Compare Inline Manual vs LiveHelpNow

See this
comparison of Inline Manual vs. LiveHelpNow
based on data from user reviews. Inline Manual rates 4.9/5 stars with 7 reviews. LiveHelpNow rates 4.2/5 stars with 119 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
STANDARD
$59
per month
Live chat and SMS
$18.90
per month
 
STANDARD PRO
$158
per month
Support Ticket Sofware
$18.90
per month
 
ENTERPRISE
from $1220
per month
Call management
$9
per month
 
Knowledge base management
$18.90
per month
 
Free Trial
Free Trial
Inline Manual
STANDARD
$59per month
STANDARD PRO
$158per month
ENTERPRISE
from $1220per month
Free Trial
LiveHelpNow
Live chat and SMS
$18.90per month
Support Ticket Sofware
$18.90per month
Call management
$9per month
Knowledge base management
$18.90per month
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.8
8.7
Ease of Use
Ease of Use
7.6
8.7
Ease of Setup
Ease of Setup
8.1
8.4
Ease of Admin
Ease of Admin
8.1
8.4
Quality of Support
Quality of Support
9.8
8.6
Ease of Doing Business With
Ease of Doing Business With
9.7
8.9
Product Direction (% positive)
Product Direction (% positive)
10.0
7.9
Meets Requirements
Inline Manual
8.8
LiveHelpNow
8.7
Ease of Use
Inline Manual
7.6
LiveHelpNow
8.7
Ease of Setup
Inline Manual
8.1
LiveHelpNow
8.4
Ease of Admin
Inline Manual
8.1
LiveHelpNow
8.4
Quality of Support
Inline Manual
9.8
LiveHelpNow
8.6
Ease of Doing Business With
Inline Manual
9.7
LiveHelpNow
8.9
Product Direction (% positive)
Inline Manual
10.0
LiveHelpNow
7.9

Features

Knowledge Share
Knowledge Base
Inline Manual
Not enough data available
LiveHelpNow
8.9
Searchable Articles
Inline Manual
Not enough data available
LiveHelpNow
8.8
Community Forums
Inline Manual
Not enough data available
LiveHelpNow
8.2
Interactive FAQs & Forums
Inline Manual
Not enough data available
LiveHelpNow
8.8
Interaction
Web Portals
Inline Manual
Not enough data available
LiveHelpNow
8.5
Forum to Reponse
Inline Manual
Not enough data available
LiveHelpNow
8.0
Tickets and Tagging
Inline Manual
Not enough data available
LiveHelpNow
8.5
Live Chat
Inline Manual
Not enough data available
LiveHelpNow
9.3

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
57.1%
47.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
31.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
14.3%
20.2%
Inline Manual
Small-Business
57.1%
Mid-Market
28.6%
Enterprise
14.3%
LiveHelpNow
Small-Business
47.9%
Mid-Market
31.9%
Enterprise
20.2%

Reviewers' Industry

 
Computer Software
42.9%
Retail
6.7%
 
Marketing and Advertising
14.3%
Information Technology and Services
5.9%
 
Investment Management
14.3%
Insurance
4.2%
 
Health, Wellness and Fitness
14.3%
Consumer Goods
4.2%
 
Financial Services
14.3%
Apparel & Fashion
4.2%
 
Other
0.0%
Other
74.8%
Inline Manual
Computer Software
42.9%
Marketing and Advertising
14.3%
Investment Management
14.3%
Health, Wellness and Fitness
14.3%
Financial Services
14.3%
Other
0.0%
LiveHelpNow
Retail
6.7%
Information Technology and Services
5.9%
Insurance
4.2%
Consumer Goods
4.2%
Apparel & Fashion
4.2%
Other
74.8%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Eyal S.
Administrator in Financial Services

Great platform that lets us focus on our core business. Its many features, easy implementation and customizable content enable us to create engaging guides for our users that find them very helpful. The amazing responsiveness of the Inline team and the...

Omairkhalid K.
Administrator

Ease of use, customization and pricing.

Most Helpful Critical Review
Most Helpful Critical Review
User in Information Technology and Services

It's not clear how to differentiate between departments and permissions, and there are no contact information anywhere on the admin site. I'm your customer, how the heck do I reach out for help? I get notifications and pop ups for everyone because I'm an...

 
Inline Manual
Most Helpful Favorable Review
Eyal S.
Administrator in Financial Services

Great platform that lets us focus on our core business. Its many features, easy implementation and customizable content enable us to create engaging guides for our users that find them very helpful. The amazing responsiveness of the Inline team and the...

LiveHelpNow
Most Helpful Favorable Review
Omairkhalid K.
Administrator

Ease of use, customization and pricing.

Most Helpful Critical Review
User in Information Technology and Services

It's not clear how to differentiate between departments and permissions, and there are no contact information anywhere on the admin site. I'm your customer, how the heck do I reach out for help? I get notifications and pop ups for everyone because I'm an...

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