Compare InsideSales and sales-i 
At a Glance
Market Segments
Enterprise (48.4% of reviews)
Mid-Market (53.4% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
InsideSales
Star Rating
(618)4.5 out of 5
Market Segments
Enterprise (48.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about InsideSalessales-i
Star Rating
(137)4.3 out of 5
Market Segments
Mid-Market (53.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about sales-iInsideSales vs sales-i
When assessing the two solutions, reviewers found InsideSales easier to use and set up. Reviewers also felt that InsideSales was easier to do business with overall. However, reviewers felt that administration of both products was equally easy.
- Reviewers felt that InsideSales meets the needs of their business better than sales-i.
- When comparing quality of ongoing product support, reviewers felt that InsideSales is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of InsideSales over sales-i.
Pricing
Entry-Level Pricing
InsideSales
No pricing availablesales-i
No pricing availableFree Trial
InsideSales
Free Trial is available
sales-i
No trial information availableRatings
Meets Requirements
8.9
487
8.4
115
Ease of Use
8.9
491
8.1
115
Ease of Setup
8.4
94
8.3
50
Ease of Admin
8.4
96
8.4
52
Quality of Support
9.1
479
8.6
112
Has the product been a good partner in doing business?
9.2
92
8.9
50
Product Direction (% positive)
9.0
473
8.7
114
Features by Category
Sales Force Automation
Not enough data
7.5
14
Not enough data
Feature Not Available
Not enough data
7.2
13
Not enough data
7.6
14
Not enough data
Feature Not Available
Not enough data
7.8
13
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Marketing Automation
Not enough data
Feature Not Available
Not enough data
6.9
12
Not enough data
Feature Not Available
Not enough data
7.3
11
Customer Support
Not enough data
7.4
12
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reporting & Analytics
Not enough data
7.7
14
Not enough data
8.0
14
Not enough data
6.5
12
Mobile & Social
Not enough data
4.8
9
Not enough data
5.2
10
Not enough data
7.9
12
Platform
Not enough data
6.7
7
Not enough data
6.7
7
Not enough data
8.1
7
Not enough data
Not enough data
Not enough data
6.7
5
Not enough data
6.4
6
Not enough data
8.3
6
Not enough data
8.1
6
Integration
Not enough data
8.1
6
Not enough data
7.8
6
Not enough data
6.3
5
Generative AI
Not enough data
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Availability
8.8
94
Not enough data
8.6
92
Not enough data
8.4
77
|
Verified
Not enough data
Not enough data
Not enough data
Data Accuracy
8.5
85
Not enough data
8.5
81
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.7
22
Not enough data
8.2
29
|
Verified
Not enough data
8.8
31
Not enough data
8.3
29
|
Verified
Not enough data
Not enough data
Not enough data
9.1
23
Not enough data
Features
8.6
67
Not enough data
9.1
89
Not enough data
8.4
73
Not enough data
8.7
77
|
Verified
Not enough data
8.8
95
|
Verified
Not enough data
8.7
79
|
Verified
Not enough data
8.7
79
|
Verified
Not enough data
8.6
80
|
Verified
Not enough data
8.9
83
|
Verified
Not enough data
Lead Facilitation
9.4
8
Not enough data
8.7
21
Not enough data
9.4
27
Not enough data
9.4
20
Not enough data
Organization
9.4
24
Not enough data
9.4
27
Not enough data
9.1
18
Not enough data
Performance Analysis
8.9
17
Not enough data
9.1
25
Not enough data
Sales Analysis
9.4
13
Not enough data
9.0
18
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
9.1
225
|
Verified
Not enough data
9.0
228
|
Verified
Not enough data
9.0
228
Not enough data
8.8
173
|
Verified
Not enough data
9.1
219
|
Verified
Not enough data
8.9
19
Not enough data
8.6
11
Not enough data
Repeatability and Reportability
8.9
197
|
Verified
Not enough data
9.1
209
|
Verified
Not enough data
9.1
200
|
Verified
Not enough data
8.7
175
|
Verified
Not enough data
8.2
15
Not enough data
AI and Automation
8.8
20
Not enough data
8.4
17
Not enough data
8.7
17
Not enough data
8.9
15
Not enough data
8.2
15
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
8.1
16
Not enough data
8.2
19
Not enough data
6.3
8
Not enough data
8.8
25
|
Verified
Not enough data
Personalization
8.3
17
|
Verified
Not enough data
8.3
17
|
Verified
Not enough data
8.8
23
|
Verified
Not enough data
8.3
18
Not enough data
Administrative
9.2
28
|
Verified
Not enough data
9.1
18
|
Verified
Not enough data
8.8
18
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
9.1
175
Not enough data
9.1
169
Not enough data
9.2
171
Not enough data
Customizations
9.2
186
Not enough data
9.3
174
Not enough data
9.3
180
Not enough data
8.9
155
Not enough data
9.3
184
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.9
131
8.7
23
9.0
124
8.7
24
9.0
107
8.1
20
8.9
156
8.2
22
8.7
127
8.4
21
Predictive Analytics
8.6
135
Feature Not Available
8.7
114
7.1
21
8.5
99
Feature Not Available
8.8
112
Feature Not Available
Sales Management
8.9
128
7.5
17
8.8
153
7.5
17
8.9
150
7.9
19
9.1
183
8.0
19
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
8.9
291
Not enough data
8.9
312
Not enough data
9.1
322
Not enough data
9.3
372
Not enough data
Not enough data
Not enough data
Contacts
8.9
333
Not enough data
8.8
309
Not enough data
8.8
308
Not enough data
Insights
8.9
341
Not enough data
8.7
303
Not enough data
8.9
254
Not enough data
9.0
309
Not enough data
8.7
308
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
InsideSales and sales-i are categorized as Sales Analytics
Unique Categories
InsideSales is categorized as Sales Engagement, Outbound Call Tracking, Email Tracking, Sales Performance Management, Sales Intelligence, and AI Sales Assistant
sales-i is categorized as CRM
Reviews
Reviewers' Company Size
InsideSales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
sales-i
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.7%
Computer Software
16.0%
Marketing and Advertising
12.9%
Telecommunications
6.9%
Financial Services
5.6%
Other
35.8%
Business Supplies and Equipment
15.3%
Building Materials
13.7%
Automotive
12.2%
Wholesale
9.2%
Retail
6.1%
Other
43.5%
Discussions
Is Playbooks Salesforce lightning ready?
1 Comment
Official Response from InsideSales
Yes, Playbooks works seamlessly with Salesforce lightning. Read more
Does Playbooks work with the Microsoft Dynamics cloud solution?
1 Comment
Official Response from InsideSales
Yes, Playbooks works with the cloud Microsoft Dynamics CRM. Read more
Do you think Playbooks will integrate more "Plays" into the system by the end of 2020?
1 Comment
MP
Plays are written by users with permission, not by playbooksRead more
sales-i has no more discussions with answers
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