# InMotion Hosting vs Rackspace Hosting Comparison
---
## AI Generated Summary
- **G2 reviewers report** that InMotion Hosting excels in customer support, with many users highlighting the ease of access to knowledgeable staff. One user noted, "Their customer service is easy to get ahold of, and the people know what they are talking about," which reflects a strong commitment to user satisfaction.
- **Users say** that Rackspace Hosting offers impressive uptime and flexibility, particularly in virtual machine design. Reviewers appreciate the "utmost flexibility and configurability," making it a solid choice for those needing customizable solutions, although it may not match the support quality of InMotion.
- **Reviewers mention** that InMotion Hosting provides a more user-friendly experience overall, with a higher ease of use rating. Users have praised the platform for its intuitive interface, stating that it is "very easy to use," which can significantly enhance day-to-day operations.
- **According to verified reviews** , InMotion Hosting has a strong presence in the small business market, with 93.1% of reviews coming from this segment. This focus allows them to tailor their services effectively, while Rackspace's mid-market orientation may not cater as well to smaller enterprises.
- **Users highlight** that Rackspace Hosting's support is friendly and accessible, with one reviewer noting "simple support access." However, the overall quality of support is rated lower than that of InMotion, which could impact users who prioritize responsive assistance.
- **Reviewers indicate** that InMotion Hosting's commitment to security and stability is a significant advantage, with users mentioning "professional support, security, and stable service." This reliability can be crucial for businesses that require consistent performance and peace of mind.



| | InMotion Hosting | Rackspace Hosting | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 99 | 17 | 
| **Largest Market Segment** | Small-Business (93.4% of reviews) | Mid-Market (58.8% of reviews) | 
| **Entry Level Price** | Starting at $14.99 | No pricing available | 

---
## Top Pros & Cons

### InMotion Hosting

Pros:
- Customer Support (32 reviews)
- Helpful (28 reviews)

Cons:
- Poor Customer Support (8 reviews)
- Long Waiting (5 reviews)

### Rackspace Hosting


Cons:
- Poor Customer Support (2 reviews)
- Expensive (1 reviews)

---
## Ratings Comparison
| Rating | InMotion Hosting | Rackspace Hosting | 
|---|---|---|
  | **Meets Requirements** | 8.8 (83 reviews) | 8.8 (16 reviews) | 
  | **Ease of Use** | 8.7 (83 reviews) | 7.4 (16 reviews) | 
  | **Ease of Setup** | 8.6 (72 reviews) | 9.0 (8 reviews) | 
  | **Ease of Admin** | 8.6 (56 reviews) | 8.1 (9 reviews) | 
  | **Quality of Support** | 9.0 (81 reviews) | 8.0 (14 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (55 reviews) | 7.2 (9 reviews) | 
  | **Product Direction (% positive)** | 7.7 (77 reviews) | 4.6 (15 reviews) | 

---
## Pricing

### InMotion Hosting

#### Entry-Level Pricing

Plan: VPS Hosting

Price: Starting at $14.99

Description: A trusted leader in VPS hosting. Perfect for high traffic sites, larger businesses, and resellers that need performance.

Key Features:
- cPanel & Control Web Panel Options
- Powerful vCPU Cores
- Advanced Product Support

[Browse all 5 editions](https://www.g2.com/products/inmotion-hosting/pricing)

#### Free Trial

No

### Rackspace Hosting

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Shared Hosting

| Product | Score | Reviews |
|---|---|---|
| **InMotion Hosting** | 8.3/10 | 20 |
| **Rackspace Hosting** | N/A | N/A |

#### Support

| Feature | InMotion Hosting | Rackspace Hosting | 
|---|---|---|
| **Technical Support** | 9.3 (20 reviews) | Not enough data | 
| **Multiple Website Hosting** | 9.6 (16 reviews) | Not enough data | 
| **Bandwidth Support** | 9.4 (17 reviews) | Not enough data | 
| **Knowledge Base Support** | 8.4 (17 reviews) | Not enough data | 

#### Free Resources

| Feature | InMotion Hosting | Rackspace Hosting | 
|---|---|---|
| **Free Website Builder** | 6.9 (16 reviews) | Not enough data | 
| **Free Domain Name** | 6.3 (15 reviews) | Not enough data | 
| **Free Migration** | 8.2 (15 reviews) | Not enough data | 

### Dedicated Hosting

| Product | Score | Reviews |
|---|---|---|
| **InMotion Hosting** | 8.9/10 | 14 |
| **Rackspace Hosting** | N/A | N/A |

#### Set Up

| Feature | InMotion Hosting | Rackspace Hosting | 
|---|---|---|
| **Customization** | 8.8 (14 reviews) | Not enough data | 
| **Ease of Installation** | 8.9 (14 reviews) | Not enough data | 
| **Speed** | 8.7 (14 reviews) | Not enough data | 

#### Security

| Feature | InMotion Hosting | Rackspace Hosting | 
|---|---|---|
| **Secure Socket Layer (SSL) Certificate Provision** | 9.4 (14 reviews) | Not enough data | 
| **Data Backup and Restoration** | 9.2 (14 reviews) | Not enough data | 
| **DDoS Protection** | 9.0 (14 reviews) | Not enough data | 
| **Malware Protection** | 8.2 (14 reviews) | Not enough data | 

#### Support

| Feature | InMotion Hosting | Rackspace Hosting | 
|---|---|---|
| **Domain and Sub-Domain Support** | 9.3 (14 reviews) | Not enough data | 
| **Technical Support** | 9.4 (14 reviews) | Not enough data | 
| **Hardware Support** | 8.8 (13 reviews) | Not enough data | 

### Colocation Hosting

| Product | Score | Reviews |
|---|---|---|
| **InMotion Hosting** | N/A | N/A |
| **Rackspace Hosting** | N/A | N/A |

#### Security

| Feature | InMotion Hosting | Rackspace Hosting | 
|---|---|---|
| **Compliance** | Not enough data | Not enough data | 
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Data Center Security** | Not enough data | Not enough data | 

#### System Support

| Feature | InMotion Hosting | Rackspace Hosting | 
|---|---|---|
| **24/7 Availability** | Not enough data | Not enough data | 
| **Scalability** | Not enough data | Not enough data | 
| **Cooling system** | Not enough data | Not enough data | 

### Reseller Hosting

| Product | Score | Reviews |
|---|---|---|
| **InMotion Hosting** | N/A | N/A |
| **Rackspace Hosting** | N/A | N/A |

#### Customization

| Feature | InMotion Hosting | Rackspace Hosting | 
|---|---|---|
| **Custom DNS name servers ** | Not enough data | Not enough data | 
| **Self branding** | Not enough data | Not enough data | 
| **Bandwidth support** | Not enough data | Not enough data | 
| **Flexible hosting plans** | Not enough data | Not enough data | 

#### Support

| Feature | InMotion Hosting | Rackspace Hosting | 
|---|---|---|
| **Scalability** | Not enough data | Not enough data | 
| **Backup and restoration** | Not enough data | Not enough data | 
| **cPanel Management** | Not enough data | Not enough data | 
| **Domain Reseller Account Support** | Not enough data | Not enough data | 
| **Fully Managed Service** | Not enough data | Not enough data | 
| **IP Addresses Support** | Not enough data | Not enough data | 

### WordPress Hosting

| Product | Score | Reviews |
|---|---|---|
| **InMotion Hosting** | 9.3/10 | 11 |
| **Rackspace Hosting** | N/A | N/A |

#### Performance

| Feature | InMotion Hosting | Rackspace Hosting | 
|---|---|---|
| **Plugins and Theme support** | 9.4 (8 reviews) | Not enough data | 
| **Site management** | 9.3 (9 reviews) | Not enough data | 
| **Technical Support** | 10.0 (11 reviews) | Not enough data | 
| **Caching** | 9.3 (9 reviews) | Not enough data | 
| **Free Website Transfers** | 9.8 (8 reviews) | Not enough data | 

#### Security

| Feature | InMotion Hosting | Rackspace Hosting | 
|---|---|---|
| **Backup** | 8.3 (9 reviews) | Not enough data | 
| **Activity monitoring** | 9.3 (9 reviews) | Not enough data | 
| **Malware identification and removal** | 9.0 (8 reviews) | Not enough data | 
| **WAF and DDoS Protectiob** | 9.2 (8 reviews) | Not enough data | 

#### Free Resources

| Feature | InMotion Hosting | Rackspace Hosting | 
|---|---|---|
| **Email** | 9.3 (9 reviews) | Not enough data | 
| **Domain** | 8.5 (9 reviews) | Not enough data | 
| **SSL Certificates** | 10.0 (10 reviews) | Not enough data | 

### Cloud Web Hosting

| Product | Score | Reviews |
|---|---|---|
| **InMotion Hosting** | N/A | N/A |
| **Rackspace Hosting** | N/A | N/A |

#### Performance - Cloud Web Hosting

| Feature | InMotion Hosting | Rackspace Hosting | 
|---|---|---|
| **Caching** | Not enough data | Not enough data | 
| **Intuitive Control Panel** | Not enough data | Not enough data | 
| **Opering System** | Not enough data | Not enough data | 
| **Server Redundancy** | Not enough data | Not enough data | 

#### Support - Cloud Web Hosting

| Feature | InMotion Hosting | Rackspace Hosting | 
|---|---|---|
| **Free SSL** | Not enough data | Not enough data | 
| **Auto-scaling** | Not enough data | Not enough data | 
| **Flexible Pricing - Cloud Web Hosting** | Not enough data | Not enough data | 
| **Support** | Not enough data | Not enough data | 

#### Security - Cloud Web Hosting

| Feature | InMotion Hosting | Rackspace Hosting | 
|---|---|---|
| **Compliance and Certifications** | Not enough data | Not enough data | 
| **Backup** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 

### Cloud Application Hosting

| Product | Score | Reviews |
|---|---|---|
| **InMotion Hosting** | N/A | N/A |
| **Rackspace Hosting** | N/A | N/A |

#### Security - Cloud Application Hosting

| Feature | InMotion Hosting | Rackspace Hosting | 
|---|---|---|
| **Data Protection** | Not enough data | Not enough data | 
| **Data Backup** | Not enough data | Not enough data | 
| **Disaster Recovery** | Not enough data | Not enough data | 

#### Performance - Cloud Application Hosting

| Feature | InMotion Hosting | Rackspace Hosting | 
|---|---|---|
| **Centralized Workspace** | Not enough data | Not enough data | 
| **Server Uptime** | Not enough data | Not enough data | 
| **Collaboration** | Not enough data | Not enough data | 

#### Support - Cloud Application Hosting

| Feature | InMotion Hosting | Rackspace Hosting | 
|---|---|---|
| **IT Support** | Not enough data | Not enough data | 
| **Flexible Pricing** | Not enough data | Not enough data | 
| **Scalability** | Not enough data | Not enough data | 

#### Application support - Cloud Application Hosting

| Feature | InMotion Hosting | Rackspace Hosting | 
|---|---|---|
| **Sage Hosting** | Not enough data | Not enough data | 
| **Tax Hosting** | Not enough data | Not enough data | 
| **Game Servers** | Not enough data | Not enough data | 
| **Quickbooks Hosting** | Not enough data | Not enough data | 

### Domain Registrars

| Product | Score | Reviews |
|---|---|---|
| **InMotion Hosting** | 9.4/10 | 7 |
| **Rackspace Hosting** | N/A | N/A |

#### Security - Domain Registrar

| Feature | InMotion Hosting | Rackspace Hosting | 
|---|---|---|
| **Advanced DNS management** | 10.0 (6 reviews) | Not enough data | 
| **WHOIS privacy protection** | 8.9 (6 reviews) | Not enough data | 
| **Two-factor authentication (2FA)** | 9.4 (6 reviews) | Not enough data | 

#### Convenience and automation - Domain Registrar

| Feature | InMotion Hosting | Rackspace Hosting | 
|---|---|---|
| **Bulk domain management** | 9.4 (6 reviews) | Not enough data | 
| **Domain parking** | 8.9 (6 reviews) | Not enough data | 
| **Auto-renewal** | 9.7 (6 reviews) | Not enough data | 

#### Support and service - Domain Registrar

| Feature | InMotion Hosting | Rackspace Hosting | 
|---|---|---|
| **Knowledge base and tutorials** | 8.6 (6 reviews) | Not enough data | 
| **Domain transfer assistance** | 9.2 (6 reviews) | Not enough data | 
| **24/7 customer support** | 9.7 (6 reviews) | Not enough data | 

#### Advanced management and features - Domain Registrar

| Feature | InMotion Hosting | Rackspace Hosting | 
|---|---|---|
| **Email forwarding and hosting** | 9.8 (7 reviews) | Not enough data | 
| **Website builder integration** | 9.4 (6 reviews) | Not enough data | 
| **Domain auction and backordering** | Feature Not Available | Not enough data | 

### VPS Hosting Platforms

| Product | Score | Reviews |
|---|---|---|
| **InMotion Hosting** | 8.7/10 | 44 |
| **Rackspace Hosting** | N/A | N/A |

#### Agentic AI - Virtual Private Servers (VPS)

| Feature | InMotion Hosting | Rackspace Hosting | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Hosting Management

| Feature | InMotion Hosting | Rackspace Hosting | 
|---|---|---|
| **Storage Limits** | 8.4 (41 reviews) | Not enough data | 
| **Bandwidth Allowance** | 8.5 (40 reviews) | Not enough data | 
| **Email Hosting** | 8.1 (36 reviews) | Not enough data | 
| **Control Panel Integration** | 8.5 (42 reviews) | Not enough data | 
| **CMS Support** | 8.6 (34 reviews) | Not enough data | 
| **Web Framework Support** | 8.4 (31 reviews) | Not enough data | 
| **E-Commerce Integration** | 8.7 (26 reviews) | Not enough data | 
| **File Management** | 7.9 (37 reviews) | Not enough data | 
| **Database Support** | 8.3 (34 reviews) | Not enough data | 
| **Security Tools** | 8.5 (33 reviews) | Not enough data | 

---
## Categories
**Shared Categories (2):** [Managed Hosting Platforms](https://www.g2.com/categories/managed-hosting), [Dedicated Hosting Platforms](https://www.g2.com/categories/dedicated-hosting)

**Unique to InMotion Hosting (6):** [Cloud Web Hosting Platforms](https://www.g2.com/categories/cloud-web-hosting), [VPS Hosting Platforms](https://www.g2.com/categories/vps-hosting-platforms), [Reseller Hosting Platforms](https://www.g2.com/categories/reseller-hosting), [Shared Hosting Platforms](https://www.g2.com/categories/shared-hosting), [WordPress Hosting Platforms](https://www.g2.com/categories/wordpress-hosting), [Domain Registrars](https://www.g2.com/categories/domain-registrars)

**Unique to Rackspace Hosting (2):** [Colocation Hosting Platforms](https://www.g2.com/categories/colocation-hosting), [Cloud Application Hosting Platforms](https://www.g2.com/categories/cloud-application-hosting)


---
## Reviewer Demographics

### By Company Size

| Segment | InMotion Hosting | Rackspace Hosting | 
|---|---|---|
| **Small-Business** | 93.4% | 29.4% | 
| **Mid-Market** | 6.6% | 58.8% | 
| **Enterprise** | 0% | 11.8% | 

### By Industry

#### InMotion Hosting

- **Information Technology and Services:** 11.0%
- **Marketing and Advertising:** 9.9%
- **Computer Software:** 8.8%
- **Internet:** 6.6%
- **Real Estate:** 5.5%
- **Non-Profit Organization Management:** 3.3%
- **Computer & Network Security:** 2.2%
- **Design:** 2.2%
- **Education Management:** 2.2%
- **E-Learning:** 2.2%
- **Other:** 46.2%

#### Rackspace Hosting

- **Information Technology and Services:** 17.6%
- **Computer Software:** 17.6%
- **Consulting:** 5.9%
- **Marketing and Advertising:** 5.9%
- **Management Consulting:** 5.9%
- **Libraries:** 5.9%
- **Internet:** 5.9%
- **Food Production:** 5.9%
- **Events Services:** 5.9%
- **Design:** 5.9%
- **Other:** 17.6%

---
## Alternatives

### Alternatives to InMotion Hosting

- [Hostinger](https://www.g2.com/products/hostinger/reviews) — 4.4/5 stars (804 reviews)
- [A2 Hosting](https://www.g2.com/products/a2-hosting/reviews) — 4.4/5 stars (206 reviews)
- [Hostwinds](https://www.g2.com/products/hostwinds/reviews) — 4.9/5 stars (438 reviews)
- [Cloudways](https://www.g2.com/products/cloudways/reviews) — 4.7/5 stars (1126 reviews)
- [SiteGround](https://www.g2.com/products/siteground/reviews) — 4.2/5 stars (292 reviews)
- [WP Engine](https://www.g2.com/products/wp-engine/reviews) — 4.6/5 stars (344 reviews)
- [HostGator](https://www.g2.com/products/hostgator/reviews) — 3.6/5 stars (256 reviews)
- [Pantheon](https://www.g2.com/products/pantheon/reviews) — 4.4/5 stars (723 reviews)
- [DigitalOcean](https://www.g2.com/products/digitalocean/reviews) — 4.6/5 stars (746 reviews)
- [Kinsta](https://www.g2.com/products/kinsta/reviews) — 4.8/5 stars (1454 reviews)

### Alternatives to Rackspace Hosting

- [Hostinger](https://www.g2.com/products/hostinger/reviews) — 4.4/5 stars (804 reviews)
- [Hostwinds](https://www.g2.com/products/hostwinds/reviews) — 4.9/5 stars (438 reviews)
- [Kinsta](https://www.g2.com/products/kinsta/reviews) — 4.8/5 stars (1454 reviews)
- [Cloudways](https://www.g2.com/products/cloudways/reviews) — 4.7/5 stars (1126 reviews)
- [Pantheon](https://www.g2.com/products/pantheon/reviews) — 4.4/5 stars (723 reviews)
- [UltaHost](https://www.g2.com/products/ultahost/reviews) — 4.9/5 stars (436 reviews)
- [Webflow](https://www.g2.com/products/webflow/reviews) — 4.4/5 stars (990 reviews)
- [WPMU DEV](https://www.g2.com/products/wpmu-dev/reviews) — 4.8/5 stars (861 reviews)
- [Google Cloud Storage](https://www.g2.com/products/google-cloud-storage/reviews) — 4.6/5 stars (599 reviews)
- [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) — 4.4/5 stars (2707 reviews)

---
## Top Discussions

### InMotion Hosting

- Title: [Are you happy with InMotion hosting?](https://www.g2.com/discussions/are-you-happy-with-inmotion-hosting) — 1 comment, 1 upvote
  > **Top comment:** "They are the best hosting company I have used for my business. I have 3 servers with them and they provide knowledgeable support and my servers are always..."

### Rackspace Hosting

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/inmotion-hosting-vs-rackspace-hosting)