# Insightly Service vs Spotler CRM Comparison

| | Insightly Service | Spotler CRM | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 13 | 147 | 
| **Largest Market Segment** | Mid-Market (46.2% of reviews) | Small-Business (89.1% of reviews) | 
| **Entry Level Price** | $29.00 1 seat per agent/ month (All prices USD, billed annually) | $0 per month | 

---
## Top Pros & Cons

### Insightly Service

Pros:
- Ease of Use (1 reviews)
- Features (1 reviews)

Cons:
- Time Delays (1 reviews)

### Spotler CRM

Pros:
- Automation (2 reviews)
- Ease of Use (2 reviews)

Cons:
- Integration Issues (2 reviews)
- Lack of Integrations (2 reviews)

---
## Ratings Comparison
| Rating | Insightly Service | Spotler CRM | 
|---|---|---|
  | **Meets Requirements** | 9.1 (11 reviews) | 8.4 (124 reviews) | 
  | **Ease of Use** | 9.1 (11 reviews) | 8.9 (126 reviews) | 
  | **Ease of Setup** | Not enough data | 9.0 (64 reviews) | 
  | **Ease of Admin** | Not enough data | 9.0 (65 reviews) | 
  | **Quality of Support** | 8.6 (11 reviews) | 9.0 (118 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 9.1 (62 reviews) | 
  | **Product Direction (% positive)** | 10.0 (10 reviews) | 8.5 (127 reviews) | 

---
## Pricing

### Insightly Service

#### Entry-Level Pricing

Plan: Plus

Price: $29.00 1 seat per agent/ month (All prices USD, billed annually)

Key Features:
- Ticket auto-assignment
- Ticket email auto-response
- Escalation rules and queues

[Browse all 3 editions](https://www.g2.com/products/unbounce-insightly-service/pricing)

#### Free Trial

No

### Spotler CRM

#### Entry-Level Pricing

Plan: Free

Price: $0 per month

Description: Free forever!

Key Features:
- Two Users
- 100 Company Records
- Unlimited Contacts

[Browse all 4 editions](https://www.g2.com/products/spotler-crm/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Insightly Service** | N/A | N/A |
| **Spotler CRM** | 8.3/10 | 108 |

#### Sales Force Automation

| Feature | Insightly Service | Spotler CRM | 
|---|---|---|
| **Contact & Account Management** | Not enough data | 8.8 (95 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | Not enough data | 9.0 (8 reviews) | 
| **Opportunity & Pipeline Mgmt.** | Not enough data | 8.4 (78 reviews) ✓ Verified | 
| **Task / Activity Management** | Not enough data | 8.5 (95 reviews) ✓ Verified | 
| **Territory & Quota Management** | Not enough data | 8.0 (34 reviews) ✓ Verified | 
| **Desktop Integration** | Not enough data | 7.6 (52 reviews) ✓ Verified | 
| **Product & Price List Management** | Not enough data | 8.1 (36 reviews) ✓ Verified | 
| **Quote & Order Management** | Not enough data | 8.1 (31 reviews) ✓ Verified | 
| **Customer Contract Management** | Not enough data | 8.6 (51 reviews) | 
| **Contract/License Management** | Not enough data | Not enough data | 

#### Marketing Automation

| Feature | Insightly Service | Spotler CRM | 
|---|---|---|
| **Email Marketing** | Not enough data | 7.7 (41 reviews) ✓ Verified | 
| **Campaign Management** | Not enough data | 7.7 (37 reviews) ✓ Verified | 
| **Lead Management** | Not enough data | 8.5 (51 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | Not enough data | 7.6 (29 reviews) ✓ Verified | 
| **Email Management** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Deal Management** | Not enough data | Not enough data | 

#### Customer Support

| Feature | Insightly Service | Spotler CRM | 
|---|---|---|
| **Case Management** | Not enough data | 8.7 (44 reviews) ✓ Verified | 
| **Customer Support Portal** | Not enough data | 8.7 (45 reviews) ✓ Verified | 
| **Knowledge Base** | Not enough data | 8.7 (36 reviews) ✓ Verified | 
| **Call Center Features** | Not enough data | 8.4 (32 reviews) ✓ Verified | 
| **Support Analytics** | Not enough data | 8.5 (37 reviews) ✓ Verified | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Opportunity Management** | Not enough data | Not enough data | 
| **Sales Pipeline Management** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Pipeline Management** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Channel Management** | Not enough data | Not enough data | 
| **Commission Management** | Not enough data | Not enough data | 
| **Field Sales Management** | Not enough data | Not enough data | 

#### Reporting & Analytics

| Feature | Insightly Service | Spotler CRM | 
|---|---|---|
| **Reporting** | Not enough data | 8.2 (77 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.7 (85 reviews) ✓ Verified | 
| **Forecasting** | Not enough data | 8.4 (50 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Insightly Service | Spotler CRM | 
|---|---|---|
| **Social Collaboration Features** | Not enough data | 7.6 (7 reviews) | 
| **Social Network Integration** | Not enough data | 7.6 (7 reviews) | 
| **Mobile User Support** | Not enough data | 8.0 (41 reviews) ✓ Verified | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Customer Support** | Not enough data | Not enough data | 
| **Multi-Channel Social Integration** | Not enough data | Not enough data | 

#### Platform

| Feature | Insightly Service | Spotler CRM | 
|---|---|---|
| **Customization** | Not enough data | 8.5 (40 reviews) ✓ Verified | 
| **Workflow Capability** | Not enough data | 8.8 (7 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.7 (40 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 7.9 (18 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | Not enough data | 8.2 (13 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | Not enough data | 8.5 (23 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 9.2 (42 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | 8.3 (25 reviews) | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 

#### Integration

| Feature | Insightly Service | Spotler CRM | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 8.2 (35 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | 7.8 (17 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | Not enough data | 7.4 (15 reviews) ✓ Verified | 
| **Third-Party Integration** | Not enough data | Not enough data | 
| **Internal Chat Integration** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Prospecting Tools** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Insightly Service | Spotler CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Proposal Generation** | Not enough data | Not enough data | 

#### Agentic AI - CRM

| Feature | Insightly Service | Spotler CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Calendar/Reminder System** | Not enough data | Not enough data | 

#### 

| Feature | Insightly Service | Spotler CRM | 
|---|---|---|
| **Search/Filter** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Lead Capture** | Not enough data | Not enough data | 
| **Batch Processing** | Not enough data | Not enough data | 
| **Email Tracking** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Pipeline Reports** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Referral Tracking** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 
| **Marketing Automation** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Customer Journey Mapping** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Lead Scoring** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Calendar Sync** | Not enough data | Not enough data | 
| **For Startups** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Sales Trend Analysis** | Not enough data | Not enough data | 
| **For iPad Devices** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **For Mac Devices** | Not enough data | Not enough data | 
| **Landing Pages/Web Forms** | Not enough data | Not enough data | 
| **Lead Nurturing** | Not enough data | Not enough data | 
| **Gamification** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Web-based Deployment** | Not enough data | Not enough data | 
| **Softphone** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Event Triggered Actions** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Email Sequences** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Lead Assignment** | Not enough data | Not enough data | 
| **For Small Businesses** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Business Card/Badge Scanning** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Customer Social Profiles** | Not enough data | Not enough data | 
| **Social Promotion** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Social Media Monitoring** | Not enough data | Not enough data | 
| **Customer Engagement** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Brand Tracking** | Not enough data | Not enough data | 
| **Audience Targeting** | Not enough data | Not enough data | 

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **Insightly Service** | 8.9/10 | 14 |
| **Spotler CRM** | N/A | N/A |

#### Ticket and Case Management

| Feature | Insightly Service | Spotler CRM | 
|---|---|---|
| **Ticket creation user experience** | 9.2 (12 reviews) | Feature Not Available | 
| **Ticket response user experience** | 9.3 (12 reviews) | Feature Not Available | 
| **Workflow** | 9.5 (13 reviews) | Not enough data | 
| **Response Automation** | 9.1 (13 reviews) | Not enough data | 
| **SLA Management** | 8.6 (13 reviews) | Not enough data | 
| **Attachments/Screencasts** | 8.7 (13 reviews) | Not enough data | 
| **Ticket Collaboration** | 9.1 (13 reviews) | Not enough data | 
| **Customer and Contacts Database** | 9.3 (12 reviews) | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Knowledge Base Management** | Not enough data | Not enough data | 
| **Ticket Management** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Inbox Management** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Insightly Service | Spotler CRM | 
|---|---|---|
| **AI Text Generation** | 8.5 (12 reviews) | Not enough data | 
| **AI Text Summarization** | 8.9 (12 reviews) | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - Help Desk

| Feature | Insightly Service | Spotler CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Communication Channels

| Feature | Insightly Service | Spotler CRM | 
|---|---|---|
| **Customer Portal** | 8.8 (13 reviews) | Feature Not Available | 
| **Email to Case** | 8.6 (13 reviews) | Not enough data | 
| **Chat/Live Support** | 8.5 (13 reviews) | Feature Not Available | 
| **Social Integration** | 9.0 (12 reviews) | Not enough data | 
| **Voice** | 8.3 (12 reviews) | Not enough data | 
| **Video Chat** | Not enough data | Not enough data | 

#### Platform

| Feature | Insightly Service | Spotler CRM | 
|---|---|---|
| **Mobile User Support** | 8.6 (12 reviews) | Not enough data | 
| **Customization ** | 9.0 (13 reviews) | Feature Not Available | 
| **User, Role, and Access Management** | 9.0 (12 reviews) | Not enough data | 
| **Integration** | 8.8 (12 reviews) | Not enough data | 
| **Reporting** | 8.5 (12 reviews) | Not enough data | 
| **Dashboards** | 8.6 (12 reviews) | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 

#### 

| Feature | Insightly Service | Spotler CRM | 
|---|---|---|
| **Automated Routing** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Autoresponders** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Gamification** | Not enough data | Not enough data | 
| **Conversation Intelligence** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Key Performance Indicators** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Voice Recognition** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Task Automation** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **Language Detection** | Not enough data | Not enough data | 
| **Multiple Data Sources** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Macros/Templated Responses** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Automated Responses** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Insightly Service** | N/A | N/A |
| **Spotler CRM** | N/A | N/A |

#### Lead Generation

| Feature | Insightly Service | Spotler CRM | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### Email Template Builder

| Product | Score | Reviews |
|---|---|---|
| **Insightly Service** | N/A | N/A |
| **Spotler CRM** | N/A | N/A |

#### Templates

| Feature | Insightly Service | Spotler CRM | 
|---|---|---|
| **Text and Themes** | Not enough data | Not enough data | 
| **Stock Images** | Not enough data | Feature Not Available | 
| **Proofing** | Not enough data | Not enough data | 
| **Mobile Responsive** | Not enough data | Not enough data | 

#### Edit

| Feature | Insightly Service | Spotler CRM | 
|---|---|---|
| **Pre-Made** | Not enough data | Not enough data | 
| **Build** | Not enough data | Not enough data | 
| **HTML** | Not enough data | Feature Not Available | 

#### Logistics

| Feature | Insightly Service | Spotler CRM | 
|---|---|---|
| **Analytics** | Not enough data | Not enough data | 
| **Issues** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Shareable Link** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Insightly Service | Spotler CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Email Template Builder

| Feature | Insightly Service | Spotler CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### Lead Capture

| Product | Score | Reviews |
|---|---|---|
| **Insightly Service** | N/A | N/A |
| **Spotler CRM** | N/A | N/A |

#### Lead Monitoring

| Feature | Insightly Service | Spotler CRM | 
|---|---|---|
| **Features** | Not enough data | Not enough data | 
| **Performance** | Not enough data | Not enough data | 
| **Identification** | Not enough data | Feature Not Available | 
| **Lead Capture** | Not enough data | Not enough data | 

#### Agentic AI - Lead Capture

| Feature | Insightly Service | Spotler CRM | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Data Capture

| Feature | Insightly Service | Spotler CRM | 
|---|---|---|
| **Mobile** | Not enough data | Feature Not Available | 
| **Websites** | Not enough data | Not enough data | 
| **Social Media** | Not enough data | Not enough data | 
| **Data** | Not enough data | Feature Not Available | 

#### Analytics

| Feature | Insightly Service | Spotler CRM | 
|---|---|---|
| **Export/Import** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 

#### Customization

| Feature | Insightly Service | Spotler CRM | 
|---|---|---|
| **Forms** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Feature Not Available | 
| **Templates** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 

#### 

| Feature | Insightly Service | Spotler CRM | 
|---|---|---|
| **Lead Segmentation** | Not enough data | Not enough data | 
| **Conversion Tracking** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **A/B Testing** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Pipeline Management** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Multi-Campaign** | Not enough data | Not enough data | 
| **Prospecting Tools** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Lead Distribution** | Not enough data | Not enough data | 
| **Event Triggered Actions** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Lead Nurturing** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Data Extraction** | Not enough data | Not enough data | 
| **Lead Notifications** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Business Card/Badge Scanning** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Autoresponders** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Visitor Tracking** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Campaign Analytics** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Campaign Planning** | Not enough data | Not enough data | 
| **Lead Scoring** | Not enough data | Not enough data | 
| **Email Tracking** | Not enough data | Not enough data | 
| **Drip Campaigns** | Not enough data | Not enough data | 
| **Campaign Segmentation** | Not enough data | Not enough data | 
| **Lead Verification/Validation** | Not enough data | Not enough data | 
| **Source Tracking** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Opportunity Management** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Sales Trend Analysis** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **For Sales Teams/Organizations** | Not enough data | Not enough data | 
| **Sales Forecasting** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Insightly Service** | N/A | N/A |
| **Spotler CRM** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | Insightly Service | Spotler CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 

#### Data Sourcing

| Feature | Insightly Service | Spotler CRM | 
|---|---|---|
| **Data Sourcing** | Not enough data | Feature Not Available | 
| **Exporting & Sharing Data** | Not enough data | Feature Not Available | 
| **Multi-Device Data Visualization** | Not enough data | Feature Not Available | 
| **Interactive Dashboards** | Not enough data | Not enough data | 
| **Data Segmentation** | Not enough data | Not enough data | 

#### Predictive Analytics

| Feature | Insightly Service | Spotler CRM | 
|---|---|---|
| **Lead Scoring** | Not enough data | Feature Not Available | 
| **Opportunity Scoring** | Not enough data | Feature Not Available | 
| **Risk Analysis** | Not enough data | Feature Not Available | 
| **Live Forecasting** | Not enough data | Not enough data | 
| **Budgeting/Forecasting** | Not enough data | Not enough data | 
| **Correlation Analysis** | Not enough data | Not enough data | 
| **Competitive Analysis** | Not enough data | Not enough data | 
| **Sales Trend Analysis** | Not enough data | Not enough data | 
| **Statistical Analysis** | Not enough data | Not enough data | 

#### Sales Management

| Feature | Insightly Service | Spotler CRM | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | Not enough data | 
| **Sales Gamification** | Not enough data | Feature Not Available | 
| **Account-Based Analytics** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Opportunity Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 

#### 

| Feature | Insightly Service | Spotler CRM | 
|---|---|---|
| **Dynamic Modeling** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 
| **Lead Capture** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Dashboard Creation** | Not enough data | Not enough data | 
| **Modeling & Simulation** | Not enough data | Not enough data | 
| **Exception Reporting** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **"What If" Scenarios** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Graphical Data Presentation** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Business Process Control** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Pipeline Reports** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Help Desk Software](https://www.g2.com/categories/help-desk)


**Unique to Spotler CRM (4):** [CRM Software](https://www.g2.com/categories/crm), [Email Template Builder Software](https://www.g2.com/categories/email-template-builder), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Lead Capture Software](https://www.g2.com/categories/lead-capture)


---
## Reviewer Demographics

### By Company Size

| Segment | Insightly Service | Spotler CRM | 
|---|---|---|
| **Small-Business** | 30.8% | 89.1% | 
| **Mid-Market** | 46.2% | 9.4% | 
| **Enterprise** | 23.1% | 1.4% | 

### By Industry

#### Insightly Service

- **Automotive:** 15.4%
- **Telecommunications:** 7.7%
- **Marketing and Advertising:** 7.7%
- **Information Technology and Services:** 7.7%
- **Information Services:** 7.7%
- **Hospital & Health Care:** 7.7%
- **Health, Wellness and Fitness:** 7.7%
- **Financial Services:** 7.7%
- **Events Services:** 7.7%
- **Entertainment:** 7.7%
- **Other:** 15.4%

#### Spotler CRM

- **Information Technology and Services:** 13.5%
- **Financial Services:** 5.7%
- **Health, Wellness and Fitness:** 5.7%
- **Insurance:** 4.3%
- **Computer Software:** 3.5%
- **Mechanical or Industrial Engineering:** 2.8%
- **Marketing and Advertising:** 2.8%
- **Education Management:** 2.8%
- **Hospitality:** 2.8%
- **Hospital & Health Care:** 2.8%
- **Other:** 53.2%

---
## Alternatives

### Alternatives to Insightly Service

- [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3754 reviews)
- [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) — 4.4/5 stars (7827 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (7012 reviews)
- [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) — 4.4/5 stars (2919 reviews)
- [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) — 4.4/5 stars (7357 reviews)
- [Creatio](https://www.g2.com/products/creatio/reviews) — 4.6/5 stars (359 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3898 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Front](https://www.g2.com/products/front/reviews) — 4.7/5 stars (2505 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2392 reviews)

### Alternatives to Spotler CRM

- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2945 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25865 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13898 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3103 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1443 reviews)
- [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (953 reviews)
- [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) — 4.2/5 stars (945 reviews)
- [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.3/5 stars (575 reviews)
- [Vtiger All-In-One CRM](https://www.g2.com/products/vtiger-all-in-one-crm/reviews) — 4.3/5 stars (415 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (480 reviews)

---
## Top Discussions

### Insightly Service

No discussions available for this product.

### Spotler CRM

- Title: [How do you input branch locations of a company.  You can't enter the same account name twice.](https://www.g2.com/discussions/32987-how-do-you-input-branch-locations-of-a-company-you-can-t-enter-the-same-account-name-twice) — 1 comment, 1 upvote
  > **Top comment:** "Hi David! You have a couple of options depending on how you interact with the different branches of a company. 

One option is to name an account by..."
- Title: [Can I access the system on my smartphone?](https://www.g2.com/discussions/can-i-access-the-system-on-my-smartphone) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Really Simple Systems CRM run on all desktops and laptops as well as any smartphone devices or tablet, functioning as a mobile CRM that will adapt to the..."
- Title: [How safe is my data?](https://www.g2.com/discussions/how-safe-is-my-data-f3f8c20c-1d08-4681-8827-9f6bd958d895) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "It is very safe. We host 1,000’s of people’s data including lawyers and government agencies and we take data security very seriously.

The data is legally..."
- Title: [What is Cloud CRM?](https://www.g2.com/discussions/what-is-cloud-crm) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Traditionally, all CRM systems were in-house applications, that is they were installed and ran on servers within the organisation. Nowadays, newer CRM..."
- Title: [What's the catch with the Free ECRM?](https://www.g2.com/discussions/1586-what-s-the-catch-with-the-free-ecrm) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "There isn’t one – honest! With Really Simple Systems Free CRM, you are limited to two Users, 100 Accounts (Companies) and 100Mb document storage (for Word..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/unbounce-insightly-service-vs-spotler-crm)