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Compare Inova Payroll and UKG Pro 
Featured Products
At a Glance
Market Segments
Mid-Market (53.1% of reviews)
Mid-Market (48.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Inova Payroll
Star Rating
(632)4.4 out of 5
Market Segments
Mid-Market (53.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Inova PayrollUKG Pro
Star Rating
(2,164)4.3 out of 5
Market Segments
Mid-Market (48.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about UKG ProSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that UKG Pro excels in overall user satisfaction, reflected in its higher G2 Score compared to Inova Payroll. Users appreciate its ease of use and the seamless integration of features, making it a preferred choice for managing HR tasks.
- Users say that Inova Payroll stands out for its exceptional customer support, with many praising the personal attention they receive. This level of service is often highlighted as a significant advantage over competitors, including UKG Pro.
- According to verified reviews, UKG Pro's mobile application is noted for its intuitive design, allowing users to efficiently manage their work hours and PTO. This feature enhances the overall user experience, making it easier for employees to access important information on the go.
- Reviewers mention that Inova Payroll effectively centralizes HR processes, combining payroll, time tracking, and benefits management into one platform. This integration helps eliminate data duplication and ensures consistency, which is a major plus for users looking for streamlined operations.
- G2 reviewers highlight that while UKG Pro has a robust set of features for talent onboarding and management, some users feel it could improve in meeting specific workflow needs, indicating potential configuration challenges that may arise during implementation.
- Users report that Inova Payroll's automation capabilities for payroll and HR tasks are particularly strong, ensuring accuracy and compliance. This feature is especially beneficial for organizations looking to simplify their HR management processes.
Pricing
Entry-Level Pricing
Inova Payroll
No pricing availableUKG Pro
No pricing availableFree Trial
Inova Payroll
No trial information availableUKG Pro
No trial information availableRatings
Meets Requirements
9.0
520
8.5
1,788
Ease of Use
8.4
526
8.5
1,833
Ease of Setup
8.3
344
7.6
1,034
Ease of Admin
8.5
373
8.0
961
Quality of Support
9.2
503
8.1
1,597
Has the product been a good partner in doing business?
9.3
370
8.3
948
Product Direction (% positive)
8.3
505
8.4
1,755
Features by Category
Core HR
8.4
65
8.4
701
8.9
85
7.9
676
6.6
49
Feature Not Available
8.1
59
7.9
511
8.7
67
8.3
591
8.6
69
8.0
747
Generative AI
6.6
20
6.7
55
Platform
8.5
156
7.7
729
7.9
109
7.6
537
7.9
105
7.7
380
8.7
157
8.3
811
8.8
149
8.5
741
8.6
139
7.7
590
8.6
161
8.3
800
8.6
162
7.9
686
Employee Self Service
8.8
361
|
Verified
8.8
934
|
Verified
8.3
279
|
Verified
8.3
735
|
Verified
8.4
307
7.9
652
|
Verified
Administration
9.1
380
|
Verified
8.6
826
|
Verified
8.4
347
|
Verified
8.0
794
|
Verified
9.5
384
|
Verified
9.2
894
|
Verified
8.7
227
|
Verified
8.2
278
9.2
352
|
Verified
8.9
837
|
Verified
9.0
308
|
Verified
8.6
740
|
Verified
8.8
330
|
Verified
8.6
728
|
Verified
9.1
336
|
Verified
9.0
803
|
Verified
9.2
335
|
Verified
9.0
751
|
Verified
Taxes
9.1
357
|
Verified
8.7
782
|
Verified
9.0
341
|
Verified
8.2
693
|
Verified
9.1
325
8.4
626
|
Verified
Integration
8.2
210
|
Verified
7.9
505
|
Verified
8.6
263
|
Verified
8.3
526
|
Verified
8.3
218
|
Verified
8.1
439
|
Verified
8.3
226
|
Verified
8.5
562
|
Verified
Platform
8.3
345
|
Verified
8.2
827
|
Verified
8.6
340
|
Verified
8.5
846
|
Verified
8.9
353
|
Verified
8.5
860
|
Verified
8.8
312
|
Verified
8.6
774
|
Verified
Benefits Administration Platform Features
8.5
75
Not enough data
8.2
67
Not enough data
7.8
55
Not enough data
8.7
73
Not enough data
8.9
72
Not enough data
8.8
73
Not enough data
9.0
64
Not enough data
8.5
67
Not enough data
Benefits Administration Platform Features
8.5
75
Not enough data
8.2
67
Not enough data
7.8
55
Not enough data
8.7
73
Not enough data
8.9
72
Not enough data
8.8
73
Not enough data
9.0
64
Not enough data
8.5
53
Not enough data
8.5
67
Not enough data
8.3
52
Not enough data
8.1
50
Not enough data
8.6
64
Not enough data
Generative AI
7.5
24
Not enough data
7.4
24
Not enough data
7.5
23
Not enough data
Platform
8.5
156
7.7
729
7.9
109
7.6
537
7.9
105
7.7
380
8.7
157
8.3
811
8.8
149
8.5
741
8.6
139
7.7
590
8.6
161
8.3
800
8.6
162
7.9
686
Automation
8.4
36
Not enough data
Logistics
8.0
32
Not enough data
8.2
31
Not enough data
7.8
33
Not enough data
Management
7.7
30
Not enough data
8.1
32
Not enough data
8.7
33
Not enough data
8.8
35
Not enough data
8.8
36
Not enough data
9.2
38
Not enough data
7.8
30
Not enough data
Monitoring
8.4
32
Not enough data
8.3
30
Not enough data
8.2
31
Not enough data
Basics
Not enough data
8.5
97
Not enough data
8.4
79
Not enough data
9.0
96
Additional Functionality
Not enough data
8.3
64
Not enough data
Feature Not Available
Not enough data
8.5
92
Content
Not enough data
8.5
91
Not enough data
8.3
85
Operations
Not enough data
8.5
54
Not enough data
8.4
54
Not enough data
8.4
52
Not enough data
8.4
51
Not enough data
7.7
54
Platform Basics
Not enough data
8.0
223
Not enough data
8.6
269
Not enough data
8.8
270
Platform Content
Not enough data
8.4
231
Not enough data
8.2
86
Not enough data
8.3
232
Platform Additional Functionality
Not enough data
8.1
221
Not enough data
8.5
241
Not enough data
8.0
92
Not enough data
8.8
220
Not enough data
9.1
298
Performance reviews
8.2
28
7.7
74
|
Verified
7.8
34
7.7
92
|
Verified
8.8
30
8.3
105
|
Verified
Goals
7.8
31
8.3
93
|
Verified
7.8
27
8.0
85
|
Verified
Feedback
8.6
30
7.9
76
|
Verified
8.8
26
7.8
72
8.3
25
7.3
63
8.6
23
6.8
56
Data
8.9
32
8.1
98
|
Verified
8.8
31
8.3
95
|
Verified
Agentic AI - Performance Management
Not enough data
5.5
10
Not enough data
5.5
10
Payments
8.9
33
Not enough data
8.3
19
Not enough data
8.6
27
Not enough data
Financial wellness
7.4
15
Not enough data
7.6
17
Not enough data
7.6
17
Not enough data
Administration
8.7
35
Not enough data
9.1
30
Not enough data
9.1
30
Not enough data
8.4
27
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Platform - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Fatigue Management - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Capabilities - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
7.6
28
7.7
237
7.6
28
8.0
193
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
7.8
29
7.7
219
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.5
156
7.7
729
7.9
109
7.6
537
7.9
105
7.7
380
8.7
157
8.3
811
8.8
149
8.5
741
8.6
139
7.7
590
8.6
161
8.3
800
8.6
162
7.9
686
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
6.7
6
5.7
9
7.8
6
6.0
10
7.2
6
6.0
10
6.4
6
5.8
10
6.1
6
6.8
10
Platform Content
8.6
77
8.1
244
8.8
83
8.5
359
8.9
80
8.5
364
8.0
52
8.2
185
8.1
55
8.1
258
8.0
53
7.9
258
Platform Additional Functionality
8.4
88
8.5
404
8.0
51
7.5
194
7.7
54
7.9
208
8.6
80
8.3
350
8.7
81
8.3
371
Platform Data
8.4
55
7.8
164
8.6
74
7.9
296
8.4
77
8.0
183
Platform
8.5
156
7.7
729
7.9
109
7.6
537
7.9
105
7.7
380
8.7
157
8.3
811
8.8
149
8.5
741
8.6
139
7.7
590
8.6
161
8.3
800
8.6
162
7.9
686
Recruiting and Onboarding
7.9
50
7.7
397
8.8
90
8.3
523
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
4.7
5
8.5
37
7.0
5
8.1
33
4.7
5
8.2
38
5.0
5
8.3
33
Course Delivery
Not enough data
8.5
40
8.1
6
8.0
42
Not enough data
8.5
34
Course Management
Not enough data
7.8
24
8.1
6
8.2
36
Not enough data
8.6
32
7.2
6
8.5
36
LMS Marketplace
5.7
5
7.5
20
Not enough data
7.4
23
Not enough data
7.8
21
Interface
6.7
5
8.4
34
6.0
5
8.4
29
Training & eLearning
5.6
6
8.4
35
4.7
5
8.5
40
4.7
5
8.5
37
Not enough data
8.0
29
7.2
6
8.2
34
7.9
7
8.6
38
7.5
6
8.5
36
Generative AI
Not enough data
7.1
8
Not enough data
7.1
8
Not enough data
6.7
7
Agentic AI - Corporate Learning Management Systems
Not enough data
5.7
5
Not enough data
5.7
5
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.5
156
7.7
729
7.9
109
7.6
537
7.9
105
7.7
380
8.7
157
8.3
811
8.8
149
8.5
741
8.6
139
7.7
590
8.6
161
8.3
800
8.6
162
7.9
686
Time Tracking
Not enough data
8.0
571
Not enough data
7.8
331
Not enough data
7.8
252
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Mobile Time Tracking
Not enough data
8.2
368
Administration
Not enough data
8.1
393
Not enough data
8.1
424
Not enough data
7.8
370
Not enough data
8.0
310
Not enough data
8.5
491
Platform
Not enough data
8.2
479
Not enough data
7.7
336
Not enough data
7.7
224
Not enough data
8.3
466
Not enough data
7.6
373
Not enough data
Feature Not Available
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.5
156
7.7
729
7.9
109
7.6
537
7.9
105
7.7
380
8.7
157
8.3
811
8.8
149
8.5
741
8.6
139
7.7
590
8.6
161
8.3
800
8.6
162
7.9
686
Platform
8.5
156
7.7
729
7.9
109
7.6
537
7.9
105
7.7
380
8.7
157
8.3
811
8.8
149
8.5
741
8.6
139
7.7
590
8.6
161
8.3
800
8.6
162
7.9
686
Workforce Management Platform Features
Not enough data
8.3
105
Not enough data
8.0
123
Not enough data
8.3
209
Not enough data
8.0
209
Not enough data
Feature Not Available
Not enough data
7.9
128
Not enough data
8.1
150
Not enough data
8.5
221
Not enough data
7.7
104
Not enough data
8.2
133
Categories
Categories
Shared Categories
Inova Payroll and UKG Pro are categorized as Onboarding, Applicant Tracking Systems (ATS), Corporate Learning Management Systems, Core HR, Payroll, Performance Management, HCM Software, and Time Tracking
Unique Categories
UKG Pro is categorized as Succession Planning, Healthcare HR, Workforce Management, Fatigue Risk Management, AI Agents for HR, Compensation Planning, Employee Engagement, and Employee Recognition
Reviews
Reviewers' Company Size
Inova Payroll
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UKG Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
10.5%
Non-Profit Organization Management
7.6%
Hospitality
6.6%
Hospital & Health Care
5.2%
Human Resources
3.7%
Other
66.3%
Hospital & Health Care
6.5%
Oil & Energy
5.2%
Hospitality
4.7%
Financial Services
4.6%
Retail
4.3%
Other
74.7%
Discussions
Does Inova have any plans of automating the payroll submission and new hire enrollment process?
2 Comments
LM
Paul, thank you for your review of Inova. The large majority of our clients are 100% online onboarding and payroll with no paper-based processes involved....Read more
What size employer do you generally work with?
1 Comment
Official Response from Inova Payroll
Inova Payroll has clients with one employee all the way up to multilocation employers with several thousand employees. Our services range from simple, online...Read more
How does your pricing work?
1 Comment
Official Response from Inova Payroll
Inova's pricing for payroll services is based on the number of checks and the payroll frequency. Inova HCM, our human capital management system, is priced...Read more
What is UltiPro system?
20 Comments
PG
This article offers a really clear explanation of the UltiPro system within the broader UKG Pro suite. It's so easy to get these systems confused, so your...Read more
How is the best way to get my NTR to file our unemployment reports timely? They were filed late 3 quarters in 2019. Also, how do I get my NTR to communicate with me and answer my emails and/or phone calls. There's been zero comunication.
3 Comments
JE
We track grants by using the project code. We can add as a default the project/grant code in Core if the employee only works one grant. If the employee works...Read more
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