# InfoGenesis POS, Silverware vs TouchBistro Restaurant POS Comparison | | InfoGenesis POS | Silverware | TouchBistro Restaurant POS | |---|---|---|---| | **Star Rating** | 3.8 out of 5 | 3.8 out of 5 | 4.1 out of 5 | | **Total Reviews** | 12 | 62 | 108 | | **Largest Market Segment** | Enterprise (41.7% of reviews) | Small-Business (54.4% of reviews) | Small-Business (84.8% of reviews) | | **Entry Level Price** | No pricing available | $49 per license per month | $249USD/MO. | --- ## Top Pros & Cons ### InfoGenesis POS Pros: - Ease of Use (1 reviews) - POS Integration (1 reviews) Cons: - Integration Issues (1 reviews) - Poor Customer Support (1 reviews) ### Silverware **Not enough data** ### TouchBistro Restaurant POS Pros: - Ease of Use (1 reviews) - Reliability (1 reviews) Cons: - Connectivity Issues (1 reviews) - Expensive (1 reviews) --- ## Ratings Comparison | Rating | InfoGenesis POS | Silverware | TouchBistro Restaurant POS | |---|---|---|---| | **Meets Requirements** | 8.5 (8 reviews) | 7.9 (46 reviews) | 7.7 (101 reviews) | | **Ease of Use** | 9.2 (8 reviews) | 8.0 (47 reviews) | 8.5 (103 reviews) | | **Ease of Setup** | 8.1 (6 reviews) | 7.6 (28 reviews) | 7.9 (72 reviews) | | **Ease of Admin** | 8.6 (6 reviews) | 7.7 (28 reviews) | 8.5 (70 reviews) | | **Quality of Support** | 7.9 (8 reviews) | 6.6 (47 reviews) | 7.7 (99 reviews) | | **Has the product been a good partner in doing business?** | 8.0 (5 reviews) | 7.0 (28 reviews) | 8.3 (69 reviews) | | **Product Direction (% positive)** | 8.5 (8 reviews) | 6.6 (48 reviews) | 7.9 (101 reviews) | --- ## Pricing ### InfoGenesis POS #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Silverware #### Entry-Level Pricing Plan: Standard Price: $49 per license per month Key Features: - Help Desk (24/7/365) - Software Updates - Unlimited Users & Menu Items [Browse all 3 editions](https://www.g2.com/products/silverware/pricing) #### Free Trial No ### TouchBistro Restaurant POS #### Entry-Level Pricing Plan: TEAM - Up to 5 Licenses Price: $249USD/MO. Description: Recommended for: Mid-size restaurants or bars that want the convenience and efficiency of always having a POS within arms reach. This plan allows you to keep an iPad stationary in each of your service areas, or have servers bring them tableside. [Browse all 4 editions](https://www.g2.com/products/touchbistro-restaurant-pos/pricing) #### Free Trial No --- ## Features Comparison By Category ### Restaurant POS | Product | Score | Reviews | |---|---|---| | **InfoGenesis POS** | N/A | N/A | | **Silverware** | 7.4/10 | 43 | | **TouchBistro Restaurant POS** | 6.1/10 | 24 | #### Administration | Feature | InfoGenesis POS | Silverware | TouchBistro Restaurant POS | |---|---|---|---| | **Menu Building** | Not enough data | 8.1 (36 reviews) | 6.6 (20 reviews) | | **Inventory Management** | Not enough data | 6.7 (20 reviews) | 5.4 (19 reviews) | | **Employee Scheduling** | Not enough data | Feature Not Available | 4.9 (15 reviews) | | **Accounting** | Not enough data | 7.4 (25 reviews) | 6.2 (20 reviews) | | **Reporting & Analytics** | Not enough data | 7.7 (36 reviews) | 6.3 (21 reviews) | | **Loyalty Management** | Not enough data | 6.4 (13 reviews) | 6.1 (12 reviews) | #### Meal Service | Feature | InfoGenesis POS | Silverware | TouchBistro Restaurant POS | |---|---|---|---| | **Payment Gateway** | Not enough data | 6.8 (28 reviews) | 5.2 (20 reviews) | | **Table Management** | Not enough data | 8.4 (32 reviews) | 6.7 (20 reviews) | | **Check Adjustment** | Not enough data | 8.1 (37 reviews) | 6.4 (20 reviews) | | **Kitchen Tickets** | Not enough data | 8.1 (36 reviews) | 6.7 (21 reviews) | | **Takeout & Delivery** | Not enough data | 6.7 (21 reviews) | 6.6 (15 reviews) | ### Restaurant Inventory Management | Product | Score | Reviews | |---|---|---| | **InfoGenesis POS** | N/A | N/A | | **Silverware** | N/A | N/A | | **TouchBistro Restaurant POS** | N/A | N/A | #### Administration | Feature | InfoGenesis POS | Silverware | TouchBistro Restaurant POS | |---|---|---|---| | **Analytics** | Not enough data | Not enough data | Not enough data | | **Order Tracking** | Not enough data | Not enough data | Not enough data | #### Finances | Feature | InfoGenesis POS | Silverware | TouchBistro Restaurant POS | |---|---|---|---| | **Food Costing** | Not enough data | Not enough data | Not enough data | | **Invoice Tracking** | Not enough data | Not enough data | Not enough data | | **Recipe Costing** | Not enough data | Not enough data | Not enough data | | **Accounting** | Not enough data | Not enough data | Not enough data | #### Inventory Management | Feature | InfoGenesis POS | Silverware | TouchBistro Restaurant POS | |---|---|---|---| | **Waste Tracking** | Not enough data | Not enough data | Not enough data | | **Recipe Creation** | Not enough data | Not enough data | Not enough data | | **Inventory Control** | Not enough data | Not enough data | Not enough data | | **Online Ordering** | Not enough data | Not enough data | Not enough data | ### Restaurant Business Intelligence & Analytics | Product | Score | Reviews | |---|---|---| | **InfoGenesis POS** | N/A | N/A | | **Silverware** | N/A | N/A | | **TouchBistro Restaurant POS** | N/A | N/A | #### Administration | Feature | InfoGenesis POS | Silverware | TouchBistro Restaurant POS | |---|---|---|---| | **Accounting** | Not enough data | Not enough data | Not enough data | | **Marketing Tools** | Not enough data | Not enough data | Not enough data | | **Employee Management** | Not enough data | Not enough data | Not enough data | | **Guest Profiles** | Not enough data | Not enough data | Not enough data | #### Analytics | Feature | InfoGenesis POS | Silverware | TouchBistro Restaurant POS | |---|---|---|---| | **Reports & Analytics** | Not enough data | Not enough data | Not enough data | | **Predictive Analytics** | Not enough data | Not enough data | Not enough data | | **Feedback Management** | Not enough data | Not enough data | Not enough data | | **Market Intelligence** | Not enough data | Not enough data | Not enough data | ### Restaurant Management | Product | Score | Reviews | |---|---|---| | **InfoGenesis POS** | N/A | N/A | | **Silverware** | N/A | N/A | | **TouchBistro Restaurant POS** | 6.1/10 | 13 | #### Platform Basics | Feature | InfoGenesis POS | Silverware | TouchBistro Restaurant POS | |---|---|---|---| | **Reporting** | Not enough data | Not enough data | 6.2 (11 reviews) | | **Interoperability** | Not enough data | Not enough data | 5.6 (9 reviews) | #### Back Office | Feature | InfoGenesis POS | Silverware | TouchBistro Restaurant POS | |---|---|---|---| | **Accounting** | Not enough data | Not enough data | 5.6 (11 reviews) | | **Employee Management** | Not enough data | Not enough data | 5.7 (10 reviews) | | **Analytics** | Not enough data | Not enough data | 7.1 (11 reviews) | | **Inventory Management** | Not enough data | Not enough data | 5.4 (9 reviews) | #### Front of Office | Feature | InfoGenesis POS | Silverware | TouchBistro Restaurant POS | |---|---|---|---| | **POS** | Not enough data | Not enough data | 6.7 (11 reviews) | | **Table Management** | Not enough data | Not enough data | 6.7 (11 reviews) | | **Kitchen Ticketing** | Not enough data | Not enough data | 6.4 (11 reviews) | | **Reservations** | Not enough data | Not enough data | 5.9 (9 reviews) | #### Platform Data | Feature | InfoGenesis POS | Silverware | TouchBistro Restaurant POS | |---|---|---|---| | **Dashboard** | Not enough data | Not enough data | 6.0 (10 reviews) | #### Agentic AI - Restaurant Management | Feature | InfoGenesis POS | Silverware | TouchBistro Restaurant POS | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | #### Generative AI | Feature | InfoGenesis POS | Silverware | TouchBistro Restaurant POS | |---|---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | Not enough data | | **AI Text-to-Speech** | Not enough data | Not enough data | Not enough data | ### Cloud Kitchen Management | Product | Score | Reviews | |---|---|---| | **InfoGenesis POS** | N/A | N/A | | **Silverware** | N/A | N/A | | **TouchBistro Restaurant POS** | N/A | N/A | #### Order Management | Feature | InfoGenesis POS | Silverware | TouchBistro Restaurant POS | |---|---|---|---| | **Multichannel Ordering** | Not enough data | Not enough data | Not enough data | | **Menu Management** | Not enough data | Not enough data | Not enough data | | **Order Tracking** | Not enough data | Not enough data | Not enough data | | **Order Prioritization** | Not enough data | Not enough data | Not enough data | #### Kitchen Logistics | Feature | InfoGenesis POS | Silverware | TouchBistro Restaurant POS | |---|---|---|---| | **Recipe Management** | Not enough data | Not enough data | Not enough data | | **Inventory Tracking** | Not enough data | Not enough data | Not enough data | | **KDS Syncing** | Not enough data | Not enough data | Not enough data | #### Platform | Feature | InfoGenesis POS | Silverware | TouchBistro Restaurant POS | |---|---|---|---| | **Sales Reporting & Analytics** | Not enough data | Not enough data | Not enough data | | **Mobile Application** | Not enough data | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | Not enough data | | **Loyalty Programs** | Not enough data | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos) **Unique to Silverware (4):** [Cloud Kitchen Management Software](https://www.g2.com/categories/cloud-kitchen-management), [Restaurant Business Intelligence & Analytics Software](https://www.g2.com/categories/restaurant-business-intelligence-analytics), [Restaurant Inventory Management Software](https://www.g2.com/categories/restaurant-inventory-management), [Restaurant Management Software](https://www.g2.com/categories/restaurant-management) **Unique to TouchBistro Restaurant POS (1):** [Restaurant Management Software](https://www.g2.com/categories/restaurant-management) --- ## Reviewer Demographics ### By Company Size | Segment | InfoGenesis POS | Silverware | TouchBistro Restaurant POS | |---|---|---|---| | **Small-Business** | 25.0% | 54.4% | 84.8% | | **Mid-Market** | 33.3% | 38.6% | 11.4% | | **Enterprise** | 41.7% | 7.0% | 3.8% | ### By Industry #### InfoGenesis POS - **Hospitality:** 41.7% - **Food & Beverages:** 16.7% - **Restaurants:** 8.3% - **Information Technology and Services:** 8.3% - **Events Services:** 8.3% - **Entertainment:** 8.3% - **Computer Software:** 8.3% #### Silverware - **Restaurants:** 40.4% - **Hospitality:** 24.6% - **Food & Beverages:** 19.3% - **Retail:** 5.3% - **Sports:** 3.5% - **Research:** 1.8% - **Music:** 1.8% - **Logistics and Supply Chain:** 1.8% - **Food Production:** 1.8% #### TouchBistro Restaurant POS - **Restaurants:** 29.5% - **Food & Beverages:** 22.9% - **Hospitality:** 13.3% - **Retail:** 3.8% - **Entertainment:** 3.8% - **Information Technology and Services:** 2.9% - **Wine and Spirits:** 1.9% - **Food Production:** 1.9% - **Investment Management:** 1.9% - **Internet:** 1.9% - **Other:** 16.2% --- ## Alternatives ### Alternatives to InfoGenesis POS - [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (337 reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1207 reviews) - [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (369 reviews) - [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1261 reviews) - [Petpooja POSS](https://www.g2.com/products/petpooja-poss/reviews) — 4.7/5 stars (289 reviews) - [SpotOn](https://www.g2.com/products/spoton/reviews) — 4.4/5 stars (237 reviews) - [Revel Systems](https://www.g2.com/products/revel-systems-revel-systems/reviews) — 4.1/5 stars (146 reviews) - [Lavu](https://www.g2.com/products/lavu/reviews) — 3.8/5 stars (104 reviews) - [Clover](https://www.g2.com/products/clover/reviews) — 3.9/5 stars (107 reviews) - [Upserve](https://www.g2.com/products/upserve-2019-05-21/reviews) — 4.1/5 stars (90 reviews) ### Alternatives to Silverware - [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (369 reviews) - [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (337 reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1207 reviews) - [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1261 reviews) - [Restroworks Cloud Kitchen Management](https://www.g2.com/products/restroworks-cloud-kitchen-management/reviews) — 4.8/5 stars (377 reviews) - [Restroworks Inventory Management](https://www.g2.com/products/restroworks-inventory-management/reviews) — 4.6/5 stars (980 reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews) - [Owner.com](https://www.g2.com/products/owner-com/reviews) — 4.8/5 stars (382 reviews) - [Restaurant365](https://www.g2.com/products/restaurant365/reviews) — 4.6/5 stars (318 reviews) - [Petpooja POSS](https://www.g2.com/products/petpooja-poss/reviews) — 4.7/5 stars (289 reviews) ### Alternatives to TouchBistro Restaurant POS - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1207 reviews) - [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (369 reviews) - [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (337 reviews) - [Upserve](https://www.g2.com/products/upserve-2019-05-21/reviews) — 4.1/5 stars (90 reviews) - [Lightspeed Restaurant](https://www.g2.com/products/lightspeed-restaurant/reviews) — 4.3/5 stars (54 reviews) - [Lavu](https://www.g2.com/products/lavu/reviews) — 3.8/5 stars (104 reviews) - [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1261 reviews) - [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) — 4.4/5 stars (284 reviews) - [Restaurant365](https://www.g2.com/products/restaurant365/reviews) — 4.6/5 stars (318 reviews) - [Revel Systems](https://www.g2.com/products/revel-systems-revel-systems/reviews) — 4.1/5 stars (146 reviews) --- ## Top Discussions ### InfoGenesis POS No discussions available for this product. ### Silverware - Title: [What is the best way to contact Silverware POS?](https://www.g2.com/discussions/contact-us-96005994-9dc2-4333-9cc6-4121b16cf4fe) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "If you have any questions or inquiries please feel free to contact us: Toll Free: 1-888-510-5102 Phone: 905-305-1223 E-mail: info@silverwarepos.com " - Title: [How much does Silverware POS cost?](https://www.g2.com/discussions/pricing-8fb6a807-0671-44e2-8e03-f6f9e7ae13cc) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "We offer multiple packages based on your environment. Please see our pricing page and contact us for more details today. www.silverwarepos.com/pricing" - Title: [How often do you update Silverware POS?](https://www.g2.com/discussions/updates-on-silverware) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "The short answer is at least once a year. We constantly receive feedback and suggestions from thousands of customers. That means throughout the year..." - Title: [Is Silverware so complicated? Will I have to call you daily for support?](https://www.g2.com/discussions/navigation-and-support) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "No. Silverware POS has an intuitive graphical interface that many users find extremely easy to navigate. Adding a new menu item or changing a price takes..." - Title: [What exactly is included in Silverware POS and what are extra modules?](https://www.g2.com/discussions/whats-included-in-silverware-pos) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Silverware POS has always distinguished itself by having more features included than most other POS solutions. Standard features include: Table..." ### TouchBistro Restaurant POS - Title: [Do you support the Star Kitchen Buzzer?](https://www.g2.com/discussions/hardware-setup) — 2 comments, 1 upvote > **Top comment:** "Are you trying to push this kitchen for coffee maker. If yes, then it would be a great idea for the star kitchen. I am supporting the..." - Title: [What is TouchBistro Restaurant POS used for?](https://www.g2.com/discussions/what-is-touchbistro-restaurant-pos-used-for) — 1 comment > **Top comment:** "It’s a point-of-sale (POS) system specifically designed for the restaurant industry, and it really helped streamline everything—from taking orders to..." - Title: [How do i put someone’s name across a table rather than just their colour?](https://www.g2.com/discussions/how-do-i-put-someone-s-name-across-a-table-rather-than-just-their-colour) — 1 comment, 1 upvote > **Top comment:** "Hi Destiny, I'm Patrick, a research analyst for G2, and would love to help you with your question. From what I can tell, you can assign specific members'..." - Title: [I have printers from a previous POS. Will they work with TouchBistro?](https://www.g2.com/discussions/hardware-setup-e3519a59-f9fb-4ee8-acd2-8c6fa8754f40) — 1 comment, 1 upvote > **Top comment:** "Keep it up https://orcid.org/0000-0002-0641-850X" --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/infogenesis-pos-vs-silverware-vs-touchbistro-restaurant-pos)