Link copied to clipboard

# Infor CRM vs Salesforce Sales Cloud Comparison - What are their main differences?

Share
[
Export
](/compare/infor-crm/agentforce-sales-formerly-salesforce-sales-cloud/export.csv)

Infor CRMSalesforce Sales Cloud[+ Add Product](#)

Pricing

**Infor CRM**

**$65.00** · Basic

**Salesforce Sales Cloud**
Free Trial

**$25.00** 1 User Per Month · Starter Edition

**$100.00** 1 User Per Month · Professional Edition

**$165.00** 1 User Per Month · Enterprise Edition

**$330.00** 1 User Per Month · Unlimited Edition

Show more

**Pricing Insights**
from reviews

Perceived Cost

**Infor CRM**
$$$$$

**Salesforce Sales Cloud**
$$$$$

Average Discount

**Infor CRM**
Not enough reviews yet

**Salesforce Sales Cloud**
16%

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**Infor CRM** 6 months
Based on 100 responses

**Salesforce Sales Cloud** 6 months
Based on 100 responses

Return on Investment

**Infor CRM** 6 months
Based on 100 responses

**Salesforce Sales Cloud** 6 months
Based on 100 responses

 ![Infor CRM](https://images.g2crowd.com/uploads/product/hd_favicon/d419cdb745cc1505df31af3c55d434c6/infor-crm.svg "Infor CRM")

 ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")

G2 offers free advice on this comparison.

Chat with an expert

How would you like to receive Software Advice?

 ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg)

FormAnswer questions at your own pace, no call required.

 ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)

AI AgentChat live and get a recommendation in minutes.

 ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg)

Phone CallTalk it through live with a software advisor.

**Pros & Cons**
from reviews

**Infor CRM**

Customer Management (1)

Ease of Use (1)

Missing Features (1)

Slow Loading (1)

**Salesforce Sales Cloud**

Easy To Use (902)

More Time Selling (705)

High Costs (583)

Steep Learning Curve (396)

Integrations

**Infor CRM**
Not enough data

**Salesforce Sales Cloud**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a32e0e26763af4564c2d6b2d497f3b71/6sense-revenue-marketing.png "Product Avatar Image")

6sense Revenue Marketing

](https://www.g2.com/products/6sense-revenue-marketing/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a32e0e26763af4564c2d6b2d497f3b71/6sense-sales.png "Product Avatar Image")

6sense Sales Intelligence

](https://www.g2.com/products/6sense-sales/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_134c91bb90489a69dad41d269f19787f/8x8-work.png "Product Avatar Image")

8x8 Work

](https://www.g2.com/products/8x8-work/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e89d21750715f4646ed61c011b2917dc/adobe-acrobat.png "Product Avatar Image")

Adobe Acrobat

](https://www.g2.com/products/adobe-acrobat/reviews)[
View all
](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/integrations)

Screenshots

**Infor CRM**
 ![Infor CRM screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/10626/infor-crm-account-timeline.png)

**Salesforce Sales Cloud**
 ![Salesforce Sales Cloud screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1331455/Screenshot-2025-02-28-at-3.19.28-PM.png)

**Ratings**
from reviews

Meets Requirements

**Infor CRM**

**6.7** /10

Based on 67 responses

**Salesforce Sales Cloud**

**8.8** /10

Based on 14,333 responses

Ease of Use

**Infor CRM**

**6.6** /10

Based on 68 responses

**Salesforce Sales Cloud**

**8.2** /10

Based on 19,735 responses

Ease of Setup

**Infor CRM**

**5.6** /10

Based on 33 responses

**Salesforce Sales Cloud**

**7.9** /10

Based on 10,631 responses

Ease of Admin

**Infor CRM**

**5.5** /10

Based on 32 responses

**Salesforce Sales Cloud**

**7.9** /10

Based on 4,588 responses

Quality of Support

**Infor CRM**

**6.3** /10

Based on 55 responses

**Salesforce Sales Cloud**

**8.1** /10

Based on 12,528 responses

Has the product been a good partner in doing business?

**Infor CRM**

**6.9** /10

Based on 26 responses

**Salesforce Sales Cloud**

**8.4** /10

Based on 4,554 responses

Product Direction (% positive)

**Infor CRM**

**4.1** /10

Based on 67 responses

**Salesforce Sales Cloud**

**8.3** /10

Based on 13,907 responses

**Features**
ratings from reviews

CRM

**6.3** /10

Based on 67 responses

**8.8** /10

Based on 12,744 responses

Location Intelligence

Not enough data

**8.4** /10

Based on 45 responses

AI Sales Assistant

Not enough data

**8.8** /10

Based on 442 responses

Uncover more feature rated insights from real users to improve your shopping experience.

See it for free

Sales Engagement

Not enough data

**8.5** /10

Based on 642 responses

Conversation Intelligence

Not enough data

**8.9** /10

Based on 185 responses

Revenue Operations & Intelligence (RO&I)

Not enough data

**8.4** /10

Based on 88 responses

Field Sales

Not enough data

**8.6** /10

Based on 41 responses

Business Scheduling

Not enough data

**8.3** /10

Based on 186 responses

Sales Planning

Not enough data

**8.5** /10

Based on 207 responses

Lead Scoring

Not enough data

**8.5** /10

Based on 520 responses

Sales Performance Management

Not enough data

**8.5** /10

Based on 689 responses

Email Tracking

Not enough data

**8.4** /10

Based on 718 responses

Sales Analytics

Not enough data

**8.8** /10

Based on 1,215 responses

Outbound Call Tracking

Not enough data

**8.6** /10

Based on 222 responses

Sales Coaching

Not enough data

**8.7** /10

Based on 311 responses

Sales Enablement

Not enough data

**8.3** /10

Based on 446 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
26.7%

Mid-Market(51-1000 emp.)
56.0%

Enterprise(\> 1000 emp.)
17.3%

Small-Business(50 or fewer emp.)
26.7%

Mid-Market(51-1000 emp.)
56.0%

Enterprise(\> 1000 emp.)
17.3%

Small-Business(50 or fewer emp.)
20.6%

Mid-Market(51-1000 emp.)
45.7%

Enterprise(\> 1000 emp.)
33.7%

Small-Business(50 or fewer emp.)
20.6%

Mid-Market(51-1000 emp.)
45.7%

Enterprise(\> 1000 emp.)
33.7%

**Reviewers' Industry**

[![Infor CRM](https://images.g2crowd.com/uploads/product/hd_favicon/d419cdb745cc1505df31af3c55d434c6/infor-crm.svg "Infor CRM")](https://www.g2.com/products/infor-crm/reviews)
Infor CRM

Computer Software
16.2%

Information Technology and Services
10.8%

Marketing and Advertising
5.4%

Telecommunications
4.1%

Financial Services
4.1%

Other
59.5%

[![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
Salesforce Sales Cloud

Computer Software
13.1%

Information Technology and Services
11.7%

Financial Services
7.1%

Marketing and Advertising
4.8%

Non-Profit Organization Management
3.0%

Other
60.4%

Alternatives

**Infor CRM Alternatives**

 ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")

[
HubSpot Sales Hub
](/products/hubspot-sales-hub/reviews)

 ![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM")

[
Zoho
](/products/zoho-crm/reviews)

 ![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales")

[
Microsoft Dynamics 365 Sales
](/products/dynamics-365-sales/reviews)

 ![Nimble CRM](https://images.g2crowd.com/uploads/product/hd_favicon/1487565546/nimble.svg "Nimble CRM")

[
Nimble
](/products/nimble/reviews)

**Salesforce Sales Cloud Alternatives**

 ![Salesloft](https://images.g2crowd.com/uploads/product/hd_favicon/133ac8908c1967e2913674b8ad18ab5f/salesloft.svg "Salesloft")

[
Salesloft
](/products/salesloft/reviews)

 ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")

[
HubSpot Sales Hub
](/products/hubspot-sales-hub/reviews)

 ![Apollo.io](https://images.g2crowd.com/uploads/product/hd_favicon/774372bf572eb33280b101482ce703b9/apollo-io.svg "Apollo.io")

[
Apollo.io
](/products/apollo-io/reviews)

 ![Outreach](https://images.g2crowd.com/uploads/product/hd_favicon/1521467568/outreach.png "Outreach")

[
Outreach
](/products/outreach/reviews)

## Infor CRM vs Salesforce Sales Cloud FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Infor Customer Relationship... vs Agentforce Sales?

Agentforce Sales stands out from Infor Customer Relationship Management (CRM) with significantly higher reviewer satisfaction across all major dimensions, including overall rating, ease of setup, and support.

| [Infor Customer Relationship...](https://www.g2.com/products/infor-customer-relationship-management-crm/reviews) | [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) |
| --- | --- |
| 3.3/5 (82 reviews) | 4.4/5 (25,875 reviews) |
| Mid-Market | Mid-Market |
| 5.6 | 7.8 |
| 6.3 | 8.1 |
| Customer Management (1 all-time mention) | — |

### How do the pricing models of Infor Customer Relationship... and Agentforce Sales compare?

Agentforce Sales is rated as the stronger value by reviewers, with a higher satisfaction score on price and cost-related dimensions.

- **Infor Customer Relationship...:** Reviewers highlight flexible licensing options and lower total cost of ownership, but note complexity and additional costs for support and upgrades.
- **Agentforce Sales:** Reviewers cite high licensing and implementation costs, especially as organizations scale, but also mention strong value from automation and productivity gains.

### What are the best alternatives to Infor Customer Relationship... and Agentforce Sales?

The top three alternatives to Infor Customer Relationship Management (CRM) and Agentforce Sales are Clari, HubSpot Sales Hub, and Salesloft.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Infor Customer Relationship...](https://www.g2.com/products/infor-customer-relationship-management-crm/reviews) | 3.3/5 (82 reviews) | Mid-Market | Flexible licensing, lower TCO | Customer Management |
| [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,875 reviews) | Mid-Market | High licensing cost, strong automation value | Automation and reporting |
| [Clari](https://www.g2.com/products/clari/reviews) | 4.6/5 (5,610 reviews) | Enterprise | — | — |
| [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13,909 reviews) | Small-Business | — | — |
| [Salesloft](https://www.g2.com/products/salesloft/reviews) | 4.5/5 (4,287 reviews) | Mid-Market | — | — |

### Which CRM features should I prioritize when comparing Infor Customer Relationship... and Agentforce Sales?

Buyers comparing Infor Customer Relationship Management (CRM) and Agentforce Sales should prioritize ease of setup, quality of support, reporting, automation, and customer management.

- **Ease of Setup:** Infor Customer Relationship... scores 5.6; Agentforce Sales scores 7.8.
- **Quality of Support:** Infor Customer Relationship... scores 6.3; Agentforce Sales scores 8.1.
- **Reporting:** Reporting is the most frequently mentioned feature in reviews for both products.
- **Automation:** Agentforce Sales is frequently cited for automation and workflow capabilities in recent reviews.
- **Customer Management:** Infor Customer Relationship... has 1 all-time mention for customer management as a strength.

### What are the pros and cons of Infor Customer Relationship... vs Agentforce Sales?

Agentforce Sales is strongest in automation, reporting, and overall user satisfaction, while Infor Customer Relationship Management (CRM) is noted for flexible licensing and customer management but faces trade-offs in performance and support.

- **Infor Customer Relationship... strengths:** Customer management (1 all-time mention), ease of use, easy navigation, user-friendly interface.
- **Infor Customer Relationship... trade-offs:** Missing features (1 all-time mention), slow loading (1 all-time mention), complexity, and support challenges.
- **Agentforce Sales strengths:** Automation, reporting, pipeline visibility, AI-powered features, and high reviewer satisfaction across all major dimensions.
- **Agentforce Sales trade-offs:** High licensing and implementation costs, complexity for new users, and a steep learning curve for advanced features.

### Is Infor Customer Relationship... or Agentforce Sales better for small businesses?

HubSpot Sales Hub is the top alternative for small businesses, but between Infor Customer Relationship Management (CRM) and Agentforce Sales, Agentforce Sales is better suited for small businesses based on reviewer sentiment and segment fit.

- **Infor Customer Relationship...:** Largest segment is Mid-Market; reviewers note complexity and higher cost for small companies.
- **Agentforce Sales:** Largest segment is Mid-Market; reviewers highlight ease of use, automation, and strong onboarding support, making it more accessible for smaller teams.

### Which CRM platform has better integrations?

Agentforce Sales is favored for integrations, with reviewers frequently citing its ability to connect with other business tools and platforms.

- **Infor Customer Relationship...:** Reviewers mention integration with Microsoft Outlook and Gmail in recent reviews.
- **Agentforce Sales:** Reviewers highlight integrations with Jira and Google Workspace in recent reviews, as well as strong connections within the Salesforce ecosystem.

### How do Infor Customer Relationship... and Agentforce Sales compare on customer support?

Agentforce Sales outperforms Infor Customer Relationship Management (CRM) on Quality of Support by a material margin, with scores of 8.1 versus 6.3.

- **Infor Customer Relationship...:** Reviewers describe support as variable, with some citing slow response times and challenges with upgrades or training.
- **Agentforce Sales:** Reviewers consistently praise responsive support, onboarding assistance, and helpful account executives, especially during implementation and customization.

### Which is easier to implement, Infor Customer Relationship... or Agentforce Sales?

Agentforce Sales is easier to implement than Infor Customer Relationship Management (CRM), with a 2.2-point higher Ease of Setup score (7.8 vs 5.6).

- **Infor Customer Relationship...:** Reviewers note setup complexity, confusing deployment, and a steeper learning curve for new users.
- **Agentforce Sales:** Reviewers highlight smooth onboarding, straightforward configuration, and strong support during initial setup, though advanced customization may require additional expertise.

### Which product has better Reporting?

Agentforce Sales is the stronger platform for Reporting, with higher reviewer satisfaction and frequent positive mentions.

- **Infor Customer Relationship...:** Reporting is frequently mentioned, but reviewers note slow performance and limited flexibility; no dimension score for reporting is provided.
- **Agentforce Sales:** Reporting is a standout feature in recent reviews, with reviewers citing powerful dashboards, real-time analytics, and a high Meets Requirements score of 8.8.