Compare Inline Manual vs Teamwork Desk

See this
comparison of Inline Manual vs. Teamwork Desk
based on data from user reviews. Inline Manual rates 4.9/5 stars with 7 reviews. Teamwork Desk rates 4.3/5 stars with 36 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
STANDARD
$59
per month
Starter
$7
per agent, per month (billed annually)
 
STANDARD PRO
$158
per month
Plus
$13
per agent, per month (billed annually)
 
ENTERPRISE
from $1220
per month
Pro
$25
per agent, per month (billed annually)
 
Enterprise
Contact Us
Billed annually
 
Free Trial
Free Trial
Inline Manual
STANDARD
$59per month
STANDARD PRO
$158per month
ENTERPRISE
from $1220per month
Free Trial
Teamwork Desk
Starter
$7per agent, per month (billed annually)
Plus
$13per agent, per month (billed annually)
Pro
$25per agent, per month (billed annually)
Enterprise
Contact UsBilled annually
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.8
8.8
Ease of Use
Ease of Use
7.6
8.5
Ease of Setup
Ease of Setup
8.1
8.6
Ease of Admin
Ease of Admin
8.1
8.9
Quality of Support
Quality of Support
9.8
8.7
Ease of Doing Business With
Ease of Doing Business With
9.7
8.9
Product Direction (% positive)
Product Direction (% positive)
10.0
8.9
Meets Requirements
Inline Manual
8.8
Teamwork Desk
8.8
Ease of Use
Inline Manual
7.6
Teamwork Desk
8.5
Ease of Setup
Inline Manual
8.1
Teamwork Desk
8.6
Ease of Admin
Inline Manual
8.1
Teamwork Desk
8.9
Quality of Support
Inline Manual
9.8
Teamwork Desk
8.7
Ease of Doing Business With
Inline Manual
9.7
Teamwork Desk
8.9
Product Direction (% positive)
Inline Manual
10.0
Teamwork Desk
8.9

Features

Knowledge Share
Knowledge Base
Inline Manual
Not enough data available
Teamwork Desk
8.9
Searchable Articles
Inline Manual
Not enough data available
Teamwork Desk
8.7
Community Forums
Inline Manual
Not enough data available
Teamwork Desk
Not enough data available
Interactive FAQs & Forums
Inline Manual
Not enough data available
Teamwork Desk
Not enough data available
Interaction
Web Portals
Inline Manual
Not enough data available
Teamwork Desk
8.7
Forum to Reponse
Inline Manual
Not enough data available
Teamwork Desk
Not enough data available
Tickets and Tagging
Inline Manual
Not enough data available
Teamwork Desk
8.9
Live Chat
Inline Manual
Not enough data available
Teamwork Desk
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
57.1%
80.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
16.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
14.3%
2.8%
Inline Manual
Small-Business
57.1%
Mid-Market
28.6%
Enterprise
14.3%
Teamwork Desk
Small-Business
80.6%
Mid-Market
16.7%
Enterprise
2.8%

Reviewers' Industry

 
Computer Software
42.9%
Marketing and Advertising
22.2%
 
Marketing and Advertising
14.3%
Information Technology and Services
16.7%
 
Investment Management
14.3%
Internet
11.1%
 
Health, Wellness and Fitness
14.3%
Logistics and Supply Chain
8.3%
 
Financial Services
14.3%
Computer Software
8.3%
 
Other
0.0%
Other
33.3%
Inline Manual
Computer Software
42.9%
Marketing and Advertising
14.3%
Investment Management
14.3%
Health, Wellness and Fitness
14.3%
Financial Services
14.3%
Other
0.0%
Teamwork Desk
Marketing and Advertising
22.2%
Information Technology and Services
16.7%
Internet
11.1%
Logistics and Supply Chain
8.3%
Computer Software
8.3%
Other
33.3%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Eyal S.
Administrator in Financial Services

Great platform that lets us focus on our core business. Its many features, easy implementation and customizable content enable us to create engaging guides for our users that find them very helpful. The amazing responsiveness of the Inline team and the...

Andrew C.
User

The ability to quickly see project status and due dates.

Most Helpful Critical Review
Most Helpful Critical Review
G2 User in Computer Software

Slightly more developer involvement than I anticipated, but I think that's how every service is once you start diving into smaller details you are trying to refine.

Elyssa R.
User in Information Technology and Services

On the startup plan, a lot of features are blocked off Developers still like zendesk more Not as many features as zendesk (according to developers)

 
Inline Manual
Most Helpful Favorable Review
Eyal S.
Administrator in Financial Services

Great platform that lets us focus on our core business. Its many features, easy implementation and customizable content enable us to create engaging guides for our users that find them very helpful. The amazing responsiveness of the Inline team and the...

Most Helpful Critical Review
G2 User in Computer Software

Slightly more developer involvement than I anticipated, but I think that's how every service is once you start diving into smaller details you are trying to refine.

Teamwork Desk
Most Helpful Favorable Review
Andrew C.
User

The ability to quickly see project status and due dates.

Most Helpful Critical Review
Elyssa R.
User in Information Technology and Services

On the startup plan, a lot of features are blocked off Developers still like zendesk more Not as many features as zendesk (according to developers)

Screenshots

 
1 of 3
2 of 3
3 of 3
1 of 4
2 of 4
3 of 4
4 of 4
Ask Inline Manual a QuestionContact Inline ManualAsk Teamwork Desk a QuestionContact Teamwork Desk