Compare InsideSales and Outplay 
At a Glance
Market Segments
Enterprise (48.4% of reviews)
Small-Business (61.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
InsideSales
Star Rating
(618)4.5 out of 5
Market Segments
Enterprise (48.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about InsideSalesOutplay
Star Rating
(269)4.5 out of 5
Market Segments
Small-Business (61.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about OutplayInsideSales vs Outplay
When assessing the two solutions, reviewers found InsideSales easier to use and do business with overall. However, reviewers preferred the ease of set up with Outplay, along with administration.
- Reviewers felt that InsideSales meets the needs of their business better than Outplay.
- When comparing quality of ongoing product support, reviewers felt that InsideSales is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Outplay over InsideSales.
Pricing
Entry-Level Pricing
InsideSales
No pricing availableOutplay
No pricing availableFree Trial
InsideSales
Free Trial is available
Outplay
Free Trial is available
Ratings
Meets Requirements
8.9
487
8.5
203
Ease of Use
8.9
491
8.7
201
Ease of Setup
8.4
94
8.6
81
Ease of Admin
8.4
96
8.9
79
Quality of Support
9.1
479
9.0
199
Has the product been a good partner in doing business?
9.2
92
9.0
80
Product Direction (% positive)
9.0
473
9.3
187
Features by Category
Data Availability
8.8
94
Not enough data
8.6
92
Not enough data
8.4
77
|
Verified
Not enough data
Not enough data
Not enough data
Data Accuracy
8.5
85
Not enough data
8.5
81
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.7
22
Not enough data
8.2
29
|
Verified
Not enough data
8.8
31
Not enough data
8.3
29
|
Verified
Not enough data
Not enough data
Not enough data
9.1
23
Not enough data
Features
8.6
67
Not enough data
9.1
89
Not enough data
8.4
73
Not enough data
8.7
77
|
Verified
Not enough data
8.8
95
|
Verified
Not enough data
8.7
79
|
Verified
Not enough data
8.7
79
|
Verified
Not enough data
8.6
80
|
Verified
Not enough data
8.9
83
|
Verified
Not enough data
Lead Facilitation
9.4
8
Not enough data
8.7
21
Not enough data
9.4
27
Not enough data
9.4
20
Not enough data
Organization
9.4
24
Not enough data
9.4
27
Not enough data
9.1
18
Not enough data
Performance Analysis
8.9
17
Not enough data
9.1
25
Not enough data
Sales Analysis
9.4
13
Not enough data
9.0
18
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
9.1
225
|
Verified
8.9
135
|
Verified
9.0
228
|
Verified
9.2
145
|
Verified
9.0
228
8.4
110
|
Verified
8.8
173
|
Verified
8.4
119
|
Verified
9.1
219
|
Verified
8.0
119
|
Verified
8.9
19
8.4
93
8.6
11
8.2
81
Repeatability and Reportability
8.9
197
|
Verified
8.2
95
|
Verified
9.1
209
|
Verified
8.6
119
|
Verified
9.1
200
|
Verified
8.6
120
|
Verified
8.7
175
|
Verified
Feature Not Available
8.2
15
7.6
62
AI and Automation
8.8
20
8.0
92
8.4
17
7.9
77
8.7
17
8.0
88
8.9
15
7.5
68
8.2
15
7.4
64
Generative AI
Not enough data
7.1
14
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Grammar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Formatting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Type
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
8.1
16
Not enough data
8.2
19
Not enough data
6.3
8
Not enough data
8.8
25
|
Verified
Not enough data
Personalization
8.3
17
|
Verified
Not enough data
8.3
17
|
Verified
Not enough data
8.8
23
|
Verified
Not enough data
8.3
18
Not enough data
Administrative
9.2
28
|
Verified
Not enough data
9.1
18
|
Verified
Not enough data
8.8
18
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
9.1
175
8.4
100
9.1
169
8.3
94
9.2
171
8.1
77
Customizations
9.2
186
8.7
83
9.3
174
9.0
102
9.3
180
8.4
97
8.9
155
8.4
76
9.3
184
8.6
90
Generative AI
Not enough data
7.0
11
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.9
131
Not enough data
9.0
124
Not enough data
9.0
107
Not enough data
8.9
156
Not enough data
8.7
127
Not enough data
Predictive Analytics
8.6
135
Not enough data
8.7
114
Not enough data
8.5
99
Not enough data
8.8
112
Not enough data
Sales Management
8.9
128
Not enough data
8.8
153
Not enough data
8.9
150
Not enough data
9.1
183
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
8.9
291
8.9
58
|
Verified
8.9
312
7.9
45
|
Verified
9.1
322
7.9
51
|
Verified
9.3
372
8.8
58
|
Verified
Not enough data
Not enough data
Contacts
8.9
333
8.2
65
|
Verified
8.8
309
8.0
47
|
Verified
8.8
308
8.2
65
|
Verified
Insights
8.9
341
8.3
65
|
Verified
8.7
303
8.2
64
|
Verified
8.9
254
7.8
43
|
Verified
9.0
309
8.9
69
|
Verified
8.7
308
8.0
60
|
Verified
Not enough data
Not enough data
Categories
Categories
Shared Categories
InsideSales and Outplay are categorized as Sales Engagement, Outbound Call Tracking, Email Tracking, and AI Sales Assistant
Reviews
Reviewers' Company Size
InsideSales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Outplay
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.7%
Computer Software
16.0%
Marketing and Advertising
12.9%
Telecommunications
6.9%
Financial Services
5.6%
Other
35.8%
Computer Software
29.6%
Information Technology and Services
15.0%
Staffing and Recruiting
9.6%
Marketing and Advertising
9.6%
Financial Services
5.4%
Other
30.8%
Discussions
Is Playbooks Salesforce lightning ready?
1 Comment
Official Response from InsideSales
Yes, Playbooks works seamlessly with Salesforce lightning. Read more
Does Playbooks work with the Microsoft Dynamics cloud solution?
1 Comment
Official Response from InsideSales
Yes, Playbooks works with the cloud Microsoft Dynamics CRM. Read more
Do you think Playbooks will integrate more "Plays" into the system by the end of 2020?
1 Comment
MP
Plays are written by users with permission, not by playbooksRead more
Outplay has no discussions with answers
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