Compare InsideSales and Pipedrive 
At a Glance
Market Segments
Enterprise (48.4% of reviews)
Small-Business (72.6% of reviews)
Entry-Level Pricing
No pricing available
$24.00 1 Seats Per Month
InsideSales
Star Rating
(618)4.5 out of 5
Market Segments
Enterprise (48.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about InsideSalesPipedrive
Star Rating
(2,971)4.3 out of 5
Market Segments
Small-Business (72.6% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Pipedrive excels in user satisfaction, with many users appreciating its intuitive interface and powerful sales automation tools. One user mentioned, "It's like having an assistant, telling me what to do every day," highlighting its effectiveness in managing daily tasks.
- Users say that InsideSales offers a strong onboarding experience, with feedback noting that the integration setup and overall user experience from launch were "very easy" and "fairly quick." This can be particularly beneficial for teams looking to get up and running swiftly.
- Reviewers mention that Pipedrive's email integration is a standout feature, making it easy to send automations and manage client communications. Users have noted how helpful it is for sorting clients and tracking interactions, which enhances their workflow significantly.
- According to verified reviews, InsideSales shines in its task management capabilities, with users loving the feature that reminds them when to call leads. This functionality helps streamline their daily activities, allowing for a more focused approach to sales.
- G2 reviewers highlight that while Pipedrive has a higher overall satisfaction score, InsideSales users appreciate its quality of support, with many praising the ongoing assistance they receive. This can be a crucial factor for teams that require consistent help as they navigate the software.
- Users report that Pipedrive is particularly well-suited for small businesses, with a significant portion of its user base coming from this segment. In contrast, InsideSales tends to cater more towards enterprise-level clients, which may influence the choice depending on the size and needs of the organization.
Pricing
Entry-Level Pricing
InsideSales
No pricing availablePipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
InsideSales
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
8.9
487
8.5
2,575
Ease of Use
8.9
491
8.8
2,612
Ease of Setup
8.4
94
8.7
1,619
Ease of Admin
8.4
96
8.6
1,019
Quality of Support
9.1
479
8.4
2,202
Has the product been a good partner in doing business?
9.2
92
8.7
987
Product Direction (% positive)
9.0
473
8.8
2,537
Features by Category
Sales Force Automation
Not enough data
8.5
2040
|
Verified
Not enough data
Feature Not Available
Not enough data
8.9
2100
|
Verified
Not enough data
8.6
2094
|
Verified
Not enough data
7.7
1614
|
Verified
Not enough data
8.3
1118
|
Verified
Not enough data
7.7
1615
|
Verified
Not enough data
7.7
1569
Not enough data
7.8
1674
Marketing Automation
Not enough data
7.5
1511
|
Verified
Not enough data
7.5
1492
|
Verified
Not enough data
8.5
1848
|
Verified
Not enough data
7.5
1448
|
Verified
Customer Support
Not enough data
7.9
1008
Not enough data
7.8
988
Not enough data
8.0
1019
Not enough data
7.5
1476
Not enough data
7.7
961
Reporting & Analytics
Not enough data
8.0
1870
|
Verified
Not enough data
8.3
1958
|
Verified
Not enough data
7.9
1720
|
Verified
Mobile & Social
Not enough data
7.6
1424
|
Verified
Not enough data
7.4
1376
|
Verified
Not enough data
7.9
1589
|
Verified
Platform
Not enough data
8.2
1342
|
Verified
Not enough data
8.3
1334
Not enough data
8.4
1358
|
Verified
Not enough data
8.2
1169
|
Verified
Not enough data
7.3
1059
|
Verified
Not enough data
7.8
1171
Not enough data
8.7
1324
|
Verified
Not enough data
7.8
1125
Integration
Not enough data
8.1
1228
|
Verified
Not enough data
8.0
1163
|
Verified
Not enough data
7.8
1091
|
Verified
Generative AI
Not enough data
Feature Not Available
Agentic AI - CRM
Not enough data
7.3
169
Not enough data
7.6
172
Not enough data
7.5
170
Not enough data
7.3
169
Not enough data
7.3
168
Not enough data
7.3
169
Not enough data
7.6
172
Email Marketing
Not enough data
8.2
210
Not enough data
8.2
211
Not enough data
7.8
205
Not enough data
8.2
209
Not enough data
8.3
211
Not enough data
8.2
206
Not enough data
7.9
205
Not enough data
8.2
203
Not enough data
7.5
197
Reporting & Analytics
Not enough data
7.5
192
Not enough data
8.2
205
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
7.0
25
Not enough data
6.9
25
Not enough data
7.3
25
Not enough data
7.5
24
Not enough data
7.5
25
Integration
Not enough data
8.2
226
Not enough data
7.8
223
Not enough data
7.9
220
Not enough data
8.2
220
Not enough data
7.2
213
Not enough data
7.3
210
Data Availability
8.8
94
Not enough data
8.6
92
Not enough data
8.4
77
|
Verified
Not enough data
Not enough data
Not enough data
Data Accuracy
8.5
85
Not enough data
8.5
81
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.7
22
Not enough data
8.2
29
|
Verified
Not enough data
8.8
31
Not enough data
8.3
29
|
Verified
Not enough data
Not enough data
Not enough data
9.1
23
Not enough data
Features
8.6
67
Not enough data
9.1
89
Not enough data
8.4
73
Not enough data
8.7
77
|
Verified
Not enough data
8.8
95
|
Verified
Not enough data
8.7
79
|
Verified
Not enough data
8.7
79
|
Verified
Not enough data
8.6
80
|
Verified
Not enough data
8.9
83
|
Verified
Not enough data
Lead Facilitation
9.4
8
Not enough data
8.7
21
Not enough data
9.4
27
Not enough data
9.4
20
Not enough data
Organization
9.4
24
Not enough data
9.4
27
Not enough data
9.1
18
Not enough data
Performance Analysis
8.9
17
Not enough data
9.1
25
Not enough data
Sales Analysis
9.4
13
Not enough data
9.0
18
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
9.1
225
|
Verified
Not enough data
9.0
228
|
Verified
Not enough data
9.0
228
Not enough data
8.8
173
|
Verified
Not enough data
9.1
219
|
Verified
Not enough data
8.9
19
Not enough data
8.6
11
Not enough data
Repeatability and Reportability
8.9
197
|
Verified
Not enough data
9.1
209
|
Verified
Not enough data
9.1
200
|
Verified
Not enough data
8.7
175
|
Verified
Not enough data
8.2
15
Not enough data
AI and Automation
8.8
20
Not enough data
8.4
17
Not enough data
8.7
17
Not enough data
8.9
15
Not enough data
8.2
15
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Additional Functionality
Not enough data
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Agentic AI - Sales Performance Management
Not enough data
7.2
66
Not enough data
7.3
65
Not enough data
7.4
64
Incentives
8.1
16
6.9
391
8.2
19
7.4
400
6.3
8
Feature Not Available
8.8
25
|
Verified
7.1
395
Personalization
8.3
17
|
Verified
7.7
414
8.3
17
|
Verified
7.9
408
8.8
23
|
Verified
8.3
428
8.3
18
8.0
411
Administrative
9.2
28
|
Verified
7.8
408
9.1
18
|
Verified
7.7
401
8.8
18
7.5
387
Agentic AI - Email Tracking
Not enough data
7.7
56
Not enough data
7.8
57
Not enough data
7.7
57
Not enough data
7.5
55
Not enough data
7.6
56
Not enough data
7.8
56
Not enough data
8.1
55
Analytics
9.1
175
8.0
255
9.1
169
8.2
256
9.2
171
8.1
249
Customizations
9.2
186
8.2
267
9.3
174
8.3
256
9.3
180
8.3
269
8.9
155
7.9
257
9.3
184
8.3
258
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
7.3
57
Not enough data
7.4
58
Not enough data
7.4
58
Not enough data
7.3
58
Not enough data
7.3
57
Data Sourcing
8.9
131
7.8
425
9.0
124
8.0
431
9.0
107
7.9
426
8.9
156
8.4
435
8.7
127
8.0
420
Predictive Analytics
8.6
135
7.7
422
8.7
114
7.8
424
8.5
99
7.4
407
8.8
112
7.7
416
Sales Management
8.9
128
8.7
441
8.8
153
7.6
410
8.9
150
8.3
419
9.1
183
8.7
441
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
8.9
291
Not enough data
8.9
312
Not enough data
9.1
322
Not enough data
9.3
372
Not enough data
Not enough data
Not enough data
Contacts
8.9
333
Not enough data
8.8
309
Not enough data
8.8
308
Not enough data
Insights
8.9
341
Not enough data
8.7
303
Not enough data
8.9
254
Not enough data
9.0
309
Not enough data
8.7
308
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
InsideSales and Pipedrive are categorized as Sales Analytics, Email Tracking, and Sales Performance Management
Unique Categories
InsideSales is categorized as Sales Engagement, Outbound Call Tracking, Sales Intelligence, and AI Sales Assistant
Reviews
Reviewers' Company Size
InsideSales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.7%
Computer Software
16.0%
Marketing and Advertising
12.9%
Telecommunications
6.9%
Financial Services
5.6%
Other
35.8%
Computer Software
10.9%
Information Technology and Services
10.1%
Marketing and Advertising
10.1%
Financial Services
4.2%
Real Estate
3.2%
Other
61.5%
Discussions
Is Playbooks Salesforce lightning ready?
1 Comment
Official Response from InsideSales
Yes, Playbooks works seamlessly with Salesforce lightning. Read more
Does Playbooks work with the Microsoft Dynamics cloud solution?
1 Comment
Official Response from InsideSales
Yes, Playbooks works with the cloud Microsoft Dynamics CRM. Read more
Do you think Playbooks will integrate more "Plays" into the system by the end of 2020?
1 Comment
MP
Plays are written by users with permission, not by playbooksRead more
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
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