G2 reviewers report that SAP Concur excels in user experience, with many praising its ease of use and simple navigation. Users appreciate the clear instructions and the ability to find solutions quickly, making the expense reporting process much smoother.
According to verified reviews, SAP Concur's implementation process is notably efficient, with users highlighting the intuitive onboarding wizard that helps new users get started without hassle. In contrast, Infor Expense Management has received fewer reviews, indicating potential challenges in its setup and user adoption.
Users say that SAP Concur provides excellent customer support, with many noting the responsiveness and helpfulness of the support team. This is a significant advantage over Infor Expense Management, which has been criticized for its lower quality of support, making it harder for users to resolve issues.
Reviewers mention that SAP Concur's expense tracking features, such as real-time status updates and clear approval workflows, significantly reduce the time spent on manual follow-ups. In contrast, while Infor Expense Management offers detailed reports, it lacks the same level of automation and efficiency that users find in SAP Concur.
G2 reviewers highlight SAP Concur's robust integration capabilities, particularly with bank and credit card systems, which streamline the expense reporting process. Users find this feature invaluable, whereas Infor Expense Management's integration options are perceived as less comprehensive, potentially complicating users' workflows.
According to recent feedback, SAP Concur's mobile support is highly rated, allowing users to manage expenses on the go. This flexibility is a key differentiator, as Infor Expense Management, while accessible from anywhere, does not offer the same level of mobile functionality that enhances user experience.
Pricing
Entry-Level Pricing
Infor Expense Management
No pricing available
SAP Concur
Automate
$9
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Automate spending processes for more visibility and control.
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