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Compare Inline Manual and Userpilot

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At a Glance
Inline Manual
Inline Manual
Star Rating
(23)4.6 out of 5
Market Segments
Small-Business (52.4% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
Upon request
Browse all 2 pricing plans
Userpilot
Userpilot
Star Rating
(877)4.6 out of 5
Market Segments
Mid-Market (56.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $249.00
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Inline Manual excels in its Quality of Support with a score of 9.7, which reviewers mention as a key factor in their satisfaction, while Userpilot, although still strong, has a slightly lower score of 9.5.
  • Reviewers mention that Inline Manual's Survey Builder is user-friendly with a score of 8.4, but Userpilot shines with a higher score of 8.6, indicating a more robust feature set for creating surveys.
  • G2 users highlight that Inline Manual offers excellent Account-Level Analytics with a score of 8.6, while Userpilot matches this score but is noted for its superior User-Level Analytics, which allows for more granular insights into user behavior.
  • Users on G2 report that Inline Manual's Behavior-responsive Messaging feature scores 8.5, which is praised for its effectiveness, whereas Userpilot's similar feature is also well-received but does not surpass this score.
  • Reviewers mention that Inline Manual's Text Bubble Walkthroughs are particularly effective, scoring 9.0, while Userpilot matches this score, indicating both products are strong in this area, but Inline Manual is often highlighted for its ease of use.
  • Users say that Inline Manual's Self-Service Experience is enhanced by a well-organized Knowledge Base with a score of 8.8, while Userpilot's Multi-Language Support at 7.8 is seen as a limitation for global users, making Inline Manual a more favorable option for diverse teams.
Pricing
Entry-Level Pricing
Inline Manual
Enterprise
Upon request
Browse all 2 pricing plans
Userpilot
Starter
Starting at $249.00
Browse all 3 pricing plans
Free Trial
Inline Manual
Free Trial is available
Userpilot
Free Trial is available
Ratings
Meets Requirements
8.9
15
8.8
733
Ease of Use
8.1
15
8.6
788
Ease of Setup
8.2
13
8.6
587
Ease of Admin
8.3
14
8.7
333
Quality of Support
9.7
17
9.5
661
Has the product been a good partner in doing business?
9.5
14
9.3
330
Product Direction (% positive)
8.5
16
9.4
748
Features by Category
Not enough data
7.3
40
User Behavior
Not enough data
8.5
40
Not enough data
7.6
38
Not enough data
6.8
37
A/B Testing
Not enough data
6.5
33
Not enough data
6.4
31
Not enough data
8.3
35
Not enough data
7.0
30
Visitor Information
Not enough data
8.9
36
Not enough data
8.2
34
Agentic AI - Session Replay
Not enough data
5.2
7
Digital Adoption PlatformHide 13 FeaturesShow 13 Features
8.9
7
8.5
578
User Analysis
Not enough data
8.9
539
Not enough data
8.1
549
User Support
Not enough data
8.7
562
Not enough data
7.8
472
Not enough data
8.4
498
Walkthrough Type
8.7
5
8.2
495
9.0
5
8.9
540
Platform Basics - Digital Adoption Platform
Not enough data
8.5
95
Not enough data
8.9
98
Analytics - Digital Adoption Platform
Not enough data
8.6
96
Functions - Digital Adoption Platform
Not enough data
8.8
95
Not enough data
9.1
97
Agentic AI - Digital Adoption Platform
Not enough data
7.7
47
Not enough data
7.6
275
Product Analytics
Not enough data
8.6
269
Not enough data
8.6
273
Not enough data
8.6
272
Not enough data
8.2
264
Not enough data
7.7
250
Not enough data
7.8
244
Not enough data
7.5
241
Not enough data
7.4
248
Agentic AI - Product Analytics
Not enough data
6.7
36
Not enough data
6.7
36
Not enough data
7.0
36
Not enough data
6.9
36
Not enough data
7.8
229
Survey Management
Not enough data
8.5
222
Not enough data
8.6
220
Not enough data
8.2
219
Not enough data
7.5
211
Survey Customization
Not enough data
8.2
214
Not enough data
8.5
222
Not enough data
8.0
214
Not enough data
7.6
200
Survey Insights
Not enough data
8.2
210
Not enough data
7.2
193
Not enough data
8.1
208
Not enough data
8.3
205
Agentic AI - Survey
Not enough data
6.8
21
Not enough data
6.7
21
Not enough data
7.1
21
8.9
11
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
8.8
10
Not enough data
8.9
9
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Inline Manual
Inline Manual
Userpilot
Userpilot
Inline Manual and Userpilot are categorized as Digital Adoption Platform
Unique Categories
Inline Manual
Inline Manual is categorized as Customer Self-Service
Userpilot
Userpilot is categorized as Product Analytics, Survey, and Session Replay
Reviews
Reviewers' Company Size
Inline Manual
Inline Manual
Small-Business(50 or fewer emp.)
52.4%
Mid-Market(51-1000 emp.)
38.1%
Enterprise(> 1000 emp.)
9.5%
Userpilot
Userpilot
Small-Business(50 or fewer emp.)
39.4%
Mid-Market(51-1000 emp.)
56.1%
Enterprise(> 1000 emp.)
4.5%
Reviewers' Industry
Inline Manual
Inline Manual
Computer Software
42.9%
Marketing and Advertising
9.5%
Financial Services
9.5%
Real Estate
4.8%
Investment Management
4.8%
Other
28.6%
Userpilot
Userpilot
Computer Software
38.0%
Information Technology and Services
15.9%
Financial Services
5.8%
Internet
4.5%
Marketing and Advertising
2.9%
Other
32.9%
Alternatives
Inline Manual
Inline Manual Alternatives
Whatfix
Whatfix
Add Whatfix
WalkMe
WalkMe
Add WalkMe
Pendo
Pendo
Add Pendo
Appcues
Appcues
Add Appcues
Userpilot
Userpilot Alternatives
Pendo
Pendo
Add Pendo
Whatfix
Whatfix
Add Whatfix
Fin by Intercom
Fin by Intercom
Add Fin by Intercom
UserGuiding
UserGuiding
Add UserGuiding
Discussions
Inline Manual
Inline Manual Discussions
Monty the Mongoose crying
Inline Manual has no discussions with answers
Userpilot
Userpilot Discussions
Monty the Mongoose crying
Userpilot has no discussions with answers