# Incident IQ, PDQ Deploy & Inventory vs Atera Comparison

| | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.8 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 221 | 274 | 1,135 | 
| **Largest Market Segment** | Mid-Market (51.8% of reviews) | Mid-Market (75.3% of reviews) | Small-Business (58.4% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us | Free Trial | 

---
## Top Pros & Cons

### Incident IQ

**Not enough data**

### PDQ Deploy & Inventory

Pros:
- Ease of Use (3 reviews)
- Automation (2 reviews)

Cons:
- Integration Issues (2 reviews)
- Remote Access Issues (2 reviews)

### Atera

Pros:
- Ease of Use (594 reviews)
- Features (392 reviews)

Cons:
- Missing Features (269 reviews)
- Limited Features (199 reviews)

---
## Ratings Comparison
| Rating | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
  | **Meets Requirements** | 9.0 (203 reviews) | 9.4 (166 reviews) | 8.8 (906 reviews) | 
  | **Ease of Use** | 8.9 (205 reviews) | 9.4 (168 reviews) | 9.2 (1011 reviews) | 
  | **Ease of Setup** | 8.8 (100 reviews) | 9.5 (153 reviews) | 9.2 (863 reviews) | 
  | **Ease of Admin** | 8.9 (106 reviews) | 9.5 (151 reviews) | 9.0 (595 reviews) | 
  | **Quality of Support** | 9.1 (185 reviews) | 9.5 (144 reviews) | 9.0 (860 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (102 reviews) | 9.7 (142 reviews) | 9.2 (587 reviews) | 
  | **Product Direction (% positive)** | 9.3 (200 reviews) | 9.6 (148 reviews) | 9.4 (890 reviews) | 

---
## Pricing

### Incident IQ

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### PDQ Deploy & Inventory

#### Entry-Level Pricing

Plan: Enterprise pricing

Price: Contact Us

Key Features:
- Per admin per year
- 15 or more licenses 
- Billed annually

[Browse all 2 editions](https://www.g2.com/products/pdq-deploy-inventory/pricing)

#### Free Trial

Yes

### Atera

#### Entry-Level Pricing

Plan: Free Trial

Price: Free Trial

Key Features:
- 30-DAY FREE TRIAL. NO CREDIT CARD REQUIRED.

[Browse all 8 editions](https://www.g2.com/products/atera/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **Incident IQ** | 8.6/10 | 99 |
| **PDQ Deploy & Inventory** | N/A | N/A |
| **Atera** | 8.0/10 | 344 |

#### Ticket and Case Management

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Ticket creation user experience** | 8.8 (92 reviews) | Not enough data | 8.6 (305 reviews) | 
| **Ticket response user experience** | 8.8 (92 reviews) | Not enough data | 8.6 (304 reviews) | 
| **Workflow** | 8.9 (92 reviews) | Not enough data | 8.5 (302 reviews) | 
| **Response Automation** | 8.9 (83 reviews) | Not enough data | 8.3 (295 reviews) | 
| **SLA Management** | 8.7 (66 reviews) | Not enough data | 8.2 (287 reviews) | 
| **Attachments/Screencasts** | 9.0 (91 reviews) | Not enough data | 8.3 (292 reviews) | 
| **Ticket Collaboration** | 9.0 (89 reviews) | Not enough data | 8.3 (292 reviews) | 
| **Customer and Contacts Database** | 8.8 (75 reviews) | Not enough data | 8.2 (286 reviews) | 

#### Generative AI

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **AI Text Generation** | 7.8 (26 reviews) | Not enough data | 7.2 (236 reviews) | 
| **AI Text Summarization** | 7.8 (26 reviews) | Not enough data | 7.3 (237 reviews) | 

#### Agentic AI - Help Desk

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.2 (31 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.4 (31 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.4 (31 reviews) | 

#### Communication Channels

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Customer Portal** | 8.7 (81 reviews) | Not enough data | 8.2 (289 reviews) | 
| **Email to Case** | 8.6 (74 reviews) | Not enough data | 8.7 (287 reviews) | 
| **Chat/Live Support** | 7.9 (46 reviews) | Not enough data | 8.1 (283 reviews) | 
| **Social Integration** | Feature Not Available | Not enough data | 6.4 (269 reviews) | 
| **Voice** | Feature Not Available | Not enough data | 6.2 (266 reviews) | 

#### Platform

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Mobile User Support** | 8.0 (63 reviews) | Not enough data | 7.2 (296 reviews) | 
| **Customization ** | 8.7 (79 reviews) | Not enough data | 7.8 (306 reviews) | 
| **User, Role, and Access Management** | 8.6 (84 reviews) | Not enough data | 8.4 (304 reviews) | 
| **Integration** | 9.0 (84 reviews) | Not enough data | 8.1 (307 reviews) | 
| **Reporting** | 8.5 (80 reviews) | Not enough data | 8.2 (312 reviews) | 
| **Dashboards** | 8.9 (84 reviews) | Not enough data | 8.5 (307 reviews) | 

### IT Service Management (ITSM) Tools

| Product | Score | Reviews |
|---|---|---|
| **Incident IQ** | N/A | N/A |
| **PDQ Deploy & Inventory** | N/A | N/A |
| **Atera** | 8.1/10 | 179 |

#### Administration

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Change Management** | Not enough data | Not enough data | 8.1 (156 reviews) | 
| **Asset Management** | Not enough data | Not enough data | 8.3 (160 reviews) | 
| **Reports & Analytics** | Not enough data | Not enough data | 8.7 (163 reviews) | 

#### Service Desk

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Help Desk** | Not enough data | Not enough data | 8.6 (159 reviews) | 
| **Incident Reports** | Not enough data | Not enough data | 8.3 (156 reviews) | 
| **Process Workflow** | Not enough data | Not enough data | 8.4 (155 reviews) | 

#### Management

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Reporting** | Not enough data | Not enough data | 8.6 (154 reviews) | 
| **Administration Console** | Not enough data | Not enough data | 8.8 (154 reviews) | 
| **Access Management** | Not enough data | Not enough data | 8.7 (151 reviews) | 
| **Asset Management** | Not enough data | Not enough data | 8.4 (151 reviews) | 
| **Policy Dictation** | Not enough data | Not enough data | 8.1 (146 reviews) | 

#### Functionality

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Ticketing System** | Not enough data | Not enough data | 8.5 (157 reviews) | 
| **Performance Logging** | Not enough data | Not enough data | 8.5 (151 reviews) | 
| **Alerting** | Not enough data | Not enough data | 8.8 (155 reviews) | 
| **Automation** | Not enough data | Not enough data | 8.7 (153 reviews) | 

#### Agentic AI - IT Service Management (ITSM) Tools

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.4 (21 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 6.8 (21 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 6.9 (21 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 6.8 (21 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.4 (21 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.1 (21 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 7.3 (20 reviews) | 

### HR Service Delivery

| Product | Score | Reviews |
|---|---|---|
| **Incident IQ** | N/A | N/A |
| **PDQ Deploy & Inventory** | N/A | N/A |
| **Atera** | N/A | N/A |

#### Customization

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Customization** | Not enough data | Not enough data | Not enough data | 
| **HR Integrations** | Not enough data | Not enough data | Not enough data | 

#### HR Content

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Knowledge Management** | Not enough data | Not enough data | Not enough data | 
| **Content Delivery** | Not enough data | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | Not enough data | 

#### Logistics

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Security** | Not enough data | Not enough data | Not enough data | 
| **Employee Portal** | Not enough data | Not enough data | Not enough data | 
| **AI ** | Not enough data | Not enough data | Not enough data | 

#### Management

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Ticketing Platform** | Not enough data | Not enough data | Not enough data | 
| **Single Sign-On** | Not enough data | Not enough data | Not enough data | 
| **Business Process Management** | Not enough data | Not enough data | Not enough data | 
| **Self-Service** | Not enough data | Not enough data | Not enough data | 
| **Dashboard & Reporting** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **Incident IQ** | N/A | N/A |
| **PDQ Deploy & Inventory** | N/A | N/A |
| **Atera** | 8.2/10 | 757 |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Device Management** | Not enough data | Not enough data | 8.9 (627 reviews) ✓ Verified | 
| **Asset Management** | Not enough data | Not enough data | 8.1 (93 reviews) | 
| **ITIL Policy Compliance** | Not enough data | Not enough data | 7.9 (71 reviews) | 

#### Monitoring and Management

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Remote Monitoring** | Not enough data | Not enough data | 9.1 (649 reviews) ✓ Verified | 
| **Asset Tracking** | Not enough data | Not enough data | 8.3 (547 reviews) ✓ Verified | 
| **Application Deployment** | Not enough data | Not enough data | 8.3 (550 reviews) ✓ Verified | 
| **Patch Management** | Not enough data | Not enough data | 8.7 (619 reviews) ✓ Verified | 
| **Asset Tracking** | Not enough data | Not enough data | 8.2 (78 reviews) | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Workflow Management** | Not enough data | Not enough data | 8.6 (105 reviews) | 

#### Service Management

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Remote Access** | Not enough data | Not enough data | 9.1 (623 reviews) ✓ Verified | 
| **Service Management (Issue Prioritization)** | Not enough data | Not enough data | 8.8 (90 reviews) | 
| **Ticketing** | Not enough data | Not enough data | 8.7 (123 reviews) | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.0 (98 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 7.4 (78 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.9 (83 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 7.6 (78 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.8 (79 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.6 (83 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 7.4 (78 reviews) | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **Incident IQ** | N/A | N/A |
| **PDQ Deploy & Inventory** | N/A | N/A |
| **Atera** | 7.5/10 | 36 |

#### Scope

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Endpoint Inclusiveness** | Not enough data | Not enough data | 7.0 (32 reviews) | 
| **Multi-OS Support** | Not enough data | Not enough data | 7.9 (34 reviews) | 

#### Security

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Reporting and Alerts** | Not enough data | Not enough data | 8.0 (34 reviews) | 
| **Endpoint Protection** | Not enough data | Not enough data | 7.3 (32 reviews) | 
| **Remote Wiping** | Not enough data | Not enough data | 5.7 (27 reviews) | 

#### Management

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Device Enrollment** | Not enough data | Not enough data | 8.0 (28 reviews) | 
| **Device Configuration** | Not enough data | Not enough data | 7.7 (27 reviews) | 
| **Device Compliance** | Not enough data | Not enough data | 7.5 (26 reviews) | 
| **Usage Information** | Not enough data | Not enough data | 7.9 (29 reviews) | 
| **Data Separation** | Not enough data | Not enough data | 6.1 (25 reviews) | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.0 (11 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 7.5 (10 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.7 (10 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.0 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.9 (11 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.1 (12 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.0 (11 reviews) | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Incident IQ** | N/A | N/A |
| **PDQ Deploy & Inventory** | N/A | N/A |
| **Atera** | 8.1/10 | 309 |

#### Functionality

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Performance Monitoring** | Not enough data | Not enough data | 8.9 (285 reviews) | 
| **Alerting** | Not enough data | Not enough data | 8.9 (291 reviews) | 
| **Improvement Suggestions** | Not enough data | Not enough data | 8.2 (273 reviews) | 
| **Multi-Network Capability** | Not enough data | Not enough data | 8.6 (264 reviews) | 

#### Monitoring - Network Monitoring

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **360-Degree Network Visibility** | Not enough data | Not enough data | 8.2 (35 reviews) | 
| **Automated Network Discovery** | Not enough data | Not enough data | 8.6 (39 reviews) | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 8.9 (36 reviews) | 

#### Management

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Performance Baseline** | Not enough data | Not enough data | 8.4 (260 reviews) | 
| **Data Visualization** | Not enough data | Not enough data | 8.4 (262 reviews) | 
| **Path Analysis** | Not enough data | Not enough data | 7.9 (249 reviews) | 

#### Analytics - Network Monitoring

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Predictive Performance Analytics** | Not enough data | Not enough data | 8.1 (34 reviews) | 
| **Packet & Flow Analysis** | Not enough data | Not enough data | 7.9 (34 reviews) | 

#### Security - Network Monitoring

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Encrypted Data Transmission** | Not enough data | Not enough data | 8.5 (35 reviews) | 
| **Zero Trust and Identity Management** | Not enough data | Not enough data | 7.8 (36 reviews) | 
| **Integrated Network Security** | Not enough data | Not enough data | 8.2 (35 reviews) | 

#### Network Performance - Network Monitoring

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Dynamic Network Optimization** | Not enough data | Not enough data | 8.2 (34 reviews) | 
| **Automated Tasks Routing** | Not enough data | Not enough data | 8.1 (35 reviews) | 

#### AI Automation - Network Monitoring

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Machine Learning-Based Anomaly Detection** | Not enough data | Not enough data | 7.7 (33 reviews) | 
| **Self-Healing Networks** | Not enough data | Not enough data | 7.5 (33 reviews) | 
| **Predictive Network Maintenance** | Not enough data | Not enough data | 7.4 (33 reviews) | 

#### Agentic AI - Network Monitoring

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.6 (29 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 7.6 (28 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.6 (29 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 7.3 (28 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.5 (29 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.4 (29 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 7.6 (29 reviews) | 

### AIOps Platforms

| Product | Score | Reviews |
|---|---|---|
| **Incident IQ** | N/A | N/A |
| **PDQ Deploy & Inventory** | N/A | N/A |
| **Atera** | 7.9/10 | 19 |

#### Functionality

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Artificial Intelligence** | Not enough data | Not enough data | 8.8 (7 reviews) | 
| **Machine Learning** | Not enough data | Not enough data | Not enough data | 
| **Systems Monitoring** | Not enough data | Not enough data | 8.3 (6 reviews) | 

#### Issue Resolution

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Root Cause Identification** | Not enough data | Not enough data | 7.0 (5 reviews) | 
| **Proactive Identification** | Not enough data | Not enough data | 8.3 (7 reviews) | 
| **Resolution Guidance** | Not enough data | Not enough data | 6.9 (6 reviews) | 

#### Management

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **System Integration** | Not enough data | Not enough data | 8.3 (6 reviews) | 
| **Alerting** | Not enough data | Not enough data | Feature Not Available | 
| **Reporting** | Not enough data | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - AIOps Platforms

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **Incident IQ** | 8.6/10 | 97 |
| **PDQ Deploy & Inventory** | 7.0/10 | 58 |
| **Atera** | 7.9/10 | 235 |

#### Asset Inventory

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Hardware Asset Inventory** | 9.2 (95 reviews) | 9.2 (54 reviews) | 8.8 (225 reviews) | 
| **Software Asset Inventory** | 8.7 (72 reviews) | 9.3 (56 reviews) | 8.7 (217 reviews) | 
| **Cloud Asset Inventory** | 8.6 (65 reviews) | 5.9 (41 reviews) | 7.8 (209 reviews) | 
| **Mobile Asset Inventory** | 8.5 (77 reviews) | 4.6 (40 reviews) | 7.1 (205 reviews) | 
| **Asset Discovery** | 8.7 (74 reviews) | 8.9 (52 reviews) | 7.9 (214 reviews) | 

#### Generative AI

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **AI Text Generation** | 8.1 (26 reviews) | 4.6 (32 reviews) | 7.2 (194 reviews) | 
| **AI Text Generation** | 8.1 (26 reviews) | 4.6 (32 reviews) | 7.1 (191 reviews) | 

#### Agentic AI - IT Asset Management

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.1 (30 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 7.8 (30 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.0 (30 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 7.6 (30 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.8 (29 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.9 (30 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 7.7 (30 reviews) | 

#### Management

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Central Dashboard** | 9.0 (89 reviews) | 8.5 (53 reviews) | 8.8 (218 reviews) | 
| **Asset Policy Management** | 8.7 (74 reviews) | 7.7 (47 reviews) | 8.1 (208 reviews) | 
| **Risk Management** | 8.4 (55 reviews) | 6.7 (44 reviews) | 7.6 (206 reviews) | 
| **Integrations** | 8.9 (87 reviews) | 6.6 (44 reviews) | 8.0 (213 reviews) | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Incident IQ** | N/A | N/A |
| **PDQ Deploy & Inventory** | N/A | N/A |
| **Atera** | 9.4/10 | 12 |

#### Responses

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Personalization** | Not enough data | Not enough data | 9.8 (8 reviews) | 
| **Route To Human** | Not enough data | Not enough data | 9.0 (8 reviews) | 
| **Natural Language Understanding (NLU)** | Not enough data | Not enough data | 9.1 (9 reviews) | 

#### Automation - AI Agents

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | Feature Not Available | 
| **Customer Interaction Automation** | Not enough data | Not enough data | Feature Not Available | 
| **Lead Generation** | Not enough data | Not enough data | Feature Not Available | 
| **Document Processing** | Not enough data | Not enough data | Feature Not Available | 
| **Feedback Collection** | Not enough data | Not enough data | Feature Not Available | 

#### Platform

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Conversation Editor** | Not enough data | Not enough data | 9.6 (8 reviews) | 
| **Integration** | Not enough data | Not enough data | 9.4 (9 reviews) | 
| **Human-In-The-Loop** | Not enough data | Not enough data | 9.3 (7 reviews) | 

#### Autonomy -  AI Agents

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 9.2 (8 reviews) | 
| **Adaptive Responses** | Not enough data | Not enough data | 9.6 (8 reviews) | 
| **Task Execution** | Not enough data | Not enough data | 9.6 (9 reviews) | 
| **Problem Solving** | Not enough data | Not enough data | 9.8 (9 reviews) | 

#### Generative AI

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 9.7 (10 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 9.6 (9 reviews) | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **Incident IQ** | N/A | N/A |
| **PDQ Deploy & Inventory** | N/A | N/A |
| **Atera** | 7.8/10 | 474 |

#### Administration

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Screen Sharing** | Not enough data | Not enough data | 8.7 (441 reviews) | 
| **File Sharing** | Not enough data | Not enough data | 8.4 (438 reviews) | 
| **Session Recording** | Not enough data | Not enough data | 7.3 (383 reviews) | 
| **Unattended Remote Access** | Not enough data | Not enough data | 8.9 (445 reviews) | 
| **Multi - Session Handling** | Not enough data | Not enough data | 8.2 (422 reviews) | 
| **Multi-Monitor Support** | Not enough data | Not enough data | 8.2 (441 reviews) | 

#### Maintenance

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Remote Reboot** | Not enough data | Not enough data | 8.9 (442 reviews) | 
| **Remote Printing** | Not enough data | Not enough data | 7.8 (391 reviews) | 

#### Communication 

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Text Chat** | Not enough data | Not enough data | Feature Not Available | 
| **VoIP** | Not enough data | Not enough data | 6.1 (364 reviews) | 
| **Video Conference Call** | Not enough data | Not enough data | 6.1 (357 reviews) | 
| **Screen Annotations** | Not enough data | Not enough data | 6.9 (368 reviews) | 

#### Security

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Data Encryption** | Not enough data | Not enough data | 7.8 (380 reviews) | 
| **Compliance** | Not enough data | Not enough data | 8.0 (389 reviews) | 

#### Device Support

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Mobile Device Access** | Not enough data | Not enough data | 7.4 (391 reviews) | 
| **Multi-Platform Support** | Not enough data | Not enough data | 8.2 (397 reviews) | 
| **Cross-Platform** | Not enough data | Not enough data | 8.2 (393 reviews) | 

#### Performance

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Reporting** | Not enough data | Not enough data | 8.2 (426 reviews) | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **Incident IQ** | N/A | N/A |
| **PDQ Deploy & Inventory** | N/A | N/A |
| **Atera** | 7.2/10 | 287 |

#### Generative AI

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 7.2 (282 reviews) | 

### AI IT Agents

| Product | Score | Reviews |
|---|---|---|
| **Incident IQ** | N/A | N/A |
| **PDQ Deploy & Inventory** | N/A | N/A |
| **Atera** | 7.6/10 | 16 |

#### Automation - AI IT Agents

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Document Processing** | Not enough data | Not enough data | 8.0 (11 reviews) | 
| **Feedback Collection** | Not enough data | Not enough data | 7.9 (11 reviews) | 

#### Autonomy - AI IT Agents

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Adaptive Responses** | Not enough data | Not enough data | 7.7 (11 reviews) | 
| **Task Execution** | Not enough data | Not enough data | 7.6 (11 reviews) | 
| **Independent Decision Making** | Not enough data | Not enough data | 7.9 (11 reviews) | 
| **Problem Solving** | Not enough data | Not enough data | 8.3 (11 reviews) | 

#### IT Ticket Management - AI IT Agents

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Ticket Status Updates** | Not enough data | Not enough data | 7.9 (11 reviews) | 
| **SLA Monitoring** | Not enough data | Not enough data | Feature Not Available | 
| **Ticket Categorization** | Not enough data | Not enough data | Feature Not Available | 
| **Ticket Assignment** | Not enough data | Not enough data | 7.1 (12 reviews) | 
| **Automated Ticket Creation** | Not enough data | Not enough data | 7.3 (11 reviews) | 

#### IT Support Automation - AI IT Agents

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Knowledge Base Utilization** | Not enough data | Not enough data | 7.9 (11 reviews) | 
| **Workflow Automation** | Not enough data | Not enough data | 8.2 (14 reviews) | 
| **Real-Time Troubleshooting** | Not enough data | Not enough data | 7.8 (12 reviews) | 
| **User Self-Service Assistance** | Not enough data | Not enough data | 7.9 (11 reviews) | 
| **Proactive Issue Detection** | Not enough data | Not enough data | 7.9 (11 reviews) | 

### Autonomous Endpoint Management (AEM)

| Product | Score | Reviews |
|---|---|---|
| **Incident IQ** | N/A | N/A |
| **PDQ Deploy & Inventory** | N/A | N/A |
| **Atera** | N/A | N/A |

#### Generative AI - Autonomous Endpoint Management

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Behavioral Analysis** | Not enough data | Not enough data | Feature Not Available | 
| **Adaptive** | Not enough data | Not enough data | Feature Not Available | 
| **Predictive** | Not enough data | Not enough data | Feature Not Available | 

#### Monitoring and Management - Autonomous Endpoint Management

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Patch Management** | Not enough data | Not enough data | Feature Not Available | 
| **Oversees** | Not enough data | Not enough data | Feature Not Available | 
| **Self-Healing** | Not enough data | Not enough data | Not enough data | 
| **Centralized Dashboard** | Not enough data | Not enough data | Feature Not Available | 

### Service Desk

| Product | Score | Reviews |
|---|---|---|
| **Incident IQ** | 8.5/10 | 167 |
| **PDQ Deploy & Inventory** | N/A | N/A |
| **Atera** | 8.2/10 | 233 |

#### Incident Management

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Automate Ticket Routing** | 9.0 (120 reviews) | Not enough data | 8.4 (211 reviews) | 
| **Ticket Prioritization** | 8.9 (111 reviews) | Not enough data | 8.5 (214 reviews) | 
| **Ticket Notifications** | 8.9 (121 reviews) | Not enough data | 8.8 (207 reviews) | 
| **Knowledge Base** | 8.4 (114 reviews) | Not enough data | 8.2 (212 reviews) | 
| **Knowledge Base/Ticket Integration** | 8.4 (108 reviews) | Not enough data | 8.1 (204 reviews) | 

#### Reporting

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Dashboards** | 8.9 (119 reviews) | Not enough data | 8.6 (212 reviews) | 
| **Time Tracking** | 8.7 (103 reviews) | Not enough data | 8.4 (209 reviews) | 
| **Surveys** | 8.5 (90 reviews) | Not enough data | 7.8 (202 reviews) | 

#### Access & Usability

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Mobile** | 8.0 (104 reviews) | Not enough data | 7.4 (208 reviews) | 
| **Self Service** | 8.5 (106 reviews) | Not enough data | 8.5 (205 reviews) | 
| **Active Directory** | 8.6 (103 reviews) | Not enough data | 8.0 (202 reviews) | 
| **Multi-Channel Access** | 8.6 (89 reviews) | Not enough data | 8.3 (198 reviews) | 

#### Agentic AI - Service Desk

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.4 (26 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.1 (26 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.1 (25 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.0 (25 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.9 (26 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.6 (26 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 7.9 (26 reviews) | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **Incident IQ** | N/A | N/A |
| **PDQ Deploy & Inventory** | N/A | N/A |
| **Atera** | N/A | N/A |

#### System Control

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Device Control** | Not enough data | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | Not enough data | 

#### Security Management

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | Not enough data | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **Incident IQ** | N/A | N/A |
| **PDQ Deploy & Inventory** | N/A | N/A |
| **Atera** | 8.4/10 | 87 |

#### Analysis

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Threat Detection** | Not enough data | Not enough data | 8.2 (77 reviews) | 

#### Platform

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Unified Communications Platform** | Not enough data | Not enough data | 7.8 (78 reviews) | 
| **Remote Access** | Not enough data | Not enough data | 8.8 (82 reviews) | 
| **ITIL Policy Compliance** | Not enough data | Not enough data | 8.1 (77 reviews) | 
| **Asset Tracking** | Not enough data | Not enough data | 8.3 (82 reviews) | 
| **IT Knowledge Management** | Not enough data | Not enough data | 8.5 (81 reviews) | 

#### Security

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Endpoint Protection** | Not enough data | Not enough data | 8.3 (81 reviews) | 
| **Patch Management** | Not enough data | Not enough data | 8.9 (84 reviews) | 
| **Disaster Recovery** | Not enough data | Not enough data | 7.4 (79 reviews) | 
| **Service Management** | Not enough data | Not enough data | 8.2 (80 reviews) | 
| **Workflow Management** | Not enough data | Not enough data | 8.1 (77 reviews) | 

#### Agentic AI - Enterprise IT Management

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.5 (12 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.6 (12 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.3 (12 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.6 (12 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.3 (12 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.9 (12 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.6 (12 reviews) | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Incident IQ** | N/A | N/A |
| **PDQ Deploy & Inventory** | N/A | N/A |
| **Atera** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [IT Asset Management Software](https://www.g2.com/categories/it-asset-management)

**Unique to Incident IQ (4):** [HR Service Delivery Software](https://www.g2.com/categories/hr-service-delivery), [School Management Software](https://www.g2.com/categories/school-management-software), [Service Desk Software](https://www.g2.com/categories/service-desk), [Help Desk Software](https://www.g2.com/categories/help-desk)

**Unique to PDQ Deploy & Inventory (1):** [Patch Management Software](https://www.g2.com/categories/patch-management)

**Unique to Atera (14):** [AI IT Agents Software](https://www.g2.com/categories/ai-it-agents), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [AIOps Tools](https://www.g2.com/categories/aiops-platforms), [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Patch Management Software](https://www.g2.com/categories/patch-management), [Remote Support Software](https://www.g2.com/categories/remote-support), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [Service Desk Software](https://www.g2.com/categories/service-desk), [Help Desk Software](https://www.g2.com/categories/help-desk), [Autonomous Endpoint Management (AEM) Software](https://www.g2.com/categories/autonomous-endpoint-management-aem)


---
## Reviewer Demographics

### By Company Size

| Segment | Incident IQ | PDQ Deploy & Inventory | Atera | 
|---|---|---|---|
| **Small-Business** | 14.2% | 7.9% | 58.4% | 
| **Mid-Market** | 51.8% | 75.3% | 32.1% | 
| **Enterprise** | 33.9% | 16.9% | 9.4% | 

### By Industry

#### Incident IQ

- **Primary/Secondary Education:** 38.4%
- **Information Technology and Services:** 22.7%
- **Education Management:** 21.8%
- **Computer Software:** 2.3%
- **Telecommunications:** 1.9%
- **Civic & Social Organization:** 1.9%
- **Computer & Network Security:** 1.4%
- **Accounting:** 0.9%
- **Construction:** 0.9%
- **Consumer Services:** 0.9%
- **Other:** 6.9%

#### PDQ Deploy & Inventory

- **Primary/Secondary Education:** 9.0%
- **Government Administration:** 7.1%
- **Hospital & Health Care:** 6.0%
- **Education Management:** 4.9%
- **Electrical/Electronic Manufacturing:** 4.5%
- **Financial Services:** 4.1%
- **Information Technology and Services:** 4.1%
- **Construction:** 4.1%
- **Higher Education:** 3.0%
- **Retail:** 3.0%
- **Other:** 50.2%

#### Atera

- **Information Technology and Services:** 29.8%
- **Computer & Network Security:** 12.2%
- **Manufacturing:** 3.5%
- **Consumer Services:** 3.4%
- **Hospital & Health Care:** 2.9%
- **Telecommunications:** 2.9%
- **Consulting:** 2.5%
- **Automotive:** 2.3%
- **Construction:** 2.1%
- **Computer Software:** 2.0%
- **Other:** 36.4%

---
## Alternatives

### Alternatives to Incident IQ

- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1335 reviews)
- [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) — 4.5/5 stars (1860 reviews)
- [SysAid](https://www.g2.com/products/sysaid/reviews) — 4.5/5 stars (747 reviews)
- [SchoolStatus](https://www.g2.com/products/schoolstatus/reviews) — 4.8/5 stars (842 reviews)
- [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) — 4.3/5 stars (778 reviews)
- [Follett Destiny Library Manager](https://www.g2.com/products/follett-software-follett-destiny-library-manager/reviews) — 4.3/5 stars (432 reviews)
- [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) — 4.3/5 stars (976 reviews)
- [Spiceworks Cloud Help Desk](https://www.g2.com/products/spiceworks-cloud-help-desk/reviews) — 4.3/5 stars (311 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6936 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4302 reviews)

### Alternatives to PDQ Deploy & Inventory

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4302 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1091 reviews)
- [Patch My PC](https://www.g2.com/products/patch-my-pc/reviews) — 4.8/5 stars (730 reviews)
- [Automox](https://www.g2.com/products/automox/reviews) — 4.5/5 stars (288 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (757 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3938 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1032 reviews)
- [LogMeIn Central](https://www.g2.com/products/logmein-central/reviews) — 4.2/5 stars (213 reviews)
- [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (323 reviews)
- [Red Hat Ansible Automation Platform](https://www.g2.com/products/red-hat-ansible-automation-platform/reviews) — 4.6/5 stars (377 reviews)

### Alternatives to Atera

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4302 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3938 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (554 reviews)
- [SuperOps](https://www.g2.com/products/superops/reviews) — 4.5/5 stars (133 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1032 reviews)
- [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (323 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1091 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (757 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (464 reviews)
- [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (501 reviews)

---
## Top Discussions

### Incident IQ

- Title: [Do you integrate with single sign-on providers?](https://www.g2.com/discussions/single-sign-on-29459c42-b783-4770-b101-78b086e21ff2) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes. Incident IQ currently integrates with Google SSO, Azure, and Microsoft Local AD. Integrations with further SSO providers will be released in the near..."
- Title: [How are you priced?](https://www.g2.com/discussions/pricing-9501a2c9-7a56-4af9-9520-ad33da5df8e7) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Incident IQ is priced based on student enrollment, creating a price point that is accessible for districts of all sizes. "
- Title: [Do you have a mobile app?](https://www.g2.com/discussions/mobile-app-592947d6-d9db-4181-aab7-b93098af262a) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes. Incident IQ features a native mobile app, built for iOS and Android. "

### PDQ Deploy & Inventory

- Title: [What is PDQ Deploys solution for remote staff?](https://www.g2.com/discussions/what-is-pdq-deploys-solution-for-remote-staff) — 3 comments, 1 upvote
  > **Top comment:** "Hey Scott! Micaela from PDQ here. Check out this blog on managing remote computers with..."
- Title: [Can PDQ deploy images?](https://www.g2.com/discussions/can-pdq-deploy-images) — 1 comment *(includes official response)*
  > **Top comment:** "Great question! The short answer is that's not what it's built for. If you for some reason you have no other recourse, you're welcome to submit a support..."
- Title: [What does PDQ stand for deploy?](https://www.g2.com/discussions/what-does-pdq-stand-for-deploy) — 1 comment
  > **Top comment:** "Pretty Damn Quick"
- Title: [How does PDQ inventory scan?](https://www.g2.com/discussions/how-does-pdq-inventory-scan) — 1 comment *(includes official response)*
  > **Top comment:** "Thanks for your question! Take a look at this knowledge base article: https://help.pdq.com/hc/en-us/articles/220536307-How-It-Works-PDQ-Inventory "
- Title: [How does PDQ deploy work?](https://www.g2.com/discussions/how-does-pdq-deploy-work) — 1 comment
  > **Top comment:** "It works amazing! Makes deploying and installing softwares at ease and automated.  Very customizable."

### Atera

- Title: [Is atera safe?](https://www.g2.com/discussions/is-atera-safe) — 2 comments
  > **Top comment:** "Yes"
- Title: [What is Atera used for?](https://www.g2.com/discussions/what-is-atera-used-for) — 1 comment
  > **Top comment:** "Remote device management for computers. Monitor, maintain, update servers and endpoints like PC or Mac laptops for a single company, or use it to set up your..."
- Title: [What is the best RMM tool?](https://www.g2.com/discussions/what-is-the-best-rmm-tool) — 1 comment
  > **Top comment:** "Atera"
- Title: [What is atera RMM?](https://www.g2.com/discussions/what-is-atera-rmm) — 1 comment
  > **Top comment:** "Remote Monitoring & Management
RMM is a term used to describe systems that can track remote computers' health and manage them. Atera is one of these systems."
- Title: [What is atera software?](https://www.g2.com/discussions/what-is-atera-software) — 1 comment
  > **Top comment:** "Atera is a simple Remote Monitoring & Management software designed for MSPs(Managed Service Providers) & IT professionals. We combine RMM & PSA(Professional..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/incident-iq-vs-pdq-deploy-inventory-vs-atera)