Users report that Inline Manual excels in its Quality of Support with a score of 9.7, which reviewers mention as a key factor in their satisfaction, while UserGuiding, although still strong, has a slightly lower score of 9.5.
Reviewers mention that UserGuiding offers a superior Ease of Use with a score of 9.1 compared to Inline Manual's 8.1, highlighting that the intuitive interface makes it easier for new users to navigate.
G2 users note that Inline Manual's Survey Implementation feature scores 9.0, which is particularly praised for its effectiveness in gathering user feedback, while UserGuiding lacks a comparable feature, leading to a less robust data collection process.
Users on G2 report that UserGuiding shines in Text Bubble Walkthroughs with a score of 9.2, which reviewers say enhances user engagement, whereas Inline Manual's score of 9.0 indicates it is slightly less effective in this area.
Reviewers mention that Inline Manual's Product Direction score of 8.5 reflects a solid commitment to continuous improvement, but UserGuiding outperforms with a score of 9.6, indicating a more positive outlook on future updates and features.
Users say that while both products offer Audio-visual Walkthroughs with equal scores of 8.7, UserGuiding's implementation is often described as more polished and user-friendly, making it a preferred choice for visual learners.
Hi Medhat! UserGuiding supports RTL text by means of theme customization. You can read more about it here:...Read more
Are there adoption tools for products that change often?
1 Comment
TG
For those who understand and can code use CSS elements to tag your location and steps instead of mouse selection this will keep the guides intact firmly.Read more
What is UserGuiding used for?
1 Comment
CD
User Onboarding, Product Tours, Interactive Guides, Feature Announcements, and User Education.Read more
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