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# InsideSales vs Outreach Comparison - What are their main differences?

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InsideSalesOutreach[+ Add Product](#)

Reviews

**InsideSales** [

4.5/5(618)

](https://www.g2.com/products/insidesales/reviews#reviews)

**Outreach** [

4.3/5(3,668)

](https://www.g2.com/products/outreach/reviews#reviews)

Pricing

**InsideSales**
Free Trial

No pricing available

**Outreach**
 **Contact Us** · Future Outreach Customers

**Pricing Insights**
from reviews

Time to Implement

**InsideSales**
3 months

Based on 9 responses

**Outreach**
1 monthFaster

Based on 158 responses

Return on Investment

**InsideSales**
18 months

Based on 7 responses

**Outreach**
11 months7 months sooner

Based on 117 responses

Perceived Cost

**InsideSales**
$$$$$

**Outreach**
$$$$$

Average Discount

**InsideSales**
10%

**Outreach**
12%2% more

 ![InsideSales](https://images.g2crowd.com/uploads/product/hd_favicon/0bd749868ac601b505217ac3021a37cd/insidesales.svg "InsideSales")

 ![Outreach](https://images.g2crowd.com/uploads/product/hd_favicon/1521467568/outreach.png "Outreach")

G2 offers free advice on this comparison.

Chat with an expert

How do we contact you?

 ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message

 ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call

Who do you want to talk with?

 ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent

 ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human

Pros & Cons

**InsideSales**
Not enough data

**Outreach**
[
Ease of Use (80)
](https://www.g2.com/products/outreach/reviews?filters%5Bsentiment_snippet%5D=1661800&qs=pros-and-cons#reviews)[
Automation (49)
](https://www.g2.com/products/outreach/reviews?filters%5Bsentiment_snippet%5D=1661386&qs=pros-and-cons#reviews)[
Missing Features (32)
](https://www.g2.com/products/outreach/reviews?filters%5Bsentiment_snippet%5D=1662492&qs=pros-and-cons#reviews)[
Learning Curve (23)
](https://www.g2.com/products/outreach/reviews?filters%5Bsentiment_snippet%5D=1657367&qs=pros-and-cons#reviews)

Integrations

**InsideSales**
Not enough data

**Outreach**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4fac05402fe43361a53e62b04e561fd1/6sense-sales.png "Product Avatar Image")

6sense Sales Intelligence

](https://www.g2.com/products/6sense-sales/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image")

Aircall

](https://www.g2.com/products/aircall/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_99c4bd25dc044ae603ad32e419e76983/apollo-io.png "Product Avatar Image")

Apollo.io

](https://www.g2.com/products/apollo-io/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fc8badc9729846eda58f936bcfe9b05e/asana-for-gmail-for-g-suite.jpg "Product Avatar Image")

Asana for Gmail for G Suite

](https://www.g2.com/products/asana-for-gmail-for-g-suite/reviews)[
View all
](https://www.g2.com/products/outreach/integrations)

Screenshots

**InsideSales**
 ![InsideSales screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/120552/1-Create-a-Play.png)

**Outreach**
 ![Outreach screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/73872/pipeline-management-screenshot.png)

Ratings

Meets Requirements

**InsideSales**

8.9

8.9487

**Outreach**

8.7

8.72,782

Ease of Use

**InsideSales**

8.9

8.9491

**Outreach**

8.3

8.32,799

Ease of Setup

**InsideSales**

8.4

8.494

**Outreach**

7.8

7.8959

Ease of Admin

**InsideSales**

8.4

8.496

**Outreach**

7.8

7.8776

Quality of Support

**InsideSales**

9.1

9.1479

**Outreach**

8.3

8.32,525

Has the product been a good partner in doing business?

**InsideSales**

9.2

9.292

**Outreach**

8.5

8.5762

Product Direction (% positive)

**InsideSales**

9.0

9.0473

**Outreach**

8.4

8.42,532

Features

AI Sales Assistant[Hide 60 FeaturesShow 60 Features](javascript:void(0);)

9.2

35

7.7

67

Lead Facilitation

Lead Qualification

8.7(won by 1.3)

21

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.4

37

Lead Follow-up

9.4(won by 0.9)

27

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.5

44

Meeting Scheduling 

9.4(won by 1.1)

20

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.3

41

Customer-facing Chatbot

9.4(won by default)

8

Feature Not Available

Organization

Opportunity and Pipeline Management 

9.4(won by 2.3)

24

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.1

37

Data Entry

9.4(won by 1.5)

27

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.9

38

Integrations / APIs

9.1(won by 1.4)

18

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.7

37

Third-Party Integrations

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Call Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Notes Management

Not enough data

Not enough data

Sales Activity Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Performance Analysis

Coaching 

8.9(won by 1.5)

17

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.4

38

Peformance Tracking

9.1(won by 0.8)

25

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.3

41

Email Tracking

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

Sales Analysis

ROI Forecasting 

9.4(won by 2.1)

13

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.3

37

Sales Forecasting 

9.0(won by 1.1)

18

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.9

39

Generative AI

AI Text Generation

Not enough data

7.8(won by default)

26

AI Text Summarization

Not enough data

7.6(won by default)

24

Generative AI

Not enough data

Not enough data

Agentic AI - AI Sales Assistant

Proactive Assistance

Not enough data

6.3(won by default)

5

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Additional Functionality

Email Response Control

Not enough data

Not enough data

Speech Recognition

Not enough data

Not enough data

Customer Engagement

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

AI Writing Assistant

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Sales Automation

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Lead Scoring

Not enough data

Not enough data

Templates

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Personalization

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Conversation Intelligence

Not enough data

Not enough data

Lead Engagement

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Omnichannel Outreach

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Sales Engagement[Hide 39 FeaturesShow 39 Features](javascript:void(0);)

8.8

244

7.5

1,166

Integrated Workflows

Task Management

9.1(won by 0.3)

225

|

Verified

8.8

1026

|

Verified

Email Tracking/Automation

9.0

228

|

Verified

9.1(won by 0.1)

1083

|

Verified

Calls and Voice

9.0(won by 0.6)

228

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.4

885

|

Verified

Other Outreach Options 

8.8(won by 0.6)

173

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.2

801

|

Verified

CRM Integration

9.1(won by 0.6)

219

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.5

1031

|

Verified

Calendar

8.9(won by 0.3)

19

8.6

402

Shared Records

8.6(won by 0.4)

11

8.2

349

Sales Pipeline Management

Not enough data

2.0(won by default)

5

Business Process Automation

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Repeatability and Reportability

Content Management

8.9(won by 0.6)

197

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.3

864

|

Verified

Workflow Management

9.1(won by 0.5)

209

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.6

970

|

Verified

Workflow Performance

9.1(won by 0.6)

200

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.5

933

|

Verified

Sales Coaching and Insights

8.7(won by 0.9)

175

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.8

771

|

Verified

Gamification

8.2(won by 1.2)

15

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.0

314

AI and Automation

Lead Prioritization

8.8(won by 1.0)

20

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.8

343

Lead Scoring

8.4(won by 1.1)

17

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.3

308

Best Time of Day Scheduling

8.7(won by 1.0)

17

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.7

346

Buyer Intelligence

8.9(won by 1.6)

15

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.3

300

Machine Learning

8.2(won by 1.2)

15

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.0

293

Generative AI

AI Text Generation

Not enough data

6.7(won by default)

138

Generative AI

Not enough data

Not enough data

Lead Generation

Not enough data

Not enough data

Agentic AI - Sales Engagement

Autonomous Task Execution

Not enough data

6.4(won by default)

26

Multi-step Planning

Not enough data

7.2(won by default)

26

Cross-system Integration

Not enough data

7.6(won by default)

26

Adaptive Learning

Not enough data

6.3(won by default)

26

Natural Language Interaction

Not enough data

6.7(won by default)

26

Proactive Assistance

Not enough data

6.8(won by default)

26

Decision Making

Not enough data

6.9(won by default)

25

Strategic Planning

Not enough data

Not enough data

Additional Functionality

Prospecting Tools

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Auto-Dialer

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Sales Performance Management[Hide 82 FeaturesShow 82 Features](javascript:void(0);)

8.4

35

8.1

399

Agentic AI - Sales Performance Management

Autonomous Task Execution

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Incentives

Badges

8.1(won by 0.6)

16

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.5

192

Triggers

8.2(tied score)

19

8.2(tied score)

233

|

Verified

Commission Calculator

6.3

8

6.9(won by 0.6)

164

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Leaderboards

8.8(won by 0.5)

25

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.3

245

|

Verified

Personalization

Profiles

8.3(tied score)

17

|

Verified

8.3(tied score)

263

|

Verified

Custom Reports

8.3(won by 0.5)

17

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.8

271

|

Verified

Dashboards

8.8(won by 0.6)

23

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.2

324

|

Verified

Goal Setting/Tracking

8.3(won by 0.3)

18

8.0

229

|

Verified

Sales Reports

Not enough data

Not enough data

Incentive Management

Not enough data

Not enough data

Administrative

Third-Party Integrations

9.2(won by 0.6)

28

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.6

306

|

Verified

Employee Structure

9.1(won by 0.7)

18

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.4

257

|

Verified

Behavior Monitoring

8.8(won by 0.3)

18

8.5

263

Additional Functionality

Generative AI

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Employee Reward Programs

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Ongoing Performance Tracking

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

Commission Management

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Sales Planning

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Quota Planning

Not enough data

Not enough data

Accounting

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Rewards Points

Not enough data

Not enough data

Organizational Charting

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Milestone Tracking

Not enough data

Not enough data

Territory Management

Not enough data

Not enough data

Performance Appraisal

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Sales Onboarding & Training

Not enough data

Not enough data

Employee Recognition

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Ratings/Reviews

Not enough data

Not enough data

API

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Training Management

Not enough data

Not enough data

Goal Management

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Lead Scoring

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Kanban Board

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Prospecting Tools

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Product Catalog

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Sales Pipeline Management

Not enough data

Not enough data

Appointment Scheduling

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Transfers/Routing

Not enough data

Not enough data

Activity/News Feed

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Revenue Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Call Logging

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Email Tracking[Hide 48 FeaturesShow 48 Features](javascript:void(0);)

9.2

196

7.7

1,577

Agentic AI - Email Tracking

Autonomous Task Execution

Not enough data

7.3(won by default)

16

Multi-step Planning

Not enough data

7.4(won by default)

19

Cross-system Integration

Not enough data

7.9(won by default)

17

Adaptive Learning

Not enough data

6.4(won by default)

16

Natural Language Interaction

Not enough data

6.4(won by default)

16

Proactive Assistance

Not enough data

6.3(won by default)

16

Decision Making

Not enough data

6.5(won by default)

16

Analytics

Open Rates

9.1(won by 0.3)

175

8.8

1445

Link Activity

9.1(won by 0.7)

169

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.4

1380

Attachment Activity

9.2(won by default)

171

Feature Not Available

Customizations

Email Platform Integration

9.2(won by 0.4)

186

8.8

1409

Email Scheduling

9.3(won by 0.4)

174

8.9

1441

Real-Time Notifications

9.3(won by 0.8)

180

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.5

1407

Email Categorization

8.9(won by 0.6)

155

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.3

1056

Templates

9.3(won by 0.3)

184

9.0

1452

Third-Party Integrations

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

6.8(won by default)

162

Generative AI

Not enough data

Not enough data

Additional Functionality

Contact Management

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Drip Campaigns

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Team Management

Not enough data

Not enough data

Click Tracking

Not enough data

Not enough data

Subscription Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

API

Not enough data

Not enough data

Location Tracking

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Geolocation

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Mailing List Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Audience Targeting

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Email Distribution

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Autoresponders

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Sales Analytics[Hide 58 FeaturesShow 58 Features](javascript:void(0);)

8.8

208

7.4

225

Agentic AI - Sales Analytics

Autonomous Task Execution

Not enough data

6.7(won by default)

8

Cross-system Integration

Not enough data

7.9(won by default)

8

Adaptive Learning

Not enough data

6.4(won by default)

7

Natural Language Interaction

Not enough data

6.4(won by default)

7

Proactive Assistance

Not enough data

6.4(won by default)

7

Third-Party Integrations

Not enough data

Not enough data

CRM Integration

Not enough data

Not enough data

Data Sourcing

Data Sourcing

8.9(won by 1.4)

131

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.5

165

Exporting & Sharing Data

9.0(won by 1.2)

124

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.8

181

Interactive Dashboards

8.9(won by 0.8)

156

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.1

193

Data Segmentation

8.7(won by 1.1)

127

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.6

171

Multi-Device Data Visualization

9.0(won by default)

107

Feature Not Available

Predictive Analytics

Lead Scoring

8.6(won by 1.3)

135

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.3

146

Opportunity Scoring

8.7(won by 1.3)

114

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.4

137

Risk Analysis

8.5(won by 1.5)

99

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.0

125

Live Forecasting

8.8(won by 1.5)

112

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.3

136

Budgeting/Forecasting

Not enough data

Not enough data

Correlation Analysis

Not enough data

Not enough data

Competitive Analysis

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

Statistical Analysis

Not enough data

Not enough data

Sales Management

Live Pipeline Management

8.9(won by 1.0)

128

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.9

148

Account-Based Analytics

8.9(won by 1.1)

150

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.8

163

Activity Tracking

9.1(won by 0.2)

183

8.9

193

Sales Gamification

8.8(won by default)

153

Feature Not Available

Predictive Analytics

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Opportunity Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Additional Functionality

Dynamic Modeling

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

API

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Dashboard Creation

Not enough data

Not enough data

Modeling & Simulation

Not enough data

Not enough data

Exception Reporting

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

"What If" Scenarios

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Graphical Data Presentation

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Business Process Control

Not enough data

Not enough data

Multi-Currency

Not enough data

Not enough data

Pipeline Reports

Not enough data

Not enough data

Outbound Call Tracking[Hide 51 FeaturesShow 51 Features](javascript:void(0);)

8.9

386

7.7

1,322

Agentic AI - Outbound Call Tracking

Autonomous Task Execution

Not enough data

4.7(won by default)

11

Natural Language Interaction

Not enough data

5.5(won by default)

10

Calling

Record Calls

8.9(won by 0.4)

291

8.5

820

Generate Location

8.9(won by 1.0)

312

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.9

907

Call Types

9.1(won by 0.7)

322

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.4

1034

Click-to-Call

9.3(won by 0.6)

372

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.7

1094

Auto Dialer

Not enough data

5.6(won by default)

21

Contacts

Personalization

8.9(won by 0.3)

333

8.6

1149

Information Locater

8.8(won by 0.8)

309

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.0

986

Record Prospect Data

8.8(won by 0.4)

308

8.4

1069

Contact Management

Not enough data

Not enough data

Insights

Notes

8.9(won by 0.6)

341

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.3

1096

|

Verified

Daily Summary

8.7(won by 0.4)

303

8.3

1055

Automated Voicemails

8.9(won by 1.2)

254

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.7

595

Automated Emails

9.0

309

9.1(won by 0.1)

1192

Sorts Prospects

8.7(won by 0.6)

308

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.1

1035

Automated Note Taking

Not enough data

6.9(won by default)

14

AI/Machine Learning

Not enough data

Not enough data

Additional Functionality

Meeting Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Recommendations

Not enough data

Not enough data

Lead Distribution

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Sales Pipeline Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Automatic Call Distribution

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Deal Management

Not enough data

Not enough data

Call List Management

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

For Contact Centers

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Data Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

API

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Sales Intelligence[Hide 70 FeaturesShow 70 Features](javascript:void(0);)

8.7

123

Not enough data

Additional Functionality

Calendar Sync

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Conversation Intelligence

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

Strategic Planning

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Customer Profiles

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Lead Scoring

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Data Cleansing

Not enough data

Not enough data

Prospecting Tools

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Multi-Channel Data Collection

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Dashboard Creation

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Lead Generation

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Data Availability

Contact Data Availability

8.8(won by default)

94

Not enough data

Company Data Availability

8.6(won by default)

92

Not enough data

Industry Research Availability

8.4(won by default)

77

|

Verified

Not enough data

Technographic Data Availability

Not enough data

Not enough data

Data Accuracy

Contact Data Accuracy

8.5(won by default)

85

Not enough data

Company Data Accuracy

8.5(won by default)

81

Not enough data

Technographic Data Accuracy

Not enough data

Not enough data

Agentic AI - Sales Intelligence

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Calendar/Reminder System

Not enough data

Not enough data

Platform

Internationalization

8.7(won by default)

22

Not enough data

User, Role, and Access Management

8.2(won by default)

29

|

Verified

Not enough data

Performance and Reliability

8.8(won by default)

31

Not enough data

Reporting/Dashboards

8.3(won by default)

29

|

Verified

Not enough data

APIs

9.1(won by default)

23

Not enough data

Mobile User Support

Not enough data

Not enough data

Deal Management

Not enough data

Not enough data

Sales Pipeline Management

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Territory Management

Not enough data

Not enough data

Sales Activity Management

Not enough data

Not enough data

Features

Lead Builder

8.6(won by default)

67

Not enough data

Integration to CRM/Marketing Automation

9.1(won by default)

89

Not enough data

Data Cleaning/Enrichment

8.4(won by default)

73

Not enough data

Data Segmentation/Filtering

8.7(won by default)

77

|

Verified

Not enough data

Search

8.8(won by default)

95

|

Verified

Not enough data

News/People Alerts

8.7(won by default)

79

|

Verified

Not enough data

Connections

8.7(won by default)

79

|

Verified

Not enough data

Reporting

8.6(won by default)

80

|

Verified

Not enough data

Messaging

8.9(won by default)

83

|

Verified

Not enough data

Real-Time Data

Not enough data

Not enough data

Intent Data

Not enough data

Not enough data

Sales Automation

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

AI SDRs[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

6.4

7

Feedback Management

Feedback Management

Not enough data

Not enough data

Document Management

Document Management

Not enough data

Not enough data

Reporting/Analytics

Reporting/Analytics

Not enough data

Not enough data

Security & Compliance

Security & Compliance

Not enough data

Not enough data

Human-in-the-loop (HITL)

Human-in-the-loop (HITL)

Not enough data

Not enough data

Personalized Outreach

Personalized Outreach

Not enough data

Not enough data

Conversational AI

Conversational AI

Not enough data

Not enough data

Dynamic Modeling

Dynamic Modeling

Not enough data

Not enough data

CRM Integration

CRM Integration

Not enough data

Not enough data

Agent Customization

Agent Customization

Not enough data

Not enough data

Omnichannel Outreach

Omnichannel Outreach

Not enough data

Not enough data

Follow-Up Scheduling

Follow-Up Scheduling

Not enough data

Not enough data

Lead Generation

Lead Generation

Not enough data

Not enough data

Inquiry Routing

Inquiry Routing

Not enough data

Not enough data

Multi-Channel Campaigns

Multi-Channel Campaigns

Not enough data

Not enough data

Independent Decision Making

Independent Decision Making

Not enough data

Not enough data

Outreach Performance Analytics

Outreach Performance Analytics

Not enough data

Not enough data

Customer Interaction Automation

Customer Interaction Automation

Not enough data

Not enough data

Problem Solving

Problem Solving

Not enough data

Not enough data

Task Automation

Task Automation

Not enough data

Not enough data

Prospect Prioritization

Prospect Prioritization

Not enough data

Not enough data

Real-time Conversations

Real-time Conversations

Not enough data

Not enough data

Sales Follow-Up

Sales Follow-Up

Not enough data

Not enough data

Data Enrichment

Data Enrichment

Not enough data

Not enough data

Lead Qualification

Lead Qualification

Not enough data

Not enough data

Sales Automation

Sales Automation

Not enough data

Not enough data

Automation

Sales Follow-Up

Not enough data

7.8(won by default)

6

Feedback Collection

Not enough data

Not enough data

Document Processing

Not enough data

Not enough data

Lead Generation

Not enough data

Not enough data

Customer Interaction Automation

Not enough data

Not enough data

Autonomy

Problem Solving

Not enough data

Not enough data

Task Execution

Not enough data

Not enough data

Adaptive Responses

Not enough data

Not enough data

Independent Decision Making

Not enough data

Not enough data

Outbound Sales

Multichannel Campaign Execution

Not enough data

5.0(won by default)

5

Follow-Up Scheduling

Not enough data

Not enough data

Prospect Prioritization

Not enough data

Not enough data

Personalized Outreach

Not enough data

Not enough data

Outreach Performance Analytics

Not enough data

Not enough data

Inbound Sales

Data Enrichment

Not enough data

Not enough data

Inquiry Routing

Not enough data

Not enough data

Feedback Collection

Not enough data

Not enough data

Real-Time Engagement

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

Conversation Intelligence[Hide 48 FeaturesShow 48 Features](javascript:void(0);)

Not enough data

6.7

187

Call Analytics

Call Recording

Not enough data

8.4(won by default)

131

Machine Learning

Not enough data

7.8(won by default)

109

Call Analysis

Not enough data

7.9(won by default)

117

Lead Qualification

Not enough data

Feature Not Available

Trend Analysis

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Artificial Intelligence - Conversation Intelligence

Speech-to-Text

Not enough data

7.7(won by default)

97

Customer Scoring

Not enough data

Feature Not Available

Sentiment Analysis

Not enough data

Not enough data

Generative AI

AI Text Summarization

Not enough data

7.5(won by default)

40

Generative AI

Not enough data

Not enough data

Agentic AI - Conversation Intelligence

Autonomous Task Execution

Not enough data

6.0(won by default)

7

Multi-step Planning

Not enough data

6.4(won by default)

7

Cross-system Integration

Not enough data

6.0(won by default)

7

Adaptive Learning

Not enough data

5.7(won by default)

7

Natural Language Interaction

Not enough data

5.7(won by default)

7

Proactive Assistance

Not enough data

5.5(won by default)

7

Decision Making

Not enough data

6.0(won by default)

7

Third-Party Integrations

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Additional Functionality

Performance Metrics

Not enough data

Not enough data

Keyword Filtering

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

For Contact Centers

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Automatic Transcription

Not enough data

Not enough data

Playbooks

Not enough data

Not enough data

Employee Coaching Tools

Not enough data

Not enough data

Text Mining

Not enough data

Not enough data

Trend/Problem Indicators

Not enough data

Not enough data

Notes Management

Not enough data

Not enough data

Retention Tracking

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Recommendations

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

API

Not enough data

Not enough data

Rules-Based Workflow

Not enough data

Not enough data

Intent Recognition

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Revenue Operations & Intelligence (RO&I)[Hide 26 FeaturesShow 26 Features](javascript:void(0);)

Not enough data

7.9

114

Revenue Sourcing and Forecasting

Revenue History

Not enough data

7.5(won by default)

54

Pipeline Management

Not enough data

7.8(won by default)

62

Dashboard Analytics

Not enough data

8.2(won by default)

81

Multi-Device Data Visualization

Not enough data

8.1(won by default)

53

Data Segmentation

Not enough data

7.7(won by default)

60

Predictive Forecasting

Not enough data

8.0(won by default)

21

Revenue Operations Cadence

Not enough data

8.1(won by default)

23

CRM Data Enrichment

Calendar Sync

Not enough data

8.6(won by default)

93

Email Activity Capture

Not enough data

8.7(won by default)

101

Conversation Intelligence

Not enough data

8.2(won by default)

74

Contact Capture

Not enough data

8.2(won by default)

22

Marketing Leads

Not enough data

Feature Not Available

Account Management

Nonengaged Accounts

Not enough data

7.8(won by default)

69

Account optimization

Not enough data

7.8(won by default)

70

Historical Patterns

Not enough data

8.0(won by default)

70

Rep Performance

Not enough data

8.5(won by default)

81

Account Engagement

Not enough data

7.8(won by default)

24

Historical Win/Loss Patterns

Not enough data

8.1(won by default)

21

Agentic AI - Revenue Operations & Intelligence (RO&I)

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Website Integration

Not enough data

Not enough data

Sales Coaching[Hide 50 FeaturesShow 50 Features](javascript:void(0);)

Not enough data

8.1

253

Agentic AI - Sales Coaching

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Training

Knowledge Base

Not enough data

8.4(won by default)

198

|

Verified

Coaching Materials

Not enough data

8.2(won by default)

197

|

Verified

Playbook Creation

Not enough data

8.2(won by default)

179

|

Verified

Video Record

Not enough data

8.0(won by default)

142

|

Verified

Feedback

Review

Not enough data

8.3(won by default)

166

|

Verified

Scorecard

Not enough data

8.1(won by default)

163

|

Verified

Coaching Card

Not enough data

8.1(won by default)

142

Leaderboard

Not enough data

8.3(won by default)

175

|

Verified

Real-Time Updates

Not enough data

8.4(won by default)

193

|

Verified

Notifications

Not enough data

8.3(won by default)

191

|

Verified

Competition

Not enough data

Feature Not Available

Generative AI

AI Text Summarization

Not enough data

6.7(won by default)

21

Generative AI

Not enough data

Not enough data

Additional Functionality

Performance Metrics

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Automatic Transcription

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Built-in Course Authoring

Not enough data

Not enough data

Learning Paths/Tracks

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Conversation Intelligence

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

Goal Setting/Tracking

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Learning Management

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Training Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Recommendations

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Onboarding

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Revenue AI Platforms[Hide 15 FeaturesShow 15 Features](javascript:void(0);)

Not enough data

5.2

31

Agentic AI - Revenue AI Platforms

Natural Language Interaction

Not enough data

8.9(won by default)

9

Proactive Assistance

Not enough data

5.0(won by default)

6

Autonomous Task Execution

Not enough data

6.7(won by default)

9

Cross-system Integration

Not enough data

5.6(won by default)

12

Decision Making

Not enough data

4.3(won by default)

7

Adaptive Learning

Not enough data

Not enough data

Platform - Revenue AI Platforms

Conversation Intelligence

Not enough data

4.3(won by default)

7

Predictive Forecasting

Not enough data

2.5(won by default)

8

CRM Data Enrichment

Not enough data

4.3(won by default)

7

Actionable Insights

Not enough data

Not enough data

Risk Flagging

Not enough data

Not enough data

Workflow Orchestration

Not enough data

Not enough data

Sales Coaching

Not enough data

Not enough data

Pipeline & Deal Management

Not enough data

Not enough data

Customer Data Capture

Not enough data

Not enough data

Show 2 feature categories with incomplete data

Artificial Intelligence[Hide 37 FeaturesShow 37 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Tagging

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Data Extraction

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Speech Recognition

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Virtual Personal Assistant (VPA)

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

For eCommerce

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Machine Learning

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

AI Agents[Hide 7 FeaturesShow 7 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - AI Agents

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![InsideSales](https://images.g2crowd.com/uploads/product/hd_favicon/0bd749868ac601b505217ac3021a37cd/insidesales.svg "InsideSales")](https://www.g2.com/products/insidesales/reviews)

InsideSales

Small-Business(50 or fewer emp.)

15.5%

Mid-Market(51-1000 emp.)

36.1%

Enterprise(\> 1000 emp.)

48.4%

[![Outreach](https://images.g2crowd.com/uploads/product/hd_favicon/1521467568/outreach.png "Outreach")](https://www.g2.com/products/outreach/reviews)

Outreach

Small-Business(50 or fewer emp.)

19.1%

Mid-Market(51-1000 emp.)

59.2%

Enterprise(\> 1000 emp.)

21.7%

Small-Business

(50 or fewer emp.)

15.5%

19.1%

Mid-Market

(51-1000 emp.)

36.1%

59.2%

Enterprise

(\> 1000 emp.)

48.4%

21.7%

Reviewers' Industry

[![InsideSales](https://images.g2crowd.com/uploads/product/hd_favicon/0bd749868ac601b505217ac3021a37cd/insidesales.svg "InsideSales")](https://www.g2.com/products/insidesales/reviews)
InsideSales

Information Technology and Services

22.7%

Computer Software

16.0%

Marketing and Advertising

12.9%

Telecommunications

6.9%

Financial Services

5.6%

Other

35.8%

[![Outreach](https://images.g2crowd.com/uploads/product/hd_favicon/1521467568/outreach.png "Outreach")](https://www.g2.com/products/outreach/reviews)
Outreach

Computer Software

36.8%

Information Technology and Services

18.2%

Marketing and Advertising

7.2%

Internet

6.2%

Financial Services

3.1%

Other

28.5%

FAQs

## InsideSales vs Outreach FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Outreach vs InsideSales?

InsideSales stands out for higher reviewer satisfaction in setup and support, while Outreach is more widely adopted and praised for ease of use and automation.

| [Outreach](https://www.g2.com/products/outreach/reviews) | [InsideSales](https://www.g2.com/products/insidesales/reviews) |
| --- | --- |
| 4.3/5 (3574 reviews) | 4.5/5 (618 reviews) |
| Mid-Market | Enterprise |
| 7.7 | 8.4 |
| 8.3 | 9.1 |
| Ease of Use (80 all-time mentions) | — |

### How do the pricing models of Outreach and InsideSales compare?

InsideSales is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Outreach.

- **Outreach:** Reviewers frequently mention that Outreach is comparatively expensive, especially for smaller teams, and cite cost as a reason for switching to alternatives.
- **InsideSales:** Reviewers highlight satisfaction with value, but note that international calling fees can increase costs for global teams.
- **Switching reasons:** Recent Outreach reviews mention switching due to high cost and better value found in competitors.

### What are the best alternatives to Outreach and InsideSales?

The top three alternatives to Outreach and InsideSales are Salesloft, Agentforce Sales, and Clari.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Outreach](https://www.g2.com/products/outreach/reviews) | 4.3/5 (3574 reviews) | Mid-Market | Comparatively expensive for smaller teams | Ease of Use (80 all-time mentions) |
| [InsideSales](https://www.g2.com/products/insidesales/reviews) | 4.5/5 (618 reviews) | Enterprise | Higher value satisfaction, but international calling can be costly | — |
| [Salesloft](https://www.g2.com/products/salesloft/reviews) | 4.5/5 (4287 reviews) | Mid-Market | — | — |
| [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25875 reviews) | Mid-Market | — | — |
| [Clari](https://www.g2.com/products/clari/reviews) | 4.6/5 (5610 reviews) | Enterprise | — | — |

### Which Revenue AI Platforms features should I prioritize when comparing Outreach and InsideSales?

Buyers comparing Outreach and InsideSales should prioritize Ease of Setup, Quality of Support, Integrations, Automation, and Templates.

- **Ease of Setup:** Outreach 7.7, InsideSales 8.4
- **Quality of Support:** Outreach 8.3, InsideSales 9.1
- **Integrations:** Outreach has 39 all-time mentions for integrations; InsideSales integration strengths are not cited in recent reviews.
- **Automation:** Outreach has 49 all-time mentions for automation; InsideSales automation is referenced in recent reviews but without a publishable count.
- **Templates:** Both products are frequently cited for template use in recent reviews.

### What are the pros and cons of Outreach vs InsideSales?

Outreach is most praised for ease of use and automation, while InsideSales is recognized for strong support and setup experience.

- **Outreach strengths:** Ease of Use (80 all-time mentions), Automation (49), Helpful (47), Features (41), Time-saving (41), Integrations (39), Simple (31), Efficiency (28), Easy Integrations (27), Intuitive (27), Prospecting (27), User Interface (27), Tracking Ease (19), Customer Support (18), Email Tracking (18), Reporting (18)
- **Outreach trade-offs:** Missing Features (32), Limited Customization (19), Poor Customer Support (16), Sequence Issues (16)
- **InsideSales strengths:** Reviewers highlight strong onboarding, easy setup, and high-quality support, with a Quality of Support score of 9.1 and Ease of Setup score of 8.4.
- **InsideSales trade-offs:** Reviewers note international calling costs, integration challenges with non-Salesforce CRMs, and some negative feedback on support post-acquisition.

### Is Outreach or InsideSales better for small businesses?

Outreach is a better fit for small businesses, as it is more widely adopted in the mid-market and has strong small-business reviewer sentiment.

- **Outreach:** Largest segment is Mid-Market, with many reviewers noting ease of use and quick setup for smaller teams.
- **InsideSales:** Largest segment is Enterprise, and reviewers highlight its suitability for larger organizations and more complex sales teams.

### Which Revenue AI Platforms platform has better integrations?

Outreach is favored for integrations, with more reviewer-cited integration strengths and higher mention counts.

- **Outreach:** Integrates with Gong (16 all-time mentions), Nooks (8), and Lusha (1), with 39 all-time mentions for integrations overall.
- **InsideSales:** Integrations are referenced in reviews, but no specific third-party tools or mention counts are cited in recent data.

### How do Outreach and InsideSales compare on customer support?

InsideSales is rated higher for Quality of Support, with a 0.8-point advantage over Outreach (9.1 vs 8.3).

- **Outreach:** Reviewers describe support as generally helpful, but some mention inconsistent experiences and slow response times.
- **InsideSales:** Reviewers consistently praise support quality, onboarding, and responsiveness, especially for Salesforce users.

### Which is easier to implement, Outreach or InsideSales?

InsideSales is easier to implement, with a 0.7-point higher Ease of Setup score than Outreach (8.4 vs 7.7).

- **Outreach:** Reviewers note that setup is generally straightforward, but some mention a steep learning curve and complexity for new users.
- **InsideSales:** Reviewers highlight quick onboarding, intuitive setup, and a positive initial experience, especially for Salesforce-centric teams.

### Which product has better Templates?

Both Outreach and InsideSales are highly rated for Templates, with frequent positive mentions in recent reviews.

- **Outreach:** Templates are cited as a core feature in recent reviews, with 41 all-time mentions for features and 18 for reporting, supporting strong template usage and satisfaction.
- **InsideSales:** Reviewers frequently praise the ease of creating and using templates, with multiple recent reviews highlighting template-driven workflows and efficiency.

Alternatives

**InsideSales Alternatives**

 ![Salesloft](https://images.g2crowd.com/uploads/product/hd_favicon/133ac8908c1967e2913674b8ad18ab5f/salesloft.svg "Salesloft")

[
Salesloft
](/products/salesloft/reviews)

 ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")

[
HubSpot Sales Hub
](/products/hubspot-sales-hub/reviews)

 ![Revenue.io](https://images.g2crowd.com/uploads/product/hd_favicon/751abf86d128bfc8421ddb82f7bb9b67/revenue-io.svg "Revenue.io")

[
Revenue.io
](/products/revenue-io/reviews)

 ![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales")

[
Freshsales
](/products/freshsales/reviews)

**Outreach Alternatives**

 ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")

[
Salesforce Sales Cloud
](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)

 ![Salesloft](https://images.g2crowd.com/uploads/product/hd_favicon/133ac8908c1967e2913674b8ad18ab5f/salesloft.svg "Salesloft")

[
Salesloft
](/products/salesloft/reviews)

 ![Apollo.io](https://images.g2crowd.com/uploads/product/hd_favicon/774372bf572eb33280b101482ce703b9/apollo-io.svg "Apollo.io")

[
Apollo.io
](/products/apollo-io/reviews)

 ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")

[
HubSpot Sales Hub
](/products/hubspot-sales-hub/reviews)