Compare Infobip and JivoChat 
Featured Products
At a Glance
Market Segments
Mid-Market (41.1% of reviews)
Mid-Market (66.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Infobip
Star Rating
(58)4.3 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about InfobipJivoChat
Star Rating
(51)4.6 out of 5
Market Segments
Mid-Market (66.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about JivoChatInfobip vs JivoChat
When assessing the two solutions, reviewers found JivoChat easier to use, set up, and administer. Reviewers also preferred doing business with JivoChat overall.
- Reviewers felt that JivoChat meets the needs of their business better than Infobip.
- When comparing quality of ongoing product support, reviewers felt that JivoChat is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of JivoChat over Infobip.
Pricing
Entry-Level Pricing
Infobip
No pricing availableJivoChat
No pricing availableFree Trial
Infobip
No trial information availableJivoChat
No trial information availableRatings
Meets Requirements
9.1
40
9.3
39
Ease of Use
8.9
41
9.6
40
Ease of Setup
8.7
25
9.5
29
Ease of Admin
9.0
24
9.5
29
Quality of Support
8.3
44
8.9
41
Has the product been a good partner in doing business?
8.6
25
9.1
29
Product Direction (% positive)
8.6
41
8.8
40
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.4
24
Not enough data
9.2
24
Not enough data
9.3
27
Not enough data
Support
9.1
30
Not enough data
8.7
21
Not enough data
8.3
32
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
9.6
39
|
Verified
Not enough data
9.2
39
|
Verified
Not enough data
9.4
36
Not enough data
9.3
38
|
Verified
Not enough data
7.4
7
Internal Use
Not enough data
9.3
39
|
Verified
Not enough data
9.5
38
|
Verified
Not enough data
8.8
36
|
Verified
Not enough data
8.2
38
Not enough data
9.2
37
|
Verified
Not enough data
9.3
38
|
Verified
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Categories
Categories
Shared Categories
Infobip and JivoChat are categorized as Chatbots
Unique Categories
Infobip is categorized as WhatsApp Marketing, Communication Platform as a Service (CPaaS), Transactional Email, and RCS Business Messaging
JivoChat is categorized as Live Chat
Reviews
Reviewers' Company Size
Infobip
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
JivoChat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
14.3%
Information Technology and Services
12.5%
Banking
10.7%
Automotive
7.1%
Retail
5.4%
Other
50.0%
Information Technology and Services
42.6%
Computer & Network Security
10.6%
Oil & Energy
6.4%
Retail
4.3%
Marketing and Advertising
4.3%
Other
31.9%
Discussions
Is it possible go get support for creating a virtual assistant for my clients.
1 Comment
Official Response from Infobip
Hello, thanks for the inquiry! Yes, creating a virtual assistant is possible with our solutions. If you would like more details on how to get started with...Read more
How we can simplify the time and process to implement whatsapp for business?
1 Comment
Official Response from Infobip
Hello, Mauricio! Our experts are at any client's disposal when it comes to ensuring a simple & seamless integration of our solutions, including the WhatsApp...Read more
Infobip has no more discussions with answers
JivoChat has no more discussions with answers
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