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Compare Insightly CRM and Sugar Sell 
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At a Glance
Market Segments
Small-Business (73.0% of reviews)
Mid-Market (48.5% of reviews)
Entry-Level Pricing
$29/ user, per month (billed annually)
$19.00 Per Month
Insightly CRM
Star Rating
(931)4.2 out of 5
Market Segments
Small-Business (73.0% of reviews)
Pros & Cons
Entry-Level Pricing
$29/ user, per month (billed annually)
Free Trial is available
Browse all 3 pricing plansSugar Sell
Star Rating
(771)3.8 out of 5
Market Segments
Mid-Market (48.5% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 Per Month
Browse all 6 pricing plansInsightly CRM vs Sugar Sell
When assessing the two solutions, reviewers found Insightly CRM easier to use, set up, and administer. Reviewers also preferred doing business with Insightly CRM overall.
- Reviewers felt that Insightly CRM meets the needs of their business better than Sugar Sell.
- When comparing quality of ongoing product support, reviewers felt that Insightly CRM is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Insightly CRM over Sugar Sell.
Pricing
Entry-Level Pricing
Sugar Sell
Sell Essentials
$19.00
Per Month
3 Users Minimum. Sales force automation for growing teams needing 3-5 seats with basic support and ease of upgrade.
- Account Management
- Contact Management
- Lead Management
Free Trial
Insightly CRM
Free Trial is available
Sugar Sell
No trial information availableRatings
Meets Requirements
8.3
789
8.0
613
Ease of Use
8.4
794
7.6
649
Ease of Setup
8.3
351
7.2
346
Ease of Admin
8.5
336
7.6
319
Quality of Support
8.1
676
7.7
556
Has the product been a good partner in doing business?
8.5
321
7.8
303
Product Direction (% positive)
8.0
764
7.1
600
Features by Category
Sales Force Automation
8.5
621
|
Verified
8.2
503
|
Verified
Feature Not Available
7.6
323
8.3
595
|
Verified
7.9
470
|
Verified
8.1
623
|
Verified
7.7
488
|
Verified
7.5
350
|
Verified
7.2
359
|
Verified
8.0
452
|
Verified
7.4
413
|
Verified
7.5
339
|
Verified
7.3
347
|
Verified
7.6
349
|
Verified
7.4
349
|
Verified
8.0
423
|
Verified
7.8
377
|
Verified
Marketing Automation
7.6
406
|
Verified
7.1
355
|
Verified
Feature Not Available
7.2
362
|
Verified
8.1
523
|
Verified
7.9
428
|
Verified
7.6
340
|
Verified
7.0
313
|
Verified
Customer Support
7.8
395
7.9
387
|
Verified
7.8
400
7.7
349
|
Verified
7.9
460
7.8
359
|
Verified
7.6
326
|
Verified
7.4
293
7.8
362
7.7
314
|
Verified
Reporting & Analytics
7.9
527
|
Verified
7.7
470
|
Verified
7.9
550
|
Verified
8.0
476
|
Verified
7.6
388
|
Verified
7.4
367
|
Verified
Mobile & Social
7.8
357
|
Verified
7.2
270
|
Verified
7.7
353
|
Verified
7.2
268
|
Verified
7.8
416
|
Verified
7.4
332
|
Verified
Platform
7.9
315
|
Verified
8.2
260
|
Verified
8.1
310
|
Verified
7.8
255
|
Verified
8.4
321
|
Verified
8.1
268
|
Verified
8.0
215
|
Verified
7.9
168
|
Verified
7.3
88
8.2
214
|
Verified
7.6
250
|
Verified
7.5
216
|
Verified
8.3
320
|
Verified
7.6
257
|
Verified
7.6
215
|
Verified
7.2
199
|
Verified
Integration
8.0
288
|
Verified
7.6
260
|
Verified
7.6
237
|
Verified
7.7
202
|
Verified
7.3
224
|
Verified
7.3
198
|
Verified
Generative AI
6.8
28
6.4
29
Agentic AI - CRM
7.5
8
Not enough data
8.5
8
Not enough data
7.9
8
Not enough data
8.1
8
Not enough data
7.6
7
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.2
35
Not enough data
8.6
43
Not enough data
8.3
35
Not enough data
8.7
40
Not enough data
8.0
36
Not enough data
Predictive Analytics
7.9
37
Not enough data
7.9
38
Not enough data
7.8
33
Not enough data
7.8
35
Not enough data
Sales Management
8.5
37
Not enough data
8.1
30
Not enough data
8.7
32
Not enough data
8.8
39
Not enough data
Reviews
Reviewers' Company Size
Insightly CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sugar Sell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
10.1%
Information Technology and Services
6.0%
Construction
4.8%
Computer Software
4.1%
Financial Services
4.0%
Other
71.0%
Information Technology and Services
13.2%
Computer Software
10.5%
Marketing and Advertising
5.8%
Financial Services
5.6%
Construction
2.7%
Other
62.2%
Alternatives
Discussions
What is the best of linking email to insightly?
2 Comments
MK
We connect our exchange account but gmail work too - pretty simple. Alternative is to bcc Insightly on outgoing mail and capture them that way. Read more
What is Insightly CRM used for?
2 Comments
DB
Insightly includes project management capabilities that allow users to plan, execute, and monitor projects from within the CRM platformRead more
Will you’re software link with mailchimp
1 Comment
CL
Yes, Insightly integrates with MailChimp.
Learn more details here:
https://www.insightly.com/product/connect-to-apps/mailchimp-crm/Read more
Why did you choose Sugar over something like Salesforce? what benefits do you see?
2 Comments
KR
We went with Sugar for the cost savings and it did what we needed well enough at the time. As we grew it was difficult to scale. We ended up switching to...Read more
How can my business deploy Sugar?
1 Comment
Official Response from Sugar Sell
Sugar can be deployed in nearly any IT environment: As a SaaS "On Demand" solution; behind your organizations firewall in your own datacenter; on public...Read more
How much does Sugar cost to deploy?
1 Comment
Official Response from Sugar Sell
Sugar is priced simply - with no hidden fees unlike other SaaS CRM providers.
Costs vary depending on edition, here are the breakdowns, in terms of user...Read more
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