# InfoFlo Software vs SAP Sales Cloud Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SAP Sales Cloud excels in managing sales pipelines and customer interactions, with users highlighting its **mobile access** as a standout feature that allows them to manage deals from anywhere, enhancing flexibility and productivity.
- **Users say** InfoFlo Software shines in its **organizational capabilities** , providing easy access to all customer data, emails, and documents. Reviewers appreciate how it consolidates information, making it a great tool for recording customer contact records.
- **According to verified reviews** , SAP Sales Cloud receives higher overall satisfaction ratings, with users noting its ability to keep all customer data, leads, and sales activities in one place, which facilitates efficient follow-ups and better planning.
- **Reviewers mention** that InfoFlo Software is particularly user-friendly, with many praising its **ease of use** and the quality of support provided. Users find it quick and easy to access important customer data, which enhances their daily operations.
- **G2 reviewers highlight** that while SAP Sales Cloud has a robust feature set for larger enterprises, it may not be as accessible for small businesses compared to InfoFlo, which is tailored for smaller organizations and offers a more straightforward pricing model.
- **Users report** that both products have strong support systems, but InfoFlo Software stands out with its **terrific support** and responsiveness, making it a reliable choice for users who prioritize customer service in their software experience.



| | InfoFlo Software | SAP Sales Cloud | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 95 | 1,000 | 
| **Largest Market Segment** | Small-Business (78.5% of reviews) | Enterprise (43.9% of reviews) | 
| **Entry Level Price** | Starting at $19.00 1 Users Per Month | No pricing available | 

---
## Top Pros & Cons

### InfoFlo Software

Pros:
- Ease of Use (3 reviews)
- Customer Support (2 reviews)

Cons:
- Bugs (1 reviews)
- Integration Issues (1 reviews)

### SAP Sales Cloud

Pros:
- Ease of Use (101 reviews)
- Integrations (65 reviews)

Cons:
- Learning Curve (86 reviews)
- Limited Customization (49 reviews)

---
## Ratings Comparison
| Rating | InfoFlo Software | SAP Sales Cloud | 
|---|---|---|
  | **Meets Requirements** | 8.7 (81 reviews) | 8.5 (711 reviews) | 
  | **Ease of Use** | 9.1 (81 reviews) | 7.9 (724 reviews) | 
  | **Ease of Setup** | 8.3 (43 reviews) | 8.1 (407 reviews) | 
  | **Ease of Admin** | 8.5 (40 reviews) | 8.0 (262 reviews) | 
  | **Quality of Support** | 9.0 (81 reviews) | 8.3 (680 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (40 reviews) | 8.5 (262 reviews) | 
  | **Product Direction (% positive)** | 8.8 (80 reviews) | 8.5 (683 reviews) | 

---
## Pricing

### InfoFlo Software

#### Entry-Level Pricing

Plan: Essentials

Price: Starting at $19.00 1 Users Per Month

Description: For small teams needing core case management.

Key Features:
- Core case management
-  Basic reporting
- 20GB of storage

[Browse all 2 editions](https://www.g2.com/products/infoflo-software/pricing)

#### Free Trial

No

### SAP Sales Cloud

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **InfoFlo Software** | N/A | N/A |
| **SAP Sales Cloud** | 8.1/10 | 622 |

#### Sales Force Automation

| Feature | InfoFlo Software | SAP Sales Cloud | 
|---|---|---|
| **Contact & Account Management** | Not enough data | 8.3 (480 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | Not enough data | 8.2 (314 reviews) | 
| **Opportunity & Pipeline Mgmt.** | Not enough data | 8.3 (444 reviews) ✓ Verified | 
| **Task / Activity Management** | Not enough data | 8.3 (457 reviews) ✓ Verified | 
| **Territory & Quota Management** | Not enough data | 8.1 (406 reviews) ✓ Verified | 
| **Desktop Integration** | Not enough data | 8.1 (430 reviews) ✓ Verified | 
| **Product & Price List Management** | Not enough data | 8.1 (429 reviews) ✓ Verified | 
| **Quote & Order Management** | Not enough data | 8.2 (434 reviews) ✓ Verified | 
| **Customer Contract Management** | Not enough data | 8.2 (448 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | InfoFlo Software | SAP Sales Cloud | 
|---|---|---|
| **Email Marketing** | Not enough data | 7.9 (381 reviews) ✓ Verified | 
| **Campaign Management** | Not enough data | 8.2 (305 reviews) | 
| **Lead Management** | Not enough data | 8.4 (409 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | Not enough data | 8.1 (348 reviews) ✓ Verified | 

#### Customer Support

| Feature | InfoFlo Software | SAP Sales Cloud | 
|---|---|---|
| **Case Management** | Not enough data | 8.4 (412 reviews) ✓ Verified | 
| **Customer Support Portal** | Not enough data | 8.2 (422 reviews) ✓ Verified | 
| **Knowledge Base** | Not enough data | 8.2 (419 reviews) ✓ Verified | 
| **Call Center Features** | Not enough data | 8.0 (381 reviews) ✓ Verified | 
| **Support Analytics** | Not enough data | 8.2 (410 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | InfoFlo Software | SAP Sales Cloud | 
|---|---|---|
| **Reporting** | Not enough data | 8.2 (466 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.2 (464 reviews) ✓ Verified | 
| **Forecasting** | Not enough data | 8.2 (421 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | InfoFlo Software | SAP Sales Cloud | 
|---|---|---|
| **Social Collaboration Features** | Not enough data | 8.1 (270 reviews) | 
| **Social Network Integration** | Not enough data | 8.0 (217 reviews) | 
| **Mobile User Support** | Not enough data | 7.8 (341 reviews) ✓ Verified | 

#### Platform

| Feature | InfoFlo Software | SAP Sales Cloud | 
|---|---|---|
| **Customization** | Not enough data | 8.0 (293 reviews) ✓ Verified | 
| **Workflow Capability** | Not enough data | 8.3 (291 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.5 (293 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 8.3 (260 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | Not enough data | 8.2 (269 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | Not enough data | 8.4 (276 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 8.3 (299 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | 8.3 (281 reviews) ✓ Verified | 

#### Integration

| Feature | InfoFlo Software | SAP Sales Cloud | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 8.4 (288 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | 8.2 (273 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | Not enough data | 8.1 (251 reviews) ✓ Verified | 

#### Generative AI

| Feature | InfoFlo Software | SAP Sales Cloud | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.5 (138 reviews) | 

#### Agentic AI - CRM

| Feature | InfoFlo Software | SAP Sales Cloud | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (42 reviews) | 
| **Multi-step Planning** | Not enough data | 7.3 (41 reviews) | 
| **Cross-system Integration** | Not enough data | 7.7 (44 reviews) | 
| **Adaptive Learning** | Not enough data | 7.4 (43 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.6 (41 reviews) | 
| **Proactive Assistance** | Not enough data | 7.7 (43 reviews) | 
| **Decision Making** | Not enough data | 7.8 (42 reviews) | 

### Human Services

| Product | Score | Reviews |
|---|---|---|
| **InfoFlo Software** | N/A | N/A |
| **SAP Sales Cloud** | N/A | N/A |

#### Platform Basics

| Feature | InfoFlo Software | SAP Sales Cloud | 
|---|---|---|
| **Reporting** | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | 
| **Performance** | Not enough data | Not enough data | 

#### Case Management

| Feature | InfoFlo Software | SAP Sales Cloud | 
|---|---|---|
| **Client Intake** | Not enough data | Not enough data | 
| **Outcome Measurement** | Not enough data | Not enough data | 
| **Form Builder** | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | InfoFlo Software | SAP Sales Cloud | 
|---|---|---|
| **Mobility** | Not enough data | Not enough data | 
| **Messaging** | Not enough data | Not enough data | 

#### Platform Data

| Feature | InfoFlo Software | SAP Sales Cloud | 
|---|---|---|
| **Dashboard** | Not enough data | Not enough data | 
| **Alerts and Notifications** | Not enough data | Not enough data | 

### Nonprofit CRM

| Product | Score | Reviews |
|---|---|---|
| **InfoFlo Software** | N/A | N/A |
| **SAP Sales Cloud** | N/A | N/A |

#### Constituent Management

| Feature | InfoFlo Software | SAP Sales Cloud | 
|---|---|---|
| **Constituent Profiles** | Not enough data | Not enough data | 
| **Online Portal** | Not enough data | Not enough data | 
| **Donor Communications** | Not enough data | Not enough data | 

#### Marketing Automation

| Feature | InfoFlo Software | SAP Sales Cloud | 
|---|---|---|
| **Email Marketing** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Marketing ROI Analytics** | Not enough data | Not enough data | 

#### Workflow Automation

| Feature | InfoFlo Software | SAP Sales Cloud | 
|---|---|---|
| **Donor Prospecting** | Not enough data | Not enough data | 
| **Data Entry** | Not enough data | Not enough data | 
| **Task Delegation** | Not enough data | Not enough data | 

#### Reporting & Analytics

| Feature | InfoFlo Software | SAP Sales Cloud | 
|---|---|---|
| **Reporting** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 
| **Automated Reports** | Not enough data | Not enough data | 

#### Integrations

| Feature | InfoFlo Software | SAP Sales Cloud | 
|---|---|---|
| **Accounting** | Not enough data | Not enough data | 
| **Fundraising** | Not enough data | Not enough data | 
| **Grant Management** | Not enough data | Not enough data | 
| **Sales POS** | Not enough data | Not enough data | 

#### Agentic AI - Nonprofit CRM

| Feature | InfoFlo Software | SAP Sales Cloud | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### Volunteer Management

| Product | Score | Reviews |
|---|---|---|
| **InfoFlo Software** | N/A | N/A |
| **SAP Sales Cloud** | N/A | N/A |

#### Volunteer Management

| Feature | InfoFlo Software | SAP Sales Cloud | 
|---|---|---|
| **Opportunity Listings** | Not enough data | Not enough data | 
| **Volunteer Tracking** | Not enough data | Not enough data | 
| **Volunteer Scheduling** | Not enough data | Not enough data | 
| **Volunteer Profiles** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 

#### Engagement & Communication Tools

| Feature | InfoFlo Software | SAP Sales Cloud | 
|---|---|---|
| **Gamification** | Feature Not Available | Not enough data | 
| **Mass Messaging** | Not enough data | Not enough data | 
| **Donation Pages** | Not enough data | Not enough data | 
| **Mobile Application** | Not enough data | Not enough data | 

#### Administration

| Feature | InfoFlo Software | SAP Sales Cloud | 
|---|---|---|
| **CRM Integration** | Not enough data | Not enough data | 
| **Dashboards & Analytics** | Not enough data | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **InfoFlo Software** | N/A | N/A |
| **SAP Sales Cloud** | 8.5/10 | 147 |

#### Agentic AI - Sales Analytics

| Feature | InfoFlo Software | SAP Sales Cloud | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (12 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (11 reviews) | 
| **Adaptive Learning** | Not enough data | 7.8 (12 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.6 (12 reviews) | 
| **Proactive Assistance** | Not enough data | 8.1 (12 reviews) | 

#### Data Sourcing

| Feature | InfoFlo Software | SAP Sales Cloud | 
|---|---|---|
| **Data Sourcing** | Not enough data | 8.6 (133 reviews) | 
| **Exporting & Sharing Data** | Not enough data | 8.8 (131 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 8.6 (128 reviews) | 
| **Interactive Dashboards** | Not enough data | 9.0 (131 reviews) | 
| **Data Segmentation** | Not enough data | 8.6 (131 reviews) | 

#### Predictive Analytics

| Feature | InfoFlo Software | SAP Sales Cloud | 
|---|---|---|
| **Lead Scoring** | Not enough data | 8.8 (128 reviews) | 
| **Opportunity Scoring** | Not enough data | 8.9 (129 reviews) | 
| **Risk Analysis** | Not enough data | 8.7 (134 reviews) | 
| **Live Forecasting** | Not enough data | 8.9 (136 reviews) | 

#### Sales Management

| Feature | InfoFlo Software | SAP Sales Cloud | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | 8.6 (134 reviews) | 
| **Sales Gamification** | Not enough data | 8.3 (131 reviews) | 
| **Account-Based Analytics** | Not enough data | 8.8 (134 reviews) | 
| **Activity Tracking** | Not enough data | 9.0 (134 reviews) | 

---
## Categories

**Unique to InfoFlo Software (3):** [Human Services Software](https://www.g2.com/categories/human-services), [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm), [Volunteer Management Software](https://www.g2.com/categories/volunteer-management)

**Unique to SAP Sales Cloud (2):** [CRM Software](https://www.g2.com/categories/crm), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | InfoFlo Software | SAP Sales Cloud | 
|---|---|---|
| **Small-Business** | 78.5% | 20.0% | 
| **Mid-Market** | 13.9% | 36.1% | 
| **Enterprise** | 7.6% | 43.9% | 

### By Industry

#### InfoFlo Software

- **Financial Services:** 10.0%
- **Information Technology and Services:** 6.7%
- **Insurance:** 5.6%
- **Real Estate:** 5.6%
- **Food & Beverages:** 4.4%
- **Accounting:** 4.4%
- **Industrial Automation:** 3.3%
- **Internet:** 3.3%
- **Law Practice:** 3.3%
- **Machinery:** 3.3%
- **Other:** 50.0%

#### SAP Sales Cloud

- **Information Technology and Services:** 13.9%
- **Computer Software:** 4.9%
- **Accounting:** 4.6%
- **Financial Services:** 3.7%
- **Automotive:** 3.2%
- **Consumer Goods:** 3.0%
- **Telecommunications:** 2.8%
- **Retail:** 2.6%
- **Oil & Energy:** 2.3%
- **Consulting:** 2.3%
- **Other:** 56.6%

---
## Alternatives

### Alternatives to InfoFlo Software

- [CiviCRM](https://www.g2.com/products/civicrm/reviews) — 3.9/5 stars (84 reviews)
- [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (426 reviews)
- [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (565 reviews)
- [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4839 reviews)
- [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2141 reviews)
- [Donorbox](https://www.g2.com/products/donorbox/reviews) — 4.6/5 stars (1470 reviews)
- [Zeffy](https://www.g2.com/products/zeffy/reviews) — 4.9/5 stars (983 reviews)
- [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (898 reviews)
- [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (622 reviews)
- [Bonterra Apricot](https://www.g2.com/products/bonterra-apricot/reviews) — 4.4/5 stars (340 reviews)

### Alternatives to SAP Sales Cloud

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25835 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13849 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3075 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2931 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1619 reviews)
- [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (952 reviews)
- [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.2/5 stars (573 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1434 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (479 reviews)
- [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) — 4.2/5 stars (944 reviews)

---
## Top Discussions

### InfoFlo Software

- Title: [How can you manage your tasks in InfoFlo?](https://www.g2.com/discussions/how-can-you-manage-your-tasks-in-infoflo) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "With InfoFlo you can create a task by linking it to a company/contact/project. Users can set email and pop up reminders and share it with any number of users..."
- Title: [How does InfoFlo's email management differ from other CRMs?](https://www.g2.com/discussions/how-does-infoflo-s-email-management-differ-from-other-crms) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "InfoFlo includes a built in email engine that automatically fetches email items directly from your email account.  There is no need to send to a special CC..."

### SAP Sales Cloud

- Title: [What is CRM features?](https://www.g2.com/discussions/what-is-crm-features) — 2 comments
  > **Top comment:** "Automate & streamline sales activities such as managing leads, sales funnel, sales forecasting, sales executives' performance, and so on by leveraging..."
- Title: [What SAP components are included in SAP CRM?](https://www.g2.com/discussions/sap-cloud-for-customer-what-sap-components-are-included-in-sap-crm) — 1 comment *(includes official response)*
  > **Top comment:** "SAP Sales Cloud is a comprehensive sales automation solution helping organizations streamline Lead to Cash processes, increase sales rep/sales manager..."
- Title: [What SAP components are included in SAP CRM?](https://www.g2.com/discussions/what-sap-components-are-included-in-sap-crm) — 1 comment
  > **Top comment:** "Still learning from these SAP Ocean "
- Title: [Is SAP CRM cloud based?](https://www.g2.com/discussions/is-sap-crm-cloud-based) — 1 comment
  > **Top comment:** "Yes - SAP Sales Cloud is a purpose built, cloud native solution. SAP also has older CRM solutions for on-prem deployment. "
- Title: [What is CRM system in SAP?](https://www.g2.com/discussions/what-is-crm-system-in-sap) — 1 comment *(includes official response)*
  > **Top comment:** "SAP Sales Cloud is a  comprehensive sales automation solution, commonly referred to as a 'sales CRM'. SAP also has integrated cloud marketing, commerce,..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/infoflo-software-vs-sap-sap-sales-cloud)