Compare Insightly CRM and Pipedrive 
At a Glance
Market Segments
Small-Business (73.0% of reviews)
Small-Business (72.6% of reviews)
Entry-Level Pricing
$29/ user, per month (billed annually)
$24.00 1 Seats Per Month
Insightly CRM
Star Rating
(932)4.2 out of 5
Market Segments
Small-Business (73.0% of reviews)
Pros & Cons
Entry-Level Pricing
$29/ user, per month (billed annually)
Free Trial is available
Browse all 3 pricing plansPipedrive
Star Rating
(2,968)4.3 out of 5
Market Segments
Small-Business (72.6% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Pipedrive excels in user experience, with many praising its intuitive interface that simplifies deal monitoring and organization. Users appreciate features like deal win animations and the ability to set reminders, which enhance productivity and collaboration across teams.
- Users say that Insightly CRM offers a unique advantage by combining CRM and project management functionalities in one platform. This integration allows users to track customer interactions from lead generation to project delivery, making it a versatile choice for those needing both capabilities.
- Reviewers mention that Pipedrive's implementation process is notably quick and straightforward, with many users highlighting the intuitive onboarding wizard that helps new users get started without hassle. This ease of setup contributes to a smoother transition for teams adopting the software.
- According to verified reviews, Insightly CRM is recognized for its relationship mapping feature, which visually represents contacts and their connections. This functionality is particularly appreciated by users who value a clear overview of their customer relationships.
- G2 reviewers indicate that Pipedrive has a significantly higher overall satisfaction score compared to Insightly CRM, reflecting its strong performance in areas like ease of use and quality of support. Users frequently mention how Pipedrive helps them stay organized and ensures that no opportunities slip through the cracks.
- Users highlight that while Insightly CRM is easy to use, it sometimes lacks the depth of features that Pipedrive offers, particularly in sales analytics and pipeline management. Pipedrive's robust tools for tracking sales opportunities and managing pipelines are often cited as key differentiators that enhance sales performance.
Pricing
Entry-Level Pricing
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
Insightly CRM
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
8.2
790
8.5
2,573
Ease of Use
8.4
795
8.8
2,610
Ease of Setup
8.3
352
8.7
1,618
Ease of Admin
8.5
337
8.6
1,019
Quality of Support
8.0
677
8.4
2,201
Has the product been a good partner in doing business?
8.5
322
8.7
987
Product Direction (% positive)
8.0
765
8.8
2,535
Features by Category
Sales Force Automation
8.5
621
|
Verified
8.5
2039
|
Verified
Feature Not Available
Feature Not Available
8.3
595
|
Verified
8.9
2098
|
Verified
8.1
623
|
Verified
8.6
2093
|
Verified
7.5
350
|
Verified
7.7
1614
|
Verified
8.0
452
|
Verified
8.3
1117
|
Verified
7.5
339
|
Verified
7.7
1615
|
Verified
7.6
349
|
Verified
7.7
1569
8.0
423
|
Verified
7.8
1673
Marketing Automation
7.6
406
|
Verified
7.5
1510
|
Verified
Feature Not Available
7.5
1491
|
Verified
8.1
523
|
Verified
8.5
1848
|
Verified
7.6
340
|
Verified
7.5
1448
|
Verified
Customer Support
7.8
395
7.9
1008
7.8
401
7.8
988
7.9
461
8.0
1018
7.6
326
|
Verified
7.5
1476
7.8
362
7.7
960
Reporting & Analytics
7.9
527
|
Verified
8.0
1869
|
Verified
7.9
551
|
Verified
8.3
1957
|
Verified
7.6
388
|
Verified
7.9
1720
|
Verified
Mobile & Social
7.8
357
|
Verified
7.6
1423
|
Verified
7.7
353
|
Verified
7.4
1376
|
Verified
7.8
416
|
Verified
7.9
1588
|
Verified
Platform
7.9
315
|
Verified
8.2
1342
|
Verified
8.1
310
|
Verified
8.3
1334
8.4
321
|
Verified
8.4
1358
|
Verified
8.0
215
|
Verified
8.2
1169
|
Verified
7.3
88
7.3
1059
|
Verified
7.6
250
|
Verified
7.8
1171
8.3
320
|
Verified
8.7
1324
|
Verified
7.6
215
|
Verified
7.8
1125
Integration
8.0
288
|
Verified
8.1
1227
|
Verified
7.6
237
|
Verified
8.0
1163
|
Verified
7.3
224
|
Verified
7.8
1091
|
Verified
Generative AI
6.8
28
Feature Not Available
Agentic AI - CRM
7.5
8
7.3
169
8.5
8
7.6
171
7.9
8
7.5
169
8.1
8
7.3
169
7.6
7
7.3
168
7.7
8
7.3
169
7.9
8
7.6
171
Email Marketing
Not enough data
8.2
210
Not enough data
8.2
211
Not enough data
7.8
205
Not enough data
8.2
209
Not enough data
8.3
211
Not enough data
8.2
206
Not enough data
7.9
205
Not enough data
8.2
203
Not enough data
7.5
197
Reporting & Analytics
Not enough data
7.5
192
Not enough data
8.2
205
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
7.0
25
Not enough data
6.9
25
Not enough data
7.3
25
Not enough data
7.5
24
Not enough data
7.5
25
Integration
Not enough data
8.2
226
Not enough data
7.8
223
Not enough data
7.9
220
Not enough data
8.2
220
Not enough data
7.2
213
Not enough data
7.3
210
Customization
Not enough data
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Additional Functionality
Not enough data
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Agentic AI - Sales Performance Management
Not enough data
7.2
66
Not enough data
7.3
65
Not enough data
7.4
64
Incentives
Not enough data
6.9
391
Not enough data
7.4
400
Not enough data
Feature Not Available
Not enough data
7.1
395
Personalization
Not enough data
7.7
414
Not enough data
7.9
408
Not enough data
8.3
428
Not enough data
8.0
411
Administrative
Not enough data
7.8
408
Not enough data
7.7
401
Not enough data
7.5
387
Agentic AI - Email Tracking
Not enough data
7.7
56
Not enough data
7.8
57
Not enough data
7.7
57
Not enough data
7.5
55
Not enough data
7.6
56
Not enough data
7.8
56
Not enough data
8.1
55
Analytics
Not enough data
8.0
255
Not enough data
8.2
256
Not enough data
8.1
249
Customizations
Not enough data
8.2
267
Not enough data
8.3
256
Not enough data
8.3
269
Not enough data
7.9
257
Not enough data
8.3
258
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
7.3
57
Not enough data
7.4
58
Not enough data
7.4
58
Not enough data
7.3
58
Not enough data
7.3
57
Data Sourcing
8.2
35
7.8
425
8.6
43
8.0
431
8.3
35
7.9
426
8.7
40
8.4
435
8.0
36
8.0
420
Predictive Analytics
7.9
37
7.7
422
7.9
38
7.8
424
7.8
33
7.4
407
7.8
35
7.7
416
Sales Management
8.5
37
8.7
441
8.1
30
7.6
410
8.7
32
8.3
419
8.8
39
8.7
441
Categories
Categories
Shared Categories
Insightly CRM and Pipedrive are categorized as CRM and Sales Analytics
Unique Categories
Insightly CRM has no unique categories
Pipedrive is categorized as Email Marketing, Sales Performance Management, Email Tracking, and Online Form Builder
Reviews
Reviewers' Company Size
Insightly CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
10.1%
Information Technology and Services
6.0%
Construction
4.8%
Computer Software
4.1%
Financial Services
3.9%
Other
71.1%
Computer Software
10.9%
Information Technology and Services
10.1%
Marketing and Advertising
10.1%
Financial Services
4.2%
Real Estate
3.2%
Other
61.5%
Alternatives
Discussions
What is the best of linking email to insightly?
2 Comments
MK
We connect our exchange account but gmail work too - pretty simple. Alternative is to bcc Insightly on outgoing mail and capture them that way. Read more
What is Insightly CRM used for?
2 Comments
DB
Insightly includes project management capabilities that allow users to plan, execute, and monitor projects from within the CRM platformRead more
Will you’re software link with mailchimp
1 Comment
CL
Yes, Insightly integrates with MailChimp.
Learn more details here:
https://www.insightly.com/product/connect-to-apps/mailchimp-crm/Read more
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
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