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Compare Infobip and Twilio SendGrid Email API 
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At a Glance
Market Segments
Mid-Market (42.6% of reviews)
Small-Business (68.4% of reviews)
Entry-Level Pricing
No pricing available
$14.95 to $29.95 per month
Infobip
Star Rating
(56)4.3 out of 5
Market Segments
Mid-Market (42.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about InfobipTwilio SendGrid Email API
Star Rating
(360)4.0 out of 5
Market Segments
Small-Business (68.4% of reviews)
Pros & Cons
Entry-Level Pricing
$14.95 to $29.95 per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Twilio SendGrid Email API excels in Ease of Integration with a score of 9.3, making it a preferred choice for developers looking for seamless API integration. In contrast, Infobip, while still strong, has a slightly lower score in this area.
- Reviewers mention that Infobip shines in Quality of Support, scoring 8.5 compared to Twilio SendGrid's 7.6. Users appreciate the responsiveness and helpfulness of Infobip's support team, which can be crucial for businesses needing quick resolutions.
- G2 users highlight Twilio SendGrid's Mail Send API with a high score of 9.3, indicating its reliability and speed in sending emails. Users often praise its performance in high-volume email campaigns, which is a significant advantage for businesses focused on email marketing.
- Users on G2 report that Infobip offers superior WhatsApp Messaging capabilities, including WhatsApp Marketing and Conversational Messaging, which are essential for businesses looking to engage customers through multiple channels. This feature set is particularly appealing for companies targeting mobile users.
- Reviewers mention that Twilio SendGrid provides robust Template Creation tools, scoring 8.0, which allows users to design and customize email templates easily. This feature is often highlighted as a time-saver for marketers who need to create visually appealing emails quickly.
- Users say that Infobip's Campaign Performance tracking, with a score of 8.5, offers detailed insights into email effectiveness, helping businesses optimize their marketing strategies. This level of analytics is often cited as a key differentiator for users who prioritize data-driven decision-making.
Pricing
Entry-Level Pricing
Infobip
No pricing availableTwilio SendGrid Email API
ESSENTIALS (40K, 100K Packages)
$14.95 to $29.95
per month
Two packages to meet your mail sending needs
- Easy to Use APIs and Webhooks
- Detailed Analytics and Reporting
- DKIM Customization
Free Trial
Infobip
No trial information availableTwilio SendGrid Email API
Free Trial is available
Ratings
Meets Requirements
9.1
38
8.5
311
Ease of Use
9.0
39
8.2
313
Ease of Setup
8.8
23
8.2
175
Ease of Admin
8.9
22
8.2
174
Quality of Support
8.5
42
7.5
248
Has the product been a good partner in doing business?
8.6
23
7.8
163
Product Direction (% positive)
8.5
39
7.2
298
Features by Category
Administration
Not enough data
7.9
85
Not enough data
7.5
77
Not enough data
8.1
83
Not enough data
8.1
89
Not enough data
7.9
97
Not enough data
8.3
100
Integrations
Not enough data
8.9
91
Not enough data
8.7
83
Not enough data
9.3
120
Not enough data
8.3
72
Platform
Not enough data
9.2
86
Not enough data
8.7
70
Not enough data
8.6
74
Not enough data
8.4
116
Not enough data
8.3
109
Not enough data
8.3
121
Not enough data
8.6
87
Not enough data
8.7
126
Diagnosis
Not enough data
8.3
97
Not enough data
8.8
105
Not enough data
8.5
98
Not enough data
8.7
97
Tracking
Not enough data
8.9
116
Not enough data
8.3
100
Not enough data
8.6
116
Not enough data
8.5
108
Not enough data
8.4
103
Reporting
Not enough data
8.3
98
Not enough data
8.1
109
Not enough data
8.3
94
Not enough data
8.0
108
Agentic AI - Email Deliverability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.3
22
Not enough data
9.2
24
Not enough data
9.3
27
Not enough data
Support
9.1
30
Not enough data
8.7
21
Not enough data
8.6
30
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Categories
Categories
Shared Categories
Infobip and Twilio SendGrid Email API are categorized as Transactional Email
Unique Categories
Infobip is categorized as Chatbots, WhatsApp Marketing, Communication Platform as a Service (CPaaS), and RCS Business Messaging
Twilio SendGrid Email API is categorized as Email Deliverability
Reviews
Reviewers' Company Size
Infobip
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twilio SendGrid Email API
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
14.8%
Information Technology and Services
11.1%
Banking
11.1%
Automotive
7.4%
Retail
5.6%
Other
50.0%
Computer Software
18.1%
Information Technology and Services
13.8%
Marketing and Advertising
8.6%
Internet
7.2%
Financial Services
5.4%
Other
47.0%
Alternatives
Discussions
How we can simplify the time and process to implement whatsapp for business?
1 Comment
Official Response from Infobip
Hello, Mauricio! Our experts are at any client's disposal when it comes to ensuring a simple & seamless integration of our solutions, including the WhatsApp...Read more
Is it possible go get support for creating a virtual assistant for my clients.
1 Comment
Official Response from Infobip
Hello, thanks for the inquiry! Yes, creating a virtual assistant is possible with our solutions. If you would like more details on how to get started with...Read more
Infobip has no more discussions with answers
Can I send from more than one domain through SendGrid?
1 Comment
BF
Yes, you can. Here is a more detailed answer from Sendgrid's Docs:...Read more
What is my API Key?
1 Comment
TD
API key is authorization key between two different application or platform. Read more
Twilio SendGrid Email API has no more discussions with answers
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