# Infoplus WMS vs ShipHero Comparison --- ## AI Generated Summary - **G2 reviewers report** that ShipHero excels in providing a comprehensive solution for inventory and order management, with users highlighting its ability to keep track of various clients efficiently. This is particularly beneficial for businesses looking to streamline their operations. - **Users say** that Infoplus WMS offers a user-friendly experience, with many praising its intuitive setup process and the ability to manage all warehouse systems within a single application. This makes it a great choice for those new to warehouse management systems. - **Reviewers mention** that ShipHero's mobile app functionality and packing apps significantly enhance operational efficiency, allowing users to save time and gain peace of mind by consolidating their processes into one platform. - **According to verified reviews** , Infoplus WMS stands out for its strong support team, which is noted for being well-versed in the system and capable of assisting users with data updates and inventory tracking, ensuring a smooth user experience. - **G2 reviewers highlight** that while both platforms have similar star ratings, ShipHero's recent user feedback indicates a higher level of satisfaction, particularly in terms of professionalism and responsiveness from their support team, which can be crucial for businesses relying on timely assistance. - **Users report** that Infoplus WMS provides excellent real-time visibility and inventory tracking features, making it a solid option for small businesses that need to monitor their stock levels closely without complex setups. | | Infoplus WMS | ShipHero | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | | **Total Reviews** | 20 | 215 | | **Largest Market Segment** | Small-Business (65.0% of reviews) | Small-Business (84.0% of reviews) | | **Entry Level Price** | Contact Us Per Month | Contact Us Per Month | --- ## Top Pros & Cons ### Infoplus WMS Pros: - Inventory Management (2 reviews) - Tracking (2 reviews) Cons: - Limited Features (1 reviews) - Limited Solutions (1 reviews) ### ShipHero Pros: - Ease of Use (43 reviews) - Customer Support (30 reviews) Cons: - Missing Features (13 reviews) - Poor Customer Support (11 reviews) --- ## Ratings Comparison | Rating | Infoplus WMS | ShipHero | |---|---|---| | **Meets Requirements** | 8.3 (19 reviews) | 8.4 (177 reviews) | | **Ease of Use** | 8.2 (19 reviews) | 8.6 (184 reviews) | | **Ease of Setup** | 8.5 (12 reviews) | 8.2 (150 reviews) | | **Ease of Admin** | 9.1 (11 reviews) | 8.7 (111 reviews) | | **Quality of Support** | 8.6 (19 reviews) | 8.6 (176 reviews) | | **Has the product been a good partner in doing business?** | 9.4 (11 reviews) | 9.0 (110 reviews) | | **Product Direction (% positive)** | 8.8 (19 reviews) | 9.0 (167 reviews) | --- ## Pricing ### Infoplus WMS #### Entry-Level Pricing Plan: Infoplus Warehouse Manager Price: Contact Us Per Month Key Features: - Cloud Hosted - Unlimited Users - Unlimited Support [Browse all 2 editions](https://www.g2.com/products/infoplus-wms/pricing) #### Free Trial No ### ShipHero #### Entry-Level Pricing Plan: Standard Plan - Warehouse Management Software for Scaling Brands Price: Contact Us Per Month Description: We give you the tools to quickly master your eCommerce operations with a cloud-based software solution trusted by eCommerce and retail brands of all shapes and sizes. Comprehensive features for Inventory, Orders, Pick Pack & Ship and Returns, designed and built for eCommerce brands. Key Features: - eCommerce Channel Syncing - Inventory Location & Management - Manage Multiple Warehouses [Browse all 3 editions](https://www.g2.com/products/shiphero/pricing) #### Free Trial No --- ## Features Comparison By Category ### Multicarrier Parcel Management Solutions | Product | Score | Reviews | |---|---|---| | **Infoplus WMS** | N/A | N/A | | **ShipHero** | N/A | N/A | #### Management - Multicarrier Parcel Management Solutions | Feature | Infoplus WMS | ShipHero | |---|---|---| | **Third-Party Integration - Multicarrier Parcel Management Solutions** | Not enough data | Not enough data | | **Label Printing - Multicarrier Parcel Management Solutions** | Not enough data | Not enough data | | **Multiple Carriers - Multicarrier Parcel Management Solutions** | Not enough data | Not enough data | | **Customer Information Database - Multicarrier Parcel Management Solutions** | Not enough data | Not enough data | | **Flexible Billing - Multicarrier Parcel Management Solutions** | Not enough data | Not enough data | | **Shipping Management - Multicarrier Parcel Management Solutions** | Not enough data | Not enough data | ### Picking | Product | Score | Reviews | |---|---|---| | **Infoplus WMS** | N/A | N/A | | **ShipHero** | N/A | N/A | #### Planning | Feature | Infoplus WMS | ShipHero | |---|---|---| | **Picking Methods** | Not enough data | Not enough data | | **Documents** | Not enough data | Not enough data | | **Locations** | Not enough data | Not enough data | | **Scheduling** | Not enough data | Not enough data | #### Execution | Feature | Infoplus WMS | ShipHero | |---|---|---| | **Voice** | Not enough data | Not enough data | | **Mobile** | Not enough data | Not enough data | | **Adjustments** | Not enough data | Not enough data | ### 3PL | Product | Score | Reviews | |---|---|---| | **Infoplus WMS** | 7.9/10 | 8 | | **ShipHero** | 8.0/10 | 102 | #### Supply Chain Operations | Feature | Infoplus WMS | ShipHero | |---|---|---| | **Warehousing** | 8.9 (6 reviews) | 8.5 (90 reviews) | | **Transportation** | 7.7 (5 reviews) | 7.7 (77 reviews) | | **Inventory Management** | 8.6 (7 reviews) | 8.6 (92 reviews) | #### Customer Management | Feature | Infoplus WMS | ShipHero | |---|---|---| | **Customer Portal** | 7.8 (6 reviews) | 8.2 (87 reviews) | | **Visibility** | 7.5 (6 reviews) | 8.3 (88 reviews) | | **Billing** | 7.0 (5 reviews) | 7.5 (85 reviews) | #### Analytics | Feature | Infoplus WMS | ShipHero | |---|---|---| | **KPIs** | 7.3 (5 reviews) | 7.7 (80 reviews) | | **Dashboards** | 8.6 (6 reviews) | 8.1 (88 reviews) | | **Custom Reports** | 8.1 (6 reviews) | 7.3 (82 reviews) | ### Shipping | Product | Score | Reviews | |---|---|---| | **Infoplus WMS** | N/A | N/A | | **ShipHero** | 8.5/10 | 121 | #### Labels | Feature | Infoplus WMS | ShipHero | |---|---|---| | **Label Printing** | Not enough data | 8.7 (109 reviews) | | **Return labels** | Not enough data | 8.2 (99 reviews) | | **Bar codes** | Not enough data | 8.7 (104 reviews) | #### Order management | Feature | Infoplus WMS | ShipHero | |---|---|---| | **Order tracking** | Not enough data | 8.8 (104 reviews) | | **E-commerce integrations** | Not enough data | 8.9 (109 reviews) | | **Manage orders** | Not enough data | 8.8 (110 reviews) | | **Order Status** | Not enough data | 9.0 (110 reviews) | #### Carrier and rate management | Feature | Infoplus WMS | ShipHero | |---|---|---| | **Quick rate comparison** | Not enough data | 8.4 (88 reviews) | | **Vendor availability** | Not enough data | 8.4 (92 reviews) | | **Flat rate services** | Not enough data | 8.4 (85 reviews) | #### Inventory management | Feature | Infoplus WMS | ShipHero | |---|---|---| | **Low stock alerts** | Not enough data | 7.9 (98 reviews) | | **Automated inventory orders** | Not enough data | 7.9 (83 reviews) | | **Assign suppliers** | Not enough data | 8.0 (82 reviews) | #### Reports | Feature | Infoplus WMS | ShipHero | |---|---|---| | **Shipment reports** | Not enough data | 8.5 (102 reviews) | | **Inventory reports** | Not enough data | 8.4 (103 reviews) | | **Unshipped products** | Not enough data | 8.1 (92 reviews) | ### Inventory Control | Product | Score | Reviews | |---|---|---| | **Infoplus WMS** | N/A | N/A | | **ShipHero** | 8.7/10 | 116 | #### Multichannel inventory management | Feature | Infoplus WMS | ShipHero | |---|---|---| | **Warehouse Inventory Transfer** | Not enough data | Not enough data | | **Multichannel Inventory Syncing** | Not enough data | Not enough data | | **Multi-Warehouse Routing** | Not enough data | Not enough data | #### 3PL inventory management | Feature | Infoplus WMS | ShipHero | |---|---|---| | **Client management** | Not enough data | Not enough data | | **Marketplace connections** | Not enough data | Not enough data | | **3PL inventory tracking** | Not enough data | Not enough data | #### Inventory Management | Feature | Infoplus WMS | ShipHero | |---|---|---| | **Inventory Tracking** | Not enough data | Not enough data | | **Inventory Costing** | Not enough data | Not enough data | | **Product Master** | Not enough data | Not enough data | | **Inventory Forecasting** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | #### Inventory Management Platform Features | Feature | Infoplus WMS | ShipHero | |---|---|---| | **Centralized Inventory Database** | 9.2 (16 reviews) | 8.9 (106 reviews) | | **Inventory Level Dashboards** | 8.4 (15 reviews) | 8.5 (100 reviews) | | **Stock History Reporting** | 8.7 (14 reviews) | 8.6 (101 reviews) | | **Low Stock Notifications** | 7.5 (14 reviews) | 7.9 (98 reviews) | | **Bundles, Kits, & Variants** | 8.2 (15 reviews) | 8.5 (99 reviews) | | **Asset Tracking** | 8.3 (14 reviews) | 8.3 (90 reviews) | | **Inventory Forecasting** | 7.7 (14 reviews) | 7.3 (88 reviews) | | **eCommerce Integrations** | 8.8 (15 reviews) | 8.8 (102 reviews) | | **Accounting Integrations** | 7.7 (13 reviews) | 7.4 (87 reviews) | | **Data Exporting / Importing** | 9.2 (14 reviews) | 8.5 (96 reviews) | ### Warehouse Management | Product | Score | Reviews | |---|---|---| | **Infoplus WMS** | 8.4/10 | 17 | | **ShipHero** | 8.2/10 | 120 | #### Warehouse Definition | Feature | Infoplus WMS | ShipHero | |---|---|---| | **Locations** | 8.3 (15 reviews) | 8.7 (105 reviews) | | **Visualization** | 9.2 (14 reviews) | 8.1 (97 reviews) | | **Warehouse Slotting** | 8.8 (13 reviews) | 8.0 (89 reviews) | #### Logistics | Feature | Infoplus WMS | ShipHero | |---|---|---| | **Cross Docking** | 7.6 (15 reviews) | 7.6 (79 reviews) | | **Receiving** | 8.3 (16 reviews) | 8.3 (101 reviews) | | **Pick & Pack** | 9.1 (15 reviews) | 9.0 (107 reviews) | #### Analytics | Feature | Infoplus WMS | ShipHero | |---|---|---| | **Worker performance** | 8.2 (14 reviews) | 8.5 (96 reviews) | | **Error Tracking** | 7.5 (14 reviews) | 7.9 (93 reviews) | | **Procurement analytics** | 8.3 (13 reviews) | 7.7 (82 reviews) | #### Inventory Management | Feature | Infoplus WMS | ShipHero | |---|---|---| | **Customer Portal** | 8.3 (14 reviews) | 8.0 (93 reviews) | | **Cycle Counting** | 8.7 (14 reviews) | 8.1 (93 reviews) | #### Inventory Management Platform Features | Feature | Infoplus WMS | ShipHero | |---|---|---| | **Centralized Inventory Database** | 9.2 (16 reviews) | 8.9 (106 reviews) | | **Inventory Level Dashboards** | 8.4 (15 reviews) | 8.5 (100 reviews) | | **Stock History Reporting** | 8.7 (14 reviews) | 8.6 (101 reviews) | | **Low Stock Notifications** | 7.5 (14 reviews) | 7.9 (98 reviews) | | **Bundles, Kits, & Variants** | 8.2 (15 reviews) | 8.5 (99 reviews) | | **Asset Tracking** | 8.3 (14 reviews) | 8.3 (90 reviews) | | **Inventory Forecasting** | 7.7 (14 reviews) | 7.3 (88 reviews) | | **eCommerce Integrations** | 8.8 (15 reviews) | 8.8 (102 reviews) | | **Accounting Integrations** | 7.7 (13 reviews) | 7.4 (87 reviews) | | **Data Exporting / Importing** | 9.2 (14 reviews) | 8.5 (96 reviews) | ### Barcode | Product | Score | Reviews | |---|---|---| | **Infoplus WMS** | N/A | N/A | | **ShipHero** | N/A | N/A | #### Barcode support | Feature | Infoplus WMS | ShipHero | |---|---|---| | **Symbologies** | Not enough data | Not enough data | | **Serialization** | Not enough data | Not enough data | | **Standard formatting** | Not enough data | Not enough data | | **Printing** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | #### Design | Feature | Infoplus WMS | ShipHero | |---|---|---| | **Label formats** | Not enough data | Not enough data | | **WYSIWYG editor** | Not enough data | Not enough data | | **Color editor** | Not enough data | Not enough data | | **Graphics import** | Not enough data | Not enough data | | **1D and 2D barcodes** | Not enough data | Not enough data | | **RFID Encoding** | Not enough data | Not enough data | ### Order Management | Product | Score | Reviews | |---|---|---| | **Infoplus WMS** | N/A | N/A | | **ShipHero** | N/A | N/A | #### Order Entry | Feature | Infoplus WMS | ShipHero | |---|---|---| | **Entry** | Not enough data | Not enough data | | **Register** | Not enough data | Not enough data | | **Notifications** | Not enough data | Not enough data | #### Order Tracking | Feature | Infoplus WMS | ShipHero | |---|---|---| | **Shipping** | Not enough data | Not enough data | | **Tracking** | Not enough data | Not enough data | | **Backorder** | Not enough data | Not enough data | #### Inventory Management | Feature | Infoplus WMS | ShipHero | |---|---|---| | **Stock Levels** | Not enough data | Not enough data | | **Flow Of Goods** | Not enough data | Not enough data | | **Reserving Goods** | Not enough data | Not enough data | #### Customer Management | Feature | Infoplus WMS | ShipHero | |---|---|---| | **Order Status** | Not enough data | Not enough data | | **Information Access** | Not enough data | Not enough data | | **Email Notifications** | Not enough data | Not enough data | #### Subscription Management | Feature | Infoplus WMS | ShipHero | |---|---|---| | **Payment Data** | Not enough data | Not enough data | | **Payment Gateway** | Not enough data | Not enough data | | **Billing** | Not enough data | Not enough data | | **Automatic Payments** | Not enough data | Not enough data | #### Agentic AI - Order Management | Feature | Infoplus WMS | ShipHero | |---|---|---| | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | ### Returns Management | Product | Score | Reviews | |---|---|---| | **Infoplus WMS** | N/A | N/A | | **ShipHero** | N/A | N/A | #### Integrations | Feature | Infoplus WMS | ShipHero | |---|---|---| | **E-Commerce** | Not enough data | Not enough data | | **WMS** | Not enough data | Not enough data | | **Accounting** | Not enough data | Not enough data | | **OMS** | Not enough data | Not enough data | #### Tracking | Feature | Infoplus WMS | ShipHero | |---|---|---| | **Shipping** | Not enough data | Not enough data | | **Inventory** | Not enough data | Not enough data | #### Transactions | Feature | Infoplus WMS | ShipHero | |---|---|---| | **Exchange** | Not enough data | Not enough data | | **Approvals** | Not enough data | Not enough data | | **Refund** | Not enough data | Not enough data | | **Credit** | Not enough data | Not enough data | ### Accounting & Finance | Product | Score | Reviews | |---|---|---| | **Infoplus WMS** | N/A | N/A | | **ShipHero** | N/A | N/A | #### Agentic AI - Accounting & Finance | Feature | Infoplus WMS | ShipHero | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [Warehouse Management Software](https://www.g2.com/categories/warehouse-management), [3PL Software](https://www.g2.com/categories/3pl) **Unique to ShipHero (7):** [Shipping Software](https://www.g2.com/categories/shipping), [Order Management Software](https://www.g2.com/categories/order-management), [Inventory Control Software](https://www.g2.com/categories/inventory-control-software), [Returns Management Software](https://www.g2.com/categories/returns-management), [Picking Software](https://www.g2.com/categories/picking), [Multicarrier Parcel Management Solutions Software](https://www.g2.com/categories/multicarrier-parcel-management-solutions), [Barcode Software](https://www.g2.com/categories/barcode) --- ## Reviewer Demographics ### By Company Size | Segment | Infoplus WMS | ShipHero | |---|---|---| | **Small-Business** | 65.0% | 84.0% | | **Mid-Market** | 35.0% | 16.0% | | **Enterprise** | 0% | 0% | ### By Industry #### Infoplus WMS - **Warehousing:** 35.0% - **Logistics and Supply Chain:** 25.0% - **Consumer Goods:** 10.0% - **Transportation/Trucking/Railroad:** 5.0% - **Retail:** 5.0% - **Marketing and Advertising:** 5.0% - **Machinery:** 5.0% - **Food & Beverages:** 5.0% - **Automotive:** 5.0% #### ShipHero - **Logistics and Supply Chain:** 20.5% - **Warehousing:** 17.0% - **Consumer Goods:** 12.0% - **Retail:** 10.0% - **Apparel & Fashion:** 9.5% - **Health, Wellness and Fitness:** 5.5% - **Food & Beverages:** 3.5% - **Manufacturing:** 2.5% - **Cosmetics:** 2.5% - **Wholesale:** 1.5% - **Other:** 15.5% --- ## Alternatives ### Alternatives to Infoplus WMS - [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) — 4.2/5 stars (341 reviews) - [FarEye](https://www.g2.com/products/fareye/reviews) — 4.8/5 stars (323 reviews) - [Fishbowl Inventory](https://www.g2.com/products/fishbowl-inventory/reviews) — 4.0/5 stars (274 reviews) - [Magaya Supply Chain](https://www.g2.com/products/magaya-supply-chain/reviews) — 4.4/5 stars (292 reviews) - [Kintone](https://www.g2.com/products/kintone/reviews) — 4.6/5 stars (268 reviews) - [Epicor Prophet 21](https://www.g2.com/products/epicor-prophet-21/reviews) — 4.0/5 stars (206 reviews) - [Shipsy](https://www.g2.com/products/shipsy-shipsy/reviews) — 4.5/5 stars (158 reviews) - [ShipBob](https://www.g2.com/products/shipbob/reviews) — 3.7/5 stars (122 reviews) - [Cin7 Omni](https://www.g2.com/products/cin7-omni/reviews) — 3.8/5 stars (121 reviews) - [Increff WMS](https://www.g2.com/products/increff-wms/reviews) — 4.7/5 stars (114 reviews) ### Alternatives to ShipHero - [ShipBob](https://www.g2.com/products/shipbob/reviews) — 3.7/5 stars (122 reviews) - [ShipStation](https://www.g2.com/products/shipstation/reviews) — 4.3/5 stars (588 reviews) - [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) — 4.2/5 stars (341 reviews) - [FarEye](https://www.g2.com/products/fareye/reviews) — 4.8/5 stars (323 reviews) - [Magaya Supply Chain](https://www.g2.com/products/magaya-supply-chain/reviews) — 4.4/5 stars (292 reviews) - [Xero](https://www.g2.com/products/xero/reviews) — 4.4/5 stars (1719 reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) — 4.0/5 stars (3866 reviews) - [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (381 reviews) - [EZO](https://www.g2.com/products/ezo/reviews) — 4.4/5 stars (392 reviews) - [Flowspace](https://www.g2.com/products/flowspace/reviews) — 4.0/5 stars (53 reviews) --- ## Top Discussions ### Infoplus WMS - Title: [How many users can I have?](https://www.g2.com/discussions/getting-started-bae4d34e-e8d3-46e5-9cd1-fae63bd5c424) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "The number of user accounts is tied to your Infoplus tier. Check out our pricing page for details. The Professional and Enterprise levels allow you to add or..." - Title: [What is Infoplus Warehouse Manager used for?](https://www.g2.com/discussions/what-is-infoplus-warehouse-manager-used-for) — 1 comment *(includes official response)* > **Top comment:** "Infoplus WMS is a web-based warehouse management software solution for 3PLs, eCommerce Retailers, and Wholesalers focused on taking control of overall..." - Title: [Getting Started](https://www.g2.com/discussions/getting-started-0c5ee17e-d838-4515-9233-e76dfef04ee5) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "https://www.infopluscommerce.com/faq" - Title: [I have employees who need access, but I want to set some restrictions and monitor their performance. Can I do that?](https://www.g2.com/discussions/getting-started-34f3cb31-f758-46a7-a442-f145164c9804) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Infoplus lets you restrict who has access to what information, and what they can do with it. Every action taken by every user is tracked throughout the..." - Title: [What is your cancellation policy?](https://www.g2.com/discussions/getting-started-e25ce448-4fe9-4389-aafc-e108bbd04e7f) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Cancellation is based on your agreement. Once you cancel, you will no longer have the ability to enter orders or create shipments. You will still be able to..." ### ShipHero - Title: [Is ShipHero a 3pl?](https://www.g2.com/discussions/is-shiphero-a-3pl) — 2 comments > **Top comment:** "ShipHero has 2 lines of business, one is a 3PL and one is software for warehouses." - Title: [How much does ShipHero cost?](https://www.g2.com/discussions/how-much-does-shiphero-cost) — 1 comment > **Top comment:** "The software starts at $1,995" - Title: [Is ShipHero a WMS?](https://www.g2.com/discussions/is-shiphero-a-wms) — 1 comment > **Top comment:** "Yes" - Title: [How do you handling inventory In and Out efficiently](https://www.g2.com/discussions/30463-how-do-you-handling-inventory-in-and-out-efficiently) — 1 comment, 1 upvote > **Top comment:** "Hello Umar, Thank you for reaching out. This is a big question! Many things. Feel free to email hello@shiphero.com and our team will..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/infoplus-wms-vs-shiphero)