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At a Glance
Market Segments
Small-Business (73.0% of reviews)
Small-Business (66.7% of reviews)
Entry-Level Pricing
$29/ user, per month (billed annually)
Starting at $25.00
Insightly CRM
Star Rating
(931)4.2 out of 5
Market Segments
Small-Business (73.0% of reviews)
Pros & Cons
Entry-Level Pricing
$29/ user, per month (billed annually)
Free Trial is available
Browse all 3 pricing plansPipeline CRM
Star Rating
(946)4.4 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $25.00
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pipeline CRM excels in Ease of Use with a score of 8.8, making it more intuitive for small businesses compared to Insightly CRM, which scored 8.4. Reviewers mention that the user-friendly interface allows for quicker onboarding and less training time.
- Reviewers say that Pipeline CRM's Quality of Support is notably higher at 8.9, while Insightly CRM lags behind at 8.0. Users appreciate the responsive customer service and comprehensive support resources available with Pipeline CRM.
- G2 users highlight Pipeline CRM's superior Sales Force Automation features, particularly in Opportunity & Pipeline Management with a score of 8.7, compared to Insightly's 8.2. Users mention that Pipeline's tools help streamline their sales processes effectively.
- Users on G2 report that Pipeline CRM offers better Data Sourcing capabilities, particularly in Exporting & Sharing Data with a score of 8.6, while Insightly scored 8.0. Reviewers mention that this feature is crucial for their reporting needs.
- Reviewers mention that Pipeline CRM shines in Customization with a score of 8.1, allowing users to tailor the platform to their specific needs, whereas Insightly CRM scored lower at 7.9. Users appreciate the flexibility in creating custom reports and dashboards.
- Users say that Pipeline CRM's Integration capabilities are robust, particularly in Data Import & Export Tools with a score of 8.4, compared to Insightly's 8.0. Reviewers mention that seamless integration with other tools is a significant advantage for their workflows.
Pricing
Entry-Level Pricing
Pipeline CRM
Start
Starting at $25.00
Pre-sales pipeline management
- Unlimited file storage
- Deal and Activity Reporting
- Free CRM switching tool
Free Trial
Insightly CRM
Free Trial is available
Pipeline CRM
Free Trial is available
Ratings
Meets Requirements
8.3
789
8.6
830
Ease of Use
8.4
794
8.9
833
Ease of Setup
8.3
351
8.8
385
Ease of Admin
8.5
336
8.9
376
Quality of Support
8.1
676
8.9
764
Has the product been a good partner in doing business?
8.5
321
9.1
368
Product Direction (% positive)
8.0
764
8.6
826
Features by Category
Sales Force Automation
8.5
621
|
Verified
8.7
644
|
Verified
Feature Not Available
Feature Not Available
8.3
595
|
Verified
8.7
634
|
Verified
8.1
623
|
Verified
8.4
649
|
Verified
7.5
350
|
Verified
7.8
393
|
Verified
8.0
452
|
Verified
8.1
457
|
Verified
7.5
339
|
Verified
7.6
313
|
Verified
7.6
349
|
Verified
7.8
347
|
Verified
8.0
423
|
Verified
8.2
424
|
Verified
Marketing Automation
7.6
406
|
Verified
7.5
368
|
Verified
Feature Not Available
7.6
362
|
Verified
8.1
523
|
Verified
8.6
495
|
Verified
7.6
340
|
Verified
7.5
321
|
Verified
Customer Support
7.8
395
8.4
377
|
Verified
7.8
400
8.5
398
7.9
460
8.4
419
7.6
326
|
Verified
8.3
329
|
Verified
7.8
362
8.3
329
|
Verified
Reporting & Analytics
7.9
527
|
Verified
8.1
597
|
Verified
7.9
550
|
Verified
8.3
635
|
Verified
7.6
388
|
Verified
7.8
474
|
Verified
Mobile & Social
7.8
357
|
Verified
7.6
276
|
Verified
7.7
353
|
Verified
7.5
264
|
Verified
7.8
416
|
Verified
7.6
416
|
Verified
Platform
7.9
315
|
Verified
8.2
293
|
Verified
8.1
310
|
Verified
8.1
276
|
Verified
8.4
321
|
Verified
8.4
303
|
Verified
8.0
215
|
Verified
8.3
79
7.3
88
7.7
61
7.6
250
|
Verified
7.9
246
|
Verified
8.3
320
|
Verified
8.9
304
|
Verified
7.6
215
|
Verified
8.1
133
|
Verified
Integration
8.0
288
|
Verified
8.4
277
|
Verified
7.6
237
|
Verified
7.9
188
|
Verified
7.3
224
|
Verified
7.3
167
|
Verified
Generative AI
6.8
28
8.2
17
Agentic AI - CRM
7.5
8
8.1
6
8.5
8
8.6
6
7.9
8
8.9
6
8.1
8
9.2
6
7.6
7
10.0
5
7.7
8
9.7
5
7.9
8
9.3
5
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
8.6
7
Not enough data
9.5
7
Not enough data
9.3
7
Not enough data
9.5
7
Personalization
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
9.5
7
Not enough data
9.5
7
Administrative
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.8
7
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.2
35
Not enough data
8.6
43
Not enough data
8.3
35
9.0
5
8.7
40
Not enough data
8.0
36
Not enough data
Predictive Analytics
7.9
37
9.3
5
7.9
38
Not enough data
7.8
33
Not enough data
7.8
35
Not enough data
Sales Management
8.5
37
9.3
5
8.1
30
Not enough data
8.7
32
Not enough data
8.8
39
Not enough data
Categories
Categories
Shared Categories
Insightly CRM and Pipeline CRM are categorized as CRM and Sales Analytics
Unique Categories
Insightly CRM has no unique categories
Pipeline CRM is categorized as Google Workspace for Sales and Sales Performance Management
Reviews
Reviewers' Company Size
Insightly CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipeline CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
10.1%
Information Technology and Services
6.0%
Construction
4.8%
Computer Software
4.1%
Financial Services
4.0%
Other
71.0%
Construction
9.6%
Marketing and Advertising
8.3%
Information Technology and Services
7.5%
Computer Software
4.6%
Internet
3.7%
Other
66.4%
Alternatives
Discussions
What is the best of linking email to insightly?
2 Comments
MK
We connect our exchange account but gmail work too - pretty simple. Alternative is to bcc Insightly on outgoing mail and capture them that way. Read more
What is Insightly CRM used for?
2 Comments
DB
Insightly includes project management capabilities that allow users to plan, execute, and monitor projects from within the CRM platformRead more
Will you’re software link with mailchimp
1 Comment
CL
Yes, Insightly integrates with MailChimp.
Learn more details here:
https://www.insightly.com/product/connect-to-apps/mailchimp-crm/Read more
How do I get a buy-in from my sales team to move from spreadsheets or another CRM to PipelineDeals?
5 Comments
Official Response from Pipeline CRM
PipelineDeals picks up where Excel leaves off. It’s familiar to Excel but more powerful and the learning curve is low. Our training helps salespeople get...Read more
How long does it take to implement a new CRM?
4 Comments
Official Response from Pipeline CRM
Because our CRM is so easy to use, 95% of customers often go live within a day or maximum within two weeks — not three or four months like with other CRMs....Read more
What’s the cost like?
3 Comments
Official Response from Pipeline CRM
Our customer see ROI three times faster than with some other CRM providers (validated by G2 Crowd) because it’s only $1.10 per sales person per day. Some of...Read more
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