Compare Indicative, UserIQ, and ChurnZero

Pricing

 
Free Trial
Free Trial
Free Trial Unavailable
Indicative
Free Trial
UserIQ
Free Trial
ChurnZero
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
7.9
8.5
9.1
Ease of Use
Ease of Use
8.1
7.9
8.6
Ease of Setup
Ease of SetupNot enough data available
7.4
7.9
Ease of Admin
Ease of AdminNot enough data available
8.2
8.7
Quality of Support
Quality of Support
8.7
9.2
9.8
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.6
9.8
Product Direction (% positive)
Product Direction (% positive)
7.3
9.3
9.7
Meets Requirements
Indicative
7.9
UserIQ
8.5
ChurnZero
9.1
Ease of Use
Indicative
8.1
UserIQ
7.9
ChurnZero
8.6
Ease of Setup
Indicative
Not enough data available
UserIQ
7.4
ChurnZero
7.9
Ease of Admin
Indicative
Not enough data available
UserIQ
8.2
ChurnZero
8.7
Quality of Support
Indicative
8.7
UserIQ
9.2
ChurnZero
9.8
Ease of Doing Business With
Indicative
Not enough data available
UserIQ
9.6
ChurnZero
9.8
Product Direction (% positive)
Indicative
7.3
UserIQ
9.3
ChurnZero
9.7

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
28.6%
39.1%
44.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
57.1%
51.1%
49.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
14.3%
9.8%
6.4%
Indicative
Small-Business
28.6%
Mid-Market
57.1%
Enterprise
14.3%
UserIQ
Small-Business
39.1%
Mid-Market
51.1%
Enterprise
9.8%
ChurnZero
Small-Business
44.1%
Mid-Market
49.5%
Enterprise
6.4%

Reviewers' Industry

 
Internet
21.4%
Computer Software
30.4%
Computer Software
32.4%
 
Computer Software
21.4%
Marketing and Advertising
15.2%
Marketing and Advertising
12.8%
 
E-Learning
14.3%
Internet
7.6%
Information Technology and Services
12.8%
 
Telecommunications
7.1%
Accounting
6.5%
Internet
8.0%
 
Newspapers
7.1%
Information Technology and Services
5.4%
Public Relations and Communications
5.9%
 
Other
28.6%
Other
34.8%
Other
28.2%
Indicative
Internet
21.4%
Computer Software
21.4%
E-Learning
14.3%
Telecommunications
7.1%
Newspapers
7.1%
Other
28.6%
UserIQ
Computer Software
30.4%
Marketing and Advertising
15.2%
Internet
7.6%
Accounting
6.5%
Information Technology and Services
5.4%
Other
34.8%
ChurnZero
Computer Software
32.4%
Marketing and Advertising
12.8%
Information Technology and Services
12.8%
Internet
8.0%
Public Relations and Communications
5.9%
Other
28.2%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
User in Internet

I love that it feels like putting a simple Excel formula or SQL query together. It's very approachable without much technical knowledge. It takes very little time to teach a colleague how to start leveraging Indicative. Even though it's easy, there's a...

John G.
Administrator

Quality of the product is high and we have seen continual improvement. Customer service has been exceptional and highly responsive to our needs.

Pete P.
Administrator in Marketing and Advertising

First a summary - Our company, HomeActions, LLC, signed up for ChurnZero on January 20, 2017. I cannot say enough about how impressed we are with this company and how many benefits we now enjoy using their integrated platform. As a Customer Success...

Most Helpful Critical Review
Most Helpful Critical Review
Administrator

Would love to have more flexibility on how to categorize sessions.

User in Computer Software

UserIQ is still evolving so of course there are a few bugs or hiccups along the way. However, I'm sure it will continue to grow and be a great product in the future.

Letitia P.
User in Information Technology and Services

It would be great to include a workflow-like play when setting up plays. For example, send X email to this group of accounts. If they open/click then send X email. This would help to further gauge my client's interests.

 
Indicative
Most Helpful Favorable Review
User in Internet

I love that it feels like putting a simple Excel formula or SQL query together. It's very approachable without much technical knowledge. It takes very little time to teach a colleague how to start leveraging Indicative. Even though it's easy, there's a...

Most Helpful Critical Review
Administrator

Would love to have more flexibility on how to categorize sessions.

UserIQ
Most Helpful Favorable Review
John G.
Administrator

Quality of the product is high and we have seen continual improvement. Customer service has been exceptional and highly responsive to our needs.

Most Helpful Critical Review
User in Computer Software

UserIQ is still evolving so of course there are a few bugs or hiccups along the way. However, I'm sure it will continue to grow and be a great product in the future.

ChurnZero
Most Helpful Favorable Review
Pete P.
Administrator in Marketing and Advertising

First a summary - Our company, HomeActions, LLC, signed up for ChurnZero on January 20, 2017. I cannot say enough about how impressed we are with this company and how many benefits we now enjoy using their integrated platform. As a Customer Success...

Most Helpful Critical Review
Letitia P.
User in Information Technology and Services

It would be great to include a workflow-like play when setting up plays. For example, send X email to this group of accounts. If they open/click then send X email. This would help to further gauge my client's interests.

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Videos

 No videos provided

See how ChurnZero is helping FiscalNote to improve their customer retention quarter over quarter.

Indicative
No videos provided
UserIQ
ChurnZero

See how ChurnZero is helping FiscalNote to improve their customer retention quarter over quarter.

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