Compare Inline Manual, Teamwork Desk, Whatfix, and Appcues

Pricing

 
STANDARD
$59
per month
Starter
$7
per agent, per month (billed annually)
 
STANDARD PRO
$158
per month
Plus
$13
per agent, per month (billed annually)
 
ENTERPRISE
from $1220
per month
Pro
$25
per agent, per month (billed annually)
 
Enterprise
Contact Us
Billed annually
 
Free Trial
Free Trial
Free Trial
Free Trial
Inline Manual
STANDARD
$59per month
STANDARD PRO
$158per month
ENTERPRISE
from $1220per month
Free Trial
Teamwork Desk
Starter
$7per agent, per month (billed annually)
Plus
$13per agent, per month (billed annually)
Pro
$25per agent, per month (billed annually)
Enterprise
Contact UsBilled annually
Free Trial
Whatfix
Free Trial
Appcues
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.8
8.8
8.8
8.7
Ease of Use
Ease of Use
7.6
8.5
8.8
8.5
Ease of Setup
Ease of Setup
8.1
8.6
8.1
8.5
Ease of Admin
Ease of Admin
8.1
8.9
8.3
8.8
Quality of Support
Quality of Support
9.8
8.7
9.9
8.9
Ease of Doing Business With
Ease of Doing Business With
9.7
8.9
9.3
9.2
Product Direction (% positive)
Product Direction (% positive)
10.0
8.9
9.8
8.3
Meets Requirements
Inline Manual
8.8
Teamwork Desk
8.8
Whatfix
8.8
Appcues
8.7
Ease of Use
Inline Manual
7.6
Teamwork Desk
8.5
Whatfix
8.8
Appcues
8.5
Ease of Setup
Inline Manual
8.1
Teamwork Desk
8.6
Whatfix
8.1
Appcues
8.5
Ease of Admin
Inline Manual
8.1
Teamwork Desk
8.9
Whatfix
8.3
Appcues
8.8
Quality of Support
Inline Manual
9.8
Teamwork Desk
8.7
Whatfix
9.9
Appcues
8.9
Ease of Doing Business With
Inline Manual
9.7
Teamwork Desk
8.9
Whatfix
9.3
Appcues
9.2
Product Direction (% positive)
Inline Manual
10.0
Teamwork Desk
8.9
Whatfix
9.8
Appcues
8.3

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
57.1%
80.6%
40.0%
61.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
16.7%
36.0%
36.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
14.3%
2.8%
24.0%
1.8%
Inline Manual
Small-Business
57.1%
Mid-Market
28.6%
Enterprise
14.3%
Teamwork Desk
Small-Business
80.6%
Mid-Market
16.7%
Enterprise
2.8%
Whatfix
Small-Business
40.0%
Mid-Market
36.0%
Enterprise
24.0%
Appcues
Small-Business
61.4%
Mid-Market
36.8%
Enterprise
1.8%

Reviewers' Industry

 
Computer Software
50.0%
Marketing and Advertising
22.9%
Computer Software
27.9%
Computer Software
28.6%
 
Marketing and Advertising
12.5%
Information Technology and Services
18.8%
Information Technology and Services
16.4%
Information Technology and Services
22.6%
 
Investment Management
12.5%
Computer Software
10.4%
Consumer Goods
8.2%
Internet
14.3%
 
Health, Wellness and Fitness
12.5%
Internet
8.3%
Internet
6.6%
Marketing and Advertising
13.1%
 
Financial Services
12.5%
Logistics and Supply Chain
6.3%
Telecommunications
3.3%
Philanthropy
2.4%
 
Other
0.0%
Other
33.3%
Other
37.7%
Other
19.0%
Inline Manual
Computer Software
50.0%
Marketing and Advertising
12.5%
Investment Management
12.5%
Health, Wellness and Fitness
12.5%
Financial Services
12.5%
Other
0.0%
Teamwork Desk
Marketing and Advertising
22.9%
Information Technology and Services
18.8%
Computer Software
10.4%
Internet
8.3%
Logistics and Supply Chain
6.3%
Other
33.3%
Whatfix
Computer Software
27.9%
Information Technology and Services
16.4%
Consumer Goods
8.2%
Internet
6.6%
Telecommunications
3.3%
Other
37.7%
Appcues
Computer Software
28.6%
Information Technology and Services
22.6%
Internet
14.3%
Marketing and Advertising
13.1%
Philanthropy
2.4%
Other
19.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
G2 User in Computer Software

Whenever I do run into issues/questions, their support is next level. They respond instantly and are very helpful and kind.

G2 User in Market Research

My team is located throughout the US and Canada and we all use this tool to keep our projects on track. We use Teamwork for everything from tasks to recording time on each task. The calendar / ghantt chart view provide me with multiple views of how the...

G2 User in Consumer Services

We used what fix on Playnlive.com and our bounce rate dropped by 50%. So much so that even our conversion increased by 25%. I highly recommend what fix to all dot com companies.

Alex M.
Administrator in Philanthropy

Appcues provides us with a low-cost, low-energy solution for reaching our brand new customers. It's inexpensive, simple to set up and SUPER effective. Once our modal was ready to publish, it only took one of our developers about 7 minutes to link it to our...

Most Helpful Critical Review
Most Helpful Critical Review
G2 User in Investment Management

They are using chrome for the authoring tool i am using safari. Not a big deal...

G2 User in Information Technology and Services

Not fully featured yet. Can't group customers by an organization. Can't have custom fields for a ticket.

Tony B.
Administrator in Consumer Goods

I never ran into a blocker with Whatfix.

G2 User

Frequent bugs when building flows requiring a refresh. Lots of cool stuff you can do but it often requires time from developers to implement properly. Anyone running ad blockers won't see Appcues flows at all. There seems to be a significant delay between...

 
Inline Manual
Most Helpful Favorable Review
G2 User in Computer Software

Whenever I do run into issues/questions, their support is next level. They respond instantly and are very helpful and kind.

Most Helpful Critical Review
G2 User in Investment Management

They are using chrome for the authoring tool i am using safari. Not a big deal...

Teamwork Desk
Most Helpful Favorable Review
G2 User in Market Research

My team is located throughout the US and Canada and we all use this tool to keep our projects on track. We use Teamwork for everything from tasks to recording time on each task. The calendar / ghantt chart view provide me with multiple views of how the...

Most Helpful Critical Review
G2 User in Information Technology and Services

Not fully featured yet. Can't group customers by an organization. Can't have custom fields for a ticket.

Whatfix
Most Helpful Favorable Review
G2 User in Consumer Services

We used what fix on Playnlive.com and our bounce rate dropped by 50%. So much so that even our conversion increased by 25%. I highly recommend what fix to all dot com companies.

Most Helpful Critical Review
Tony B.
Administrator in Consumer Goods

I never ran into a blocker with Whatfix.

Appcues
Most Helpful Favorable Review
Alex M.
Administrator in Philanthropy

Appcues provides us with a low-cost, low-energy solution for reaching our brand new customers. It's inexpensive, simple to set up and SUPER effective. Once our modal was ready to publish, it only took one of our developers about 7 minutes to link it to our...

Most Helpful Critical Review
G2 User

Frequent bugs when building flows requiring a refresh. Lots of cool stuff you can do but it often requires time from developers to implement properly. Anyone running ad blockers won't see Appcues flows at all. There seems to be a significant delay between...

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