# Infor Customer Relationship Management (CRM) vs sales-i Comparison | | Infor Customer Relationship Management (CRM) | sales-i | |---|---|---| | **Star Rating** | 3.3 out of 5 | 4.3 out of 5 | | **Total Reviews** | 82 | 137 | | **Largest Market Segment** | Mid-Market (55.4% of reviews) | Mid-Market (53.4% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Infor Customer Relationship Management (CRM) Pros: - Customer Management (1 reviews) - Ease of Use (1 reviews) Cons: - Missing Features (1 reviews) - Slow Loading (1 reviews) ### sales-i **Not enough data** --- ## Ratings Comparison | Rating | Infor Customer Relationship Management (CRM) | sales-i | |---|---|---| | **Meets Requirements** | 6.7 (67 reviews) | 8.4 (115 reviews) | | **Ease of Use** | 6.6 (68 reviews) | 8.1 (115 reviews) | | **Ease of Setup** | 5.6 (33 reviews) | 8.3 (50 reviews) | | **Ease of Admin** | 5.5 (32 reviews) | 8.4 (52 reviews) | | **Quality of Support** | 6.3 (55 reviews) | 8.6 (112 reviews) | | **Has the product been a good partner in doing business?** | 6.9 (26 reviews) | 8.9 (50 reviews) | | **Product Direction (% positive)** | 4.1 (67 reviews) | 8.7 (114 reviews) | --- ## Pricing ### Infor Customer Relationship Management (CRM) #### Entry-Level Pricing No pricing available #### Free Trial No information available ### sales-i #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **Infor Customer Relationship Management (CRM)** | 6.3/10 | 67 | | **sales-i** | 6.6/10 | 16 | #### Sales Force Automation | Feature | Infor Customer Relationship Management (CRM) | sales-i | |---|---|---| | **Contact & Account Management** | 7.4 (54 reviews) ✓ Verified | 7.5 (14 reviews) | | **Partner Relationship Mgmt. (PRM)** | 6.9 (28 reviews) | Feature Not Available | | **Opportunity & Pipeline Mgmt.** | 6.6 (51 reviews) ✓ Verified | 7.2 (13 reviews) | | **Task / Activity Management** | 6.4 (53 reviews) ✓ Verified | 7.6 (14 reviews) | | **Territory & Quota Management** | 5.9 (38 reviews) ✓ Verified | Feature Not Available | | **Desktop Integration** | 6.3 (52 reviews) ✓ Verified | 7.8 (13 reviews) | | **Product & Price List Management** | 6.4 (42 reviews) ✓ Verified | Feature Not Available | | **Quote & Order Management** | 6.2 (36 reviews) ✓ Verified | Feature Not Available | | **Customer Contract Management** | 6.3 (36 reviews) ✓ Verified | Feature Not Available | #### Marketing Automation | Feature | Infor Customer Relationship Management (CRM) | sales-i | |---|---|---| | **Email Marketing** | 6.1 (34 reviews) | Feature Not Available | | **Campaign Management** | 6.4 (35 reviews) | 6.9 (12 reviews) | | **Lead Management** | 6.8 (38 reviews) ✓ Verified | Feature Not Available | | **Marketing ROI Analytics** | 6.5 (25 reviews) ✓ Verified | 7.3 (11 reviews) | #### Customer Support | Feature | Infor Customer Relationship Management (CRM) | sales-i | |---|---|---| | **Case Management** | 7.2 (29 reviews) ✓ Verified | 7.4 (12 reviews) | | **Customer Support Portal** | 6.7 (24 reviews) ✓ Verified | Feature Not Available | | **Knowledge Base** | 6.4 (26 reviews) ✓ Verified | Feature Not Available | | **Call Center Features** | 6.4 (22 reviews) ✓ Verified | Feature Not Available | | **Support Analytics** | 6.7 (26 reviews) ✓ Verified | Feature Not Available | #### Reporting & Analytics | Feature | Infor Customer Relationship Management (CRM) | sales-i | |---|---|---| | **Reporting** | 6.1 (46 reviews) ✓ Verified | 7.7 (14 reviews) | | **Dashboards** | 6.6 (43 reviews) ✓ Verified | 8.0 (14 reviews) | | **Forecasting** | 5.2 (38 reviews) ✓ Verified | 6.5 (12 reviews) | #### Mobile & Social | Feature | Infor Customer Relationship Management (CRM) | sales-i | |---|---|---| | **Social Collaboration Features** | 5.4 (23 reviews) ✓ Verified | 4.8 (9 reviews) | | **Social Network Integration** | 5.8 (24 reviews) ✓ Verified | 5.2 (10 reviews) | | **Mobile User Support** | 6.0 (34 reviews) ✓ Verified | 7.9 (12 reviews) | #### Platform | Feature | Infor Customer Relationship Management (CRM) | sales-i | |---|---|---| | **Customization** | 7.2 (24 reviews) ✓ Verified | 6.7 (7 reviews) | | **Workflow Capability** | 5.8 (24 reviews) ✓ Verified | 6.7 (7 reviews) | | **User, Role, and Access Management** | 7.5 (23 reviews) ✓ Verified | 8.1 (7 reviews) | | **Internationalization** | 6.6 (15 reviews) ✓ Verified | Not enough data | | **Sandbox / Test Environments** | 7.2 (20 reviews) ✓ Verified | 6.7 (5 reviews) | | **Document & Content Mgmt.** | 4.8 (22 reviews) | 6.4 (6 reviews) | | **Performance and Reliability** | 6.1 (23 reviews) ✓ Verified | 8.3 (6 reviews) | | **Output Document Generation** | 5.7 (20 reviews) ✓ Verified | 8.1 (6 reviews) | #### Integration | Feature | Infor Customer Relationship Management (CRM) | sales-i | |---|---|---| | **Data Import & Export Tools** | 5.4 (30 reviews) ✓ Verified | 8.1 (6 reviews) | | **Integration APIs** | 5.5 (17 reviews) ✓ Verified | 7.8 (6 reviews) | | **Breadth of Partner Applications** | 4.4 (20 reviews) | 6.3 (5 reviews) | #### Generative AI | Feature | Infor Customer Relationship Management (CRM) | sales-i | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | #### Agentic AI - CRM | Feature | Infor Customer Relationship Management (CRM) | sales-i | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Sales Analytics | Product | Score | Reviews | |---|---|---| | **Infor Customer Relationship Management (CRM)** | N/A | N/A | | **sales-i** | 8.0/10 | 27 | #### Agentic AI - Sales Analytics | Feature | Infor Customer Relationship Management (CRM) | sales-i | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | #### Data Sourcing | Feature | Infor Customer Relationship Management (CRM) | sales-i | |---|---|---| | **Data Sourcing** | Not enough data | 8.7 (23 reviews) | | **Exporting & Sharing Data** | Not enough data | 8.7 (24 reviews) | | **Multi-Device Data Visualization** | Not enough data | 8.1 (20 reviews) | | **Interactive Dashboards** | Not enough data | 8.2 (22 reviews) | | **Data Segmentation** | Not enough data | 8.4 (21 reviews) | #### Predictive Analytics | Feature | Infor Customer Relationship Management (CRM) | sales-i | |---|---|---| | **Lead Scoring** | Not enough data | Feature Not Available | | **Opportunity Scoring** | Not enough data | 7.1 (21 reviews) | | **Risk Analysis** | Not enough data | Feature Not Available | | **Live Forecasting** | Not enough data | Feature Not Available | #### Sales Management | Feature | Infor Customer Relationship Management (CRM) | sales-i | |---|---|---| | **Live Pipeline Management** | Not enough data | 7.5 (17 reviews) | | **Sales Gamification** | Not enough data | 7.5 (17 reviews) | | **Account-Based Analytics** | Not enough data | 7.9 (19 reviews) | | **Activity Tracking** | Not enough data | 8.0 (19 reviews) | --- ## Categories **Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm) **Unique to sales-i (1):** [Sales Analytics Software](https://www.g2.com/categories/sales-analytics) --- ## Reviewer Demographics ### By Company Size | Segment | Infor Customer Relationship Management (CRM) | sales-i | |---|---|---| | **Small-Business** | 27.0% | 41.2% | | **Mid-Market** | 55.4% | 53.4% | | **Enterprise** | 17.6% | 5.3% | ### By Industry #### Infor Customer Relationship Management (CRM) - **Computer Software:** 16.2% - **Information Technology and Services:** 10.8% - **Marketing and Advertising:** 5.4% - **Telecommunications:** 4.1% - **Financial Services:** 4.1% - **Hospital & Health Care:** 4.1% - **Machinery:** 4.1% - **Airlines/Aviation:** 2.7% - **Biotechnology:** 2.7% - **Construction:** 2.7% - **Other:** 43.2% #### sales-i - **Business Supplies and Equipment:** 15.3% - **Building Materials:** 13.7% - **Automotive:** 12.2% - **Wholesale:** 9.2% - **Retail:** 6.1% - **Transportation/Trucking/Railroad:** 4.6% - **Consumer Goods:** 4.6% - **Hospital & Health Care:** 2.3% - **Import and Export:** 2.3% - **Environmental Services:** 1.5% - **Other:** 28.2% --- ## Alternatives ### Alternatives to Infor Customer Relationship Management (CRM) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25860 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13879 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2940 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1621 reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1114 reviews) - [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (1002 reviews) - [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews) - [Maximizer](https://www.g2.com/products/maximizer/reviews) — 4.0/5 stars (671 reviews) - [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.3/5 stars (574 reviews) - [Act!](https://www.g2.com/products/act/reviews) — 3.9/5 stars (515 reviews) ### Alternatives to sales-i - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25860 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13879 reviews) - [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5609 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3095 reviews) - [Aviso](https://www.g2.com/products/aviso/reviews) — 4.3/5 stars (986 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2940 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1621 reviews) - [Creatio](https://www.g2.com/products/creatio/reviews) — 4.6/5 stars (358 reviews) - [InsideSales](https://www.g2.com/products/insidesales/reviews) — 4.5/5 stars (618 reviews) - [Looker](https://www.g2.com/products/looker/reviews) — 4.4/5 stars (1653 reviews) --- ## Top Discussions ### Infor Customer Relationship Management (CRM) No discussions available for this product. ### sales-i - Title: [Can I use my existing CRM system with sales-i?](https://www.g2.com/discussions/can-i-use-my-existing-crm-system-with-sales-i) — 1 comment, 1 upvote > **Top comment:** "Yes but not better idea" --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/infor-customer-relationship-management-crm-vs-sales-i)