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Compare Inkling and ScreenSteps

See this
side-by-side comparison of Inkling vs. ScreenSteps
based on preference data from user reviews. Inkling rates 4.3/5 stars with 51 reviews. By contrast, ScreenSteps rates 4.5/5 stars with 28 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
Add Product
Inkling
Inkling
(51)
4.3 out of 5
Inkling
ScreenSteps
ScreenSteps
(28)
4.5 out of 5
ScreenSteps
Star Rating
Inkling
Inkling
ScreenSteps
ScreenSteps
Market Segments
Inkling
Inkling
Enterprise (80.9% of reviews)
ScreenSteps
ScreenSteps
Mid-Market (55.6% of reviews)
Entry Level Price
Inkling
Inkling
No pricing information available
ScreenSteps
ScreenSteps
Starting at $150 per month billed annually - $180/month when billed monthly

Inkling vs ScreenSteps

When assessing the two solutions, reviewers found ScreenSteps easier to use, set up, and administer. Reviewers also preferred doing business with ScreenSteps overall.

  • Reviewers felt that ScreenSteps meets the needs of their business better than Inkling.
  • When comparing quality of ongoing product support, reviewers felt that ScreenSteps is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Inkling over ScreenSteps.
Categories
Shared Categories
Inkling
Inkling
ScreenSteps
ScreenSteps
Inkling and ScreenSteps are categorized as Enterprise Wiki
Unique Categories
Inkling
Inkling is categorized as LXP Platforms and Course Authoring
ScreenSteps
ScreenSteps is categorized as Contact Center Knowledge Base and Work Instructions
Pricing
Inkling
Inkling Pricing
Free Trial Unavailable
ScreenSteps
ScreenSteps Pricing
Standard
Starting at $150per month billed annually - $180/month when billed monthly
Advanced
Starting at $300per month billed annually - $360/month when billed monthly
Add-ons
Starting at $100per month
Free Trial
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Ratings
Meets Requirements
Inkling
Inkling
8.6
Responses: 41
ScreenSteps
ScreenSteps
9.1
Responses: 25
Ease of Use
Inkling
Inkling
8.4
Responses: 41
ScreenSteps
ScreenSteps
9.1
Responses: 25
Ease of Setup
Inkling
Inkling
8.3
Responses: 35
ScreenSteps
ScreenSteps
9.4
Responses: 17
Ease of Admin
Inkling
Inkling
7.9
Responses: 33
ScreenSteps
ScreenSteps
9.4
Responses: 18
Quality of Support
Inkling
Inkling
9.0
Responses: 38
ScreenSteps
ScreenSteps
9.6
Responses: 21
Ease of Doing Business With
Inkling
Inkling
8.9
Responses: 32
ScreenSteps
ScreenSteps
9.7
Responses: 17
Product Direction (% positive)
Inkling
Inkling
8.3
Responses: 41
ScreenSteps
ScreenSteps
7.7
Responses: 25
Features
Wiki Pages
Templates
Inkling
Inkling
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
In-Content Feedback
Inkling
Inkling
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Comments
Inkling
Inkling
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Versioning and Version History
Inkling
Inkling
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Decision Trees
Inkling
Inkling
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Knowledge Base
Q & A
Inkling
Inkling
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Link Sharing
Inkling
Inkling
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Searchable
Inkling
Inkling
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Knowledge Dissemination
Page Analytics
Inkling
Inkling
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Permissions
Inkling
Inkling
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Knowledge Sharing
Inkling
Inkling
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
In-Context Knowledge
Inkling
Inkling
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Notifications
Inkling
Inkling
Not enough data available
ScreenSteps
ScreenSteps
Feature Not Available
Security
Verification
Inkling
Inkling
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Role-Based Permission
Inkling
Inkling
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Public vs Private
Inkling
Inkling
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Content
Trackable Analytics
Inkling
Inkling
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Import
Inkling
Inkling
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
File Viewing
Inkling
Inkling
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Update Notifications
Inkling
Inkling
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Communication
Social Features
Inkling
Inkling
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Tagging
Inkling
Inkling
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Upload
Inkling
Inkling
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Comments
Inkling
Inkling
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Reviewers' Company Size
Reviewers of Inkling were most often representing companies in the Enterprise segment, while reviewers for ScreenSteps were more commonly in the Mid-Market segment.
Small-Business
(50 or fewer emp.)
Inkling
Inkling
10.6%
ScreenSteps
ScreenSteps
40.7%
Mid-Market
(51-1000 emp.)
Inkling
Inkling
8.5%
ScreenSteps
ScreenSteps
55.6%
Enterprise
(> 1000 emp.)
Inkling
Inkling
80.9%
ScreenSteps
ScreenSteps
3.7%
Reviewers' Industry
Inkling
Inkling Industry
Retail
19.1%
Restaurants
10.6%
Insurance
10.6%
Food & Beverages
6.4%
Telecommunications
4.3%
Other
48.9%
ScreenSteps
ScreenSteps Industry
Computer Software
57.1%
Publishing
7.1%
Internet
7.1%
Financial Services
7.1%
Real Estate
3.6%
Other
17.9%
Reviews
Most Helpful Favorable Review
Inkling
G
Agency in Health, Wellness and Fitness

I like the paperless process from idea to manuscript to finished publication.

ScreenSteps
Barb C.
User in Computer Software

Ease of use, importing gifs, tag options

Most Helpful Critical Review
Inkling
GC
Administrator in Human Resources

Usage by more than 1 person at a time isn't possible on the same content: we've had lots of work get lost if more than one author is in the tool at the same time, where work is getting overwritten and totally lost. This has happened two times and resulted...

ScreenSteps
GC
User in Computer Software

It seems to go back and forth - they don't keep their web-based editor and desktop editor at the same speeds - one always seems to be not working, which is very frustrating.

Discussions
Inkling
Inkling Discussions
Monty the Mongoose crying
Inkling has no discussions with answers
ScreenSteps
ScreenSteps Discussions
Monty the Mongoose crying
ScreenSteps has no discussions with answers
Screenshots
Inkling
Inkling Screenshots
ScreenSteps
ScreenSteps Screenshots
Ask Inkling a QuestionContact InklingAsk ScreenSteps a QuestionContact ScreenSteps
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