Compare Insightly CRM and Pipedrive
At a Glance
Market Segments
Small-Business (73.3% of reviews)
Small-Business (72.8% of reviews)
Entry-Level Pricing
$29/ user, per month (billed annually)
$24.00 1 Seats Per Month
Insightly CRM
Star Rating
(941)4.2 out of 5
Market Segments
Small-Business (73.3% of reviews)
Pros & Cons
Entry-Level Pricing
$29/ user, per month (billed annually)
Free Trial is available
Browse all 3 pricing plans
Pipedrive
Star Rating
(3,034)4.3 out of 5
Market Segments
Small-Business (72.8% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Pipedrive excels in user experience, with many users highlighting its intuitive interface and powerful sales automation tools. One user mentioned, "It's like having an assistant, telling me what to do every day," which underscores its effectiveness in managing daily tasks.
- Users say that Insightly CRM offers a unique advantage by combining CRM and project management features in one platform. This integration allows users to track a customer from lead to delivery, making it a versatile choice for those needing both functionalities.
- Reviewers mention that Pipedrive's ease of use is a standout feature, with a score that reflects its user-friendly design. Users appreciate the ability to sort clients easily and utilize effective email integration for automations, enhancing their workflow significantly.
- According to verified reviews, Insightly CRM is praised for its relationship mapping feature, which provides a visual representation of contacts. This can be particularly beneficial for users who need to manage complex relationships and interactions.
- G2 reviewers highlight that Pipedrive's implementation process is quick and straightforward, with many users noting the intuitive onboarding wizard that helps new users get started without hassle. This contrasts with Insightly, where some users have reported a steeper learning curve.
- Users report that while both platforms are effective, Pipedrive's overall satisfaction ratings are significantly higher, indicating a stronger market presence and user loyalty. With a G2 Score of 86.77 compared to Insightly's 49.14, it's clear that Pipedrive is favored for its robust features and support.
Pricing
Entry-Level Pricing
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
Insightly CRM
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
8.2
799
8.5
2,616
Ease of Use
8.4
804
8.9
2,656
Ease of Setup
8.3
360
8.7
1,665
Ease of Admin
8.5
337
8.6
1,023
Quality of Support
8.0
684
8.4
2,237
Has the product been a good partner in doing business?
8.5
321
8.7
991
Product Direction (% positive)
8.0
772
8.8
2,573
Features by Category
Sales Force Automation
8.5
627
|
Verified
8.5
2049
|
Verified
Feature Not Available
Feature Not Available
8.3
598
|
Verified
8.9
2125
|
Verified
8.1
626
|
Verified
8.6
2109
|
Verified
7.5
349
|
Verified
7.7
1617
|
Verified
8.0
452
|
Verified
8.4
1128
|
Verified
7.5
338
|
Verified
7.7
1615
|
Verified
7.6
348
|
Verified
7.7
1570
8.0
422
|
Verified
7.8
1674
Marketing Automation
7.6
406
|
Verified
7.5
1517
|
Verified
Feature Not Available
7.5
1494
|
Verified
8.1
523
|
Verified
8.5
1862
|
Verified
7.5
339
|
Verified
7.5
1447
|
Verified
Customer Support
7.8
394
7.9
1008
7.8
400
7.8
988
7.9
460
8.0
1020
7.6
325
|
Verified
7.5
1475
7.8
361
7.7
961
Reporting & Analytics
7.9
530
|
Verified
8.0
1878
|
Verified
7.9
553
|
Verified
8.3
1964
|
Verified
7.6
387
|
Verified
7.9
1722
|
Verified
Mobile & Social
7.8
356
|
Verified
7.6
1425
|
Verified
7.7
352
|
Verified
7.4
1376
|
Verified
7.8
416
|
Verified
7.9
1592
|
Verified
Platform
7.9
317
|
Verified
8.2
1351
|
Verified
8.1
310
|
Verified
8.3
1349
8.4
322
|
Verified
8.4
1360
|
Verified
8.0
215
|
Verified
8.2
1169
|
Verified
7.2
87
7.3
1059
|
Verified
7.6
252
|
Verified
7.8
1173
8.3
319
|
Verified
8.8
1337
|
Verified
7.6
214
|
Verified
7.8
1126
Integration
8.0
288
|
Verified
8.1
1233
|
Verified
7.6
237
|
Verified
8.0
1171
|
Verified
7.3
223
|
Verified
7.9
1099
|
Verified
Generative AI
6.9
27
Feature Not Available
Agentic AI - CRM
7.6
7
7.3
171
8.3
7
7.6
172
7.9
7
7.5
173
8.1
7
7.3
170
7.8
6
7.3
171
7.4
7
7.3
169
7.6
7
7.6
172
Email Marketing
Not enough data
8.2
211
Not enough data
8.2
212
Not enough data
7.8
206
Not enough data
8.2
209
Not enough data
8.3
212
Not enough data
8.2
207
Not enough data
7.9
206
Not enough data
8.2
203
Not enough data
7.5
197
Reporting & Analytics
Not enough data
7.5
192
Not enough data
8.2
205
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
7.0
25
Not enough data
6.9
25
Not enough data
7.3
25
Not enough data
7.5
24
Not enough data
7.5
25
Integration
Not enough data
8.2
227
Not enough data
7.8
224
Not enough data
7.9
221
Not enough data
8.2
221
Not enough data
7.2
213
Not enough data
7.3
210
Customization
Not enough data
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Additional Functionality
Not enough data
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Agentic AI - Sales Performance Management
Not enough data
7.2
66
Not enough data
7.3
65
Not enough data
7.4
64
Incentives
Not enough data
6.9
391
Not enough data
7.4
401
Not enough data
Feature Not Available
Not enough data
7.1
395
Personalization
Not enough data
7.7
414
Not enough data
7.9
409
Not enough data
8.3
429
Not enough data
8.0
411
Administrative
Not enough data
7.8
409
Not enough data
7.7
401
Not enough data
7.5
387
Agentic AI - Email Tracking
Not enough data
7.7
56
Not enough data
7.8
57
Not enough data
7.7
57
Not enough data
7.5
55
Not enough data
7.6
56
Not enough data
7.8
56
Not enough data
8.1
55
Analytics
Not enough data
8.0
256
Not enough data
8.2
257
Not enough data
8.1
249
Customizations
Not enough data
8.2
268
Not enough data
8.3
257
Not enough data
8.4
270
Not enough data
7.9
257
Not enough data
8.3
259
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
7.3
57
Not enough data
7.4
58
Not enough data
7.4
58
Not enough data
7.3
58
Not enough data
7.3
57
Data Sourcing
8.2
35
7.8
425
8.6
43
8.0
432
8.3
35
7.9
427
8.7
41
8.4
436
8.0
36
8.0
421
Predictive Analytics
7.9
37
7.7
422
7.9
38
7.8
424
7.8
33
7.4
407
7.8
35
7.7
416
Sales Management
8.5
37
8.7
442
8.1
30
7.6
410
8.7
32
8.3
419
8.8
39
8.7
443
Categories
Categories
Shared Categories
Insightly CRM and Pipedrive are categorized as CRM and Sales Analytics
Unique Categories
Insightly CRM has no unique categories
Pipedrive is categorized as Email Marketing, Sales Performance Management, Email Tracking, and Online Form Builder
Reviews
Reviewers' Company Size
Insightly CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
10.0%
Information Technology and Services
6.1%
Construction
4.8%
Computer Software
4.0%
Financial Services
3.9%
Other
71.2%
Computer Software
11.0%
Information Technology and Services
10.1%
Marketing and Advertising
9.9%
Financial Services
4.2%
Construction
3.3%
Other
61.5%
Alternatives
Discussions
What is Insightly CRM used for?
2 Comments
B
The management and optimization of customer and prospective client interactions is achieved through the use of Insightly CRM (Customer Relationship...Read more
What is the best of linking email to insightly?
2 Comments
MK
We connect our exchange account but gmail work too - pretty simple. Alternative is to bcc Insightly on outgoing mail and capture them that way. Read more
What sales anayltics options come with the platform?
1 Comment
Official Response from Insightly CRM
Insightly offers customizable dashboards and reports that help your team quickly visualize performance and make data-driven decisions. You can find on-demand...Read more
What is the best way to use email marketing with Pipedrive?
3 Comments
AC
PD is not an ESP so it’s not good for email mkt. we use PD at OpenMoves and developed the tightest integration. Check out OpenMoves on the PD partner portal...Read more
What features of Pipedrive are most beneficial for new sales professionals to track and optimize their sales pipeline?
2 Comments
JB
In Pipedrive the Deals (buyers) PIPELINES of prospects or buyers, can be viewed in Kanban or spreadsheet format, giving you a quick glance of where people...Read more
What is Pipedrive used for?
2 Comments
AS
Pipedrive is a customer relationship management (CRM) tool designed to help sales teams manage their sales processes efficiently. Here are some key...Read more