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Compare Insightly CRM and Pipedrive 
Featured Products
At a Glance
Market Segments
Small-Business (73.0% of reviews)
Small-Business (72.5% of reviews)
Entry-Level Pricing
$29/ user, per month (billed annually)
$24.00 1 Seats Per Month
Insightly CRM
Star Rating
(931)4.2 out of 5
Market Segments
Small-Business (73.0% of reviews)
Pros & Cons
Entry-Level Pricing
$29/ user, per month (billed annually)
Free Trial is available
Browse all 3 pricing plansPipedrive
Star Rating
(2,886)4.3 out of 5
Market Segments
Small-Business (72.5% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Pipedrive excels in user experience, with many praising its intuitive design and visual pipeline management. Users appreciate the drag-and-drop functionality, which allows them to easily track deals and move opportunities through stages without complexity.
- Users say that Insightly CRM offers a unique advantage by combining CRM and project management features in one platform. This integration allows users to track customer interactions from lead generation to project delivery, which some find particularly beneficial for maintaining organized workflows.
- Reviewers mention that Pipedrive's implementation process is notably smooth, with many users highlighting the effective onboarding wizard that helps teams get started quickly. This ease of setup contributes to a more efficient transition compared to other platforms.
- According to verified reviews, Insightly CRM is recognized for its relationship mapping feature, which visually represents contacts and their connections. This functionality is appreciated by users who value a clear overview of their customer relationships.
- G2 reviewers indicate that Pipedrive has a higher overall satisfaction score, reflecting its strong performance in areas like ease of use and quality of support. Users frequently mention the helpful activity reminders that keep them organized and on track with their sales processes.
- Users highlight that while Insightly CRM is easy to use, it sometimes lacks the depth of features found in Pipedrive, particularly in sales analytics and reporting capabilities. This can be a drawback for teams that rely heavily on data-driven insights for decision-making.
Pricing
Entry-Level Pricing
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
Insightly CRM
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
8.3
789
8.5
2,517
Ease of Use
8.4
794
8.9
2,554
Ease of Setup
8.3
351
8.7
1,568
Ease of Admin
8.5
336
8.6
1,007
Quality of Support
8.1
676
8.4
2,153
Has the product been a good partner in doing business?
8.5
321
8.7
976
Product Direction (% positive)
8.0
764
8.8
2,482
Features by Category
Sales Force Automation
8.5
621
|
Verified
8.5
2015
|
Verified
Feature Not Available
Feature Not Available
8.3
595
|
Verified
8.8
2054
|
Verified
8.1
623
|
Verified
8.6
2068
|
Verified
7.5
350
|
Verified
7.7
1610
|
Verified
8.0
452
|
Verified
8.3
1106
|
Verified
7.5
339
|
Verified
7.7
1611
|
Verified
7.6
349
|
Verified
7.7
1566
8.0
423
|
Verified
7.8
1667
Marketing Automation
7.6
406
|
Verified
7.5
1503
|
Verified
Feature Not Available
7.5
1487
|
Verified
8.1
523
|
Verified
8.5
1829
|
Verified
7.6
340
|
Verified
7.5
1446
|
Verified
Customer Support
7.8
395
7.9
1006
7.8
400
7.8
986
7.9
460
8.0
1017
7.6
326
|
Verified
7.5
1475
7.8
362
7.7
960
Reporting & Analytics
7.9
527
|
Verified
8.0
1857
|
Verified
7.9
550
|
Verified
8.3
1947
|
Verified
7.6
388
|
Verified
7.9
1716
|
Verified
Mobile & Social
7.8
357
|
Verified
7.6
1422
|
Verified
7.7
353
|
Verified
7.4
1376
|
Verified
7.8
416
|
Verified
7.9
1585
|
Verified
Platform
7.9
315
|
Verified
8.2
1335
|
Verified
8.1
310
|
Verified
8.3
1318
8.4
321
|
Verified
8.4
1352
|
Verified
8.0
215
|
Verified
8.2
1166
|
Verified
7.3
88
7.3
1058
|
Verified
7.6
250
|
Verified
7.8
1168
8.3
320
|
Verified
8.7
1319
|
Verified
7.6
215
|
Verified
7.8
1122
Integration
8.0
288
|
Verified
8.1
1225
|
Verified
7.6
237
|
Verified
8.0
1157
|
Verified
7.3
224
|
Verified
7.8
1089
|
Verified
Generative AI
6.8
28
Feature Not Available
Agentic AI - CRM
7.5
8
7.3
169
8.5
8
7.6
170
7.9
8
7.5
168
8.1
8
7.3
169
7.6
7
7.3
168
7.7
8
7.3
169
7.9
8
7.6
170
Email Marketing
Not enough data
8.2
209
Not enough data
8.2
210
Not enough data
7.8
205
Not enough data
8.2
209
Not enough data
8.3
210
Not enough data
8.1
205
Not enough data
7.9
204
Not enough data
8.2
203
Not enough data
7.5
197
Reporting & Analytics
Not enough data
7.5
192
Not enough data
8.2
204
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
6.9
24
Not enough data
6.7
24
Not enough data
7.2
24
Not enough data
7.5
24
Not enough data
7.4
24
Integration
Not enough data
8.2
225
Not enough data
7.8
223
Not enough data
7.9
219
Not enough data
8.2
219
Not enough data
7.2
213
Not enough data
7.3
210
Customization
Not enough data
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Additional Functionality
Not enough data
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Agentic AI - Sales Performance Management
Not enough data
7.2
65
Not enough data
7.3
65
Not enough data
7.4
64
Incentives
Not enough data
6.9
391
Not enough data
7.4
399
Not enough data
Feature Not Available
Not enough data
7.1
395
Personalization
Not enough data
7.7
414
Not enough data
7.9
407
Not enough data
8.2
426
Not enough data
8.0
410
Administrative
Not enough data
7.8
407
Not enough data
7.7
400
Not enough data
7.5
387
Agentic AI - Email Tracking
Not enough data
7.7
56
Not enough data
7.8
57
Not enough data
7.7
56
Not enough data
7.5
55
Not enough data
7.6
56
Not enough data
7.8
56
Not enough data
8.1
55
Analytics
Not enough data
8.0
254
Not enough data
8.2
255
Not enough data
8.1
248
Customizations
Not enough data
8.2
266
Not enough data
8.3
255
Not enough data
8.3
267
Not enough data
7.9
256
Not enough data
8.3
256
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
7.3
57
Not enough data
7.4
58
Not enough data
7.4
58
Not enough data
7.3
58
Not enough data
7.3
57
Data Sourcing
8.2
35
7.8
425
8.6
43
8.0
429
8.3
35
7.9
426
8.7
40
8.4
433
8.0
36
8.0
419
Predictive Analytics
7.9
37
7.7
421
7.9
38
7.8
423
7.8
33
7.3
406
7.8
35
7.7
414
Sales Management
8.5
37
8.6
439
8.1
30
7.6
410
8.7
32
8.3
419
8.8
39
8.7
438
Categories
Categories
Shared Categories
Insightly CRM and Pipedrive are categorized as CRM and Sales Analytics
Unique Categories
Insightly CRM has no unique categories
Pipedrive is categorized as Email Marketing, Sales Performance Management, Email Tracking, and Online Form Builder
Reviews
Reviewers' Company Size
Insightly CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
10.1%
Information Technology and Services
6.0%
Construction
4.8%
Computer Software
4.1%
Financial Services
4.0%
Other
71.0%
Computer Software
10.8%
Marketing and Advertising
10.1%
Information Technology and Services
10.1%
Financial Services
4.2%
Real Estate
3.3%
Other
61.5%
Alternatives
Discussions
What is the best of linking email to insightly?
2 Comments
MK
We connect our exchange account but gmail work too - pretty simple. Alternative is to bcc Insightly on outgoing mail and capture them that way. Read more
What is Insightly CRM used for?
2 Comments
DB
Insightly includes project management capabilities that allow users to plan, execute, and monitor projects from within the CRM platformRead more
Will you’re software link with mailchimp
1 Comment
CL
Yes, Insightly integrates with MailChimp.
Learn more details here:
https://www.insightly.com/product/connect-to-apps/mailchimp-crm/Read more
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
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