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Compare Infobip Email API and Twilio SendGrid Email API 
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At a Glance
Market Segments
Small-Business (53.3% of reviews)
Small-Business (68.6% of reviews)
Entry-Level Pricing
No pricing available
$14.95 to $29.95 per month
Infobip Email API
Star Rating
(15)4.6 out of 5
Market Segments
Small-Business (53.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Infobip Email APITwilio SendGrid Email API
Star Rating
(359)4.0 out of 5
Market Segments
Small-Business (68.6% of reviews)
Pros & Cons
Entry-Level Pricing
$14.95 to $29.95 per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Twilio SendGrid Email API excels in its "Multi-user Account" feature, which allows for seamless collaboration among team members, while Infobip Email API does not offer this functionality, making it less suitable for larger teams.
- Reviewers mention that Infobip Email API shines in "Email Deliverability Management," scoring significantly higher than Twilio SendGrid, indicating that users find it more effective in ensuring emails reach their intended recipients.
- G2 users highlight that Twilio SendGrid's "Mail Send API" is highly rated for its ease of integration, with a score of 9.3, while Infobip's integration capabilities, although strong, do not match this level of user satisfaction.
- Users on G2 report that Infobip Email API offers superior "Automated Email Responses," with a score of 8.5 compared to Twilio SendGrid's 7.3, suggesting that users find Infobip's automation features more robust and user-friendly.
- Reviewers say that Twilio SendGrid's "Spam Filter Testing" feature is beneficial for maintaining email reputation, but Infobip's overall performance in "Tracking & Reporting" is rated higher, indicating a more comprehensive analytics approach.
- Users mention that Infobip Email API's "User, Role, and Access Management" feature is rated 9.4, making it a better choice for organizations that require strict access controls, while Twilio SendGrid's score of 7.7 indicates room for improvement in this area.
Pricing
Entry-Level Pricing
Infobip Email API
No pricing availableTwilio SendGrid Email API
ESSENTIALS (40K, 100K Packages)
$14.95 to $29.95
per month
Two packages to meet your mail sending needs
- Easy to Use APIs and Webhooks
- Detailed Analytics and Reporting
- DKIM Customization
Free Trial
Infobip Email API
No trial information availableTwilio SendGrid Email API
Free Trial is available
Ratings
Meets Requirements
8.9
15
8.5
310
Ease of Use
8.9
15
8.2
312
Ease of Setup
8.8
11
8.2
174
Ease of Admin
8.3
5
8.2
173
Quality of Support
9.0
15
7.5
248
Has the product been a good partner in doing business?
8.7
5
7.8
162
Product Direction (% positive)
10.0
15
7.2
297
Features by Category
Email Marketing
9.0
8
Not enough data
8.3
8
Not enough data
8.8
8
Not enough data
8.5
8
Not enough data
8.5
8
Not enough data
8.8
8
Not enough data
8.5
8
Not enough data
9.8
8
Not enough data
8.3
8
Not enough data
Reporting & Analytics
8.5
8
Not enough data
9.2
8
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
9.0
8
Not enough data
8.5
8
Not enough data
8.3
8
Not enough data
8.5
8
Not enough data
8.8
8
Not enough data
8.3
8
Not enough data
Administration
Not enough data
7.9
85
Not enough data
7.5
77
Not enough data
8.1
83
Not enough data
8.1
89
Not enough data
7.9
97
Not enough data
8.3
100
Integrations
Not enough data
8.9
91
Not enough data
8.7
83
Not enough data
9.3
120
Not enough data
8.3
72
Platform
Not enough data
9.2
86
Not enough data
8.7
70
Not enough data
8.6
74
Not enough data
8.4
116
Not enough data
8.3
109
Not enough data
8.3
121
Not enough data
8.6
87
Not enough data
8.7
126
Diagnosis
8.3
8
8.3
96
7.9
8
8.9
104
7.7
8
8.5
97
7.9
8
8.7
96
Tracking
8.1
8
8.9
115
7.9
8
8.4
99
8.1
8
8.7
115
7.7
8
8.5
107
7.6
7
8.4
102
Reporting
8.3
8
8.3
97
7.9
8
8.1
108
8.1
7
8.3
93
7.9
8
8.0
107
Agentic AI - Email Deliverability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Infobip Email API and Twilio SendGrid Email API are categorized as Email Deliverability and Transactional Email
Unique Categories
Infobip Email API is categorized as Email Marketing
Twilio SendGrid Email API has no unique categories
Reviews
Reviewers' Company Size
Infobip Email API
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twilio SendGrid Email API
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Banking
26.7%
Online Media
13.3%
Telecommunications
6.7%
Retail
6.7%
Real Estate
6.7%
Other
40.0%
Computer Software
18.1%
Information Technology and Services
13.8%
Marketing and Advertising
8.6%
Internet
7.2%
Financial Services
5.5%
Other
46.8%
Alternatives
Discussions
Infobip Email API has no discussions with answers
Can I send from more than one domain through SendGrid?
1 Comment
BF
Yes, you can. Here is a more detailed answer from Sendgrid's Docs:...Read more
What is my API Key?
1 Comment
TD
API key is authorization key between two different application or platform. Read more
Twilio SendGrid Email API has no more discussions with answers
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