease of use (28 all-time mentions), easy customization (11), customizability (10), feature richness (9), integrations (9), and strong customer support (8).
- **Insightly CRM trade-offs:** Learning curve (9 all-time mentions), limited customization (7), limited features (7), and time-consuming setup for complex workflows (6).



### Is Pipedrive or Insightly CRM better for small businesses?

Pipedrive is the better fit for small businesses, supported by its largest segment and strong small-business reviewer sentiment.

- **Pipedrive:** Small-Business is the largest segment, with reviewers consistently highlighting affordability, ease of setup, and suitability for small teams.
- **Insightly CRM:** Small-Business is also the largest segment, with reviewers noting ease of use and customization, but some mention higher costs for advanced features and a steeper learning curve for complex workflows.



### Which CRM platform has better integrations?

Insightly CRM is favored for integrations, with more reviewer-cited mentions and a broader range of supported tools.

- **Pipedrive:** Recent reviews mention integrations with Gmail, Outlook, and Slack, with positive sentiment around ease of connecting these tools.
- **Insightly CRM:** Integrations are cited in 9 all-time mentions, including QuickBooks, Slack, Mailchimp, Microsoft Teams, and marketing automation tools, with reviewers highlighting the API and custom integration capabilities.



### How do Pipedrive and Insightly CRM compare on customer support?

Pipedrive and Insightly CRM are rated within 0.4 points on Quality of Support, indicating near parity with Pipedrive slightly ahead at 8.4 versus 8.0.

- **Pipedrive:** Reviewers describe support as helpful, responsive, and personalized, with onboarding sessions and quick answers to questions.
- **Insightly CRM:** Reviewers highlight dedicated customer success managers, responsive support, and helpful integration assistance, with 8 all-time mentions for customer support.



### Which is easier to implement, Pipedrive or Insightly CRM?

Pipedrive and Insightly CRM are rated within 0.4 points on Ease of Setup, with Pipedrive at 8.7 and Insightly CRM at 8.3, indicating near parity.

- **Pipedrive:** Reviewers consistently describe setup as quick, straightforward, and easy to customize for small teams and solo users.
- **Insightly CRM:** Reviewers note easy implementation, intuitive onboarding, and straightforward setup, with 5 all-time mentions for easy setup and 5 for easy implementation.



### Which product has better Reporting?

Insightly CRM is favored for Reporting, with more reviewer-cited mentions and positive sentiment around analytics and dashboard customization.

- **Pipedrive:** Reviewers note basic reporting capabilities, with some requests for more advanced or customizable reports; reporting is cited as an area for improvement in recent reviews.
- **Insightly CRM:** Reporting is cited in 6 all-time mentions, with reviewers highlighting detailed reports, analytics, and dashboard customization as key strengths.



| | Insightly CRM | Pipedrive | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 946 | 3,743 | 
| **Largest Market Segment** | Small-Business (73.1% of reviews) | Small-Business (72.8% of reviews) | 
| **Entry Level Price** | $29/ user, per month (billed annually) | $24.00 1 Seats Per Month | 

---
## Top Pros & Cons

### Insightly CRM

Pros:
- Ease of Use (20 reviews)
- Easy Customization (8 reviews)

Cons:
- Learning Curve (7 reviews)
- Limited Customization (7 reviews)

### Pipedrive

Pros:
- Ease of Use (527 reviews)
- Intuitive (255 reviews)

Cons:
- Missing Features (215 reviews)
- Limited Features (133 reviews)

---
## Ratings Comparison
| Rating | Insightly CRM | Pipedrive | 
|---|---|---|
  | **Meets Requirements** | 8.2 (804 reviews) | 8.5 (2721 reviews) | 
  | **Ease of Use** | 8.4 (809 reviews) | 8.9 (2765 reviews) | 
  | **Ease of Setup** | 8.3 (365 reviews) | 8.7 (1771 reviews) | 
  | **Ease of Admin** | 8.5 (339 reviews) | 8.6 (1049 reviews) | 
  | **Quality of Support** | 8.0 (687 reviews) | 8.4 (2330 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (323 reviews) | 8.7 (1016 reviews) | 
  | **Product Direction (% positive)** | 8.0 (776 reviews) | 8.9 (2649 reviews) | 

---
## Pricing

### Insightly CRM

#### Entry-Level Pricing

Plan: Plus

Price: $29 / user, per month (billed annually)


[Browse all 3 editions](https://www.g2.com/products/insightly-crm/pricing)

#### Free Trial

Yes

### Pipedrive

#### Entry-Level Pricing

Plan: Lite

Price: $24.00 1 Seats Per Month

Description: per month per user.
14$ / month billed annually

Key Features:
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports

[Browse all 4 editions](https://www.g2.com/products/pipedrive/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Insightly CRM** | 7.8/10 | 736 |
| **Pipedrive** | 7.9/10 | 2450 |

#### Sales Force Automation

| Feature | Insightly CRM | Pipedrive | 
|---|---|---|
| **Contact & Account Management** | 8.5 (631 reviews) ✓ Verified | 8.6 (2094 reviews) ✓ Verified | 
| **Opportunity & Pipeline Mgmt.** | 8.3 (602 reviews) ✓ Verified | 8.9 (2195 reviews) ✓ Verified | 
| **Task / Activity Management** | 8.1 (629 reviews) ✓ Verified | 8.6 (2150 reviews) ✓ Verified | 
| **Territory & Quota Management** | 7.5 (349 reviews) ✓ Verified | 7.7 (1620 reviews) ✓ Verified | 
| **Desktop Integration** | 8.0 (452 reviews) ✓ Verified | 8.4 (1143 reviews) ✓ Verified | 
| **Product & Price List Management** | 7.5 (338 reviews) ✓ Verified | 7.7 (1619 reviews) ✓ Verified | 
| **Quote & Order Management** | 7.6 (348 reviews) ✓ Verified | 7.7 (1574 reviews) | 
| **Customer Contract Management** | 8.0 (423 reviews) ✓ Verified | 7.8 (1677 reviews) | 
| **Contract/License Management** | Not enough data | Not enough data | 

#### Marketing Automation

| Feature | Insightly CRM | Pipedrive | 
|---|---|---|
| **Email Marketing** | 7.6 (406 reviews) ✓ Verified | 7.5 (1526 reviews) ✓ Verified | 
| **Campaign Management** | Feature Not Available | 7.5 (1501 reviews) ✓ Verified | 
| **Lead Management** | 8.1 (524 reviews) ✓ Verified | 8.5 (1890 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 7.5 (339 reviews) ✓ Verified | 7.5 (1450 reviews) ✓ Verified | 
| **Email Management** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Deal Management** | Not enough data | 9.6 (8 reviews) | 

#### Customer Support

| Feature | Insightly CRM | Pipedrive | 
|---|---|---|
| **Case Management** | 7.8 (394 reviews) | 7.9 (1011 reviews) | 
| **Customer Support Portal** | 7.8 (400 reviews) | 7.8 (989 reviews) | 
| **Knowledge Base** | 7.9 (461 reviews) | 8.0 (1021 reviews) | 
| **Call Center Features** | 7.6 (325 reviews) ✓ Verified | 7.5 (1477 reviews) | 
| **Support Analytics** | 7.8 (361 reviews) | 7.7 (961 reviews) | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Opportunity Management** | Not enough data | Not enough data | 
| **Sales Pipeline Management** | Not enough data | 9.9 (12 reviews) | 
| **Reporting/Analytics** | Not enough data | 9.0 (5 reviews) | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Pipeline Management** | Not enough data | 10.0 (11 reviews) | 
| **Content Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Channel Management** | Not enough data | Not enough data | 
| **Commission Management** | Not enough data | Not enough data | 
| **Field Sales Management** | Not enough data | Not enough data | 

#### Reporting & Analytics

| Feature | Insightly CRM | Pipedrive | 
|---|---|---|
| **Reporting** | 7.9 (531 reviews) ✓ Verified | 8.0 (1901 reviews) ✓ Verified | 
| **Dashboards** | 7.9 (554 reviews) ✓ Verified | 8.3 (1974 reviews) ✓ Verified | 
| **Forecasting** | 7.6 (387 reviews) ✓ Verified | 7.9 (1727 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Insightly CRM | Pipedrive | 
|---|---|---|
| **Social Collaboration Features** | 7.8 (356 reviews) ✓ Verified | 7.6 (1426 reviews) ✓ Verified | 
| **Social Network Integration** | 7.7 (352 reviews) ✓ Verified | 7.4 (1377 reviews) ✓ Verified | 
| **Mobile User Support** | 7.8 (416 reviews) ✓ Verified | 7.9 (1599 reviews) ✓ Verified | 
| **Third-Party Integrations** | Not enough data | 8.0 (5 reviews) | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Customer Support** | Not enough data | Not enough data | 
| **Multi-Channel Social Integration** | Not enough data | Not enough data | 

#### Platform

| Feature | Insightly CRM | Pipedrive | 
|---|---|---|
| **Customization** | 7.9 (317 reviews) ✓ Verified | 8.2 (1371 reviews) ✓ Verified | 
| **Workflow Capability** | 8.1 (311 reviews) ✓ Verified | 8.3 (1367 reviews) | 
| **User, Role, and Access Management** | 8.4 (323 reviews) ✓ Verified | 8.4 (1372 reviews) ✓ Verified | 
| **Internationalization** | 8.0 (215 reviews) ✓ Verified | 8.1 (1174 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | 7.2 (87 reviews) | 7.3 (1063 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | 7.6 (252 reviews) ✓ Verified | 7.8 (1178 reviews) | 
| **Performance and Reliability** | 8.3 (322 reviews) ✓ Verified | 8.7 (1356 reviews) ✓ Verified | 
| **Output Document Generation** | 7.6 (214 reviews) ✓ Verified | 7.8 (1129 reviews) | 
| **Mobile Access** | Not enough data | 4.0 (5 reviews) | 
| **Lead Generation** | Not enough data | Not enough data | 

#### Integration

| Feature | Insightly CRM | Pipedrive | 
|---|---|---|
| **Data Import & Export Tools** | 8.0 (289 reviews) ✓ Verified | 8.1 (1237 reviews) ✓ Verified | 
| **Integration APIs** | 7.6 (237 reviews) ✓ Verified | 8.0 (1177 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 7.3 (223 reviews) ✓ Verified | 7.9 (1113 reviews) ✓ Verified | 
| **Third-Party Integration** | Not enough data | 8.3 (6 reviews) | 
| **Internal Chat Integration** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Prospecting Tools** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Insightly CRM | Pipedrive | 
|---|---|---|
| **AI Text Generation** | 6.9 (27 reviews) | Feature Not Available | 
| **Generative AI** | Not enough data | Not enough data | 
| **Proposal Generation** | Not enough data | Not enough data | 

#### Agentic AI - CRM

| Feature | Insightly CRM | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (7 reviews) | 7.3 (171 reviews) | 
| **Multi-step Planning** | 8.3 (7 reviews) | 7.6 (171 reviews) | 
| **Cross-system Integration** | 7.9 (7 reviews) | 7.5 (172 reviews) | 
| **Adaptive Learning** | 8.1 (7 reviews) | 7.3 (170 reviews) | 
| **Natural Language Interaction** | 7.8 (6 reviews) | 7.3 (171 reviews) | 
| **Proactive Assistance** | 7.4 (7 reviews) | 7.3 (169 reviews) | 
| **Decision Making** | 7.6 (7 reviews) | 7.6 (172 reviews) | 
| **Calendar/Reminder System** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Insightly CRM | Pipedrive | 
|---|---|---|
| **Search/Filter** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Lead Capture** | Not enough data | Not enough data | 
| **Batch Processing** | Not enough data | Not enough data | 
| **Email Tracking** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Pipeline Reports** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | 6.7 (6 reviews) | 
| **Referral Tracking** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 
| **Marketing Automation** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Customer Journey Mapping** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Lead Scoring** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Calendar Sync** | Not enough data | Not enough data | 
| **For Startups** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Sales Trend Analysis** | Not enough data | Not enough data | 
| **For iPad Devices** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **For Mac Devices** | Not enough data | Not enough data | 
| **Landing Pages/Web Forms** | Not enough data | Not enough data | 
| **Lead Nurturing** | Not enough data | Not enough data | 
| **Gamification** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Web-based Deployment** | Not enough data | Not enough data | 
| **Softphone** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Event Triggered Actions** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Email Sequences** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Lead Assignment** | Not enough data | Not enough data | 
| **For Small Businesses** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Business Card/Badge Scanning** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Customer Social Profiles** | Not enough data | Not enough data | 
| **Social Promotion** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Social Media Monitoring** | Not enough data | Not enough data | 
| **Customer Engagement** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Brand Tracking** | Not enough data | Not enough data | 
| **Audience Targeting** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | 6.4 (7 reviews) | 

### Email Marketing

| Product | Score | Reviews |
|---|---|---|
| **Insightly CRM** | N/A | N/A |
| **Pipedrive** | 7.8/10 | 258 |

#### Email Marketing

| Feature | Insightly CRM | Pipedrive | 
|---|---|---|
| **Email and Mobile Preview** | Not enough data | 8.2 (211 reviews) | 
| **Manage Email Lists** | Not enough data | 8.2 (213 reviews) | 
| **High-Volume Sending** | Not enough data | 7.8 (206 reviews) | 
| **Building and Personalizing Emails** | Not enough data | 8.2 (211 reviews) | 
| **Sending Outbound Emails** | Not enough data | 8.3 (214 reviews) | 
| **Manage Email Deliverability** | Not enough data | 8.2 (207 reviews) | 
| **Automated Email Responses** | Not enough data | 7.9 (207 reviews) | 
| **Multi-user Account** | Not enough data | 8.2 (203 reviews) | 
| **Surveys** | Not enough data | 7.5 (197 reviews) | 

#### Reporting & Analytics

| Feature | Insightly CRM | Pipedrive | 
|---|---|---|
| **A/B Testing** | Not enough data | 7.5 (192 reviews) | 
| **Basic Reporting** | Not enough data | 8.2 (206 reviews) | 

#### Generative AI

| Feature | Insightly CRM | Pipedrive | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - Email Marketing

| Feature | Insightly CRM | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (25 reviews) | 
| **Autonomous Task Execution** | Not enough data | 6.9 (25 reviews) | 
| **Multi-step Planning** | Not enough data | 7.3 (25 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (24 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (25 reviews) | 

#### Integration

| Feature | Insightly CRM | Pipedrive | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 8.2 (227 reviews) | 
| **Integration APIs** | Not enough data | 7.8 (224 reviews) | 
| **Breadth of Partner Applications** | Not enough data | 7.9 (221 reviews) | 
| **CRM Integration** | Not enough data | 8.2 (221 reviews) | 
| **Social Media Integration** | Not enough data | 7.2 (213 reviews) | 
| **E-Commerce Integration** | Not enough data | 7.3 (210 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Insightly CRM | Pipedrive | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Autoresponders** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Newsletter Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **WYSIWYG Editor** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Preview Functionality** | Not enough data | Not enough data | 
| **Email Tracking** | Not enough data | Not enough data | 
| **Email Campaign Management** | Not enough data | Not enough data | 
| **Landing Pages/Web Forms** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Lead Capture** | Not enough data | Not enough data | 
| **Mobile Optimization** | Not enough data | Not enough data | 
| **Customer Journey Mapping** | Not enough data | Not enough data | 
| **ROI Tracking** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Click Tracking** | Not enough data | Not enough data | 
| **List Management** | Not enough data | Not enough data | 
| **GDPR Compliance** | Not enough data | Not enough data | 
| **Subscriber Management** | Not enough data | Not enough data | 
| **Email Sequences** | Not enough data | Not enough data | 
| **Campaign Scheduling** | Not enough data | Not enough data | 
| **Event Triggered Actions** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Customizable CTAs** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Dynamic Content** | Not enough data | Not enough data | 
| **CAN-SPAM Compliance** | Not enough data | Not enough data | 
| **Multi-Channel Marketing** | Not enough data | Not enough data | 
| **HTML Editor** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Drip Campaigns** | Not enough data | Not enough data | 
| **Campaign Analytics** | Not enough data | Not enough data | 
| **Product Recommendations** | Not enough data | Not enough data | 
| **Image Library** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Insightly CRM** | N/A | N/A |
| **Pipedrive** | 7.6/10 | 81 |

#### Customization

| Feature | Insightly CRM | Pipedrive | 
|---|---|---|
| **Custom Fields** | Not enough data | 8.3 (76 reviews) | 
| **Conditional Logic** | Not enough data | 7.8 (72 reviews) | 
| **Multi-page Forms** | Not enough data | 7.3 (71 reviews) | 
| **Design** | Not enough data | 7.7 (76 reviews) | 
| **Forms Creation & Design** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Insightly CRM | Pipedrive | 
|---|---|---|
| **Embedded Forms** | Not enough data | 8.2 (74 reviews) | 
| **Offline Capability** | Not enough data | 6.7 (70 reviews) | 
| **Notifications** | Not enough data | 7.8 (78 reviews) | 
| **Payments** | Not enough data | 6.9 (71 reviews) | 
| **Mobile Forms** | Not enough data | 7.5 (73 reviews) | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Insightly CRM | Pipedrive | 
|---|---|---|
| **Search/Filter** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Content Publishing Options** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Document Classification** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Data Capture and Transfer** | Not enough data | Not enough data | 
| **Autofill** | Not enough data | Not enough data | 
| **Multi-Channel Distribution** | Not enough data | Not enough data | 
| **Convert to PDF** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Media Library** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Full Text Search** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Insightly CRM** | N/A | N/A |
| **Pipedrive** | 7.6/10 | 446 |

#### Agentic AI - Sales Performance Management

| Feature | Insightly CRM | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.2 (66 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.3 (65 reviews) | 
| **Proactive Assistance** | Not enough data | 7.4 (64 reviews) | 

#### Incentives

| Feature | Insightly CRM | Pipedrive | 
|---|---|---|
| **Badges** | Not enough data | 6.9 (391 reviews) | 
| **Triggers** | Not enough data | 7.4 (401 reviews) | 
| **Commission Calculator** | Not enough data | Feature Not Available | 
| **Leaderboards** | Not enough data | 7.1 (395 reviews) | 

#### Personalization

| Feature | Insightly CRM | Pipedrive | 
|---|---|---|
| **Profiles** | Not enough data | 7.7 (414 reviews) | 
| **Custom Reports** | Not enough data | 7.9 (410 reviews) | 
| **Dashboards** | Not enough data | 8.3 (430 reviews) | 
| **Goal Setting/Tracking** | Not enough data | 8.0 (411 reviews) | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Incentive Management** | Not enough data | Not enough data | 

#### Administrative

| Feature | Insightly CRM | Pipedrive | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | 7.8 (409 reviews) | 
| **Employee Structure** | Not enough data | 7.7 (401 reviews) | 
| **Behavior Monitoring** | Not enough data | 7.5 (387 reviews) | 

#### Additional Functionality

| Feature | Insightly CRM | Pipedrive | 
|---|---|---|
| **Generative AI** | Not enough data | Not enough data | 
| **Gamification** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Employee Reward Programs** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Ongoing Performance Tracking** | Not enough data | Not enough data | 
| **Benchmarking** | Not enough data | Not enough data | 
| **Commission Management** | Not enough data | Not enough data | 
| **For Sales Teams/Organizations** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Sales Planning** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Forecasting** | Not enough data | Not enough data | 
| **Quota Planning** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Rewards Points** | Not enough data | Not enough data | 
| **Organizational Charting** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Milestone Tracking** | Not enough data | Not enough data | 
| **Territory Management** | Not enough data | Not enough data | 
| **Performance Appraisal** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Sales Onboarding & Training** | Not enough data | Not enough data | 
| **Employee Recognition** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Ratings/Reviews** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Training Management** | Not enough data | Not enough data | 
| **Goal Management** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Lead Scoring** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Kanban Board** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Prospecting Tools** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Product Catalog** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Sales Pipeline Management** | Not enough data | Not enough data | 
| **Appointment Scheduling** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Event Triggered Actions** | Not enough data | Not enough data | 
| **Transfers/Routing** | Not enough data | Not enough data | 
| **Activity/News Feed** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Revenue Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Call Logging** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Insightly CRM** | N/A | N/A |
| **Pipedrive** | 8.0/10 | 284 |

#### Agentic AI - Email Tracking

| Feature | Insightly CRM | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (56 reviews) | 
| **Multi-step Planning** | Not enough data | 7.8 (57 reviews) | 
| **Cross-system Integration** | Not enough data | 7.7 (57 reviews) | 
| **Adaptive Learning** | Not enough data | 7.6 (56 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.6 (56 reviews) | 
| **Proactive Assistance** | Not enough data | 7.8 (56 reviews) | 
| **Decision Making** | Not enough data | 8.1 (55 reviews) | 

#### Analytics

| Feature | Insightly CRM | Pipedrive | 
|---|---|---|
| **Open Rates** | Not enough data | 8.0 (256 reviews) | 
| **Link Activity** | Not enough data | 8.2 (257 reviews) | 
| **Attachment Activity** | Not enough data | 8.1 (250 reviews) | 

#### Customizations

| Feature | Insightly CRM | Pipedrive | 
|---|---|---|
| **Email Platform Integration** | Not enough data | 8.2 (268 reviews) | 
| **Email Scheduling** | Not enough data | 8.3 (257 reviews) | 
| **Real-Time Notifications** | Not enough data | 8.4 (270 reviews) | 
| **Email Categorization** | Not enough data | 7.9 (257 reviews) | 
| **Templates** | Not enough data | 8.3 (260 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Insightly CRM | Pipedrive | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Insightly CRM | Pipedrive | 
|---|---|---|
| **Contact Management** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Drip Campaigns** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Team Management** | Not enough data | Not enough data | 
| **Click Tracking** | Not enough data | Not enough data | 
| **Subscription Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Location Tracking** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Geolocation** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Mailing List Management** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Audience Targeting** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Email Distribution** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Autoresponders** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Event Triggered Actions** | Not enough data | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Insightly CRM** | 8.3/10 | 47 |
| **Pipedrive** | 7.8/10 | 475 |

#### Agentic AI - Sales Analytics

| Feature | Insightly CRM | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.3 (57 reviews) | 
| **Cross-system Integration** | Not enough data | 7.4 (58 reviews) | 
| **Adaptive Learning** | Not enough data | 7.4 (58 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.3 (58 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (57 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 

#### Data Sourcing

| Feature | Insightly CRM | Pipedrive | 
|---|---|---|
| **Data Sourcing** | 8.2 (35 reviews) | 7.8 (425 reviews) | 
| **Exporting & Sharing Data** | 8.6 (43 reviews) | 8.0 (433 reviews) | 
| **Multi-Device Data Visualization** | 8.3 (35 reviews) | 7.9 (427 reviews) | 
| **Interactive Dashboards** | 8.7 (41 reviews) | 8.4 (437 reviews) | 
| **Data Segmentation** | 8.0 (36 reviews) | 8.0 (422 reviews) | 

#### Predictive Analytics

| Feature | Insightly CRM | Pipedrive | 
|---|---|---|
| **Lead Scoring** | 7.9 (37 reviews) | 7.7 (423 reviews) | 
| **Opportunity Scoring** | 7.9 (38 reviews) | 7.8 (424 reviews) | 
| **Risk Analysis** | 7.8 (33 reviews) | 7.4 (407 reviews) | 
| **Live Forecasting** | 7.8 (35 reviews) | 7.7 (416 reviews) | 
| **Budgeting/Forecasting** | Not enough data | Not enough data | 
| **Correlation Analysis** | Not enough data | Not enough data | 
| **Competitive Analysis** | Not enough data | Not enough data | 
| **Sales Trend Analysis** | Not enough data | Not enough data | 
| **Statistical Analysis** | Not enough data | Not enough data | 

#### Sales Management

| Feature | Insightly CRM | Pipedrive | 
|---|---|---|
| **Live Pipeline Management** | 8.5 (37 reviews) | 8.7 (443 reviews) | 
| **Sales Gamification** | 8.1 (30 reviews) | 7.6 (410 reviews) | 
| **Account-Based Analytics** | 8.7 (32 reviews) | 8.3 (419 reviews) | 
| **Activity Tracking** | 8.8 (39 reviews) | 8.7 (443 reviews) | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Opportunity Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Insightly CRM | Pipedrive | 
|---|---|---|
| **Dynamic Modeling** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 
| **Lead Capture** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Dashboard Creation** | Not enough data | Not enough data | 
| **Modeling & Simulation** | Not enough data | Not enough data | 
| **Exception Reporting** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **"What If" Scenarios** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Graphical Data Presentation** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Business Process Control** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Pipeline Reports** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [CRM Software](https://www.g2.com/categories/crm), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics)


**Unique to Pipedrive (4):** [Email Marketing Software](https://www.g2.com/categories/email-marketing), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)


---
## Reviewer Demographics

### By Company Size

| Segment | Insightly CRM | Pipedrive | 
|---|---|---|
| **Small-Business** | 73.1% | 72.8% | 
| **Mid-Market** | 20.3% | 23.0% | 
| **Enterprise** | 6.6% | 4.3% | 

### By Industry

#### Insightly CRM

- **Marketing and Advertising:** 9.9%
- **Information Technology and Services:** 6.2%
- **Construction:** 4.8%
- **Computer Software:** 4.0%
- **Financial Services:** 3.9%
- **Real Estate:** 3.5%
- **Management Consulting:** 3.2%
- **Non-Profit Organization Management:** 2.7%
- **Accounting:** 2.5%
- **Education Management:** 2.5%
- **Other:** 56.9%

#### Pipedrive

- **Computer Software:** 11.0%
- **Information Technology and Services:** 10.2%
- **Marketing and Advertising:** 9.8%
- **Financial Services:** 4.2%
- **Construction:** 3.4%
- **Real Estate:** 3.2%
- **Internet:** 2.9%
- **Consulting:** 2.2%
- **Insurance:** 2.1%
- **Manufacturing:** 1.7%
- **Other:** 49.3%

---
## Alternatives

### Alternatives to Insightly CRM

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (27520 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (14286 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2950 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1623 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1456 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1158 reviews)
- [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (953 reviews)
- [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.3/5 stars (574 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (481 reviews)

### Alternatives to Pipedrive

- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1456 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1158 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1114 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (27520 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (14286 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2950 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (875 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (481 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (299 reviews)

---
## Top Discussions

### Insightly CRM

- Title: [What is Insightly CRM used for?](https://www.g2.com/discussions/insightly-crm-what-is-insightly-crm-used-for) — 2 comments
  > **Top comment:** "The management and optimization of customer and prospective client interactions is achieved through the use of Insightly CRM (Customer Relationship..."
- Title: [What is the best of linking email to insightly?](https://www.g2.com/discussions/15124-what-is-the-best-of-linking-email-to-insightly) — 2 comments, 1 upvote
  > **Top comment:** "We connect our exchange account but gmail work too - pretty simple. Alternative is to bcc Insightly on outgoing mail and capture them that way. "
- Title: [What sales anayltics options come with the platform?](https://www.g2.com/discussions/what-sales-anayltics-options-come-with-the-platform) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Insightly offers customizable dashboards and reports that help your team quickly visualize performance and make data-driven decisions. You can find on-demand..."
- Title: [Does Insightly have any email or marketing automation features?](https://www.g2.com/discussions/does-insightly-have-any-email-or-marketing-automation-features) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hello! Yes--Insightly's CRM lets you send sales emails back and forth with your leads. You'll also see a record of those synced conversations in the CRM in..."
- Title: [Do I need custom code for Insightly's integrations?](https://www.g2.com/discussions/do-i-need-custom-code-for-insightly-s-integrations) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hey! Custom code knowledge is not required. Insightly offers AppConnect, a low-code, no-code integration automation tool to streamline the process. There are..."

### Pipedrive

- Title: [Is Pipedrive free?](https://www.g2.com/discussions/is-pipedrive-free) — 3 comments, 1 upvote
  > **Top comment:** "No"
- Title: [What is the best way to use email marketing with Pipedrive?](https://www.g2.com/discussions/12132-what-is-the-best-way-to-use-email-marketing-with-pipedrive) — 3 comments, 3 upvotes
  > **Top comment:** "PD is not an ESP so it’s not good for email mkt. we use PD at OpenMoves and developed the tightest integration. Check out OpenMoves on the PD partner portal..."
- Title: [What features of Pipedrive are most beneficial for new sales professionals to track and optimize their sales pipeline?](https://www.g2.com/discussions/what-features-of-pipedrive-are-most-beneficial-for-new-sales-professionals-to-track-and-optimize-their-sales-pipeline) — 2 comments
  > **Top comment:** "In Pipedrive the Deals (buyers) PIPELINES of prospects or buyers, can be viewed in Kanban or spreadsheet format, giving you a quick glance of where people..."
- Title: [What is Pipedrive used for?](https://www.g2.com/discussions/pipedrive-what-is-pipedrive-used-for) — 2 comments
  > **Top comment:** "Pipedrive is a customer relationship management (CRM) tool designed to help sales teams manage their sales processes efficiently. Here are some key..."
- Title: [What is Pipedrive software?](https://www.g2.com/discussions/what-is-pipedrive-software) — 2 comments
  > **Top comment:** "It is a CRM tool that helps sales professionals to log all your sales related activities. Eg. meetings, contacts, proposals and contracts. Basically managing..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/insightly-crm-vs-pipedrive)