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Compare Inova Payroll and Paychex 
Featured Products
At a Glance
Market Segments
Mid-Market (53.1% of reviews)
Small-Business (75.5% of reviews)
Entry-Level Pricing
No pricing available
Contact Vendor for Pricing
Inova Payroll
Star Rating
(632)4.4 out of 5
Market Segments
Mid-Market (53.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Inova PayrollPaychex
Star Rating
(1,637)4.1 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Paychex excels in providing a comprehensive payroll experience, with users appreciating its ability to track pay and deductions seamlessly. One user highlighted the convenience of having a central location for pay and benefits, which enhances the overall user experience.
- Users say that Inova Payroll stands out for its exceptional customer service, with many praising the team's quick response times and helpfulness. One reviewer noted that setting up the system was straightforward, making it an attractive option for those who prioritize support during implementation.
- Reviewers mention that while Paychex offers a user-friendly interface, some users have expressed challenges in matching the software to their specific workflow needs. This indicates that while it is generally easy to use, there may be limitations for more complex requirements.
- According to verified reviews, Inova Payroll users appreciate the platform's ease of setup and the knowledgeable support team. This positive feedback suggests that Inova is particularly well-suited for businesses looking for a smooth onboarding process and responsive assistance.
- G2 reviewers highlight that Paychex has a strong presence in the small business market, with many users benefiting from its tailored features for smaller organizations. However, this focus may mean that mid-market companies could find Inova Payroll's offerings more aligned with their needs.
- Users report that Inova Payroll's features for time, attendance, and PTO management are particularly robust, with many users noting the effectiveness of these tools. This could be a deciding factor for businesses that require strong time management capabilities integrated into their payroll system.
Pricing
Entry-Level Pricing
Inova Payroll
No pricing availableFree Trial
Inova Payroll
No trial information availablePaychex
No trial information availableRatings
Meets Requirements
9.0
520
8.7
1,309
Ease of Use
8.4
526
8.5
1,370
Ease of Setup
8.3
344
8.3
979
Ease of Admin
8.5
373
8.5
957
Quality of Support
9.2
503
8.3
1,262
Has the product been a good partner in doing business?
9.3
370
8.5
956
Product Direction (% positive)
8.3
505
7.5
1,286
Features by Category
Core HR
8.4
65
8.1
113
8.9
85
7.8
106
6.6
49
7.8
52
8.1
59
8.1
76
8.7
67
8.4
113
8.6
69
7.7
114
Generative AI
6.6
20
4.3
5
Platform
8.5
156
7.5
312
7.9
109
7.4
165
7.9
105
Feature Not Available
8.7
157
8.3
400
8.8
149
8.5
409
8.6
139
8.0
292
8.6
161
8.2
401
8.6
162
8.4
423
Expense Reports
Not enough data
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Agentic AI - Expense Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Travel Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile
Not enough data
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Platform
Not enough data
7.7
13
Not enough data
7.8
24
|
Verified
Administration
Not enough data
8.5
26
|
Verified
Administration
Not enough data
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Platform
Not enough data
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Employee Self Service
8.8
361
|
Verified
8.6
853
|
Verified
8.3
279
|
Verified
8.0
546
|
Verified
8.4
307
8.3
529
|
Verified
Administration
9.1
380
|
Verified
8.7
859
|
Verified
8.4
347
|
Verified
7.9
562
|
Verified
9.5
384
|
Verified
9.3
931
|
Verified
8.7
227
|
Verified
8.5
406
|
Verified
9.2
352
|
Verified
8.9
779
|
Verified
9.0
308
|
Verified
8.7
563
|
Verified
8.8
330
|
Verified
8.6
456
|
Verified
9.1
336
|
Verified
9.1
782
|
Verified
9.2
335
|
Verified
9.1
830
|
Verified
Taxes
9.1
357
|
Verified
9.1
879
|
Verified
9.0
341
|
Verified
9.0
834
|
Verified
9.1
325
9.1
826
|
Verified
Integration
8.2
210
|
Verified
7.8
262
|
Verified
8.6
263
|
Verified
7.7
302
|
Verified
8.3
218
|
Verified
7.7
306
|
Verified
8.3
226
|
Verified
7.6
265
|
Verified
Platform
8.3
345
|
Verified
8.6
860
|
Verified
8.6
340
|
Verified
8.6
839
|
Verified
8.9
353
|
Verified
8.8
872
|
Verified
8.8
312
|
Verified
8.7
727
|
Verified
Benefits Administration Platform Features
8.5
75
8.2
233
8.2
67
8.0
196
7.8
55
7.0
112
8.7
73
8.3
172
8.9
72
8.5
190
8.8
73
8.3
225
9.0
64
8.4
210
8.5
67
7.9
152
Benefits Administration Platform Features
8.5
75
8.2
233
8.2
67
8.0
196
7.8
55
7.0
112
8.7
73
8.3
172
8.9
72
8.5
190
8.8
73
8.3
225
9.0
64
8.4
210
8.5
53
8.3
222
8.5
67
7.9
152
8.3
52
7.6
102
8.1
50
5.8
19
8.6
64
6.7
23
Generative AI
7.5
24
Feature Not Available
7.4
24
Feature Not Available
7.5
23
Feature Not Available
Platform
8.5
156
7.5
312
7.9
109
7.4
165
7.9
105
Feature Not Available
8.7
157
8.3
400
8.8
149
8.5
409
8.6
139
8.0
292
8.6
161
8.2
401
8.6
162
8.4
423
Compliance
Not enough data
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Platform
Not enough data
6.5
9
Not enough data
7.0
9
Not enough data
7.3
8
Support
Not enough data
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
7.2
10
Not enough data
6.9
12
Not enough data
6.5
12
Not enough data
6.5
11
Automation
8.4
36
7.3
25
Logistics
8.0
32
7.9
30
8.2
31
7.5
27
7.8
33
6.7
25
Management
7.7
30
6.5
19
8.1
32
7.4
20
8.7
33
7.7
25
8.8
35
8.0
30
8.8
36
8.1
30
9.2
38
8.4
31
7.8
30
7.6
28
Monitoring
8.4
32
7.6
25
8.3
30
7.6
26
8.2
31
7.1
26
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
Not enough data
6.8
21
7.9
50
6.6
50
Not enough data
7.6
22
|
Verified
Platform
8.5
156
7.5
312
7.9
109
7.4
165
7.9
105
Feature Not Available
8.7
157
8.3
400
8.8
149
8.5
409
8.6
139
8.0
292
8.6
161
8.2
401
8.6
162
8.4
423
Background Check Administration
Not enough data
8.0
21
Not enough data
8.2
10
Not enough data
8.0
10
Background Check Data
Not enough data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Background Check Additional Functionality
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
AI Insight Check - Background Check
Not enough data
Feature Not Available
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance reviews
8.2
28
5.0
8
7.8
34
6.9
9
8.8
30
5.6
8
Goals
7.8
31
6.0
8
7.8
27
6.2
7
Feedback
8.6
30
6.5
9
8.8
26
6.5
8
8.3
25
6.5
8
8.6
23
6.0
7
Data
8.9
32
6.7
8
8.8
31
6.7
9
Agentic AI - Performance Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Payments
8.9
33
Not enough data
8.3
19
Not enough data
8.6
27
Not enough data
Financial wellness
7.4
15
Not enough data
7.6
17
Not enough data
7.6
17
Not enough data
Administration
8.7
35
Not enough data
9.1
30
Not enough data
9.1
30
Not enough data
8.4
27
Not enough data
Reports
Not enough data
6.8
11
Not enough data
6.9
12
Not enough data
6.8
12
Not enough data
8.2
12
Cleaning
Not enough data
6.4
13
Not enough data
7.6
11
Not enough data
8.0
11
Generative AI
Not enough data
Feature Not Available
Not enough data
6.9
9
Not enough data
5.7
9
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
7.6
28
7.9
14
7.6
28
8.1
12
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
7.8
29
8.0
14
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.5
156
7.5
312
7.9
109
7.4
165
7.9
105
Feature Not Available
8.7
157
8.3
400
8.8
149
8.5
409
8.6
139
8.0
292
8.6
161
8.2
401
8.6
162
8.4
423
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
6.7
6
Feature Not Available
7.8
6
Not enough data
7.2
6
Feature Not Available
6.4
6
Not enough data
6.1
6
Feature Not Available
Platform Content
8.6
77
8.0
106
8.8
83
8.2
114
8.9
80
8.2
95
8.0
52
7.6
47
8.1
55
7.0
46
8.0
53
7.1
45
Platform Additional Functionality
8.4
88
8.4
130
8.0
51
7.5
52
7.7
54
7.9
61
8.6
80
7.8
83
8.7
81
7.9
101
Platform Data
8.4
55
7.7
57
8.6
74
7.9
78
8.4
77
7.6
64
Platform
8.5
156
7.5
312
7.9
109
7.4
165
7.9
105
Feature Not Available
8.7
157
8.3
400
8.8
149
8.5
409
8.6
139
8.0
292
8.6
161
8.2
401
8.6
162
8.4
423
Recruiting and Onboarding
7.9
50
6.6
50
8.8
90
8.3
117
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
4.7
5
Not enough data
7.0
5
Not enough data
4.7
5
Not enough data
5.0
5
Not enough data
Course Delivery
Not enough data
Not enough data
8.1
6
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
8.1
6
Not enough data
Not enough data
Not enough data
7.2
6
Not enough data
LMS Marketplace
5.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
6.7
5
Not enough data
6.0
5
Not enough data
Training & eLearning
5.6
6
Not enough data
4.7
5
Not enough data
4.7
5
Not enough data
Not enough data
Not enough data
7.2
6
Not enough data
7.9
7
Not enough data
7.5
6
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Corporate Learning Management Systems
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Time Tracking
Not enough data
8.3
218
Not enough data
8.4
132
Not enough data
8.4
95
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile Time Tracking
Not enough data
8.3
151
Administration
Not enough data
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Platform
Not enough data
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Platform
8.5
156
7.5
312
7.9
109
7.4
165
7.9
105
Feature Not Available
8.7
157
8.3
400
8.8
149
8.5
409
8.6
139
8.0
292
8.6
161
8.2
401
8.6
162
8.4
423
Platform
8.5
156
7.5
312
7.9
109
7.4
165
7.9
105
Feature Not Available
8.7
157
8.3
400
8.8
149
8.5
409
8.6
139
8.0
292
8.6
161
8.2
401
8.6
162
8.4
423
Workforce Management Platform Features
Not enough data
8.8
31
Not enough data
8.0
27
Not enough data
8.6
68
Not enough data
8.4
67
Not enough data
8.4
29
Not enough data
Feature Not Available
Not enough data
8.8
41
Not enough data
9.0
59
Not enough data
7.7
27
Not enough data
8.2
38
Platform
8.5
156
7.5
312
7.9
109
7.4
165
7.9
105
Feature Not Available
8.7
157
8.3
400
8.8
149
8.5
409
8.6
139
8.0
292
8.6
161
8.2
401
8.6
162
8.4
423
Categories
Categories
Shared Categories
Inova Payroll and Paychex are categorized as Time & Attendance, Onboarding, Applicant Tracking Systems (ATS), Benefits Administration, Corporate Learning Management Systems, Core HR, Payroll, Performance Management, HCM Software, and Time Tracking
Unique Categories
Inova Payroll is categorized as Earned Wage Access
Paychex is categorized as Candidate Relationship Management, PEO Providers, Workforce Management, Background Check, HR Analytics, Employee Perks, Expense Management, and Employee Recognition
Reviews
Reviewers' Company Size
Inova Payroll
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
10.5%
Non-Profit Organization Management
7.6%
Hospitality
6.6%
Hospital & Health Care
5.2%
Human Resources
3.7%
Other
66.3%
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
3.9%
Retail
3.9%
Other
74.2%
Discussions
Does Inova have any plans of automating the payroll submission and new hire enrollment process?
2 Comments
LM
Paul, thank you for your review of Inova. The large majority of our clients are 100% online onboarding and payroll with no paper-based processes involved....Read more
What size employer do you generally work with?
1 Comment
Official Response from Inova Payroll
Inova Payroll has clients with one employee all the way up to multilocation employers with several thousand employees. Our services range from simple, online...Read more
How does your pricing work?
1 Comment
Official Response from Inova Payroll
Inova's pricing for payroll services is based on the number of checks and the payroll frequency. Inova HCM, our human capital management system, is priced...Read more
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
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