G2 reviewers report that isolved excels in user-friendliness, with many users highlighting its intuitive interface and effective learning tools. One user mentioned, "The platform is easy to use and also has great learning tools," which suggests that new users can quickly adapt to the system.
Users say Inova Payroll stands out for its exceptional customer support, with feedback praising the responsiveness and knowledge of their team. A user noted, "Innova's customer support team. I always get a quick response," indicating that users feel well-supported throughout their experience.
According to verified reviews, isolved has a slight edge in overall satisfaction metrics, reflected in its higher G2 Score. Users appreciate the seamless integration with other tools, as one reviewer stated, "The integration with Employee navigator was pretty easy," showcasing its compatibility with existing systems.
Reviewers mention that Inova Payroll offers a straightforward setup process, with many users finding it easy to get started. One user remarked, "Setting things up was very easy, not a big deal at all," which can be a significant advantage for companies looking to implement a new payroll system quickly.
Users highlight that while isolved provides a robust set of features, it sometimes struggles to meet specific workflow needs, with some reviewers noting configuration challenges. This suggests that while the platform is powerful, it may require additional effort to tailor it to unique business processes.
G2 reviewers indicate that Inova Payroll's focus on compliance and regulatory features is a strong point, with users appreciating the platform's ability to keep them informed. A user mentioned, "The team I work with is knowledgeable, helpful, and very responsive," which reflects the company's commitment to ensuring compliance and support.
Pricing
Entry-Level Pricing
Inova Payroll
No pricing available
isolved
isolved Featured Pricing
Starting at $9.00
1 Employee
Starting at $9/ Per Employee Per Month (PEPM) Entry level pricing for customers with 50 employees or greater. Please contact isolved for a custom quote to understand isolved’s full platform capabilities.
Does Inova have any plans of automating the payroll submission and new hire enrollment process?
2 Comments
LM
Paul, thank you for your review of Inova. The large majority of our clients are 100% online onboarding and payroll with no paper-based processes involved....Read more
What size employer do you generally work with?
1 Comment
Official Response from Inova Payroll
Inova Payroll has clients with one employee all the way up to multilocation employers with several thousand employees. Our services range from simple, online...Read more
How does your pricing work?
1 Comment
Official Response from Inova Payroll
Inova's pricing for payroll services is based on the number of checks and the payroll frequency. Inova HCM, our human capital management system, is priced...Read more
Has anyone else had troubles with taxes not being paid in 2019?
1 Comment
SC
Yes! We have had that same issue. The tax department is woefully understaffed, but iSolved has been making strides in getting new tax professionals hired....Read more
How can I extract my employee docs for migration to another platform?
1 Comment
RR
Hi Toni! I will have a member of your dedicated Customer Support Team reach out to you for the specifics around this question.
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