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Compare Infobip and MSG91 
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At a Glance
Market Segments
Mid-Market (42.6% of reviews)
Small-Business (76.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Infobip
Star Rating
(56)4.3 out of 5
Market Segments
Mid-Market (42.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about InfobipMSG91
Star Rating
(64)4.2 out of 5
Market Segments
Small-Business (76.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about MSG91Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Infobip excels in Ease of Integration with a score of 9.3, while MSG91 trails behind at 8.1, indicating that Infobip provides a more seamless experience for integrating with other systems.
- Reviewers mention that Infobip's API Call Speed is notably faster at 9.2 compared to MSG91's 8.9, which can significantly impact the responsiveness of applications relying on real-time data.
- G2 users highlight that Infobip offers a wider range of Communication Varieties with a score of 9.3, whereas MSG91's score of 6.7 suggests a more limited selection, making Infobip a better choice for businesses needing diverse messaging options.
- Users on G2 appreciate Infobip's superior Documentation rated at 9.0, which is crucial for developers, while MSG91's documentation score of 7.2 indicates that users may face challenges in finding the necessary resources.
- Reviewers say that Infobip's Quality of Support is rated at 8.5, providing a more reliable support experience compared to MSG91's 8.0, which can be a deciding factor for businesses that require consistent assistance.
- Users report that Infobip's Product Direction score of 8.4 reflects a more positive outlook for future developments, while MSG91's score of 7.8 suggests potential concerns about its long-term viability and feature enhancements.
Pricing
Entry-Level Pricing
Infobip
No pricing availableMSG91
No pricing availableFree Trial
Infobip
No trial information availableMSG91
Free Trial is available
Ratings
Meets Requirements
9.1
38
8.5
50
Ease of Use
9.0
39
8.5
49
Ease of Setup
8.8
23
9.1
38
Ease of Admin
8.9
22
8.5
25
Quality of Support
8.5
42
8.5
50
Has the product been a good partner in doing business?
8.6
23
8.7
24
Product Direction (% positive)
8.5
39
8.6
41
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.3
22
9.0
26
|
Verified
9.2
24
9.2
25
|
Verified
9.3
27
8.1
27
|
Verified
Support
9.1
30
8.5
26
|
Verified
8.7
21
Feature Not Available
8.6
30
8.8
28
|
Verified
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Categories
Categories
Shared Categories
Infobip and MSG91 are categorized as WhatsApp Marketing, Communication Platform as a Service (CPaaS), Transactional Email, and RCS Business Messaging
Reviews
Reviewers' Company Size
Infobip
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MSG91
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
14.8%
Information Technology and Services
11.1%
Banking
11.1%
Automotive
7.4%
Retail
5.6%
Other
50.0%
Computer Software
16.7%
Information Technology and Services
10.0%
Education Management
10.0%
Retail
5.0%
Marketing and Advertising
5.0%
Other
53.3%
Alternatives
Discussions
How we can simplify the time and process to implement whatsapp for business?
1 Comment
Official Response from Infobip
Hello, Mauricio! Our experts are at any client's disposal when it comes to ensuring a simple & seamless integration of our solutions, including the WhatsApp...Read more
Is it possible go get support for creating a virtual assistant for my clients.
1 Comment
Official Response from Infobip
Hello, thanks for the inquiry! Yes, creating a virtual assistant is possible with our solutions. If you would like more details on how to get started with...Read more
Infobip has no more discussions with answers
MSG91 has no discussions with answers
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