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Compare Inline Manual vs UseResponse
See this
comparison of Inline Manual vs. UseResponse
based on data from user reviews. Inline Manual rates 4.8/5 stars with 6 reviews. UseResponse rates 4.8/5 stars with 15 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
STANDARD
$59
per month
Enterprise Package
$3000+
per solution
 
STANDARD PRO
$158
per month
Self-Hosted
$899
one-time fee
 
ENTERPRISE
from $1220
per month
Cloud
$15
per agent, per month
 
Free Trial
Free Trial Unavailable
Inline Manual
STANDARD
$59per month
STANDARD PRO
$158per month
ENTERPRISE
from $1220per month
Free Trial
UseResponse
Enterprise Package
$3000+per solution
Self-Hosted
$899one-time fee
Cloud
$15per agent, per month
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.6
9.0
Ease of Use
Ease of Use
7.5
9.3
Ease of Setup
Ease of Setup
8.0
9.2
Ease of Admin
Ease of Admin
8.3
9.2
Quality of Support
Quality of Support
9.7
9.9
Ease of Doing Business With
Ease of Doing Business With
9.7
9.8
Product Direction (% positive)
Product Direction (% positive)
10.0
10.0
Meets Requirements
Inline Manual
8.6
UseResponse
9.0
Ease of Use
Inline Manual
7.5
UseResponse
9.3
Ease of Setup
Inline Manual
8.0
UseResponse
9.2
Ease of Admin
Inline Manual
8.3
UseResponse
9.2
Quality of Support
Inline Manual
9.7
UseResponse
9.9
Ease of Doing Business With
Inline Manual
9.7
UseResponse
9.8
Product Direction (% positive)
Inline Manual
10.0
UseResponse
10.0

Features

Knowledge Share
Knowledge Base
Inline Manual
Not enough data available
UseResponse
Not enough data available
Searchable Articles
Inline Manual
Not enough data available
UseResponse
Not enough data available
Community Forums
Inline Manual
Not enough data available
UseResponse
Not enough data available
Interactive FAQs & Forums
Inline Manual
Not enough data available
UseResponse
Not enough data available
Interaction
Web Portals
Inline Manual
Not enough data available
UseResponse
Not enough data available
Forum to Reponse
Inline Manual
Not enough data available
UseResponse
Not enough data available
Tickets and Tagging
Inline Manual
Not enough data available
UseResponse
Not enough data available
Live Chat
Inline Manual
Not enough data available
UseResponse
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
50.0%
40.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.3%
46.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
16.7%
13.3%
Inline Manual
Small-Business
50.0%
Mid-Market
33.3%
Enterprise
16.7%
UseResponse
Small-Business
40.0%
Mid-Market
46.7%
Enterprise
13.3%

Reviewers' Industry

 
Computer Software
42.9%
Information Technology and Services
25.0%
 
Marketing and Advertising
14.3%
Semiconductors
10.0%
 
Investment Management
14.3%
Internet
10.0%
 
Health, Wellness and Fitness
14.3%
Higher Education
10.0%
 
Financial Services
14.3%
Financial Services
10.0%
 
Other
0.0%
Other
35.0%
Inline Manual
Computer Software
42.9%
Marketing and Advertising
14.3%
Investment Management
14.3%
Health, Wellness and Fitness
14.3%
Financial Services
14.3%
Other
0.0%
UseResponse
Information Technology and Services
25.0%
Semiconductors
10.0%
Internet
10.0%
Higher Education
10.0%
Financial Services
10.0%
Other
35.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
G2 User in Computer Software

Whenever I do run into issues/questions, their support is next level. They respond instantly and are very helpful and kind.

Jens H.
Administrator in Financial Services

We were looking for a solution for brainstorming sessions and a manual. We have encountered UseResponse. In this application is simply thought of everything. The operation is so simple, our employees have every day enjoyment with the portal

Most Helpful Critical Review
Most Helpful Critical Review
Marc S.
Administrator in Marketing and Advertising

Takes a little while to get to grips with the onboarding tool especially for some of our team who are less technical - as and when new updates are made this is becoming easier however.

G2 User in Computer & Network Security

Nothing really. Perhaps one thing that they could improve is that they might provide customers with a SSL certificate for custom domains instead of asking the customer to provide them with such certificate

 
Inline Manual
Most Helpful Favorable Review
G2 User in Computer Software

Whenever I do run into issues/questions, their support is next level. They respond instantly and are very helpful and kind.

Most Helpful Critical Review
Marc S.
Administrator in Marketing and Advertising

Takes a little while to get to grips with the onboarding tool especially for some of our team who are less technical - as and when new updates are made this is becoming easier however.

UseResponse
Most Helpful Favorable Review
Jens H.
Administrator in Financial Services

We were looking for a solution for brainstorming sessions and a manual. We have encountered UseResponse. In this application is simply thought of everything. The operation is so simple, our employees have every day enjoyment with the portal

Most Helpful Critical Review
G2 User in Computer & Network Security

Nothing really. Perhaps one thing that they could improve is that they might provide customers with a SSL certificate for custom domains instead of asking the customer to provide them with such certificate

Screenshots

 
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