Introducing G2.ai, the future of software buying.Try now
Compare Inriver and Syndigo 
At a Glance
Market Segments
Mid-Market (50.3% of reviews)
Mid-Market (39.7% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
Inriver
Star Rating
(159)4.1 out of 5
Market Segments
Mid-Market (50.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSyndigo
Star Rating
(187)4.4 out of 5
Market Segments
Mid-Market (39.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SyndigoSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Syndigo excels in user experience, with many praising its interface friendliness following recent updates. Users appreciate how straightforward it is to navigate, making it easier to learn and utilize effectively.
- Users say that Inriver offers a highly intuitive platform with a flexible data model, which allows for comprehensive product management. Reviewers highlight its ability to incorporate various aspects of product data, making it a powerful tool for updates and management.
- According to verified reviews, Syndigo stands out for its responsive customer service, with users noting that support is readily available and helpful whenever issues arise. This level of support contributes significantly to user satisfaction.
- Reviewers mention that Inriver's implementation process is often seen as a challenge, with some users facing configuration difficulties. However, those who navigate it successfully find the platform to be a robust solution for their product information needs.
- G2 reviewers highlight that Syndigo's ability to make mass changes quickly is a significant advantage, especially for users managing large volumes of retail assets. This feature is particularly beneficial for teams looking to streamline their workflows.
- Users report that while Inriver has a solid offering, it sometimes struggles with meeting specific workflow needs, which can lead to frustration during setup. Nevertheless, its strong focus on product data management remains a key strength for many organizations.
Pricing
Entry-Level Pricing
Inriver
Core
Contact Us
Kick-start your PIM journey with key capabilities.
- Our Core package delivers all the key inriver capabilities you need to start your PIM journey on the right foot. With a single source of truth for all your product data, user workflows that embed efficiencies into your operations, and collaboration capabilities that speed up your time to value, Core is the ideal foundation for growth.
Syndigo
No pricing availableFree Trial
Inriver
No trial information availableSyndigo
No trial information availableRatings
Meets Requirements
8.0
133
8.7
158
Ease of Use
7.9
137
8.1
160
Ease of Setup
6.8
99
8.3
100
Ease of Admin
7.8
95
8.9
86
Quality of Support
8.0
125
9.3
157
Has the product been a good partner in doing business?
8.2
95
9.4
88
Product Direction (% positive)
7.8
131
8.4
158
Features by Category
Interface and Performance
8.1
30
|
Verified
7.9
42
|
Verified
7.8
27
|
Verified
7.7
39
|
Verified
7.6
30
|
Verified
8.5
42
|
Verified
7.5
29
|
Verified
8.3
41
|
Verified
6.5
18
7.7
34
Asset Management
8.5
31
|
Verified
8.6
38
|
Verified
8.1
30
|
Verified
7.1
35
|
Verified
7.2
24
|
Verified
7.3
35
|
Verified
7.7
22
|
Verified
6.9
30
|
Verified
7.2
20
|
Verified
7.6
31
6.2
17
|
Verified
5.8
28
6.8
18
|
Verified
6.9
29
Feature Not Available
7.4
31
Media Types
6.5
18
|
Verified
8.3
38
|
Verified
5.7
15
|
Verified
7.7
33
|
Verified
7.9
28
|
Verified
8.2
41
|
Verified
Administration
7.2
24
|
Verified
8.0
37
|
Verified
8.4
31
|
Verified
8.6
40
|
Verified
7.2
21
|
Verified
8.3
36
6.2
18
|
Verified
6.6
30
7.0
20
|
Verified
7.2
31
Agentic AI - Digital Asset Management
Not enough data
5.8
6
Analytics
Not enough data
8.3
14
Not enough data
9.0
14
Not enough data
8.3
14
Not enough data
7.2
13
Not enough data
7.4
14
Not enough data
7.1
14
Administration
Not enough data
8.8
14
Not enough data
7.9
13
Not enough data
7.8
13
Generative AI
Not enough data
7.2
12
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management
7.8
80
8.6
40
6.7
74
7.3
40
7.8
81
8.3
46
8.1
84
8.6
41
7.6
74
7.5
38
7.5
77
8.2
48
7.5
82
8.4
45
Optimization
7.5
83
8.1
45
7.1
83
8.3
43
8.0
74
8.1
39
Analytics
6.9
67
7.1
37
6.4
67
7.7
39
7.1
78
8.0
40
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Retail Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
9.0
17
Not enough data
9.2
16
Not enough data
8.2
13
Not enough data
8.6
13
Functionality
Not enough data
9.0
14
Not enough data
8.0
11
Not enough data
8.5
14
Not enough data
9.2
14
Security
Not enough data
9.4
14
Not enough data
9.1
11
Data management - Catalog Management
8.2
11
8.6
11
8.9
11
8.3
11
8.2
11
8.6
11
7.7
11
8.2
11
Product catalogs - Catalog Management
8.2
11
8.8
11
8.3
11
7.9
11
6.8
10
7.5
10
Integration - Catalog Management
7.4
12
7.9
11
6.5
10
7.4
11
Analytics and Reporting - Catalog Management
4.5
10
8.0
11
5.8
10
7.9
11
Agentic AI - Catalog Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Inriver and Syndigo are categorized as Product Information Management (PIM), Digital Asset Management, and Catalog Management
Unique Categories
Inriver has no unique categories
Syndigo is categorized as Retail Intelligence, E-Commerce Analytics, Master Data Management (MDM), and Experience Management
Reviews
Reviewers' Company Size
Inriver
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Syndigo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
9.3%
Consumer Goods
8.6%
Building Materials
6.6%
Apparel & Fashion
6.6%
Manufacturing
6.0%
Other
62.9%
Consumer Goods
21.8%
Retail
13.4%
Food & Beverages
10.1%
Food Production
5.6%
Building Materials
5.6%
Other
43.6%
Alternatives
Discussions
Why inRiver PIM?
1 Comment
Official Response from Inriver
There are four core stages:
Supply – this is where you connect to any backend data source such as an ERP, PLM, Excel spreadsheet or any other type of file...Read more
Is Inriver a SaaS?
1 Comment
Official Response from Inriver
The inriver PIM is a multi-tenant SaaS solution, based in the Microsoft Azure cloud. All our customers run the same software using shared resources, but each...Read more
What does a PIM system do?
1 Comment
Official Response from Inriver
Product information is a strategic asset for every enterprise, whether you’re a B2B manufacturer, a B2C brand, or both. Your profitability depends on your...Read more
What is Syndigo, The Active Content Engine used for?
1 Comment
JP
As the first Active Content Engine, Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating information...Read more
Syndigo has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
