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At a Glance
Market Segments
Mid-Market (51.2% of reviews)
Small-Business (50.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Incident IQ
Star Rating
(218)4.6 out of 5
Market Segments
Mid-Market (51.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Incident IQScrut Automation
Star Rating
(1,292)4.9 out of 5
Market Segments
Small-Business (50.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Scrut AutomationSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Scrut Automation excels in user satisfaction, boasting a higher overall rating compared to Incident IQ. Users appreciate its ease of use and implementation, with one reviewer noting, "This is truly one of the best tools if you work in the banking sector or any other field where certifications, compliance, security, data management, and policies are crucial."
- According to verified reviews, Incident IQ shines in its ability to integrate ticketing and asset management systems, which has significantly improved workflow for users. One user highlighted, "Combining our ticketing system and our asset management system has been a great help to our department," showcasing its effectiveness in reducing human error through automation.
- Users say that Scrut Automation provides robust support for compliance and certification processes, making it a go-to choice for organizations needing to meet stringent regulatory requirements. A user mentioned, "It covers certifications like ISO, SOC 2 etc end to end with minimum effort," indicating its comprehensive capabilities in this area.
- Reviewers mention that Incident IQ offers valuable collaboration features, allowing agents to work together effectively. The ability to attach documentation to tickets and customize predefined fields has been praised, with one user stating, "The ability to collaborate with other agents and attach documentation to tickets has allowed workflow to stay high."
- G2 reviewers highlight that Scrut Automation's quality of support is notably high, with users rating it highly for responsiveness and helpfulness. One reviewer noted, "The teams support us to the externals audits," emphasizing the platform's commitment to assisting users in navigating complex compliance landscapes.
- According to recent feedback, both products have strong asset management capabilities, but Scrut Automation edges out with higher ratings in software and cloud asset inventory. Users appreciate its intuitive dashboard, with one stating, "Scurt Platform helps us to know and implement the controls/requirements against the opted frameworks," showcasing its user-friendly interface.
Pricing
Entry-Level Pricing
Incident IQ
No pricing availableScrut Automation
No pricing availableFree Trial
Incident IQ
No trial information availableScrut Automation
No trial information availableRatings
Meets Requirements
9.0
202
9.6
1,189
Ease of Use
8.9
204
9.5
1,205
Ease of Setup
8.9
99
9.5
858
Ease of Admin
9.0
105
9.6
631
Quality of Support
9.1
185
9.7
1,184
Has the product been a good partner in doing business?
9.4
101
9.7
638
Product Direction (% positive)
9.4
199
9.9
1,208
Features by Category
Ticket and Case Management
8.8
91
Not enough data
8.8
91
Not enough data
8.9
92
Not enough data
8.9
83
Not enough data
8.7
66
Not enough data
9.0
91
Not enough data
9.0
89
Not enough data
8.8
75
Not enough data
Generative AI
7.8
26
Not enough data
7.8
26
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
8.7
81
Not enough data
8.6
74
Not enough data
7.9
46
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.0
63
Not enough data
8.7
79
Not enough data
8.6
83
Not enough data
9.0
84
Not enough data
8.5
80
Not enough data
8.9
84
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
HR Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
9.6
504
Not enough data
9.2
381
Not enough data
9.2
421
Not enough data
9.5
425
Compliance
Not enough data
9.5
416
Not enough data
9.4
378
Not enough data
9.6
378
Administration
Not enough data
9.5
397
Not enough data
9.5
401
Not enough data
9.4
368
Asset Inventory
9.2
95
9.2
143
8.7
72
9.2
134
8.6
65
9.2
136
8.5
77
8.9
120
8.7
74
9.0
132
Generative AI
8.1
26
7.1
68
8.1
26
7.4
60
Agentic AI - IT Asset Management
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
7.8
9
Not enough data
7.0
9
Not enough data
6.9
9
Not enough data
7.0
9
Not enough data
7.0
9
Management
9.0
89
9.4
121
8.7
74
9.4
114
8.4
55
9.4
121
8.9
87
9.3
123
Audit Management
Not enough data
9.3
45
Not enough data
9.5
43
Not enough data
9.5
44
Not enough data
9.6
43
Not enough data
9.5
42
Regulatory Change Management
Not enough data
9.1
37
Not enough data
9.3
35
Not enough data
9.0
35
Not enough data
9.0
36
Not enough data
9.3
39
Not enough data
8.6
37
Risk Management
Not enough data
9.4
37
Not enough data
9.5
38
Not enough data
9.2
35
Not enough data
9.2
33
Third Party & Supplier Risk Management
Not enough data
9.2
34
Not enough data
9.0
33
Not enough data
8.8
32
Not enough data
8.6
31
Business Continuity Management
Not enough data
9.1
33
Not enough data
9.2
31
Not enough data
9.1
31
Ethics and Compliance Learning
Not enough data
9.3
30
Not enough data
9.1
27
Not enough data
8.9
28
Not enough data
9.3
27
Generative AI
Not enough data
5.4
19
Not enough data
5.8
19
Platform
Not enough data
9.0
31
Not enough data
9.4
32
Not enough data
8.2
29
Not enough data
9.3
34
Services
Not enough data
9.3
32
Not enough data
9.1
32
Not enough data
9.5
30
Not enough data
9.0
29
Functionality
Not enough data
9.1
173
Not enough data
9.2
170
Not enough data
9.2
178
Not enough data
9.3
174
Risk assessment
Not enough data
9.3
176
Not enough data
8.7
144
Not enough data
9.2
167
Not enough data
7.6
28
Generative AI - Vendor Security and Privacy Assessment
Not enough data
6.9
22
Not enough data
6.9
22
Configuration
Not enough data
8.9
139
Not enough data
9.3
148
Not enough data
9.5
144
Not enough data
9.3
151
Not enough data
9.3
128
Visibility
Not enough data
9.2
152
Not enough data
9.3
126
Vulnerability Management
Not enough data
9.2
135
Not enough data
9.3
147
Not enough data
9.3
140
Not enough data
9.3
147
Asset Management
Not enough data
9.1
41
Not enough data
8.9
38
Not enough data
9.5
42
Monitoring
Not enough data
9.5
40
Not enough data
9.5
40
Not enough data
9.5
40
Not enough data
9.5
39
Risk Management
Not enough data
9.6
62
Not enough data
9.4
58
Not enough data
9.4
58
Not enough data
9.4
55
Generative AI
Not enough data
7.5
27
Generative AI
Not enough data
7.0
62
Monitoring - IT Risk Management
Not enough data
7.3
23
Agentic AI - IT Risk Management
Not enough data
6.9
16
Not enough data
7.4
16
Generative AI
Not enough data
7.6
174
Not enough data
7.4
166
Workflows - Audit Management
Not enough data
9.1
132
Not enough data
9.0
127
Not enough data
9.0
120
Not enough data
9.0
127
Not enough data
8.9
122
Documentation - Audit Management
Not enough data
9.3
135
Not enough data
9.3
130
Reporting & Analytics - Audit Management
Not enough data
9.4
132
Not enough data
9.4
131
Not enough data
9.4
133
Generative AI
Not enough data
6.8
87
Not enough data
6.8
85
Platform AI Features - Policy Management
Not enough data
7.7
37
Not enough data
8.2
38
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incident Management
9.0
119
Not enough data
8.9
111
Not enough data
8.9
121
Not enough data
8.4
114
Not enough data
8.4
108
Not enough data
Reporting
8.9
119
Not enough data
8.7
103
Not enough data
8.5
90
Not enough data
Access & Usability
8.0
104
Not enough data
8.5
106
Not enough data
8.6
103
Not enough data
8.6
89
Not enough data
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Security Compliance
Not enough data
7.9
87
Not enough data
7.9
87
Categories
Categories
Shared Categories
Incident IQ and Scrut Automation are categorized as IT Asset Management
Unique Categories
Reviews
Reviewers' Company Size
Incident IQ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Scrut Automation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Primary/Secondary Education
38.6%
Information Technology and Services
22.8%
Education Management
21.4%
Computer Software
2.3%
Telecommunications
1.9%
Other
13.0%
Computer Software
38.3%
Information Technology and Services
23.1%
Financial Services
11.7%
Hospital & Health Care
2.5%
Insurance
2.1%
Other
22.4%
Alternatives
Discussions
How are you priced?
2 Comments
Official Response from Incident IQ
Incident IQ is priced based on student enrollment, creating a price point that is accessible for districts of all sizes. Read more
Do you integrate with single sign-on providers?
2 Comments
Official Response from Incident IQ
Yes. Incident IQ currently integrates with Google SSO, Azure, and Microsoft Local AD. Integrations with further SSO providers will be released in the near...Read more
Do you have a mobile app?
1 Comment
Official Response from Incident IQ
Yes. Incident IQ features a native mobile app, built for iOS and Android. Read more
Scrut Automation has no discussions with answers
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