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Netcore Customer Engagement Platform
Optimized for quick response
At a Glance
Market Segments
Mid-Market (45.7% of reviews)
Mid-Market (47.6% of reviews)
Entry-Level Pricing
No pricing available
Free 10000 Monthly Active Users (MAU) Per Month
Insider One
Star Rating
(1,256)4.8 out of 5
Market Segments
Mid-Market (45.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Insider OneNetcore Customer Engagement Platform
Star Rating
(556)4.5 out of 5
Market Segments
Mid-Market (47.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10000 Monthly Active Users (MAU) Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Insider One excels in personalization capabilities, allowing businesses to tailor experiences for different customer segments effectively. Users appreciate the ability to create targeted journeys for first-time visitors and loyal customers, enhancing engagement and conversion rates.
- Users say that Netcore Customer Engagement Platform offers a powerful omnichannel reach, making it easier for businesses to connect with customers across various platforms. Reviewers highlight its marketing automation features as particularly beneficial for reaching customers efficiently.
- According to verified reviews, Insider One stands out for its speed of implementation and the responsiveness of its technical support. Users have noted that the guidance and ongoing support from account managers significantly enhance their experience, making it easier to leverage the platform's capabilities.
- Reviewers mention that while Netcore provides a user-friendly interface, it sometimes struggles with specific workflow configurations. Users have pointed out challenges in matching the platform to their unique needs, which can hinder optimal usage.
- G2 reviewers highlight that Insider One's advanced features, such as AI-driven tools for lead tracking and transaction management, significantly improve operational efficiency. Users have praised the platform for its ability to handle complex customer interactions seamlessly.
- Users report that while Netcore offers solid analytics capabilities, they find Insider One's real-time insights and reporting features to be more comprehensive. This difference allows Insider One users to make more informed decisions based on immediate data feedback.
Pricing
Entry-Level Pricing
Insider One
No pricing availableNetcore Customer Engagement Platform
Startup Plan
Free
10000 Monthly Active Users (MAU) Per Month
The startup package is specially designed, keeping the limitations of early-stage startups in mind, whether they prefer no-code tools or want affordable prices--all while still delivering an intelligent customer experience so they can succeed big time!
- Deep Segmentation, User Analytics, Unlimited User Journeys, Unlimited App Push Notifications, Unlimited Web Push Notifications
- 100,000 Emails Free Per Month, App Nudges & Contextual Walkthroughs, A/B Testing, Rule Based Website Personalization For D2C, Recommendations & Recently Viewed Widgets For D2C
- 24/7 Email Support, Onboarding Support, Scheduled Office Hours, Paid Add On - Emails, WhatsApp, SMS
Free Trial
Insider One
Free Trial is available
Netcore Customer Engagement Platform
No trial information availableRatings
Meets Requirements
9.4
1,134
8.7
484
Ease of Use
9.4
1,145
8.9
489
Ease of Setup
9.0
602
8.8
337
Ease of Admin
9.1
310
8.9
151
Quality of Support
9.6
1,132
9.0
482
Has the product been a good partner in doing business?
9.5
311
9.1
154
Product Direction (% positive)
9.8
1,087
9.4
474
Features by Category
Email Marketing
9.6
511
8.9
225
9.6
490
9.0
218
9.6
493
8.9
216
9.6
434
8.5
213
Online Marketing
Feature Not Available
8.4
196
9.6
530
8.5
202
9.6
545
8.7
210
9.5
534
8.6
203
Feature Not Available
Feature Not Available
Lead Management
9.5
504
8.6
196
9.5
502
8.6
198
9.6
548
8.9
210
Feature Not Available
8.3
189
9.5
481
8.4
190
9.5
446
8.5
200
9.5
485
8.4
188
9.5
469
8.4
189
Campaign Management
Feature Not Available
8.6
212
Feature Not Available
8.2
204
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Social
Feature Not Available
Feature Not Available
9.4
440
Feature Not Available
9.4
451
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Reporting & Analytics
9.4
531
8.8
211
9.4
526
8.4
202
9.4
519
8.4
203
9.4
517
8.2
189
9.1
420
7.4
181
Platform
9.5
528
8.5
185
9.5
278
8.5
181
9.6
508
8.7
187
9.5
445
8.2
171
9.4
450
8.2
177
9.5
491
8.5
176
9.4
431
8.4
168
Agentic AI - Marketing Automation
8.9
23
8.5
47
8.8
23
8.6
46
8.9
23
8.6
46
8.8
23
8.6
46
8.8
23
8.6
46
8.8
22
8.8
47
Integration
9.4
500
8.5
191
9.4
499
8.4
189
9.4
461
8.1
179
User Identification
Not enough data
8.5
42
Not enough data
9.0
44
Not enough data
8.0
42
Tracking & Reporting
Not enough data
8.9
41
Not enough data
8.9
42
Not enough data
8.8
41
Not enough data
9.2
43
Not enough data
8.8
40
Not enough data
9.0
42
Metrics
Not enough data
8.9
42
Not enough data
8.5
42
Not enough data
9.1
43
Not enough data
8.6
39
Not enough data
8.7
41
Visitor Behavior
9.5
582
8.8
63
9.6
599
8.8
61
9.5
545
Feature Not Available
Templates
9.5
560
8.2
60
9.5
604
8.7
60
9.6
598
8.5
63
Personalization
9.6
588
8.7
60
9.5
576
8.4
61
9.6
587
8.8
58
9.4
521
8.3
58
9.5
568
8.5
56
9.6
571
8.8
56
9.6
598
8.4
59
9.6
586
9.1
62
Multichannel
9.6
589
8.9
60
9.5
525
8.9
62
9.6
587
8.8
60
Administration
9.6
582
9.1
58
9.4
600
8.9
57
9.5
576
9.0
58
9.4
578
8.9
57
Agentic AI - E-Commerce Personalization
8.3
20
9.2
17
8.2
20
9.4
16
User Analysis
Not enough data
8.7
47
Not enough data
8.7
46
User Support
Not enough data
8.9
46
Not enough data
8.8
43
Not enough data
9.0
42
Walkthrough Type
Not enough data
8.4
42
Not enough data
Feature Not Available
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Campaigns
Not enough data
8.5
135
Not enough data
8.9
144
Not enough data
8.6
139
Not enough data
8.8
140
Not enough data
8.7
140
Analytics
Not enough data
8.7
145
Not enough data
8.4
137
Optimization
Not enough data
8.4
138
Not enough data
8.7
141
Not enough data
8.5
140
Not enough data
8.3
133
Agentic AI - Push Notification
Not enough data
8.6
18
Not enough data
8.3
16
Not enough data
8.3
17
Segmentation
9.7
602
8.6
27
9.6
581
8.6
25
Targeting
9.6
594
8.8
24
9.6
565
8.1
25
Triggered Content
9.5
503
8.8
24
9.5
500
9.0
26
9.7
554
9.0
25
Personalized Content
9.6
540
8.4
25
9.6
518
8.3
23
9.6
578
8.5
25
Agentic AI - Personalization Engines
8.8
14
8.0
5
8.9
15
7.7
5
9.0
16
Not enough data
8.9
15
7.7
5
8.9
15
8.0
5
9.0
16
8.0
5
Text Messaging
9.6
84
8.9
94
9.4
78
8.1
84
9.5
79
8.4
88
9.4
80
8.1
87
9.4
84
8.4
86
9.4
82
7.8
80
9.5
85
8.5
85
9.4
80
8.7
83
SMS Platform
9.4
83
8.5
85
9.5
84
8.8
87
9.3
78
7.7
82
Feature Not Available
7.7
82
9.3
84
7.9
82
9.3
83
8.5
83
Agentic AI - SMS Marketing
8.9
19
8.1
9
8.8
19
9.3
9
8.7
19
9.3
9
8.8
19
9.3
9
8.8
20
9.4
9
8.6
20
9.6
9
Data Sourcing
9.5
584
|
Verified
8.2
63
9.5
572
|
Verified
8.3
62
9.6
379
8.4
63
9.5
601
|
Verified
8.3
61
Intelligence
9.4
607
|
Verified
8.3
61
9.4
577
|
Verified
7.6
59
9.6
568
|
Verified
8.2
59
Functionality
Not enough data
8.9
17
Not enough data
9.0
17
Not enough data
9.1
16
Not enough data
9.0
17
Management
Not enough data
8.7
17
Not enough data
8.7
15
Not enough data
9.5
16
Not enough data
9.4
16
Platform Basics
Not enough data
8.5
79
Not enough data
8.3
81
Not enough data
8.6
82
Not enough data
8.3
77
Not enough data
8.5
79
Agentic AI - Customer Journey Mapping
Not enough data
9.2
16
Platform Basics
9.5
654
|
Verified
8.9
97
9.5
654
|
Verified
8.8
100
Platform Data
9.4
639
|
Verified
8.7
97
9.4
617
|
Verified
8.4
96
9.3
652
|
Verified
8.6
100
9.3
619
8.7
95
Platform Additional Functionality
9.5
623
|
Verified
8.7
95
9.5
618
|
Verified
8.6
95
9.4
606
8.4
94
Agentic AI - Customer Journey Analytics
8.7
36
7.9
24
8.6
35
8.0
22
8.6
34
8.3
22
8.7
33
8.2
22
Search Setup
9.5
57
Not enough data
9.6
58
Not enough data
9.5
56
Not enough data
9.6
54
Not enough data
Product Discovery
9.7
60
Not enough data
9.6
59
Not enough data
9.5
59
Not enough data
9.6
53
Not enough data
9.7
57
Not enough data
Integration
9.6
61
Not enough data
9.7
55
Not enough data
9.6
57
Not enough data
Messaging Channels
Not enough data
9.1
16
Not enough data
9.4
17
Not enough data
7.4
15
Not enough data
7.6
17
Administration
Not enough data
9.2
17
Not enough data
8.5
16
Not enough data
9.4
14
Not enough data
8.2
14
Computing
Not enough data
8.3
126
Not enough data
8.1
127
Not enough data
8.5
128
Experimental Design
Not enough data
8.5
124
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
8.8
126
Not enough data
8.2
119
Agentic AI - A/B Testing
Not enough data
9.0
15
Not enough data
9.0
15
Not enough data
8.7
15
Not enough data
9.0
15
WhatsApp Messaging - WhatsApp Marketing
9.4
49
8.4
28
9.5
52
8.3
29
9.4
48
8.3
28
9.5
50
8.5
28
9.5
48
8.8
28
9.2
48
8.4
27
WhatsApp Business Platform - WhatsApp Marketing
9.6
50
8.6
28
9.5
48
8.6
27
9.4
47
8.3
27
9.3
46
8.5
29
Conversational AI - Conversational Commerce Platforms
8.2
15
Not enough data
8.7
13
Not enough data
8.2
15
Not enough data
Feature Not Available
Not enough data
8.1
13
Not enough data
Platform integration - Conversational Commerce Platforms
8.6
15
Not enough data
8.1
15
Not enough data
Feature Not Available
Not enough data
8.0
14
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Feature Not Available
Not enough data
8.7
13
Not enough data
Agentic AI - Personalization
8.9
32
7.6
18
8.8
31
7.9
19
8.7
31
7.5
19
8.6
30
7.8
19
8.8
31
8.0
19
8.7
32
7.5
19
Analysis
9.3
623
8.7
59
9.4
694
9.0
61
9.3
556
|
Verified
8.3
59
9.4
601
|
Verified
8.6
58
Campaigns
9.4
579
|
Verified
8.5
61
9.7
698
|
Verified
9.1
62
9.4
485
8.4
57
9.2
485
8.1
55
9.6
570
|
Verified
9.1
64
9.6
658
|
Verified
8.9
64
Engagement
9.6
626
8.2
56
Platform
9.6
674
8.8
57
9.4
624
|
Verified
8.8
59
9.5
546
8.6
54
Agentic AI - Mobile Marketing
9.1
30
Not enough data
9.0
29
Not enough data
8.9
28
Not enough data
9.0
28
Not enough data
9.0
28
Not enough data
9.0
29
Not enough data
Marketing Operations
Not enough data
Feature Not Available
Not enough data
8.7
104
Not enough data
8.8
112
Not enough data
9.1
108
Not enough data
8.0
99
Not enough data
7.8
95
Campaign Activity
Not enough data
8.8
113
Not enough data
8.7
114
Not enough data
8.5
109
Not enough data
8.5
102
Not enough data
8.6
102
Not enough data
8.3
103
Agentic AI - Marketing Analytics
Not enough data
8.2
16
Not enough data
8.8
16
Not enough data
8.8
16
Metrics
Not enough data
8.9
42
Not enough data
8.5
42
Not enough data
9.1
43
Not enough data
8.6
39
Not enough data
8.7
41
Variation Testing
Not enough data
9.4
13
Not enough data
9.0
13
Not enough data
8.8
14
Not enough data
9.3
14
Not enough data
9.2
13
Not enough data
9.4
14
Reporting
Not enough data
9.4
14
Not enough data
9.3
15
Personalization
Not enough data
9.0
15
Not enough data
9.3
14
Not enough data
9.1
13
Administration
Not enough data
9.1
13
Not enough data
9.0
14
Not enough data
8.9
15
Not enough data
9.2
14
Categories
Categories
Shared Categories
Insider One and Netcore Customer Engagement Platform are categorized as Personalization, Personalization Engines, E-Commerce Personalization, Customer Journey Analytics, Customer Data Platform (CDP), Mobile Marketing, Marketing Automation, SMS Marketing, and WhatsApp Marketing
Unique Categories
Insider One is categorized as E-Commerce Search and Conversational Commerce Platforms
Netcore Customer Engagement Platform is categorized as Customer Journey Mapping, Geofencing, Push Notification, Digital Adoption Platform, A/B Testing, Marketing Analytics, Mobile App Analytics, Mobile App Optimization, and Proactive Notification
Reviews
Reviewers' Company Size
Insider One
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Netcore Customer Engagement Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
26.2%
Apparel & Fashion
10.2%
Cosmetics
4.0%
Food & Beverages
3.8%
Marketing and Advertising
3.6%
Other
52.1%
Financial Services
20.4%
Insurance
7.5%
Retail
6.9%
Banking
6.6%
Marketing and Advertising
5.3%
Other
53.3%
Discussions
How effective is the tool at new acquisition and driving traffic to website?
3 Comments
CS
Very effective with the direct integration into Ad Managers, like Facebook & Google. Using AI to create powerful segments to find new users. Awesome work. Read more
Is it possible for insider future development to reduce the setup process?
1 Comment
DM
We are constantly aiming to make the setup easier and faster for our customers. Based on our user's ratings on G2, we offer the fastest time to value and...Read more
how do i experiment using insider with internal RFM analytic?
1 Comment
NM
Hello Imam,
Insider's RFM Analytic method enables you to analyze a user's past transaction data and create different segment groups based on their purchase...Read more
Netcore Customer Engagement Platform has no discussions with answers
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