# Infoplus WMS vs ShipHero Comparison
---
## AI Generated Summary
- **G2 reviewers report** that ShipHero excels in scalability, making it suitable for businesses of various sizes, from small teams to larger operations. Users appreciate its ability to manage complex warehouse needs, stating it has helped them take control of their inventory requirements effortlessly.
- **Users say** that Infoplus WMS offers a user-friendly experience, particularly for those new to warehouse management systems. Reviewers highlight its all-in-one application for warehouse operations and the ease of updating data through simple spreadsheet uploads, making it accessible for small businesses.
- **According to verified reviews** , ShipHero has a slight edge in overall user satisfaction, reflected in its higher G2 Score. Users mention that while it can be challenging to grasp initially, the long-term benefits of using ShipHero are significant, with many stating they can't imagine running their business without it.
- **Reviewers mention** that Infoplus WMS shines in its support quality, with users praising the knowledgeable support team that assists with implementation and ongoing queries. This level of support is particularly beneficial for small businesses that may lack extensive IT resources.
- **Users highlight** that ShipHero's interface, while initially complex, becomes intuitive over time, allowing for efficient management of inventory across multiple locations. This adaptability is crucial for businesses looking to grow and streamline their operations.
- **G2 reviewers note** that while both products have strong features for inventory management, Infoplus WMS stands out with its real-time visibility and centralized inventory database, which are essential for businesses needing precise tracking and reporting capabilities.



| | Infoplus WMS | ShipHero | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 20 | 205 | 
| **Largest Market Segment** | Small-Business (65.0% of reviews) | Small-Business (83.8% of reviews) | 
| **Entry Level Price** | Contact Us Per Month | Contact Us Per Month | 

---
## Top Pros & Cons

### Infoplus WMS

Pros:
- Inventory Management (2 reviews)
- Tracking (2 reviews)

Cons:
- Limited Features (1 reviews)
- Limited Solutions (1 reviews)

### ShipHero

Pros:
- Ease of Use (80 reviews)
- Customer Support (71 reviews)

Cons:
- Poor Customer Support (26 reviews)
- Missing Features (22 reviews)

---
## Ratings Comparison
| Rating | Infoplus WMS | ShipHero | 
|---|---|---|
  | **Meets Requirements** | 8.3 (19 reviews) | 8.4 (168 reviews) | 
  | **Ease of Use** | 8.2 (19 reviews) | 8.6 (175 reviews) | 
  | **Ease of Setup** | 8.5 (12 reviews) | 8.2 (141 reviews) | 
  | **Ease of Admin** | 9.1 (11 reviews) | 8.7 (107 reviews) | 
  | **Quality of Support** | 8.6 (19 reviews) | 8.5 (168 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (11 reviews) | 9.0 (107 reviews) | 
  | **Product Direction (% positive)** | 8.8 (19 reviews) | 8.9 (160 reviews) | 

---
## Pricing

### Infoplus WMS

#### Entry-Level Pricing

Plan: Infoplus Warehouse Manager

Price: Contact Us Per Month

Key Features:
- Cloud Hosted
- Unlimited Users
- Unlimited Support

[Browse all 2 editions](https://www.g2.com/products/infoplus-wms/pricing)

#### Free Trial

No

### ShipHero

#### Entry-Level Pricing

Plan: Standard Plan - Warehouse Management Software for Scaling Brands

Price: Contact Us Per Month

Description: We give you the tools to quickly master your eCommerce operations with a cloud-based software solution trusted by eCommerce and retail brands of all shapes and sizes. Comprehensive features for Inventory, Orders, Pick Pack & Ship and Returns, designed and built for eCommerce brands. 

Key Features:
- eCommerce Channel Syncing
- Inventory Location & Management 
- Manage Multiple Warehouses

[Browse all 3 editions](https://www.g2.com/products/shiphero/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Multicarrier Parcel Management Solutions

| Product | Score | Reviews |
|---|---|---|
| **Infoplus WMS** | N/A | N/A |
| **ShipHero** | N/A | N/A |

#### Management - Multicarrier Parcel Management Solutions

| Feature | Infoplus WMS | ShipHero | 
|---|---|---|
| **Third-Party Integration - Multicarrier Parcel Management Solutions** | Not enough data | Not enough data | 
| **Label Printing - Multicarrier Parcel Management Solutions** | Not enough data | Not enough data | 
| **Multiple Carriers - Multicarrier Parcel Management Solutions** | Not enough data | Not enough data | 
| **Customer Information Database - Multicarrier Parcel Management Solutions** | Not enough data | Not enough data | 
| **Flexible Billing - Multicarrier Parcel Management Solutions** | Not enough data | Not enough data | 
| **Shipping Management - Multicarrier Parcel Management Solutions** | Not enough data | Not enough data | 

### Picking

| Product | Score | Reviews |
|---|---|---|
| **Infoplus WMS** | N/A | N/A |
| **ShipHero** | N/A | N/A |

#### Planning

| Feature | Infoplus WMS | ShipHero | 
|---|---|---|
| **Picking Methods** | Not enough data | Not enough data | 
| **Documents** | Not enough data | Not enough data | 
| **Locations** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 

#### Execution

| Feature | Infoplus WMS | ShipHero | 
|---|---|---|
| **Voice** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Adjustments** | Not enough data | Not enough data | 

### 3PL

| Product | Score | Reviews |
|---|---|---|
| **Infoplus WMS** | 7.9/10 | 8 |
| **ShipHero** | 8.0/10 | 98 |

#### Supply Chain Operations

| Feature | Infoplus WMS | ShipHero | 
|---|---|---|
| **Warehousing** | 8.9 (6 reviews) | 8.5 (89 reviews) | 
| **Transportation** | 7.7 (5 reviews) | 7.7 (77 reviews) | 
| **Inventory Management** | 8.6 (7 reviews) | 8.6 (91 reviews) | 

#### Customer Management

| Feature | Infoplus WMS | ShipHero | 
|---|---|---|
| **Customer Portal** | 7.8 (6 reviews) | 8.2 (85 reviews) | 
| **Visibility** | 7.5 (6 reviews) | 8.2 (87 reviews) | 
| **Billing** | 7.0 (5 reviews) | 7.5 (83 reviews) | 

#### Analytics

| Feature | Infoplus WMS | ShipHero | 
|---|---|---|
| **KPIs** | 7.3 (5 reviews) | 7.7 (78 reviews) | 
| **Dashboards** | 8.6 (6 reviews) | 8.1 (86 reviews) | 
| **Custom Reports** | 8.1 (6 reviews) | 7.3 (82 reviews) | 

### Shipping

| Product | Score | Reviews |
|---|---|---|
| **Infoplus WMS** | N/A | N/A |
| **ShipHero** | 8.4/10 | 119 |

#### Labels

| Feature | Infoplus WMS | ShipHero | 
|---|---|---|
| **Label Printing** | Not enough data | 8.7 (108 reviews) | 
| **Return labels** | Not enough data | 8.2 (99 reviews) | 
| **Bar codes** | Not enough data | 8.7 (103 reviews) | 

#### Order management

| Feature | Infoplus WMS | ShipHero | 
|---|---|---|
| **Order tracking** | Not enough data | 8.8 (104 reviews) | 
| **E-commerce integrations** | Not enough data | 8.9 (108 reviews) | 
| **Manage orders** | Not enough data | 8.8 (110 reviews) | 
| **Order Status** | Not enough data | 9.0 (109 reviews) | 

#### Carrier and rate management

| Feature | Infoplus WMS | ShipHero | 
|---|---|---|
| **Quick rate comparison** | Not enough data | 8.4 (88 reviews) | 
| **Vendor availability** | Not enough data | 8.4 (92 reviews) | 
| **Flat rate services** | Not enough data | 8.4 (85 reviews) | 

#### Inventory management

| Feature | Infoplus WMS | ShipHero | 
|---|---|---|
| **Low stock alerts** | Not enough data | 7.9 (98 reviews) | 
| **Automated inventory orders** | Not enough data | 7.9 (83 reviews) | 
| **Assign suppliers** | Not enough data | 8.0 (82 reviews) | 

#### Reports

| Feature | Infoplus WMS | ShipHero | 
|---|---|---|
| **Shipment reports** | Not enough data | 8.5 (101 reviews) | 
| **Inventory reports** | Not enough data | 8.4 (102 reviews) | 
| **Unshipped products** | Not enough data | 8.1 (92 reviews) | 

### Inventory Control

| Product | Score | Reviews |
|---|---|---|
| **Infoplus WMS** | N/A | N/A |
| **ShipHero** | 8.7/10 | 108 |

#### Multichannel inventory management

| Feature | Infoplus WMS | ShipHero | 
|---|---|---|
| **Warehouse Inventory Transfer** | Not enough data | Not enough data | 
| **Multichannel Inventory Syncing** | Not enough data | Not enough data | 
| **Multi-Warehouse Routing** | Not enough data | Not enough data | 

#### 3PL inventory management

| Feature | Infoplus WMS | ShipHero | 
|---|---|---|
| **Client management** | Not enough data | Not enough data | 
| **Marketplace connections** | Not enough data | Not enough data | 
| **3PL inventory tracking** | Not enough data | Not enough data | 

#### Inventory Management

| Feature | Infoplus WMS | ShipHero | 
|---|---|---|
| **Inventory Tracking** | Not enough data | Not enough data | 
| **Inventory Costing** | Not enough data | Not enough data | 
| **Product Master** | Not enough data | Not enough data | 
| **Inventory Forecasting** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### Inventory Management Platform Features

| Feature | Infoplus WMS | ShipHero | 
|---|---|---|
| **Centralized Inventory Database** | 9.2 (16 reviews) | 8.9 (101 reviews) | 
| **Inventory Level Dashboards** | 8.4 (15 reviews) | 8.5 (96 reviews) | 
| **Stock History Reporting** | 8.7 (14 reviews) | 8.5 (99 reviews) | 
| **Low Stock Notifications** | 7.5 (14 reviews) | 7.9 (97 reviews) | 
| **Bundles, Kits, & Variants** | 8.2 (15 reviews) | 8.5 (98 reviews) | 
| **Asset Tracking** | 8.3 (14 reviews) | 8.3 (89 reviews) | 
| **Inventory Forecasting** | 7.7 (14 reviews) | 7.3 (88 reviews) | 
| **eCommerce Integrations** | 8.8 (15 reviews) | 8.8 (100 reviews) | 
| **Accounting Integrations** | 7.7 (13 reviews) | 7.4 (86 reviews) | 
| **Data Exporting / Importing** | 9.2 (14 reviews) | 8.5 (94 reviews) | 

### Warehouse Management

| Product | Score | Reviews |
|---|---|---|
| **Infoplus WMS** | 8.4/10 | 17 |
| **ShipHero** | 8.2/10 | 111 |

#### Warehouse Definition

| Feature | Infoplus WMS | ShipHero | 
|---|---|---|
| **Locations** | 8.3 (15 reviews) | 8.7 (102 reviews) | 
| **Visualization** | 9.2 (14 reviews) | 8.1 (96 reviews) | 
| **Warehouse Slotting** | 8.8 (13 reviews) | 8.0 (89 reviews) | 

#### Logistics

| Feature | Infoplus WMS | ShipHero | 
|---|---|---|
| **Cross Docking** | 7.6 (15 reviews) | 7.6 (79 reviews) | 
| **Receiving** | 8.3 (16 reviews) | 8.3 (100 reviews) | 
| **Pick & Pack** | 9.1 (15 reviews) | 9.0 (102 reviews) | 

#### Analytics

| Feature | Infoplus WMS | ShipHero | 
|---|---|---|
| **Worker performance** | 8.2 (14 reviews) | 8.5 (96 reviews) | 
| **Error Tracking** | 7.5 (14 reviews) | 7.9 (93 reviews) | 
| **Procurement analytics** | 8.3 (13 reviews) | 7.7 (82 reviews) | 

#### Inventory Management

| Feature | Infoplus WMS | ShipHero | 
|---|---|---|
| **Customer Portal** | 8.3 (14 reviews) | 8.0 (92 reviews) | 
| **Cycle Counting** | 8.7 (14 reviews) | 8.1 (93 reviews) | 

#### Inventory Management Platform Features

| Feature | Infoplus WMS | ShipHero | 
|---|---|---|
| **Centralized Inventory Database** | 9.2 (16 reviews) | 8.9 (101 reviews) | 
| **Inventory Level Dashboards** | 8.4 (15 reviews) | 8.5 (96 reviews) | 
| **Stock History Reporting** | 8.7 (14 reviews) | 8.5 (99 reviews) | 
| **Low Stock Notifications** | 7.5 (14 reviews) | 7.9 (97 reviews) | 
| **Bundles, Kits, & Variants** | 8.2 (15 reviews) | 8.5 (98 reviews) | 
| **Asset Tracking** | 8.3 (14 reviews) | 8.3 (89 reviews) | 
| **Inventory Forecasting** | 7.7 (14 reviews) | 7.3 (88 reviews) | 
| **eCommerce Integrations** | 8.8 (15 reviews) | 8.8 (100 reviews) | 
| **Accounting Integrations** | 7.7 (13 reviews) | 7.4 (86 reviews) | 
| **Data Exporting / Importing** | 9.2 (14 reviews) | 8.5 (94 reviews) | 

### Barcode

| Product | Score | Reviews |
|---|---|---|
| **Infoplus WMS** | N/A | N/A |
| **ShipHero** | N/A | N/A |

#### Barcode support

| Feature | Infoplus WMS | ShipHero | 
|---|---|---|
| **Symbologies** | Not enough data | Not enough data | 
| **Serialization** | Not enough data | Not enough data | 
| **Standard formatting** | Not enough data | Not enough data | 
| **Printing** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### Design

| Feature | Infoplus WMS | ShipHero | 
|---|---|---|
| **Label formats** | Not enough data | Not enough data | 
| **WYSIWYG editor** | Not enough data | Not enough data | 
| **Color editor** | Not enough data | Not enough data | 
| **Graphics import** | Not enough data | Not enough data | 
| **1D and 2D barcodes** | Not enough data | Not enough data | 
| **RFID Encoding** | Not enough data | Not enough data | 

### Order Management

| Product | Score | Reviews |
|---|---|---|
| **Infoplus WMS** | N/A | N/A |
| **ShipHero** | N/A | N/A |

#### Order Entry

| Feature | Infoplus WMS | ShipHero | 
|---|---|---|
| **Entry** | Not enough data | Not enough data | 
| **Register** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 

#### Order Tracking

| Feature | Infoplus WMS | ShipHero | 
|---|---|---|
| **Shipping** | Not enough data | Not enough data | 
| **Tracking** | Not enough data | Not enough data | 
| **Backorder** | Not enough data | Not enough data | 

#### Inventory Management

| Feature | Infoplus WMS | ShipHero | 
|---|---|---|
| **Stock Levels** | Not enough data | Not enough data | 
| **Flow Of Goods** | Not enough data | Not enough data | 
| **Reserving Goods** | Not enough data | Not enough data | 

#### Customer Management

| Feature | Infoplus WMS | ShipHero | 
|---|---|---|
| **Order Status** | Not enough data | Not enough data | 
| **Information Access** | Not enough data | Not enough data | 
| **Email Notifications** | Not enough data | Not enough data | 

#### Subscription Management

| Feature | Infoplus WMS | ShipHero | 
|---|---|---|
| **Payment Data** | Not enough data | Not enough data | 
| **Payment Gateway** | Not enough data | Not enough data | 
| **Billing** | Not enough data | Not enough data | 
| **Automatic Payments** | Not enough data | Not enough data | 

#### Agentic AI - Order Management

| Feature | Infoplus WMS | ShipHero | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Returns Management

| Product | Score | Reviews |
|---|---|---|
| **Infoplus WMS** | N/A | N/A |
| **ShipHero** | N/A | N/A |

#### Integrations

| Feature | Infoplus WMS | ShipHero | 
|---|---|---|
| **E-Commerce** | Not enough data | Not enough data | 
| **WMS** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **OMS** | Not enough data | Not enough data | 

#### Tracking

| Feature | Infoplus WMS | ShipHero | 
|---|---|---|
| **Shipping** | Not enough data | Not enough data | 
| **Inventory** | Not enough data | Not enough data | 

#### Transactions

| Feature | Infoplus WMS | ShipHero | 
|---|---|---|
| **Exchange** | Not enough data | Not enough data | 
| **Approvals** | Not enough data | Not enough data | 
| **Refund** | Not enough data | Not enough data | 
| **Credit** | Not enough data | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Infoplus WMS** | N/A | N/A |
| **ShipHero** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Infoplus WMS | ShipHero | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Warehouse Management Software](https://www.g2.com/categories/warehouse-management), [3PL Software](https://www.g2.com/categories/3pl)


**Unique to ShipHero (7):** [Shipping Software](https://www.g2.com/categories/shipping), [Order Management Software](https://www.g2.com/categories/order-management), [Inventory Control Software](https://www.g2.com/categories/inventory-control-software), [Returns Management Software](https://www.g2.com/categories/returns-management), [Picking Software](https://www.g2.com/categories/picking), [Multicarrier Parcel Management Solutions Software](https://www.g2.com/categories/multicarrier-parcel-management-solutions), [Barcode Software](https://www.g2.com/categories/barcode)


---
## Reviewer Demographics

### By Company Size

| Segment | Infoplus WMS | ShipHero | 
|---|---|---|
| **Small-Business** | 65.0% | 83.8% | 
| **Mid-Market** | 35.0% | 16.2% | 
| **Enterprise** | 0% | 0% | 

### By Industry

#### Infoplus WMS

- **Warehousing:** 35.0%
- **Logistics and Supply Chain:** 25.0%
- **Consumer Goods:** 10.0%
- **Transportation/Trucking/Railroad:** 5.0%
- **Retail:** 5.0%
- **Marketing and Advertising:** 5.0%
- **Machinery:** 5.0%
- **Food & Beverages:** 5.0%
- **Automotive:** 5.0%

#### ShipHero

- **Logistics and Supply Chain:** 19.9%
- **Warehousing:** 17.3%
- **Consumer Goods:** 12.0%
- **Retail:** 10.5%
- **Apparel & Fashion:** 9.4%
- **Health, Wellness and Fitness:** 5.8%
- **Food & Beverages:** 3.7%
- **Manufacturing:** 2.6%
- **Cosmetics:** 2.6%
- **Sporting Goods:** 1.6%
- **Other:** 14.7%

---
## Alternatives

### Alternatives to Infoplus WMS

- [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) — 4.2/5 stars (333 reviews)
- [Fishbowl Inventory](https://www.g2.com/products/fishbowl-inventory/reviews) — 4.0/5 stars (275 reviews)
- [Magaya Supply Chain](https://www.g2.com/products/magaya-supply-chain/reviews) — 4.4/5 stars (290 reviews)
- [Kintone](https://www.g2.com/products/kintone/reviews) — 4.6/5 stars (267 reviews)
- [FarEye](https://www.g2.com/products/fareye/reviews) — 4.8/5 stars (261 reviews)
- [Epicor Prophet 21](https://www.g2.com/products/epicor-prophet-21/reviews) — 4.0/5 stars (206 reviews)
- [Shipsy](https://www.g2.com/products/shipsy-shipsy/reviews) — 4.5/5 stars (158 reviews)
- [ShipBob](https://www.g2.com/products/shipbob/reviews) — 3.7/5 stars (121 reviews)
- [Cin7 Omni](https://www.g2.com/products/cin7-omni/reviews) — 3.8/5 stars (119 reviews)
- [Increff WMS](https://www.g2.com/products/increff-wms/reviews) — 4.7/5 stars (105 reviews)

### Alternatives to ShipHero

- [ShipBob](https://www.g2.com/products/shipbob/reviews) — 3.7/5 stars (121 reviews)
- [ShipStation](https://www.g2.com/products/shipstation/reviews) — 4.3/5 stars (581 reviews)
- [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) — 4.2/5 stars (333 reviews)
- [Magaya Supply Chain](https://www.g2.com/products/magaya-supply-chain/reviews) — 4.4/5 stars (290 reviews)
- [Xero](https://www.g2.com/products/xero/reviews) — 4.4/5 stars (1604 reviews)
- [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) — 4.0/5 stars (3826 reviews)
- [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (377 reviews)
- [EZO](https://www.g2.com/products/ezo/reviews) — 4.4/5 stars (391 reviews)
- [Flowspace](https://www.g2.com/products/flowspace/reviews) — 4.0/5 stars (53 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (331 reviews)

---
## Top Discussions

### Infoplus WMS

- Title: [How many users can I have?](https://www.g2.com/discussions/getting-started-bae4d34e-e8d3-46e5-9cd1-fae63bd5c424) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "The number of user accounts is tied to your Infoplus tier. Check out our pricing page for details. The Professional and Enterprise levels allow you to add or..."
- Title: [What is Infoplus Warehouse Manager used for?](https://www.g2.com/discussions/what-is-infoplus-warehouse-manager-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "Infoplus WMS is a web-based warehouse management software solution for 3PLs, eCommerce Retailers, and Wholesalers focused on taking control of overall..."
- Title: [Getting Started](https://www.g2.com/discussions/getting-started-0c5ee17e-d838-4515-9233-e76dfef04ee5) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "https://www.infopluscommerce.com/faq"
- Title: [I have employees who need access, but I want to set some restrictions and monitor their performance. Can I do that?](https://www.g2.com/discussions/getting-started-34f3cb31-f758-46a7-a442-f145164c9804) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Infoplus lets you restrict who has access to what information, and what they can do with it. Every action taken by every user is tracked throughout the..."
- Title: [What is your cancellation policy?](https://www.g2.com/discussions/getting-started-e25ce448-4fe9-4389-aafc-e108bbd04e7f) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Cancellation is based on your agreement. Once you cancel, you will no longer have the ability to enter orders or create shipments. You will still be able to..."

### ShipHero

- Title: [Is ShipHero a 3pl?](https://www.g2.com/discussions/is-shiphero-a-3pl) — 2 comments
  > **Top comment:** "ShipHero has 2 lines of business, one is a 3PL and one is software for warehouses."
- Title: [How much does ShipHero cost?](https://www.g2.com/discussions/how-much-does-shiphero-cost) — 1 comment
  > **Top comment:** "The software starts at $1,995"
- Title: [Is ShipHero a WMS?](https://www.g2.com/discussions/is-shiphero-a-wms) — 1 comment
  > **Top comment:** "Yes"
- Title: [How do you handling inventory In and Out efficiently](https://www.g2.com/discussions/30463-how-do-you-handling-inventory-in-and-out-efficiently) — 1 comment, 1 upvote
  > **Top comment:** "Hello Umar,

Thank you for reaching out.

This is a big question! Many things. Feel free to email hello@shiphero.com and our team will..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/infoplus-wms-vs-shiphero)