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Compare Insightly CRM and Sugar Sell 
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At a Glance
Market Segments
Small-Business (73.0% of reviews)
Mid-Market (48.6% of reviews)
Entry-Level Pricing
$29/ user, per month (billed annually)
$19.00 Per Month
Insightly CRM
Star Rating
(931)4.2 out of 5
Market Segments
Small-Business (73.0% of reviews)
Pros & Cons
Entry-Level Pricing
$29/ user, per month (billed annually)
Free Trial is available
Browse all 3 pricing plansSugar Sell
Star Rating
(770)3.8 out of 5
Market Segments
Mid-Market (48.6% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 Per Month
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Sugar Sell excels in Data Sourcing, particularly with features like Exporting & Sharing Data (8.6) and Interactive Dashboards (8.7), making it a strong choice for businesses that prioritize data visualization and sharing.
- Reviewers mention that Insightly CRM shines in Ease of Use (8.4) and Ease of Setup (8.3), indicating that new users find it more intuitive and quicker to implement compared to Sugar Sell, which has lower ratings in these areas (7.6 and 7.2 respectively).
- G2 users highlight that Sugar Sell's Customization capabilities (8.2) allow for a more tailored experience, which is beneficial for mid-market companies looking for specific functionalities, while Insightly CRM's customization score is lower at 7.9.
- Users on G2 report that Insightly CRM offers superior Customer Support, with a quality rating of 8.0, compared to Sugar Sell's 7.6. This includes features like a robust Customer Support Portal and a comprehensive Knowledge Base.
- Reviewers say that Sugar Sell's Sales Force Automation features, particularly Opportunity & Pipeline Management (7.8), are effective but fall short compared to Insightly CRM's higher rating of 8.2 in the same category, indicating a more robust pipeline management experience.
- Users report that Insightly CRM's Mobile User Support (7.8) is more effective than Sugar Sell's (7.3), making it a better option for teams that rely on mobile access for their CRM needs.
Pricing
Entry-Level Pricing
Sugar Sell
Sell Essentials
$19.00
Per Month
3 Users Minimum. Sales force automation for growing teams needing 3-5 seats with basic support and ease of upgrade.
- Account Management
- Contact Management
- Lead Management
Free Trial
Insightly CRM
Free Trial is available
Sugar Sell
No trial information availableRatings
Meets Requirements
8.3
789
8.0
612
Ease of Use
8.4
794
7.6
648
Ease of Setup
8.3
351
7.2
345
Ease of Admin
8.5
336
7.6
318
Quality of Support
8.1
676
7.7
555
Has the product been a good partner in doing business?
8.5
321
7.8
302
Product Direction (% positive)
8.0
764
7.1
599
Features by Category
Sales Force Automation
8.5
621
|
Verified
8.2
503
|
Verified
Feature Not Available
7.6
323
8.3
595
|
Verified
7.9
470
|
Verified
8.1
623
|
Verified
7.7
488
|
Verified
7.5
350
|
Verified
7.2
359
|
Verified
8.0
452
|
Verified
7.4
413
|
Verified
7.5
339
|
Verified
7.3
347
|
Verified
7.6
349
|
Verified
7.4
349
|
Verified
8.0
423
|
Verified
7.8
377
|
Verified
Marketing Automation
7.6
406
|
Verified
7.1
355
|
Verified
Feature Not Available
7.2
362
|
Verified
8.1
523
|
Verified
7.9
428
|
Verified
7.6
340
|
Verified
7.0
313
|
Verified
Customer Support
7.8
395
7.9
387
|
Verified
7.8
400
7.7
349
|
Verified
7.9
460
7.8
359
|
Verified
7.6
326
|
Verified
7.4
293
7.8
362
7.7
314
|
Verified
Reporting & Analytics
7.9
527
|
Verified
7.7
470
|
Verified
7.9
550
|
Verified
8.0
476
|
Verified
7.6
388
|
Verified
7.4
367
|
Verified
Mobile & Social
7.8
357
|
Verified
7.2
270
|
Verified
7.7
353
|
Verified
7.2
268
|
Verified
7.8
416
|
Verified
7.4
331
|
Verified
Platform
7.9
315
|
Verified
8.2
260
|
Verified
8.1
310
|
Verified
7.8
255
|
Verified
8.4
321
|
Verified
8.1
268
|
Verified
8.0
215
|
Verified
7.9
168
|
Verified
7.3
88
8.2
214
|
Verified
7.6
250
|
Verified
7.5
216
|
Verified
8.3
320
|
Verified
7.6
256
|
Verified
7.6
215
|
Verified
7.2
199
|
Verified
Integration
8.0
288
|
Verified
7.6
260
|
Verified
7.6
237
|
Verified
7.7
202
|
Verified
7.3
224
|
Verified
7.3
198
|
Verified
Generative AI
6.8
28
6.4
29
Agentic AI - CRM
7.5
8
Not enough data
8.5
8
Not enough data
7.9
8
Not enough data
8.1
8
Not enough data
7.6
7
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.2
35
Not enough data
8.6
43
Not enough data
8.3
35
Not enough data
8.7
40
Not enough data
8.0
36
Not enough data
Predictive Analytics
7.9
37
Not enough data
7.9
38
Not enough data
7.8
33
Not enough data
7.8
35
Not enough data
Sales Management
8.5
37
Not enough data
8.1
30
Not enough data
8.7
32
Not enough data
8.8
39
Not enough data
Reviews
Reviewers' Company Size
Insightly CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sugar Sell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
10.1%
Information Technology and Services
6.0%
Construction
4.8%
Computer Software
4.1%
Financial Services
4.0%
Other
71.0%
Information Technology and Services
13.2%
Computer Software
10.6%
Marketing and Advertising
5.8%
Financial Services
5.6%
Construction
2.7%
Other
62.1%
Alternatives
Discussions
What is the best of linking email to insightly?
2 Comments
MK
We connect our exchange account but gmail work too - pretty simple. Alternative is to bcc Insightly on outgoing mail and capture them that way. Read more
What is Insightly CRM used for?
2 Comments
DB
Insightly includes project management capabilities that allow users to plan, execute, and monitor projects from within the CRM platformRead more
Will you’re software link with mailchimp
1 Comment
CL
Yes, Insightly integrates with MailChimp.
Learn more details here:
https://www.insightly.com/product/connect-to-apps/mailchimp-crm/Read more
Why did you choose Sugar over something like Salesforce? what benefits do you see?
2 Comments
KR
We went with Sugar for the cost savings and it did what we needed well enough at the time. As we grew it was difficult to scale. We ended up switching to...Read more
How can my business deploy Sugar?
1 Comment
Official Response from Sugar Sell
Sugar can be deployed in nearly any IT environment: As a SaaS "On Demand" solution; behind your organizations firewall in your own datacenter; on public...Read more
How much does Sugar cost to deploy?
1 Comment
Official Response from Sugar Sell
Sugar is priced simply - with no hidden fees unlike other SaaS CRM providers.
Costs vary depending on edition, here are the breakdowns, in terms of user...Read more
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