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Compare Inline Manual and Userlane

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At a Glance
Inline Manual
Inline Manual
Star Rating
(23)4.6 out of 5
Market Segments
Small-Business (50.0% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
Upon request
Browse all 2 pricing plans
Userlane
Userlane
Star Rating
(81)4.7 out of 5
Market Segments
Enterprise (40.0% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us Per Year
Learn more about Userlane
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Inline Manual excels in its Quality of Support with a score of 9.7, while Userlane closely follows with a score of 9.8, indicating both products are highly regarded for their customer service.
  • Reviewers mention that Userlane offers superior Ease of Use with a score of 8.9 compared to Inline Manual's 8.1, suggesting that Userlane may provide a more intuitive user experience for onboarding and training.
  • G2 users highlight that Inline Manual's Audio-visual Walkthroughs scored 8.7, while Userlane's scored 9.0, indicating that Userlane may provide more engaging and effective visual aids for users during their learning process.
  • Users on G2 report that Inline Manual has a strong Self-Service Experience with a Knowledge Base score of 8.8, but Userlane outperforms it with a score of 9.0, suggesting that Userlane offers more comprehensive resources for users seeking assistance.
  • Reviewers mention that Inline Manual's Product Direction score of 8.5 is notably lower than Userlane's impressive 9.8, indicating that Userlane may have a clearer vision for future enhancements and features.
  • Users say that while both products offer Multi-Language Support, Inline Manual scores 8.9, which is competitive, but Userlane's overall user engagement score of 9.6 suggests a more robust approach to catering to diverse user needs.
Pricing
Entry-Level Pricing
Inline Manual
Enterprise
Upon request
Browse all 2 pricing plans
Userlane
What’s included
Contact Us
Per Year
Learn more about Userlane
Free Trial
Inline Manual
Free Trial is available
Userlane
Free Trial is available
Ratings
Meets Requirements
9.0
16
8.8
64
Ease of Use
8.2
16
8.9
67
Ease of Setup
8.3
14
8.6
61
Ease of Admin
8.3
14
8.6
62
Quality of Support
9.7
18
9.8
63
Has the product been a good partner in doing business?
9.5
14
9.6
63
Product Direction (% positive)
8.6
17
9.8
60
Features by Category
Digital Adoption PlatformHide 13 FeaturesShow 13 Features
9.1
7
8.8
31
User Analysis
Not enough data
8.5
12
Not enough data
8.2
24
User Support
Not enough data
9.2
28
Not enough data
8.9
19
Not enough data
8.6
18
Walkthrough Type
8.9
6
Feature Not Available
9.2
6
9.2
26
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
9.1
28
Onboarding Setup
Not enough data
8.8
23
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Project Tracking
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
22
Not enough data
Feature Not Available
Not enough data
8.8
23
Customer Engagement
Not enough data
Feature Not Available
Not enough data
9.6
20
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
8.9
11
8.6
26
Generative AI
Not enough data
Not enough data
Self-Service Experience
8.8
10
9.0
21
8.9
9
8.5
18
Feature Not Available
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Self-Service Platform
Not enough data
8.7
21
Not enough data
8.7
20
Not enough data
Feature Not Available
Not enough data
8.1
16
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Inline Manual
Inline Manual
Userlane
Userlane
Inline Manual and Userlane are categorized as Digital Adoption Platform and Customer Self-Service
Unique Categories
Inline Manual
Inline Manual has no unique categories
Userlane
Userlane is categorized as Client Onboarding
Reviews
Reviewers' Company Size
Inline Manual
Inline Manual
Small-Business(50 or fewer emp.)
50.0%
Mid-Market(51-1000 emp.)
36.4%
Enterprise(> 1000 emp.)
13.6%
Userlane
Userlane
Small-Business(50 or fewer emp.)
21.3%
Mid-Market(51-1000 emp.)
38.8%
Enterprise(> 1000 emp.)
40.0%
Reviewers' Industry
Inline Manual
Inline Manual
Computer Software
40.9%
Marketing and Advertising
9.1%
Financial Services
9.1%
Real Estate
4.5%
Investment Management
4.5%
Other
31.8%
Userlane
Userlane
Computer Software
23.8%
Automotive
12.5%
Information Technology and Services
5.0%
Accounting
5.0%
Insurance
3.8%
Other
50.0%
Alternatives
Inline Manual
Inline Manual Alternatives
Whatfix
Whatfix
Add Whatfix
WalkMe
WalkMe
Add WalkMe
Pendo
Pendo
Add Pendo
Appcues
Appcues
Add Appcues
Userlane
Userlane Alternatives
WalkMe
WalkMe
Add WalkMe
Whatfix
Whatfix
Add Whatfix
Pendo
Pendo
Add Pendo
Appcues
Appcues
Add Appcues
Discussions
Inline Manual
Inline Manual Discussions
Monty the Mongoose crying
Inline Manual has no discussions with answers
Userlane
Userlane Discussions
Monty the Mongoose crying
Userlane has no discussions with answers