# Infor Customer Relationship Management (CRM) vs Salesboom Comparison | | Infor Customer Relationship Management (CRM) | Salesboom | |---|---|---| | **Star Rating** | 3.3 out of 5 | 4.5 out of 5 | | **Total Reviews** | 82 | 24 | | **Largest Market Segment** | Mid-Market (55.4% of reviews) | Small-Business (61.9% of reviews) | | **Entry Level Price** | No pricing available | $14.70 user/month | --- ## Top Pros & Cons ### Infor Customer Relationship Management (CRM) Pros: - Customer Management (1 reviews) - Ease of Use (1 reviews) Cons: - Missing Features (1 reviews) - Slow Loading (1 reviews) ### Salesboom **Not enough data** --- ## Ratings Comparison | Rating | Infor Customer Relationship Management (CRM) | Salesboom | |---|---|---| | **Meets Requirements** | 6.7 (67 reviews) | 9.0 (21 reviews) | | **Ease of Use** | 6.6 (68 reviews) | 8.7 (21 reviews) | | **Ease of Setup** | 5.6 (33 reviews) | 8.7 (9 reviews) | | **Ease of Admin** | 5.5 (32 reviews) | 9.2 (8 reviews) | | **Quality of Support** | 6.3 (55 reviews) | 9.2 (21 reviews) | | **Has the product been a good partner in doing business?** | 6.9 (26 reviews) | 9.6 (9 reviews) | | **Product Direction (% positive)** | 4.1 (67 reviews) | 8.3 (21 reviews) | --- ## Pricing ### Infor Customer Relationship Management (CRM) #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Salesboom #### Entry-Level Pricing Plan: Team Price: $14.70 user/month Description: Team Edition gives you competitive, cutting edge Sales Force Automation, Customer Service, and employee collaboration tools that will help you sell and retain more customers. [Browse all 3 editions](https://www.g2.com/products/salesboom/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **Infor Customer Relationship Management (CRM)** | 6.3/10 | 67 | | **Salesboom** | 8.6/10 | 19 | #### Sales Force Automation | Feature | Infor Customer Relationship Management (CRM) | Salesboom | |---|---|---| | **Contact & Account Management** | 7.4 (54 reviews) ✓ Verified | 9.4 (16 reviews) ✓ Verified | | **Partner Relationship Mgmt. (PRM)** | 6.9 (28 reviews) | Feature Not Available | | **Opportunity & Pipeline Mgmt.** | 6.6 (51 reviews) ✓ Verified | 8.8 (15 reviews) ✓ Verified | | **Task / Activity Management** | 6.4 (53 reviews) ✓ Verified | 8.3 (16 reviews) ✓ Verified | | **Territory & Quota Management** | 5.9 (38 reviews) ✓ Verified | 8.8 (10 reviews) ✓ Verified | | **Desktop Integration** | 6.3 (52 reviews) ✓ Verified | 8.3 (9 reviews) ✓ Verified | | **Product & Price List Management** | 6.4 (42 reviews) ✓ Verified | 8.5 (11 reviews) ✓ Verified | | **Quote & Order Management** | 6.2 (36 reviews) ✓ Verified | 9.0 (12 reviews) ✓ Verified | | **Customer Contract Management** | 6.3 (36 reviews) ✓ Verified | 9.5 (10 reviews) ✓ Verified | #### Marketing Automation | Feature | Infor Customer Relationship Management (CRM) | Salesboom | |---|---|---| | **Email Marketing** | 6.1 (34 reviews) | 9.4 (11 reviews) ✓ Verified | | **Campaign Management** | 6.4 (35 reviews) | 9.1 (11 reviews) ✓ Verified | | **Lead Management** | 6.8 (38 reviews) ✓ Verified | 8.8 (15 reviews) ✓ Verified | | **Marketing ROI Analytics** | 6.5 (25 reviews) ✓ Verified | 9.2 (11 reviews) ✓ Verified | #### Customer Support | Feature | Infor Customer Relationship Management (CRM) | Salesboom | |---|---|---| | **Case Management** | 7.2 (29 reviews) ✓ Verified | 8.5 (12 reviews) ✓ Verified | | **Customer Support Portal** | 6.7 (24 reviews) ✓ Verified | 8.1 (9 reviews) ✓ Verified | | **Knowledge Base** | 6.4 (26 reviews) ✓ Verified | 8.9 (9 reviews) ✓ Verified | | **Call Center Features** | 6.4 (22 reviews) ✓ Verified | 8.5 (10 reviews) ✓ Verified | | **Support Analytics** | 6.7 (26 reviews) ✓ Verified | 9.0 (10 reviews) ✓ Verified | #### Reporting & Analytics | Feature | Infor Customer Relationship Management (CRM) | Salesboom | |---|---|---| | **Reporting** | 6.1 (46 reviews) ✓ Verified | 8.8 (11 reviews) ✓ Verified | | **Dashboards** | 6.6 (43 reviews) ✓ Verified | 8.3 (11 reviews) ✓ Verified | | **Forecasting** | 5.2 (38 reviews) ✓ Verified | 9.2 (10 reviews) ✓ Verified | #### Mobile & Social | Feature | Infor Customer Relationship Management (CRM) | Salesboom | |---|---|---| | **Social Collaboration Features** | 5.4 (23 reviews) ✓ Verified | 7.6 (9 reviews) ✓ Verified | | **Social Network Integration** | 5.8 (24 reviews) ✓ Verified | 7.2 (9 reviews) ✓ Verified | | **Mobile User Support** | 6.0 (34 reviews) ✓ Verified | 6.9 (9 reviews) ✓ Verified | #### Platform | Feature | Infor Customer Relationship Management (CRM) | Salesboom | |---|---|---| | **Customization** | 7.2 (24 reviews) ✓ Verified | Not enough data | | **Workflow Capability** | 5.8 (24 reviews) ✓ Verified | Not enough data | | **User, Role, and Access Management** | 7.5 (23 reviews) ✓ Verified | Not enough data | | **Internationalization** | 6.6 (15 reviews) ✓ Verified | Not enough data | | **Sandbox / Test Environments** | 7.2 (20 reviews) ✓ Verified | Not enough data | | **Document & Content Mgmt.** | 4.8 (22 reviews) | Not enough data | | **Performance and Reliability** | 6.1 (23 reviews) ✓ Verified | Not enough data | | **Output Document Generation** | 5.7 (20 reviews) ✓ Verified | Not enough data | #### Integration | Feature | Infor Customer Relationship Management (CRM) | Salesboom | |---|---|---| | **Data Import & Export Tools** | 5.4 (30 reviews) ✓ Verified | Not enough data | | **Integration APIs** | 5.5 (17 reviews) ✓ Verified | Not enough data | | **Breadth of Partner Applications** | 4.4 (20 reviews) | Not enough data | #### Generative AI | Feature | Infor Customer Relationship Management (CRM) | Salesboom | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | #### Agentic AI - CRM | Feature | Infor Customer Relationship Management (CRM) | Salesboom | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Email Tracking | Product | Score | Reviews | |---|---|---| | **Infor Customer Relationship Management (CRM)** | N/A | N/A | | **Salesboom** | 8.8/10 | 12 | #### Agentic AI - Email Tracking | Feature | Infor Customer Relationship Management (CRM) | Salesboom | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Analytics | Feature | Infor Customer Relationship Management (CRM) | Salesboom | |---|---|---| | **Open Rates** | Not enough data | 8.7 (10 reviews) | | **Link Activity** | Not enough data | 8.1 (9 reviews) | | **Attachment Activity** | Not enough data | 8.3 (10 reviews) | #### Customizations | Feature | Infor Customer Relationship Management (CRM) | Salesboom | |---|---|---| | **Email Platform Integration** | Not enough data | 9.2 (11 reviews) | | **Email Scheduling** | Not enough data | 9.2 (10 reviews) | | **Notifications** | Not enough data | 9.2 (10 reviews) | | **Email Categorization** | Not enough data | 9.3 (10 reviews) | | **Templates** | Not enough data | 8.5 (9 reviews) | #### Generative AI | Feature | Infor Customer Relationship Management (CRM) | Salesboom | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm) **Unique to Salesboom (1):** [Email Tracking Software](https://www.g2.com/categories/email-tracking) --- ## Reviewer Demographics ### By Company Size | Segment | Infor Customer Relationship Management (CRM) | Salesboom | |---|---|---| | **Small-Business** | 27.0% | 61.9% | | **Mid-Market** | 55.4% | 23.8% | | **Enterprise** | 17.6% | 14.3% | ### By Industry #### Infor Customer Relationship Management (CRM) - **Computer Software:** 16.2% - **Information Technology and Services:** 10.8% - **Marketing and Advertising:** 5.4% - **Telecommunications:** 4.1% - **Financial Services:** 4.1% - **Hospital & Health Care:** 4.1% - **Machinery:** 4.1% - **Airlines/Aviation:** 2.7% - **Biotechnology:** 2.7% - **Construction:** 2.7% - **Other:** 43.2% #### Salesboom - **Internet:** 13.6% - **Retail:** 9.1% - **Financial Services:** 9.1% - **Computer Software:** 4.5% - **Construction:** 4.5% - **Consumer Services:** 4.5% - **Defense & Space:** 4.5% - **Design:** 4.5% - **Education Management:** 4.5% - **Events Services:** 4.5% - **Other:** 36.4% --- ## Alternatives ### Alternatives to Infor Customer Relationship Management (CRM) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25861 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13879 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2940 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1621 reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1114 reviews) - [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (1002 reviews) - [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews) - [Maximizer](https://www.g2.com/products/maximizer/reviews) — 4.0/5 stars (671 reviews) - [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.3/5 stars (574 reviews) - [Act!](https://www.g2.com/products/act/reviews) — 3.9/5 stars (514 reviews) ### Alternatives to Salesboom - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25861 reviews) - [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) — 4.2/5 stars (944 reviews) - [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3095 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2940 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13879 reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1114 reviews) - [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews) - [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (480 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1235 reviews) --- ## Top Discussions ### Infor Customer Relationship Management (CRM) No discussions available for this product. ### Salesboom No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/infor-customer-relationship-management-crm-vs-salesboom)