Compare Infinity Call Tracking and Nimbata
Featured Products
At a Glance
Market Segments
Mid-Market (43.8% of reviews)
Small-Business (92.6% of reviews)
Entry-Level Pricing
£249.00
Free 1 Users & Account/ Brands Per Month
Infinity Call Tracking
Star Rating
(157)4.6 out of 5
Market Segments
Mid-Market (43.8% of reviews)
Pros & Cons
Entry-Level Pricing
£249.00
Browse all 3 pricing plans
Nimbata
Star Rating
(27)4.7 out of 5
Market Segments
Small-Business (92.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 Users & Account/ Brands Per Month
Browse all 4 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Infinity Call Tracking offers a more comprehensive product roadmap, with users noting improvements in data accessibility that add significant value to the platform. This contrasts with Nimbata, which, while praised for its straightforward setup, may not provide the same depth of features for advanced users.
- Users say that Infinity Call Tracking excels in client servicing and data integration, often outperforming competitors in connecting with CRM and other tracking platforms. In comparison, Nimbata is recognized for its reliable performance but may not match the integration capabilities that some users desire.
- Reviewers mention that Nimbata shines in its ease of use, with many appreciating the intuitive dashboard and responsive customer support. However, Infinity Call Tracking has a slight edge in overall user satisfaction, as reflected in its higher G2 Score, indicating a broader acceptance among users.
- According to verified reviews, Infinity Call Tracking is favored for its advanced reporting features, which users describe as akin to having a mini Google Analytics. Nimbata, while effective, may not offer the same level of analytical depth, which could be a consideration for data-driven teams.
- Users highlight that Nimbata is particularly effective for small businesses, providing a free entry-level option that makes it accessible. In contrast, Infinity Call Tracking targets mid-market users with a more robust feature set, which may be more suitable for larger organizations looking for comprehensive call tracking solutions.
- Reviewers appreciate the quality of support from both platforms, with Infinity Call Tracking receiving high marks for its support quality. However, Nimbata's quick response times and helpful troubleshooting assistance are frequently mentioned as standout features, making it a strong contender for users who prioritize customer service.
Pricing
Entry-Level Pricing
Infinity Call Tracking
Essentials
£249.00
Starting from..
- Plug your attribution gap with visitor level call tracking
- Integrate data with Google Analytics and your Google, Microsoft, and Meta ads accounts
- Contract Length: Monthly Rolling
Nimbata
Entry
Free
1 Users & Account/ Brands Per Month
Essential call tracking tool for marketers and businesses to know the volume of calls generated.
- Access to Local, National or Toll-Free numbers
- Offline Call Tracking
- Online Call Tracking
Free Trial
Infinity Call Tracking
No trial information availableNimbata
Free Trial is available
Ratings
Meets Requirements
8.9
122
9.2
22
Ease of Use
8.6
126
9.3
23
Ease of Setup
8.4
75
9.1
23
Ease of Admin
8.6
70
9.4
21
Quality of Support
9.4
121
9.0
21
Has the product been a good partner in doing business?
9.3
70
9.1
20
Product Direction (% positive)
9.0
117
10.0
23
Features by Category
Call Analytics
9.3
21
Not enough data
7.8
17
Not enough data
8.6
20
Not enough data
8.2
19
Not enough data
Artificial Intelligence - Conversation Intelligence
8.3
16
Not enough data
8.6
17
Not enough data
Not enough data
Not enough data
Generative AI
8.3
13
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Phone Number Management
9.0
82
9.1
18
8.7
63
8.4
16
8.2
61
8.2
16
Tracking
8.8
85
8.9
16
9.2
86
8.2
18
8.8
82
9.1
17
Analytics
9.1
86
9.0
17
9.0
63
9.3
17
8.6
77
8.4
15
7.7
48
8.6
13
Call Routing
8.3
54
8.0
16
7.8
43
8.2
14
8.1
50
8.6
15
Administration
8.1
51
8.9
15
9.0
65
9.0
16
9.1
73
9.2
16
Agentic AI - Inbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Infinity Call Tracking and Nimbata are categorized as Conversation Intelligence and Inbound Call Tracking
Unique Categories
Infinity Call Tracking is categorized as Speech Analytics
Nimbata has no unique categories
Reviews
Reviewers' Company Size
Infinity Call Tracking
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Nimbata
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Leisure, Travel & Tourism
13.7%
Marketing and Advertising
10.3%
Automotive
8.2%
Construction
7.5%
Hospital & Health Care
6.8%
Other
53.4%
Marketing and Advertising
30.8%
Health, Wellness and Fitness
15.4%
Consulting
7.7%
Hospital & Health Care
7.7%
Education Management
7.7%
Other
30.8%
Alternatives
Discussions
Do you recommend Infinity Call Tracking for businesses looking to improve their call analytics?
1 Comment
SO
Yes, absolutely. For us, it was a game-changer.Read more
Infinity Call Tracking has no more discussions with answers
Nimbata has no discussions with answers
