# Insightly CRM vs SAP Sales Cloud Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SAP Sales Cloud excels in managing sales pipelines and customer interactions, with users highlighting its mobile access as a standout feature. This allows sales teams to stay connected and manage deals on the go, which is crucial for maintaining productivity.
- **Users say** that Insightly CRM offers a modern and intuitive design, making it easy to navigate. Reviewers appreciate its straightforward interface, which helps them stay organized and access necessary files quickly, enhancing their daily workflow.
- **According to verified reviews** , SAP Sales Cloud provides comprehensive visibility into sales activities, allowing users to track opportunities effectively. This feature is particularly praised for aiding in better planning and coordination among team members.
- **Reviewers mention** that while Insightly CRM is user-friendly, it may not offer the same depth of features as SAP Sales Cloud, particularly for larger enterprises. Users have noted that Insightly is more suited for small businesses, which may limit its scalability for growing organizations.
- **G2 reviewers highlight** that SAP Sales Cloud has a robust dashboard that simplifies the process of submitting sales orders, making it a valuable tool for sales teams looking to streamline their operations and improve efficiency.
- **Users report** that while both platforms have their strengths, SAP Sales Cloud's overall performance and satisfaction ratings are higher, indicating a more favorable experience for users who require advanced sales analytics and management capabilities.



| | Insightly CRM | SAP Sales Cloud | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 942 | 998 | 
| **Largest Market Segment** | Small-Business (73.2% of reviews) | Enterprise (44.0% of reviews) | 
| **Entry Level Price** | $29/ user, per month (billed annually) | No pricing available | 

---
## Top Pros & Cons

### Insightly CRM

Pros:
- Ease of Use (20 reviews)
- Easy Customization (8 reviews)

Cons:
- Learning Curve (7 reviews)
- Limited Customization (7 reviews)

### SAP Sales Cloud

Pros:
- Ease of Use (92 reviews)
- Integrations (62 reviews)

Cons:
- Learning Curve (75 reviews)
- Limited Customization (47 reviews)

---
## Ratings Comparison
| Rating | Insightly CRM | SAP Sales Cloud | 
|---|---|---|
  | **Meets Requirements** | 8.3 (800 reviews) | 8.5 (710 reviews) | 
  | **Ease of Use** | 8.4 (805 reviews) | 7.9 (723 reviews) | 
  | **Ease of Setup** | 8.3 (361 reviews) | 8.1 (406 reviews) | 
  | **Ease of Admin** | 8.5 (337 reviews) | 8.0 (262 reviews) | 
  | **Quality of Support** | 8.0 (685 reviews) | 8.3 (679 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (321 reviews) | 8.5 (262 reviews) | 
  | **Product Direction (% positive)** | 8.0 (773 reviews) | 8.5 (682 reviews) | 

---
## Pricing

### Insightly CRM

#### Entry-Level Pricing

Plan: Plus

Price: $29 / user, per month (billed annually)


[Browse all 3 editions](https://www.g2.com/products/insightly-crm/pricing)

#### Free Trial

Yes

### SAP Sales Cloud

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Insightly CRM** | 7.8/10 | 732 |
| **SAP Sales Cloud** | 8.1/10 | 621 |

#### Sales Force Automation

| Feature | Insightly CRM | SAP Sales Cloud | 
|---|---|---|
| **Contact & Account Management** | 8.5 (628 reviews) ✓ Verified | 8.3 (479 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | Feature Not Available | 8.2 (314 reviews) | 
| **Opportunity & Pipeline Mgmt.** | 8.3 (598 reviews) ✓ Verified | 8.3 (443 reviews) ✓ Verified | 
| **Task / Activity Management** | 8.1 (627 reviews) ✓ Verified | 8.3 (457 reviews) ✓ Verified | 
| **Territory & Quota Management** | 7.5 (350 reviews) ✓ Verified | 8.1 (406 reviews) ✓ Verified | 
| **Desktop Integration** | 8.0 (453 reviews) ✓ Verified | 8.1 (430 reviews) ✓ Verified | 
| **Product & Price List Management** | 7.5 (339 reviews) ✓ Verified | 8.1 (429 reviews) ✓ Verified | 
| **Quote & Order Management** | 7.6 (349 reviews) ✓ Verified | 8.2 (434 reviews) ✓ Verified | 
| **Customer Contract Management** | 8.0 (423 reviews) ✓ Verified | 8.2 (448 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Insightly CRM | SAP Sales Cloud | 
|---|---|---|
| **Email Marketing** | 7.6 (407 reviews) ✓ Verified | 7.9 (381 reviews) ✓ Verified | 
| **Campaign Management** | Feature Not Available | 8.2 (305 reviews) | 
| **Lead Management** | 8.1 (523 reviews) ✓ Verified | 8.4 (408 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 7.5 (339 reviews) ✓ Verified | 8.1 (348 reviews) ✓ Verified | 

#### Customer Support

| Feature | Insightly CRM | SAP Sales Cloud | 
|---|---|---|
| **Case Management** | 7.8 (394 reviews) | 8.4 (412 reviews) ✓ Verified | 
| **Customer Support Portal** | 7.8 (400 reviews) | 8.2 (422 reviews) ✓ Verified | 
| **Knowledge Base** | 7.9 (460 reviews) | 8.2 (419 reviews) ✓ Verified | 
| **Call Center Features** | 7.6 (325 reviews) ✓ Verified | 8.0 (381 reviews) ✓ Verified | 
| **Support Analytics** | 7.8 (361 reviews) | 8.2 (410 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Insightly CRM | SAP Sales Cloud | 
|---|---|---|
| **Reporting** | 7.9 (531 reviews) ✓ Verified | 8.2 (466 reviews) ✓ Verified | 
| **Dashboards** | 7.9 (554 reviews) ✓ Verified | 8.2 (464 reviews) ✓ Verified | 
| **Forecasting** | 7.6 (387 reviews) ✓ Verified | 8.2 (421 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Insightly CRM | SAP Sales Cloud | 
|---|---|---|
| **Social Collaboration Features** | 7.8 (356 reviews) ✓ Verified | 8.1 (270 reviews) | 
| **Social Network Integration** | 7.7 (352 reviews) ✓ Verified | 8.0 (217 reviews) | 
| **Mobile User Support** | 7.8 (417 reviews) ✓ Verified | 7.8 (341 reviews) ✓ Verified | 

#### Platform

| Feature | Insightly CRM | SAP Sales Cloud | 
|---|---|---|
| **Customization** | 7.9 (317 reviews) ✓ Verified | 8.0 (293 reviews) ✓ Verified | 
| **Workflow Capability** | 8.1 (310 reviews) ✓ Verified | 8.3 (290 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.4 (322 reviews) ✓ Verified | 8.5 (293 reviews) ✓ Verified | 
| **Internationalization** | 8.0 (215 reviews) ✓ Verified | 8.3 (260 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | 7.2 (87 reviews) | 8.2 (269 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | 7.6 (252 reviews) ✓ Verified | 8.4 (276 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.3 (319 reviews) ✓ Verified | 8.3 (299 reviews) ✓ Verified | 
| **Output Document Generation** | 7.6 (214 reviews) ✓ Verified | 8.3 (281 reviews) ✓ Verified | 

#### Integration

| Feature | Insightly CRM | SAP Sales Cloud | 
|---|---|---|
| **Data Import & Export Tools** | 8.0 (288 reviews) ✓ Verified | 8.4 (288 reviews) ✓ Verified | 
| **Integration APIs** | 7.6 (237 reviews) ✓ Verified | 8.2 (272 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 7.3 (223 reviews) ✓ Verified | 8.1 (251 reviews) ✓ Verified | 

#### Generative AI

| Feature | Insightly CRM | SAP Sales Cloud | 
|---|---|---|
| **AI Text Generation** | 6.9 (27 reviews) | 7.5 (138 reviews) | 

#### Agentic AI - CRM

| Feature | Insightly CRM | SAP Sales Cloud | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (7 reviews) | 7.0 (42 reviews) | 
| **Multi-step Planning** | 8.3 (7 reviews) | 7.3 (41 reviews) | 
| **Cross-system Integration** | 8.1 (8 reviews) | 7.7 (44 reviews) | 
| **Adaptive Learning** | 8.3 (8 reviews) | 7.4 (43 reviews) | 
| **Natural Language Interaction** | 8.1 (7 reviews) | 7.6 (41 reviews) | 
| **Proactive Assistance** | 7.4 (7 reviews) | 7.7 (43 reviews) | 
| **Decision Making** | 7.6 (7 reviews) | 7.8 (42 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Insightly CRM** | 8.3/10 | 47 |
| **SAP Sales Cloud** | 8.5/10 | 147 |

#### Agentic AI - Sales Analytics

| Feature | Insightly CRM | SAP Sales Cloud | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (12 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (11 reviews) | 
| **Adaptive Learning** | Not enough data | 7.8 (12 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.6 (12 reviews) | 
| **Proactive Assistance** | Not enough data | 8.1 (12 reviews) | 

#### Data Sourcing

| Feature | Insightly CRM | SAP Sales Cloud | 
|---|---|---|
| **Data Sourcing** | 8.2 (35 reviews) | 8.6 (133 reviews) | 
| **Exporting & Sharing Data** | 8.6 (43 reviews) | 8.8 (131 reviews) | 
| **Multi-Device Data Visualization** | 8.3 (35 reviews) | 8.6 (128 reviews) | 
| **Interactive Dashboards** | 8.7 (41 reviews) | 9.0 (131 reviews) | 
| **Data Segmentation** | 8.0 (36 reviews) | 8.6 (131 reviews) | 

#### Predictive Analytics

| Feature | Insightly CRM | SAP Sales Cloud | 
|---|---|---|
| **Lead Scoring** | 7.9 (37 reviews) | 8.8 (128 reviews) | 
| **Opportunity Scoring** | 7.9 (38 reviews) | 8.9 (129 reviews) | 
| **Risk Analysis** | 7.8 (33 reviews) | 8.7 (134 reviews) | 
| **Live Forecasting** | 7.8 (35 reviews) | 8.9 (136 reviews) | 

#### Sales Management

| Feature | Insightly CRM | SAP Sales Cloud | 
|---|---|---|
| **Live Pipeline Management** | 8.5 (37 reviews) | 8.6 (134 reviews) | 
| **Sales Gamification** | 8.1 (30 reviews) | 8.3 (131 reviews) | 
| **Account-Based Analytics** | 8.7 (32 reviews) | 8.8 (134 reviews) | 
| **Activity Tracking** | 8.8 (39 reviews) | 9.0 (134 reviews) | 

---
## Categories
**Shared Categories (2):** [CRM Software](https://www.g2.com/categories/crm), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics)




---
## Reviewer Demographics

### By Company Size

| Segment | Insightly CRM | SAP Sales Cloud | 
|---|---|---|
| **Small-Business** | 73.2% | 20.0% | 
| **Mid-Market** | 20.2% | 36.0% | 
| **Enterprise** | 6.6% | 44.0% | 

### By Industry

#### Insightly CRM

- **Marketing and Advertising:** 10.0%
- **Information Technology and Services:** 6.2%
- **Construction:** 4.8%
- **Computer Software:** 4.0%
- **Financial Services:** 3.9%
- **Real Estate:** 3.5%
- **Management Consulting:** 3.3%
- **Non-Profit Organization Management:** 2.7%
- **Accounting:** 2.5%
- **Education Management:** 2.5%
- **Other:** 56.7%

#### SAP Sales Cloud

- **Information Technology and Services:** 13.9%
- **Computer Software:** 4.9%
- **Accounting:** 4.6%
- **Financial Services:** 3.7%
- **Automotive:** 3.3%
- **Consumer Goods:** 3.0%
- **Telecommunications:** 2.8%
- **Retail:** 2.6%
- **Oil & Energy:** 2.3%
- **Consulting:** 2.3%
- **Other:** 56.6%

---
## Alternatives

### Alternatives to Insightly CRM

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25791 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3046 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1618 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1427 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (952 reviews)
- [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.2/5 stars (573 reviews)

### Alternatives to SAP Sales Cloud

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25791 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3046 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1618 reviews)
- [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (952 reviews)
- [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.2/5 stars (573 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1427 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (478 reviews)
- [Creatio](https://www.g2.com/products/creatio/reviews) — 4.6/5 stars (313 reviews)

---
## Top Discussions

### Insightly CRM

- Title: [What is Insightly CRM used for?](https://www.g2.com/discussions/insightly-crm-what-is-insightly-crm-used-for) — 2 comments
  > **Top comment:** "The management and optimization of customer and prospective client interactions is achieved through the use of Insightly CRM (Customer Relationship..."
- Title: [What is the best of linking email to insightly?](https://www.g2.com/discussions/15124-what-is-the-best-of-linking-email-to-insightly) — 2 comments, 1 upvote
  > **Top comment:** "We connect our exchange account but gmail work too - pretty simple. Alternative is to bcc Insightly on outgoing mail and capture them that way. "
- Title: [What sales anayltics options come with the platform?](https://www.g2.com/discussions/what-sales-anayltics-options-come-with-the-platform) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Insightly offers customizable dashboards and reports that help your team quickly visualize performance and make data-driven decisions. You can find on-demand..."
- Title: [Does Insightly have any email or marketing automation features?](https://www.g2.com/discussions/does-insightly-have-any-email-or-marketing-automation-features) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hello! Yes--Insightly's CRM lets you send sales emails back and forth with your leads. You'll also see a record of those synced conversations in the CRM in..."
- Title: [Do I need custom code for Insightly's integrations?](https://www.g2.com/discussions/do-i-need-custom-code-for-insightly-s-integrations) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hey! Custom code knowledge is not required. Insightly offers AppConnect, a low-code, no-code integration automation tool to streamline the process. There are..."

### SAP Sales Cloud

- Title: [What is CRM features?](https://www.g2.com/discussions/what-is-crm-features) — 2 comments
  > **Top comment:** "Automate & streamline sales activities such as managing leads, sales funnel, sales forecasting, sales executives' performance, and so on by leveraging..."
- Title: [What SAP components are included in SAP CRM?](https://www.g2.com/discussions/sap-cloud-for-customer-what-sap-components-are-included-in-sap-crm) — 1 comment *(includes official response)*
  > **Top comment:** "SAP Sales Cloud is a comprehensive sales automation solution helping organizations streamline Lead to Cash processes, increase sales rep/sales manager..."
- Title: [What SAP components are included in SAP CRM?](https://www.g2.com/discussions/what-sap-components-are-included-in-sap-crm) — 1 comment
  > **Top comment:** "Still learning from these SAP Ocean "
- Title: [Is SAP CRM cloud based?](https://www.g2.com/discussions/is-sap-crm-cloud-based) — 1 comment
  > **Top comment:** "Yes - SAP Sales Cloud is a purpose built, cloud native solution. SAP also has older CRM solutions for on-prem deployment. "
- Title: [What is CRM system in SAP?](https://www.g2.com/discussions/what-is-crm-system-in-sap) — 1 comment *(includes official response)*
  > **Top comment:** "SAP Sales Cloud is a  comprehensive sales automation solution, commonly referred to as a 'sales CRM'. SAP also has integrated cloud marketing, commerce,..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/insightly-crm-vs-sap-sap-sales-cloud)