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Compare Inline Manual and UserGuiding

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At a Glance
Inline Manual
Inline Manual
Star Rating
(23)4.6 out of 5
Market Segments
Small-Business (50.0% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
Upon request
Browse all 2 pricing plans
UserGuiding
UserGuiding
Star Rating
(742)4.7 out of 5
Market Segments
Small-Business (57.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Inline Manual excels in its Quality of Support with a score of 9.7, which reviewers mention as a key factor in their satisfaction, while UserGuiding, although still strong, has a slightly lower score of 9.5.
  • Reviewers mention that UserGuiding offers a superior Ease of Use with a score of 9.1 compared to Inline Manual's 8.1, highlighting that the intuitive interface makes it easier for new users to navigate.
  • G2 users note that Inline Manual's Survey Implementation feature scores 9.0, which is particularly praised for its effectiveness in gathering user feedback, while UserGuiding lacks a comparable feature, leading to a less robust data collection process.
  • Users on G2 report that UserGuiding shines in Text Bubble Walkthroughs with a score of 9.2, which reviewers say enhances user engagement, whereas Inline Manual's score of 9.0 indicates it is slightly less effective in this area.
  • Reviewers mention that Inline Manual's Product Direction score of 8.5 reflects a solid commitment to continuous improvement, but UserGuiding outperforms with a score of 9.6, indicating a more positive outlook on future updates and features.
  • Users say that while both products offer Audio-visual Walkthroughs with equal scores of 8.7, UserGuiding's implementation is often described as more polished and user-friendly, making it a preferred choice for visual learners.
Pricing
Entry-Level Pricing
Inline Manual
Enterprise
Upon request
Browse all 2 pricing plans
UserGuiding
Free Trial
Free Trial
Browse all 4 pricing plans
Free Trial
Inline Manual
Free Trial is available
UserGuiding
Free Trial is available
Ratings
Meets Requirements
9.0
16
8.9
656
Ease of Use
8.2
16
9.1
675
Ease of Setup
8.3
14
8.9
608
Ease of Admin
8.3
14
9.1
408
Quality of Support
9.7
18
9.5
631
Has the product been a good partner in doing business?
9.5
14
9.4
397
Product Direction (% positive)
8.6
17
9.6
658
Features by Category
Digital Adoption PlatformHide 13 FeaturesShow 13 Features
8.9
7
8.5
429
User Analysis
Not enough data
8.9
392
Not enough data
8.5
399
User Support
Not enough data
8.7
402
Not enough data
8.4
364
Not enough data
8.4
378
Walkthrough Type
8.9
6
8.6
381
9.2
6
9.1
407
Platform Basics - Digital Adoption Platform
Not enough data
8.4
95
Not enough data
8.8
96
Analytics - Digital Adoption Platform
Not enough data
8.1
94
Functions - Digital Adoption Platform
Not enough data
8.5
93
Not enough data
8.7
97
Agentic AI - Digital Adoption Platform
Not enough data
7.3
82
8.9
11
7.8
374
Generative AI
Not enough data
6.8
137
Self-Service Experience
8.8
10
8.9
367
8.9
9
8.8
365
Feature Not Available
7.6
339
Not enough data
Feature Not Available
Not enough data
8.6
352
Self-Service Platform
Not enough data
8.8
360
Not enough data
8.4
204
Not enough data
7.1
188
Not enough data
8.3
350
Agentic AI - Customer Self-Service
Not enough data
7.1
48
Not enough data
7.6
48
Not enough data
7.6
46
Not enough data
7.4
46
Not enough data
7.2
47
Not enough data
7.1
46
Not enough data
7.3
46
Categories
Categories
Shared Categories
Inline Manual
Inline Manual
UserGuiding
UserGuiding
Inline Manual and UserGuiding are categorized as Digital Adoption Platform and Customer Self-Service
Unique Categories
Inline Manual
Inline Manual has no unique categories
UserGuiding
UserGuiding has no unique categories
Reviews
Reviewers' Company Size
Inline Manual
Inline Manual
Small-Business(50 or fewer emp.)
50.0%
Mid-Market(51-1000 emp.)
36.4%
Enterprise(> 1000 emp.)
13.6%
UserGuiding
UserGuiding
Small-Business(50 or fewer emp.)
57.1%
Mid-Market(51-1000 emp.)
36.8%
Enterprise(> 1000 emp.)
6.1%
Reviewers' Industry
Inline Manual
Inline Manual
Computer Software
40.9%
Marketing and Advertising
9.1%
Financial Services
9.1%
Real Estate
4.5%
Investment Management
4.5%
Other
31.8%
UserGuiding
UserGuiding
Computer Software
38.5%
Information Technology and Services
16.8%
Marketing and Advertising
4.8%
Financial Services
3.7%
Accounting
3.3%
Other
32.8%
Alternatives
Inline Manual
Inline Manual Alternatives
Whatfix
Whatfix
Add Whatfix
WalkMe
WalkMe
Add WalkMe
Pendo
Pendo
Add Pendo
Appcues
Appcues
Add Appcues
UserGuiding
UserGuiding Alternatives
Whatfix
Whatfix
Add Whatfix
WalkMe
WalkMe
Add WalkMe
Fin by Intercom
Fin by Intercom
Add Fin by Intercom
Product Fruits
Product Fruits
Add Product Fruits
Discussions
Inline Manual
Inline Manual Discussions
Monty the Mongoose crying
Inline Manual has no discussions with answers
UserGuiding
UserGuiding Discussions
RTL support
2 Comments
Hellen V.
HV
Hi Medhat! UserGuiding supports RTL text by means of theme customization. You can read more about it here:...Read more
Are there adoption tools for products that change often?
1 Comment
Tharun Sai G.
TG
For those who understand and can code use CSS elements to tag your location and steps instead of mouse selection this will keep the guides intact firmly.Read more
What is UserGuiding used for?
1 Comment
Can D.
CD
User Onboarding, Product Tours, Interactive Guides, Feature Announcements, and User Education.Read more