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At a Glance
Market Segments
Small-Business (50.0% of reviews)
Mid-Market (47.5% of reviews)
Entry-Level Pricing
Upon request
$100.00
Inline Manual
Star Rating
(23)4.6 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Upon request
Browse all 2 pricing plansKnowledgeOwl
Star Rating
(121)4.6 out of 5
Market Segments
Mid-Market (47.5% of reviews)
Pros & Cons
Entry-Level Pricing
$100.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that KnowledgeOwl excels in its Content Editor with a score of 9.5, allowing for easy creation and management of knowledge base articles, while Inline Manual's content creation features are perceived as less intuitive, scoring 8.3 in In-Content Feedback.
- Reviewers mention that KnowledgeOwl's Knowledge Base functionality is robust, scoring 9.5 for Searchable Articles, making it easier for users to find information quickly, whereas Inline Manual's knowledge base features, scoring 8.8, are seen as less comprehensive.
- G2 users highlight KnowledgeOwl's superior Quality of Support, with a perfect score of 9.7, indicating that users feel well-supported, while Inline Manual also scores well at 9.7 but has fewer reviews, suggesting a smaller user base may affect perceived support quality.
- Users on G2 report that KnowledgeOwl's Versioning and Version History feature, scoring 8.7, is particularly useful for tracking changes over time, while Inline Manual's lower score of 7.0 in Decision Trees indicates a lack of advanced decision-making tools.
- Reviewers say that KnowledgeOwl's Mobile Optimization is rated at 8.6, making it accessible on various devices, while Inline Manual's mobile features are less emphasized, leading to a lower user satisfaction in this area.
- Users report that KnowledgeOwl's Automation capabilities, scoring 8.9, streamline workflows effectively, whereas Inline Manual's automation features are perceived as less powerful, impacting overall efficiency.
Pricing
Entry-Level Pricing
KnowledgeOwl
Basic
$100.00
All the essentials for knowledge base you'll love!
- A search that works (with no setup required!)
- Unlimited readers
- Intuitive editor
Free Trial
Inline Manual
Free Trial is available
KnowledgeOwl
Free Trial is available
Ratings
Meets Requirements
9.0
16
9.1
117
Ease of Use
8.2
16
9.2
118
Ease of Setup
8.3
14
8.9
88
Ease of Admin
8.3
14
9.1
90
Quality of Support
9.7
18
9.7
111
Has the product been a good partner in doing business?
9.5
14
9.7
86
Product Direction (% positive)
8.6
17
9.6
117
Features by Category
User Analysis
Not enough data
Not enough data
Not enough data
Not enough data
User Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Walkthrough Type
8.9
6
Not enough data
9.2
6
Not enough data
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Knowledge Pages
Not enough data
8.6
43
Not enough data
8.4
43
Not enough data
8.8
44
Not enough data
7.0
39
Not enough data
6.8
38
Not enough data
9.6
42
Knowledge Dissemination
Not enough data
8.3
46
Not enough data
9.5
45
Not enough data
9.3
45
Not enough data
8.5
41
Not enough data
8.3
43
Not enough data
Feature Not Available
Not enough data
9.7
42
Not enough data
8.4
36
Not enough data
8.3
38
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Generative AI
Not enough data
7.9
7
Self-Service Experience
8.8
10
9.5
29
8.9
9
9.4
29
Feature Not Available
6.9
23
Not enough data
8.6
21
Not enough data
Feature Not Available
Self-Service Platform
Not enough data
9.5
24
Not enough data
8.9
22
Not enough data
6.9
21
Not enough data
8.6
23
Agentic AI - Customer Self-Service
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Inline Manual and KnowledgeOwl are categorized as Customer Self-Service
Unique Categories
Inline Manual is categorized as Digital Adoption Platform
KnowledgeOwl is categorized as Knowledge Base
Reviews
Reviewers' Company Size
Inline Manual
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
KnowledgeOwl
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
40.9%
Marketing and Advertising
9.1%
Financial Services
9.1%
Real Estate
4.5%
Investment Management
4.5%
Other
31.8%
Computer Software
21.7%
Information Technology and Services
10.8%
Internet
5.8%
Education Management
5.8%
Non-Profit Organization Management
4.2%
Other
51.7%
Discussions
Inline Manual has no discussions with answers
KnowledgeOwl has no discussions with answers
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