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At a Glance
Market Segments
Mid-Market (41.8% of reviews)
Mid-Market (70.6% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Infobip
Star Rating
(57)4.3 out of 5
Market Segments
Mid-Market (41.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about InfobipQualified
Star Rating
(1,364)4.9 out of 5
Market Segments
Mid-Market (70.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Qualified excels in user satisfaction, boasting a high overall rating of 4.9, compared to Infobip's 4.3. This suggests that users find Qualified to be a more reliable and effective solution for their needs.
- Users say that Qualified's AI capabilities significantly enhance engagement, with features like the AI SDR allowing businesses to connect with more web visitors than traditional methods. This has led to a noticeable increase in meetings booked, showcasing its effectiveness in driving sales.
- Reviewers mention that Infobip offers a robust integration with various tools, making it easy to use and navigate. Users appreciate the intuitive user interface and smooth campaign scheduling, which are particularly beneficial for those new to the platform.
- According to verified reviews, Qualified's support quality stands out, with users praising their representatives for their deep understanding of both the platform and Salesforce. This level of support can be crucial for businesses looking to maximize their use of the software.
- Users highlight that while Infobip provides a comprehensive marketing communication tool, it may not always meet specific workflow needs as effectively as Qualified. Some users have noted challenges in configuration, which could impact the overall user experience.
- G2 reviewers indicate that both platforms are well-suited for mid-market businesses, but Qualified has a stronger presence in this segment, with over 70% of its reviews coming from mid-market users. This suggests that Qualified may be more tailored to the needs of businesses in this category.
Pricing
Entry-Level Pricing
Infobip
No pricing availableQualified
Premier
Contact Us
Scale pipeline with Piper the AI SDR and sales rep conversations.
- Real-Time Website Conversations
- Schedule Sales Meetings
- Send 1:1 Personalized Emails
Free Trial
Infobip
No trial information availableQualified
No trial information availableRatings
Meets Requirements
9.1
39
9.6
1,095
Ease of Use
9.0
40
9.2
1,105
Ease of Setup
8.7
24
9.2
802
Ease of Admin
9.0
23
9.2
794
Quality of Support
8.4
43
9.9
1,095
Has the product been a good partner in doing business?
8.5
24
9.9
812
Product Direction (% positive)
8.5
40
9.9
1,028
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messenger
Not enough data
9.2
350
|
Verified
Not enough data
9.1
381
|
Verified
Not enough data
9.6
434
|
Verified
Not enough data
9.3
392
|
Verified
Channels
Not enough data
Feature Not Available
Not enough data
9.6
410
|
Verified
Not enough data
7.3
172
Not enough data
Feature Not Available
Not enough data
8.5
173
|
Verified
Customers
Not enough data
9.4
379
|
Verified
Not enough data
9.4
332
|
Verified
Not enough data
9.1
394
|
Verified
Not enough data
9.5
382
|
Verified
Not enough data
9.4
384
|
Verified
Agentic AI - Conversational Marketing
Not enough data
8.5
37
Not enough data
8.4
33
Not enough data
8.8
37
Not enough data
8.9
38
Not enough data
9.1
39
Not enough data
8.5
35
Not enough data
8.6
34
Lead Facilitation
Not enough data
9.5
73
|
Verified
Not enough data
9.2
73
|
Verified
Not enough data
9.2
62
|
Verified
Not enough data
9.6
76
|
Verified
Organization
Not enough data
9.2
54
|
Verified
Not enough data
9.3
57
|
Verified
Not enough data
9.2
64
|
Verified
Performance Analysis
Not enough data
9.0
45
|
Verified
Not enough data
9.5
48
|
Verified
Sales Analysis
Not enough data
8.7
44
|
Verified
Not enough data
8.8
42
|
Verified
Generative AI
Not enough data
9.5
44
Not enough data
9.6
41
Agentic AI - AI Sales Assistant
Not enough data
9.9
12
Not enough data
9.7
11
Not enough data
9.9
13
Not enough data
8.9
14
Not enough data
9.4
14
Not enough data
9.1
13
Not enough data
9.7
10
Data Availability
Not enough data
9.4
171
Not enough data
9.4
183
Not enough data
9.2
130
Platform Additional Functionality
Not enough data
9.5
199
Not enough data
9.5
161
Not enough data
Feature Not Available
Not enough data
9.5
185
Not enough data
9.6
188
Functionality
9.3
23
Not enough data
9.2
24
Not enough data
9.3
27
Not enough data
Support
9.1
30
Not enough data
8.7
21
Not enough data
8.4
31
Not enough data
Responses
Not enough data
9.5
36
Not enough data
9.6
37
Not enough data
9.6
35
Automation - AI Agents
Not enough data
9.7
30
Not enough data
9.3
30
Not enough data
9.6
33
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
9.6
34
Not enough data
9.7
35
Not enough data
9.8
35
Autonomy - AI Agents
Not enough data
9.4
33
Not enough data
9.5
32
Not enough data
9.8
30
Not enough data
9.4
30
Generative AI
Not enough data
9.6
29
Not enough data
9.6
29
Responses
Not enough data
9.4
523
Not enough data
9.5
503
Not enough data
9.6
534
Not enough data
9.3
450
Not enough data
9.0
364
Platform
Not enough data
9.7
548
Not enough data
9.5
537
Not enough data
9.4
508
Not enough data
9.3
529
Not enough data
9.2
416
Not enough data
9.4
471
Not enough data
9.5
484
Generative AI
Not enough data
9.1
179
Not enough data
8.9
173
Notifications
Not enough data
9.3
217
Not enough data
9.2
203
Not enough data
9.5
220
Settings
Not enough data
9.4
220
Not enough data
9.5
227
Not enough data
9.5
217
Personalization
Not enough data
9.4
221
Not enough data
9.5
204
Integrations
Not enough data
9.4
216
Not enough data
9.6
238
Not enough data
7.7
151
Not enough data
8.6
182
Not enough data
8.9
183
Generative AI
Not enough data
9.0
112
Not enough data
8.9
100
Not enough data
8.5
90
Not enough data
8.7
90
Not enough data
8.3
85
Agentic AI - Online Appointment Scheduling
Not enough data
9.4
25
Not enough data
9.4
24
Not enough data
9.6
25
Integrations
Not enough data
8.5
112
Not enough data
9.1
130
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.6
153
Branding & Customizatio
Not enough data
9.2
142
Not enough data
9.3
136
Not enough data
9.2
120
Automatic Rules & Configurations
Not enough data
9.5
149
Not enough data
9.5
140
Not enough data
9.2
137
Agentic AI - Business Scheduling
Not enough data
9.4
14
Not enough data
9.5
13
Generative AI
Not enough data
9.3
48
Not enough data
9.3
47
Agentic AI - Bot Platforms
Not enough data
10.0
7
Not enough data
10.0
5
Not enough data
9.7
6
Not enough data
9.8
7
Not enough data
9.4
6
Not enough data
9.7
6
Not enough data
Not enough data
Generative AI
Not enough data
9.1
153
Not enough data
9.1
149
Not enough data
8.5
104
Communication
Not enough data
9.7
650
|
Verified
Not enough data
9.4
632
|
Verified
Not enough data
8.7
388
Not enough data
9.4
486
|
Verified
Not enough data
9.1
421
|
Verified
Internal Use
Not enough data
9.4
567
|
Verified
Not enough data
9.3
520
|
Verified
Not enough data
9.5
569
|
Verified
Not enough data
9.3
528
|
Verified
Not enough data
9.1
412
|
Verified
Not enough data
9.3
511
|
Verified
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
9.3
63
Not enough data
8.8
55
Not enough data
8.0
49
Not enough data
9.7
72
Not enough data
9.0
64
Autonomy
Not enough data
8.8
61
Not enough data
9.1
61
Not enough data
9.0
63
Not enough data
8.8
61
Outbound Sales
Not enough data
9.3
56
Not enough data
9.0
54
Not enough data
8.4
49
Not enough data
9.2
59
Not enough data
9.1
55
Inbound Sales
Not enough data
9.0
61
Not enough data
9.5
63
Not enough data
8.8
55
Not enough data
9.6
68
Not enough data
9.3
65
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Infobip and Qualified are categorized as Chatbots
Unique Categories
Infobip is categorized as WhatsApp Marketing, Communication Platform as a Service (CPaaS), Transactional Email, and RCS Business Messaging
Reviews
Reviewers' Company Size
Infobip
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Qualified
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
14.5%
Information Technology and Services
10.9%
Banking
10.9%
Automotive
7.3%
Retail
5.5%
Other
50.9%
Computer Software
43.8%
Information Technology and Services
19.0%
Computer & Network Security
4.1%
Marketing and Advertising
4.1%
Financial Services
3.2%
Other
25.8%
Discussions
How we can simplify the time and process to implement whatsapp for business?
1 Comment
Official Response from Infobip
Hello, Mauricio! Our experts are at any client's disposal when it comes to ensuring a simple & seamless integration of our solutions, including the WhatsApp...Read more
Is it possible go get support for creating a virtual assistant for my clients.
1 Comment
Official Response from Infobip
Hello, thanks for the inquiry! Yes, creating a virtual assistant is possible with our solutions. If you would like more details on how to get started with...Read more
Infobip has no more discussions with answers
What's the most creative experience you've created?
1 Comment
MB
Saying hello to competitors when they are on our site 😝Read more
Qualified has no more discussions with answers
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