Compare Inline Manual vs Teamwork Desk
See this
comparison of Inline Manual vs. Teamwork Desk
based on data from user reviews. Inline Manual rates 4.8/5 stars with 6 reviews. Teamwork Desk rates 4.4/5 stars with 35 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
STANDARD
$59
per month
Starter
$7
per agent, per month (billed annually)
 
STANDARD PRO
$158
per month
Plus
$13
per agent, per month (billed annually)
 
ENTERPRISE
from $1220
per month
Pro
$25
per agent, per month (billed annually)
 
Enterprise
Contact Us
Billed annually
 
Free Trial
Free Trial
Inline Manual
STANDARD
$59per month
STANDARD PRO
$158per month
ENTERPRISE
from $1220per month
Free Trial
Teamwork Desk
Starter
$7per agent, per month (billed annually)
Plus
$13per agent, per month (billed annually)
Pro
$25per agent, per month (billed annually)
Enterprise
Contact UsBilled annually
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.6
8.9
Ease of Use
Ease of Use
7.5
8.6
Ease of Setup
Ease of Setup
8.0
8.6
Ease of Admin
Ease of Admin
8.3
8.9
Quality of Support
Quality of Support
9.7
8.9
Ease of Doing Business With
Ease of Doing Business With
9.7
8.9
Product Direction (% positive)
Product Direction (% positive)
10.0
9.2
Meets Requirements
Inline Manual
8.6
Teamwork Desk
8.9
Ease of Use
Inline Manual
7.5
Teamwork Desk
8.6
Ease of Setup
Inline Manual
8.0
Teamwork Desk
8.6
Ease of Admin
Inline Manual
8.3
Teamwork Desk
8.9
Quality of Support
Inline Manual
9.7
Teamwork Desk
8.9
Ease of Doing Business With
Inline Manual
9.7
Teamwork Desk
8.9
Product Direction (% positive)
Inline Manual
10.0
Teamwork Desk
9.2

Features

Knowledge Share
Knowledge Base
Inline Manual
Not enough data available
Teamwork Desk
8.9
Searchable Articles
Inline Manual
Not enough data available
Teamwork Desk
8.7
Community Forums
Inline Manual
Not enough data available
Teamwork Desk
Not enough data available
Interactive FAQs & Forums
Inline Manual
Not enough data available
Teamwork Desk
Not enough data available
Interaction
Web Portals
Inline Manual
Not enough data available
Teamwork Desk
8.7
Forum to Reponse
Inline Manual
Not enough data available
Teamwork Desk
Not enough data available
Tickets and Tagging
Inline Manual
Not enough data available
Teamwork Desk
8.9
Live Chat
Inline Manual
Not enough data available
Teamwork Desk
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
50.0%
80.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.3%
17.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
16.7%
2.9%
Inline Manual
Small-Business
50.0%
Mid-Market
33.3%
Enterprise
16.7%
Teamwork Desk
Small-Business
80.0%
Mid-Market
17.1%
Enterprise
2.9%

Reviewers' Industry

 
Computer Software
42.9%
Marketing and Advertising
23.4%
 
Marketing and Advertising
14.3%
Information Technology and Services
19.1%
 
Investment Management
14.3%
Internet
8.5%
 
Health, Wellness and Fitness
14.3%
Computer Software
8.5%
 
Financial Services
14.3%
Logistics and Supply Chain
6.4%
 
Other
0.0%
Other
34.0%
Inline Manual
Computer Software
42.9%
Marketing and Advertising
14.3%
Investment Management
14.3%
Health, Wellness and Fitness
14.3%
Financial Services
14.3%
Other
0.0%
Teamwork Desk
Marketing and Advertising
23.4%
Information Technology and Services
19.1%
Internet
8.5%
Computer Software
8.5%
Logistics and Supply Chain
6.4%
Other
34.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Marc S.
Administrator in Marketing and Advertising

The support given by the team when creating a new tool is excellent, they offer timely help and assistance allowing you to create some really great looking and insightful walkthroughs.

G2 User in Marketing and Advertising

Teamwork desk makes it easier to track progress and make sure the client knows when an issue has been resolved.

Most Helpful Critical Review
Most Helpful Critical Review
Elyssa R.
User in Information Technology and Services

On the startup plan, a lot of features are blocked off Developers still like zendesk more Not as many features as zendesk (according to developers)

 
Inline Manual
Most Helpful Favorable Review
Marc S.
Administrator in Marketing and Advertising

The support given by the team when creating a new tool is excellent, they offer timely help and assistance allowing you to create some really great looking and insightful walkthroughs.

Teamwork Desk
Most Helpful Favorable Review
G2 User in Marketing and Advertising

Teamwork desk makes it easier to track progress and make sure the client knows when an issue has been resolved.

Most Helpful Critical Review
Elyssa R.
User in Information Technology and Services

On the startup plan, a lot of features are blocked off Developers still like zendesk more Not as many features as zendesk (according to developers)

Screenshots

 
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