Link copied to clipboard # Infor CRM vs Sugar Sell Comparison - What are their main differences? Share [ Export ](/compare/infor-crm/sugar-sell/export.csv) Infor CRMSugar Sell[+ Add Product](#) Pricing **Infor CRM** **$65.00** · Basic **Sugar Sell** **$19.00** Per Month · Sell Essentials **$59.00** Per Month · Sell Standard **$85.00** Per Month · Sell Advanced **$135.00** Per Month · Sell Premier **$120.00** Per Month · Sugar Enterprise+ **Starting at $85.00** Per Month · Sell Enterprise (On-Premises) Show more **Pricing Insights** from reviews Perceived Cost **Infor CRM** $$$$$ **Sugar Sell** $$$$$ Average Discount **Infor CRM** Not enough reviews yet **Sugar Sell** 13% Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **Infor CRM** 6 months Based on 100 responses **Sugar Sell** 6 months Based on 100 responses Return on Investment **Infor CRM** 6 months Based on 100 responses **Sugar Sell** 6 months Based on 100 responses ![Infor CRM](https://images.g2crowd.com/uploads/product/hd_favicon/d419cdb745cc1505df31af3c55d434c6/infor-crm.svg "Infor CRM") ![Sugar Sell](https://images.g2crowd.com/uploads/product/hd_favicon/fdd8c5b3dcb3415718f945eed05b2013/sugar-sell.svg "Sugar Sell") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Infor CRM** Customer Management (1) Ease of Use (1) Missing Features (1) Slow Loading (1) **Sugar Sell** Ease of Use (15) Easy Customization (12) Integration Issues (9) Bugs (6) Integrations **Infor CRM** Not enough data **Sugar Sell** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_35fd25b861755f7091daa89c6aaa54d4/linkedin-job-search.png "Product Avatar Image") LinkedIn Job Search ](https://www.g2.com/products/linkedin-job-search/reviews)[ View all ](https://www.g2.com/products/sugar-sell/integrations) Screenshots **Infor CRM** ![Infor CRM screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/10626/infor-crm-account-timeline.png) **Sugar Sell** ![Sugar Sell screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1382502/Sugar-Sell---Product-UI---Sales-Effectiveness.png) **Ratings** from reviews Meets Requirements **Infor CRM** **6.7** /10 Based on 67 responses **Sugar Sell** **8.0** /10 Based on 614 responses Ease of Use **Infor CRM** **6.6** /10 Based on 68 responses **Sugar Sell** **7.6** /10 Based on 649 responses Ease of Setup **Infor CRM** **5.6** /10 Based on 33 responses **Sugar Sell** **7.2** /10 Based on 347 responses Ease of Admin **Infor CRM** **5.5** /10 Based on 32 responses **Sugar Sell** **7.6** /10 Based on 319 responses Quality of Support **Infor CRM** **6.3** /10 Based on 55 responses **Sugar Sell** **7.7** /10 Based on 557 responses Has the product been a good partner in doing business? **Infor CRM** **6.9** /10 Based on 26 responses **Sugar Sell** **7.8** /10 Based on 303 responses Product Direction (% positive) **Infor CRM** **4.1** /10 Based on 67 responses **Sugar Sell** **7.0** /10 Based on 601 responses **Features** ratings from reviews CRM **6.3** /10 Based on 67 responses **7.6** /10 Based on 599 responses User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 26.7% Mid-Market(51-1000 emp.) 56.0% Enterprise(\> 1000 emp.) 17.3% Small-Business(50 or fewer emp.) 26.7% Mid-Market(51-1000 emp.) 56.0% Enterprise(\> 1000 emp.) 17.3% Small-Business(50 or fewer emp.) 35.0% Mid-Market(51-1000 emp.) 48.4% Enterprise(\> 1000 emp.) 16.6% Small-Business(50 or fewer emp.) 35.0% Mid-Market(51-1000 emp.) 48.4% Enterprise(\> 1000 emp.) 16.6% **Reviewers' Industry** [![Infor CRM](https://images.g2crowd.com/uploads/product/hd_favicon/d419cdb745cc1505df31af3c55d434c6/infor-crm.svg "Infor CRM")](https://www.g2.com/products/infor-crm/reviews) Infor CRM Computer Software 16.2% Information Technology and Services 10.8% Marketing and Advertising 5.4% Telecommunications 4.1% Financial Services 4.1% Other 59.5% [![Sugar Sell](https://images.g2crowd.com/uploads/product/hd_favicon/fdd8c5b3dcb3415718f945eed05b2013/sugar-sell.svg "Sugar Sell")](https://www.g2.com/products/sugar-sell/reviews) Sugar Sell Information Technology and Services 13.1% Computer Software 10.5% Marketing and Advertising 5.8% Financial Services 5.6% Construction 2.7% Other 62.3% Alternatives **Infor CRM Alternatives** ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") [ Salesforce Sales Cloud ](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM") [ Zoho ](/products/zoho-crm/reviews) ![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales") [ Microsoft Dynamics 365 Sales ](/products/dynamics-365-sales/reviews) **Sugar Sell Alternatives** ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") [ Salesforce Sales Cloud ](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive") [ Pipedrive ](/products/pipedrive/reviews) ![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM") [ Zoho ](/products/zoho-crm/reviews) ## Infor CRM vs Sugar Sell FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Infor Customer Relationship... vs Sugar Sell? Sugar Sell stands out from Infor Customer Relationship Management (CRM) with higher reviewer satisfaction across all major dimensions, especially in ease of use, support, and setup. | [Infor Customer Relationship...](https://www.g2.com/products/infor-customer-relationship-management-crm/reviews) | [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) | | --- | --- | | 3.3/5 (82 reviews) | 3.8/5 (776 reviews) | | Mid-Market | Mid-Market | | 5.6 | 7.2 | | 6.3 | 7.7 | | Customer Management | Ease of Use | ### How do the pricing models of Infor Customer Relationship... and Sugar Sell compare? Sugar Sell is rated higher for value, with a stronger Price/Cost satisfaction score than Infor Customer Relationship Management (CRM). - **Infor Customer Relationship Management (CRM):** Reviewers highlight flexible licensing and deployment options, but note higher complexity and cost for small companies. - **Sugar Sell:** Reviewers consistently cite strong value, easy setup, and robust features, with positive sentiment around automation and customization. - **Switching reasons:** Recent reviewers mention moving to Sugar Sell for improved forecasting, automation, and reporting capabilities. ### What are the best alternatives to Infor Customer Relationship... and Sugar Sell? The top three alternatives to Infor Customer Relationship Management (CRM) and Sugar Sell are Agentforce Sales, HubSpot Sales Hub, and Zoho. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Infor Customer Relationship...](https://www.g2.com/products/infor-customer-relationship-management-crm/reviews) | 3.3/5 (82 reviews) | Mid-Market | Flexible licensing, but higher complexity and cost for small companies | Customer Management | | [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) | 3.8/5 (776 reviews) | Mid-Market | Strong value, easy setup, robust automation and reporting | Ease of Use | | [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,876 reviews) | Mid-Market | — | — | | [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13,909 reviews) | Small-Business | — | — | | [Zoho](https://www.g2.com/products/zoho-crm/reviews) | 4.1/5 (2,947 reviews) | Small-Business | — | — | ### Which CRM features should I prioritize when comparing Infor Customer Relationship... and Sugar Sell? Buyers comparing Infor Customer Relationship Management (CRM) and Sugar Sell should prioritize ease of use, reporting, automation, customization, and integration capabilities. - **Ease of Use:** Infor Customer Relationship Management (CRM) scores 6.6; Sugar Sell scores 7.6, with 15 all-time mentions for ease of use. - **Reporting:** Sugar Sell has 7 all-time mentions for reporting, with reviewers citing advanced dashboards and analytics; Infor Customer Relationship Management (CRM) reviewers note reporting is available but sometimes slow or complex. - **Automation:** Sugar Sell is frequently praised for automation features (7 all-time mentions), while Infor Customer Relationship Management (CRM) reviewers mention automation less often. - **Customization:** Sugar Sell has 12 all-time mentions for easy customization; Infor Customer Relationship Management (CRM) is described as customizable but with higher complexity. - **Integration:** Sugar Sell has 4 all-time mentions for integration, with reviewers noting both strengths and some integration challenges; Infor Customer Relationship Management (CRM) reviewers mention integration capabilities but cite complexity and compatibility issues. ### What are the pros and cons of Infor Customer Relationship... vs Sugar Sell? Sugar Sell’s headline strength is ease of use and automation, while Infor Customer Relationship Management (CRM) is noted for customer management and flexible licensing. - **Infor Customer Relationship Management (CRM) strengths:** Customer management (1 all-time mention), ease of use, easy navigation, user-friendly interface, flexible licensing and deployment options. - **Infor Customer Relationship Management (CRM) trade-offs:** Reviewers cite missing features, slow loading, lack of a mobile app, higher complexity, and performance issues with large datasets. - **Sugar Sell strengths:** Ease of use (15 all-time mentions), easy customization (12), user-friendly (12), feature richness (10), customer support (9), flexibility (8), automation features (7), easy setup (7), reporting (7), lead management (5), integration (4). - **Sugar Sell trade-offs:** Integration issues (9 all-time mentions), bugs (6), learning curve (6), feature issues (5), limited customization in some areas (5), and performance slowdowns with large reports. ### Is Infor Customer Relationship... or Sugar Sell better for small businesses? Sugar Sell is the better fit for small businesses, with higher ease of use and setup scores and strong small-business reviewer sentiment. - **Infor Customer Relationship Management (CRM):** Largest segment is Mid-Market; reviewers note higher complexity and cost for small companies, with some positive feedback on user-friendliness. - **Sugar Sell:** Largest segment is Mid-Market, but recent reviews highlight easy setup, user-friendly interface, and strong automation, making it attractive for small businesses seeking efficiency and fast onboarding. ### Which CRM platform has better integrations? Sugar Sell is favored by reviewers for integrations, with more frequent mentions and positive sentiment around its integration capabilities. - **Infor Customer Relationship Management (CRM):** Reviewers mention integration with ERP and email systems, but also cite complexity and compatibility issues. - **Sugar Sell:** Reviewers highlight integration with ERPs, invoices, marketing solutions, and email systems, with 4 all-time mentions for integration and additional praise for automation and API capabilities. ### How do Infor Customer Relationship... and Sugar Sell compare on customer support? Sugar Sell outperforms Infor Customer Relationship Management (CRM) on Quality of Support by a material margin, with scores of 7.7 vs 6.3. - **Infor Customer Relationship Management (CRM):** Reviewers describe support as adequate but note inconsistent experiences and challenges with training and documentation. - **Sugar Sell:** Reviewers consistently praise responsive and helpful support, with 9 all-time mentions for customer support and multiple recent reviews highlighting prompt case resolution and strong onboarding assistance. ### Which is easier to implement, Infor Customer Relationship... or Sugar Sell? Sugar Sell is easier to implement than Infor Customer Relationship Management (CRM), with a 1.6-point higher Ease of Setup score (7.2 vs 5.6). - **Infor Customer Relationship Management (CRM):** Reviewers report moderate to high complexity in setup, with some citing confusing deployment and upgrade processes, especially for new users or small companies. - **Sugar Sell:** Reviewers highlight quick onboarding, minimal configuration, and easy initial setup, with 7 all-time mentions for easy setup and positive feedback on fast time-to-value. ### Which product has better Reporting? Sugar Sell is the stronger product for Reporting, with more frequent reviewer praise and higher satisfaction scores. - **Infor Customer Relationship Management (CRM):** Reviewers note reporting is available but sometimes slow or complex; reporting is not a top-cited strength. - **Sugar Sell:** Reporting is cited in 7 all-time mentions, with reviewers praising advanced dashboards, analytics, and automation for report generation; higher Meets Requirements score (8.0 vs 6.7) further supports this advantage. ## Infor CRM vs Sugar Sell When assessing the two solutions, reviewers found Sugar Sell easier to use, set up, and administer. Reviewers also preferred doing business with Sugar Sell overall. - Reviewers felt that Sugar Sell meets the needs of their business better than Infor CRM. - When comparing quality of ongoing product support, reviewers felt that Sugar Sell is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of Sugar Sell over Infor CRM.